SecureRecordKeepingLimitedDisclosureA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedAsk aSupervisorHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?Release ofInformationClientCenteredApproachYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.DocumentFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?A provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceKeeping Clientrecords in alocked cabinetbehind alocked doorClientConsentJinny isnodding offand you askher to signan ROITimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsBuildsTrustYou work inan agencywith multipleprogramsExceptions toConfidentialityYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesYou didn't havetime to finishyour work todayso you take ithome to finishYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteMinimuminformationis to bedisclosed todo your jobSecureRecordKeepingLimitedDisclosureA Client is gettingconnected to aPCPOnly ClientsPhysical HealthInformation isdiscussedAsk aSupervisorHow would youhandle a situationwhere a colleagueasks for confidentialinformation that theyare not authorized toaccess?Release ofInformationClientCenteredApproachYour worksite iswhere you work,you can have clientdocumentation inyour work space foraccess if needed.DocumentFiles containinginformation aboutCPS or APSmatters may onlybe released asthe law permitsWhat steps wouldyou take if youaccidentally sentconfidentialinformation to thewrong person?A provider calls toask about Client'slocation, you tellthem the Clientslocation and alsotheir backstoryJohnny tells youhe is going to killhimself byoverdosing on themedications hehas in his backpackClient Shellystates, "I'm somad at her Icould kill her."You report thisto the PoliceKeeping Clientrecords in alocked cabinetbehind alocked doorClientConsentJinny isnodding offand you askher to signan ROITimmy tells youhe hits hisGrandma andasks you to notto tell anyoneand you agreeThere are no legalboundariesbetween you andothers from theoffice as you sitnear each other,use the same spaceYou are havingcoffee with a co-worker atStarbucks and aretalking aboutClient Susie'sgoalsBuildsTrustYou work inan agencywith multipleprogramsExceptions toConfidentialityYou tell Donnieif you see himin public youwill only say"Hi" if he says"Hi" firstconsumer filecontains HIV/AIDS orSUD treatment mayonly be shared withwritten permission ofthe consumer unlessa specific legalexception appliesYou didn't havetime to finishyour work todayso you take ithome to finishYou have to runto your car realquick, you canleave the Clientfile at the frontdesk for a minuteMinimuminformationis to bedisclosed todo your job

Client Confidentiality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Secure Record Keeping
  2. Limited Disclosure
  3. A Client is getting connected to a PCP Only Clients Physical Health Information is discussed
  4. Ask a Supervisor
  5. How would you handle a situation where a colleague asks for confidential information that they are not authorized to access?
  6. Release of Information
  7. Client Centered Approach
  8. Your worksite is where you work, you can have client documentation in your work space for access if needed.
  9. Document
  10. Files containing information about CPS or APS matters may only be released as the law permits
  11. What steps would you take if you accidentally sent confidential information to the wrong person?
  12. A provider calls to ask about Client's location, you tell them the Clients location and also their backstory
  13. Johnny tells you he is going to kill himself by overdosing on the medications he has in his back pack
  14. Client Shelly states, "I'm so mad at her I could kill her." You report this to the Police
  15. Keeping Client records in a locked cabinet behind a locked door
  16. Client Consent
  17. Jinny is nodding off and you ask her to sign an ROI
  18. Timmy tells you he hits his Grandma and asks you to not to tell anyone and you agree
  19. There are no legal boundaries between you and others from the office as you sit near each other, use the same space
  20. You are having coffee with a co-worker at Starbucks and are talking about Client Susie's goals
  21. Builds Trust
  22. You work in an agency with multiple programs
  23. Exceptions to Confidentiality
  24. You tell Donnie if you see him in public you will only say "Hi" if he says "Hi" first
  25. consumer file contains HIV/AIDS or SUD treatment may only be shared with written permission of the consumer unless a specific legal exception applies
  26. You didn't have time to finish your work today so you take it home to finish
  27. You have to run to your car real quick, you can leave the Client file at the front desk for a minute
  28. Minimum information is to be disclosed to do your job