Questioningthe statusof a ticketNewKlipboardresourcejoins the call.Thatwould bea changeHelp Deskreadingnotesverbatim onticket.Do we havean updateon thisCherwell?Asking forinformationclearlyspelled outin the INCLet meshare myscreen.Following upon an issuebefore thedue date"Is this thesameissueas..."Need tocheck withdevelopmentIs anyonefromKlipboardon the call?Do wehave acherwell forthis INC?We havea devopsfor thatThat'sworkingasdesignedLong pauseafter "Do wehave anyupdates"I haven'tbeen able toreproduce it.Personclearly notpayingattentionWhoshould thisbeassigned toPerson notassigned to theticket spends 10+minutes on thecall researchingthe ticketCanwe geta videoReviewing aticket thatwas assignedat EODyesterdayLongdiscussion onan issue thathas beenresolved."I'm going tohave to getback to youon that one."INC that isjust a storedoing thewrong thingQuestioningthe statusof a ticketNewKlipboardresourcejoins the call.Thatwould bea changeHelp Deskreadingnotesverbatim onticket.Do we havean updateon thisCherwell?Asking forinformationclearlyspelled outin the INCLet meshare myscreen.Following upon an issuebefore thedue date"Is this thesameissueas..."Need tocheck withdevelopmentIs anyonefromKlipboardon the call?Do wehave acherwell forthis INC?We havea devopsfor thatThat'sworkingasdesignedLong pauseafter "Do wehave anyupdates"I haven'tbeen able toreproduce it.Personclearly notpayingattentionWhoshould thisbeassigned toPerson notassigned to theticket spends 10+minutes on thecall researchingthe ticketCanwe geta videoReviewing aticket thatwas assignedat EODyesterdayLongdiscussion onan issue thathas beenresolved."I'm going tohave to getback to youon that one."INC that isjust a storedoing thewrong thing

Ticket Review Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Questioning the status of a ticket
  2. New Klipboard resource joins the call.
  3. That would be a change
  4. Help Desk reading notes verbatim on ticket.
  5. Do we have an update on this Cherwell?
  6. Asking for information clearly spelled out in the INC
  7. Let me share my screen.
  8. Following up on an issue before the due date
  9. "Is this the same issue as..."
  10. Need to check with development
  11. Is anyone from Klipboard on the call?
  12. Do we have a cherwell for this INC?
  13. We have a devops for that
  14. That's working as designed
  15. Long pause after "Do we have any updates"
  16. I haven't been able to reproduce it.
  17. Person clearly not paying attention
  18. Who should this be assigned to
  19. Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
  20. Can we get a video
  21. Reviewing a ticket that was assigned at EOD yesterday
  22. Long discussion on an issue that has been resolved.
  23. "I'm going to have to get back to you on that one."
  24. INC that is just a store doing the wrong thing