Release ofInformationYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.Johnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackYou work inan agencywith multipleprogramsClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceAsk aSupervisorFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsJinny isnodding offand you askher to signan ROITimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeKeeping Clientrecords in alocked cabinetbehind alocked doorYou didn't havetime to finishyour work todayso you take ithome to finishMinimuminformationis to bedisclosed todo your jobA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?ClientCenteredApproachWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?LimitedDisclosureconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsBuildsTrustYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstClientConsentDocumentA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryExceptions toConfidentialitySecureRecordKeepingRelease ofInformationYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.Johnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackYou work inan agencywith multipleprogramsClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceAsk aSupervisorFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsJinny isnodding offand you askher to signan ROITimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeKeeping Clientrecords in alocked cabinetbehind alocked doorYou didn't havetime to finishyour work todayso you take ithome to finishMinimuminformationis to bedisclosed todo your jobA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?ClientCenteredApproachWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?LimitedDisclosureconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsBuildsTrustYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstClientConsentDocumentA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryExceptions toConfidentialitySecureRecordKeeping

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Release of Information
  2. Your worksite is where you work, you can have client documentation in your work space for access if needed.
  3. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  4. You work in an agency with multiple programs
  5. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  6. Ask a Supervisor
  7. Files containing information about CPS or APS matters may only be released as the law permits
  8. Jinny is nodding off and you ask her to sign an ROI
  9. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  10. Keeping Client records in a locked cabinet behind a locked door
  11. You didn't have time to finish your work today so you take it home to finish
  12. Minimum information is to be disclosed to do your job
  13. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  14. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  15. How would you handle a situation where a colleague asks for confidential information that they are not authorized to access?
  16. Client Centered Approach
  17. What steps would you take if you accidentally sent confidential information to the wrong person?
  18. Limited Disclosure
  19. consumer file contains HIV/AIDS or SUD treatment may only be shared with written permission of the consumer unless a specific legal exception applies
  20. There are no legal boundaries between you and others from the office as you sit near each other, use the same space
  21. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  22. Builds Trust
  23. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  24. Client Consent
  25. Document
  26. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  27. Exceptions to Confidentiality
  28. Secure Record Keeping