SecureRecordKeepingJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackJinny isnodding offand you askher to signan ROIYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstAsk aSupervisorWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?There are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou work inan agencywith multipleprogramsYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesYou didn't havetime to finishyour work todayso you take ithome to finishLimitedDisclosureBuildsTrustMinimuminformationis to bedisclosed todo your jobA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedDocumentRelease ofInformationClientConsentYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteClientCenteredApproachHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?Client Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceExceptions toConfidentialityKeeping Clientrecords in alocked cabinetbehind alocked doorFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.SecureRecordKeepingJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackJinny isnodding offand you askher to signan ROIYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstAsk aSupervisorWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?There are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYou work inan agencywith multipleprogramsYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesYou didn't havetime to finishyour work todayso you take ithome to finishLimitedDisclosureBuildsTrustMinimuminformationis to bedisclosed todo your jobA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedDocumentRelease ofInformationClientConsentYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteClientCenteredApproachHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?Client Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceExceptions toConfidentialityKeeping Clientrecords in alocked cabinetbehind alocked doorFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Secure Record Keeping
  2. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  3. Jinny is nodding off and you ask her to sign an ROI
  4. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  5. Ask a Supervisor
  6. What steps would you take if you accidentally sent confidential information to the wrong person?
  7. There are no legal boundaries between you and others from the office as you sit near each other, use the same space
  8. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  9. You work in an agency with multiple programs
  10. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  11. consumer file contains HIV/AIDS or SUD treatment may only be shared with written permission of the consumer unless a specific legal exception applies
  12. You didn't have time to finish your work today so you take it home to finish
  13. Limited Disclosure
  14. Builds Trust
  15. Minimum information is to be disclosed to do your job
  16. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  17. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  18. Document
  19. Release of Information
  20. Client Consent
  21. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  22. Client Centered Approach
  23. How would you handle a situation where a colleague asks for confidential information that they are not authorized to access?
  24. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  25. Exceptions to Confidentiality
  26. Keeping Client records in a locked cabinet behind a locked door
  27. Files containing information about CPS or APS matters may only be released as the law permits
  28. Your worksite is where you work, you can have client documentation in your work space for access if needed.