(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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I haven't been able to reproduce it.
Questioning the status of a ticket
Do we have a cherwell for this INC?
"Is this the same issue as..."
Need to check with development
"I'm going to have to get back to you on that one."
INC that is just a store doing the wrong thing
We have a devops for that
Can we get a video
Let me share my screen.
Asking for information clearly spelled out in the INC
Is anyone from Klipboard on the call?
New Klipboard resource joins the call.
Long discussion on an issue that has been resolved.
Following up on an issue before the due date
That's working as designed
Do we have an update on this Cherwell?
Help Desk reading notes verbatim on ticket.
That would be a change
Person clearly not paying attention
Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
Who should this be assigned to
Long pause after "Do we have any updates"
Reviewing a ticket that was assigned at EOD yesterday
