Help Deskreadingnotesverbatim onticket."I'm going tohave to getback to youon that one."Reviewing aticket thatwas assignedat EODyesterdayThatwould bea changeDo wehave acherwell forthis INC?Canwe geta video"Is this thesameissueas..."Person notassigned to theticket spends 10+minutes on thecall researchingthe ticketFollowing upon an issuebefore thedue dateLong pauseafter "Do wehave anyupdates"Is anyonefromKlipboardon the call?INC that isjust a storedoing thewrong thingI haven'tbeen able toreproduce it.We havea devopsfor thatQuestioningthe statusof a ticketNeed tocheck withdevelopmentThat'sworkingasdesignedNewKlipboardresourcejoins the call.Longdiscussion onan issue thathas beenresolved.Personclearly notpayingattentionWhoshould thisbeassigned toDo we havean updateon thisCherwell?Asking forinformationclearlyspelled outin the INCLet meshare myscreen.Help Deskreadingnotesverbatim onticket."I'm going tohave to getback to youon that one."Reviewing aticket thatwas assignedat EODyesterdayThatwould bea changeDo wehave acherwell forthis INC?Canwe geta video"Is this thesameissueas..."Person notassigned to theticket spends 10+minutes on thecall researchingthe ticketFollowing upon an issuebefore thedue dateLong pauseafter "Do wehave anyupdates"Is anyonefromKlipboardon the call?INC that isjust a storedoing thewrong thingI haven'tbeen able toreproduce it.We havea devopsfor thatQuestioningthe statusof a ticketNeed tocheck withdevelopmentThat'sworkingasdesignedNewKlipboardresourcejoins the call.Longdiscussion onan issue thathas beenresolved.Personclearly notpayingattentionWhoshould thisbeassigned toDo we havean updateon thisCherwell?Asking forinformationclearlyspelled outin the INCLet meshare myscreen.

Ticket Review Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Help Desk reading notes verbatim on ticket.
  2. "I'm going to have to get back to you on that one."
  3. Reviewing a ticket that was assigned at EOD yesterday
  4. That would be a change
  5. Do we have a cherwell for this INC?
  6. Can we get a video
  7. "Is this the same issue as..."
  8. Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
  9. Following up on an issue before the due date
  10. Long pause after "Do we have any updates"
  11. Is anyone from Klipboard on the call?
  12. INC that is just a store doing the wrong thing
  13. I haven't been able to reproduce it.
  14. We have a devops for that
  15. Questioning the status of a ticket
  16. Need to check with development
  17. That's working as designed
  18. New Klipboard resource joins the call.
  19. Long discussion on an issue that has been resolved.
  20. Person clearly not paying attention
  21. Who should this be assigned to
  22. Do we have an update on this Cherwell?
  23. Asking for information clearly spelled out in the INC
  24. Let me share my screen.