Canwe geta videoWe havea devopsfor thatPerson notassigned to theticket spends 10+minutes on thecall researchingthe ticketI haven'tbeen able toreproduce it.Reviewing aticket thatwas assignedat EODyesterdayThatwould bea changeLong pauseafter "Do wehave anyupdates"Personclearly notpayingattentionDo we havean updateon thisCherwell?"Is this thesameissueas..."That'sworkingasdesignedAsking forinformationclearlyspelled outin the INC"I'm going tohave to getback to youon that one."Need tocheck withdevelopmentINC that isjust a storedoing thewrong thingWhoshould thisbeassigned toQuestioningthe statusof a ticketDo wehave acherwell forthis INC?Help Deskreadingnotesverbatim onticket.Longdiscussion onan issue thathas beenresolved.Following upon an issuebefore thedue dateIs anyonefromKlipboardon the call?NewKlipboardresourcejoins the call.Let meshare myscreen.Canwe geta videoWe havea devopsfor thatPerson notassigned to theticket spends 10+minutes on thecall researchingthe ticketI haven'tbeen able toreproduce it.Reviewing aticket thatwas assignedat EODyesterdayThatwould bea changeLong pauseafter "Do wehave anyupdates"Personclearly notpayingattentionDo we havean updateon thisCherwell?"Is this thesameissueas..."That'sworkingasdesignedAsking forinformationclearlyspelled outin the INC"I'm going tohave to getback to youon that one."Need tocheck withdevelopmentINC that isjust a storedoing thewrong thingWhoshould thisbeassigned toQuestioningthe statusof a ticketDo wehave acherwell forthis INC?Help Deskreadingnotesverbatim onticket.Longdiscussion onan issue thathas beenresolved.Following upon an issuebefore thedue dateIs anyonefromKlipboardon the call?NewKlipboardresourcejoins the call.Let meshare myscreen.

Ticket Review Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can we get a video
  2. We have a devops for that
  3. Person not assigned to the ticket spends 10+ minutes on the call researching the ticket
  4. I haven't been able to reproduce it.
  5. Reviewing a ticket that was assigned at EOD yesterday
  6. That would be a change
  7. Long pause after "Do we have any updates"
  8. Person clearly not paying attention
  9. Do we have an update on this Cherwell?
  10. "Is this the same issue as..."
  11. That's working as designed
  12. Asking for information clearly spelled out in the INC
  13. "I'm going to have to get back to you on that one."
  14. Need to check with development
  15. INC that is just a store doing the wrong thing
  16. Who should this be assigned to
  17. Questioning the status of a ticket
  18. Do we have a cherwell for this INC?
  19. Help Desk reading notes verbatim on ticket.
  20. Long discussion on an issue that has been resolved.
  21. Following up on an issue before the due date
  22. Is anyone from Klipboard on the call?
  23. New Klipboard resource joins the call.
  24. Let me share my screen.