(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Reviewing a ticket that was assigned at EOD yesterday
We have a devops for that
Questioning the status of a ticket
Do we have a cherwell for this INC?
Do we have an update on this Cherwell?
Help Desk reading notes verbatim on ticket.
Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
Can we get a video
That's working as designed
Let me share my screen.
INC that is just a store doing the wrong thing
Long discussion on an issue that has been resolved.
"Is this the same issue as..."
Person clearly not paying attention
That would be a change
Need to check with development
I haven't been able to reproduce it.
Is anyone from Klipboard on the call?
"I'm going to have to get back to you on that one."
Who should this be assigned to
New Klipboard resource joins the call.
Long pause after "Do we have any updates"
Following up on an issue before the due date
Asking for information clearly spelled out in the INC
