SecureRecordKeepingYou didn't havetime to finishyour work todayso you take ithome to finishYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstExceptions toConfidentialityLimitedDisclosureYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.Jinny isnodding offand you askher to signan ROIClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceDocumentThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteClientCenteredApproachJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackRelease ofInformationHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?What steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?Minimuminformationis to bedisclosed todo your jobconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsClientConsentBuildsTrustKeeping Clientrecords in alocked cabinetbehind alocked doorA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryYou work inan agencywith multipleprogramsAsk aSupervisorSecureRecordKeepingYou didn't havetime to finishyour work todayso you take ithome to finishYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstExceptions toConfidentialityLimitedDisclosureYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsTimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.Jinny isnodding offand you askher to signan ROIClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceDocumentThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteClientCenteredApproachJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackRelease ofInformationHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?What steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?Minimuminformationis to bedisclosed todo your jobconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsClientConsentBuildsTrustKeeping Clientrecords in alocked cabinetbehind alocked doorA provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryYou work inan agencywith multipleprogramsAsk aSupervisor

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Secure Record Keeping
  2. You didn't have time to finish your work today so you take it home to finish
  3. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  4. Exceptions to Confidentiality
  5. Limited Disclosure
  6. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  7. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  8. Your worksite is where you work, you can have client documentation in your work space for access if needed.
  9. Jinny is nodding off and you ask her to sign an ROI
  10. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  11. Document
  12. There are no legal boundaries between you and others from the office as you sit near each other, use the same space
  13. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  14. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  15. Client Centered Approach
  16. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  17. Release of Information
  18. How would you handle a situation where a colleague asks for confidential information that they are not authorized to access?
  19. What steps would you take if you accidentally sent confidential information to the wrong person?
  20. Minimum information is to be disclosed to do your job
  21. consumer file contains HIV/AIDS or SUD treatment may only be shared with written permission of the consumer unless a specific legal exception applies
  22. Files containing information about CPS or APS matters may only be released as the law permits
  23. Client Consent
  24. Builds Trust
  25. Keeping Client records in a locked cabinet behind a locked door
  26. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  27. You work in an agency with multiple programs
  28. Ask a Supervisor