Client Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsClientConsentTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteKeeping Clientrecords in alocked cabinetbehind alocked doorRelease ofInformationYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstMinimuminformationis to bedisclosed todo your jobYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.BuildsTrustJinny isnodding offand you askher to signan ROIJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackSecureRecordKeepingLimitedDisclosureExceptions toConfidentialityconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?DocumentA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedAsk aSupervisorFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsClientCenteredApproachA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?You didn't havetime to finishyour work todayso you take ithome to finishYou work inan agencywith multipleprogramsClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsClientConsentTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteKeeping Clientrecords in alocked cabinetbehind alocked doorRelease ofInformationYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstMinimuminformationis to bedisclosed todo your jobYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.BuildsTrustJinny isnodding offand you askher to signan ROIJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackSecureRecordKeepingLimitedDisclosureExceptions toConfidentialityconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?DocumentA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedAsk aSupervisorFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsClientCenteredApproachA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?You didn't havetime to finishyour work todayso you take ithome to finishYou work inan agencywith multipleprograms

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  2. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  3. Client Consent
  4. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  5. There are no legal boundaries between you and others from the office as you sit near each other, use the same space
  6. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  7. Keeping Client records in a locked cabinet behind a locked door
  8. Release of Information
  9. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  10. Minimum information is to be disclosed to do your job
  11. Your worksite is where you work, you can have client documentation in your work space for access if needed.
  12. Builds Trust
  13. Jinny is nodding off and you ask her to sign an ROI
  14. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  15. Secure Record Keeping
  16. Limited Disclosure
  17. Exceptions to Confidentiality
  18. consumer file contains HIV/AIDS or SUD treatment may only be shared with written permission of the consumer unless a specific legal exception applies
  19. How would you handle a situation where a colleague asks for confidential information that they are not authorized to access?
  20. Document
  21. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  22. Ask a Supervisor
  23. Files containing information about CPS or APS matters may only be released as the law permits
  24. Client Centered Approach
  25. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  26. What steps would you take if you accidentally sent confidential information to the wrong person?
  27. You didn't have time to finish your work today so you take it home to finish
  28. You work in an agency with multiple programs