Johnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackMinimuminformationis to bedisclosed todo your jobWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?Your worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.ClientConsentTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeJinny isnodding offand you askher to signan ROIAsk aSupervisorYou work inan agencywith multipleprogramsThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceRelease ofInformationClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstKeeping Clientrecords in alocked cabinetbehind alocked doorconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesYou didn't havetime to finishyour work todayso you take ithome to finishYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteExceptions toConfidentialitySecureRecordKeepingLimitedDisclosureDocumentA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?ClientCenteredApproachYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsBuildsTrustJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackMinimuminformationis to bedisclosed todo your jobWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?Your worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.ClientConsentTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeJinny isnodding offand you askher to signan ROIAsk aSupervisorYou work inan agencywith multipleprogramsThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceRelease ofInformationClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstKeeping Clientrecords in alocked cabinetbehind alocked doorconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesYou didn't havetime to finishyour work todayso you take ithome to finishYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteExceptions toConfidentialitySecureRecordKeepingLimitedDisclosureDocumentA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?ClientCenteredApproachYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsBuildsTrust

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  2. Minimum information is to be disclosed to do your job
  3. What steps would you take if you accidentally sent confidential information to the wrong person?
  4. Your worksite is where you work, you can have client documentation in your work space for access if needed.
  5. Client Consent
  6. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  7. Jinny is nodding off and you ask her to sign an ROI
  8. Ask a Supervisor
  9. You work in an agency with multiple programs
  10. There are no legal boundaries between you and others from the office as you sit near each other, use the same space
  11. Release of Information
  12. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  13. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  14. Keeping Client records in a locked cabinet behind a locked door
  15. consumer file contains HIV/AIDS or SUD treatment may only be shared with written permission of the consumer unless a specific legal exception applies
  16. You didn't have time to finish your work today so you take it home to finish
  17. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  18. Exceptions to Confidentiality
  19. Secure Record Keeping
  20. Limited Disclosure
  21. Document
  22. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  23. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  24. Files containing information about CPS or APS matters may only be released as the law permits
  25. How would you handle a situation where a colleague asks for confidential information that they are not authorized to access?
  26. Client Centered Approach
  27. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  28. Builds Trust