(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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We have a devops for that
Do we have an update on this Cherwell?
That's working as designed
Following up on an issue before the due date
Person clearly not paying attention
New Klipboard resource joins the call.
"Is this the same issue as..."
Can we get a video
Need to check with development
Is anyone from Klipboard on the call?
INC that is just a store doing the wrong thing
Do we have a cherwell for this INC?
Who should this be assigned to
Asking for information clearly spelled out in the INC
Help Desk reading notes verbatim on ticket.
"I'm going to have to get back to you on that one."
Let me share my screen.
That would be a change
Reviewing a ticket that was assigned at EOD yesterday
Questioning the status of a ticket
Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
Long discussion on an issue that has been resolved.