(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Can we get a video
We have a devops for that
Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
I haven't been able to reproduce it.
Reviewing a ticket that was assigned at EOD yesterday
That would be a change
Long pause after "Do we have any updates"
Person clearly not paying attention
Do we have an update on this Cherwell?
"Is this the same issue as..."
That's working as designed
Asking for information clearly spelled out in the INC
"I'm going to have to get back to you on that one."
Need to check with development
INC that is just a store doing the wrong thing
Who should this be assigned to
Questioning the status of a ticket
Do we have a cherwell for this INC?
Help Desk reading notes verbatim on ticket.
Long discussion on an issue that has been resolved.