(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Is this the same issue as..."
Following up on an issue before the due date
Can we get a video
Reviewing a ticket that was assigned at EOD yesterday
That would be a change
Long pause after "Do we have any updates"
That's working as designed
Questioning the status of a ticket
Do we have a cherwell for this INC?
We have a devops for that
Let me share my screen.
"I'm going to have to get back to you on that one."
Need to check with development
Person clearly not paying attention
Long discussion on an issue that has been resolved.
I haven't been able to reproduce it.
Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
Asking for information clearly spelled out in the INC