You are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsRelease ofInformationThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?Ask aSupervisorA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryJinny isnodding offand you askher to signan ROILimitedDisclosureYou didn't havetime to finishyour work todayso you take ithome to finishYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.ClientCenteredApproachMinimuminformationis to bedisclosed todo your jobA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou work inan agencywith multipleprogramsExceptions toConfidentialityTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?Keeping Clientrecords in alocked cabinetbehind alocked doorSecureRecordKeepingClientConsentYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesDocumentFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackBuildsTrustYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsRelease ofInformationThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?Ask aSupervisorA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryJinny isnodding offand you askher to signan ROILimitedDisclosureYou didn't havetime to finishyour work todayso you take ithome to finishYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.ClientCenteredApproachMinimuminformationis to bedisclosed todo your jobA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou work inan agencywith multipleprogramsExceptions toConfidentialityTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?Keeping Clientrecords in alocked cabinetbehind alocked doorSecureRecordKeepingClientConsentYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesDocumentFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackBuildsTrust

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  2. Release of Information
  3. There are no legal boundaries between you and others from the office as you sit near each other, use the same space
  4. What steps would you take if you accidentally sent confidential information to the wrong person?
  5. Ask a Supervisor
  6. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  7. Jinny is nodding off and you ask her to sign an ROI
  8. Limited Disclosure
  9. You didn't have time to finish your work today so you take it home to finish
  10. Your worksite is where you work, you can have client documentation in your work space for access if needed.
  11. Client Centered Approach
  12. Minimum information is to be disclosed to do your job
  13. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  14. You work in an agency with multiple programs
  15. Exceptions to Confidentiality
  16. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  17. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  18. How would you handle a situation where a colleague asks for confidential information that they are not authorized to access?
  19. Keeping Client records in a locked cabinet behind a locked door
  20. Secure Record Keeping
  21. Client Consent
  22. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  23. consumer file contains HIV/AIDS or SUD treatment may only be shared with written permission of the consumer unless a specific legal exception applies
  24. Document
  25. Files containing information about CPS or APS matters may only be released as the law permits
  26. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  27. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  28. Builds Trust