Ate atyourstationWrotein slackCustomercalled youby thewrong nameHandwrittenthank younote to aco-workerDidchairyogaVerifycustomerinformationon 3 callsApologizedto acustomerTook acall fromArizonacall Drank abottle ofwaterTook acoffeebreak...orthreeThankedacustomerRepeatedlysaid hellotocustomerReceived acomplimentfrom acustomerTook aquick strollto stretchlegsEmailedacustomerInformed acustomerabout stateswe coverTook acall fromCaliMade acustomerLAUGHNotatedanaccountNo disregardaccounts tothe attorneysTalkedabout theweather witha customerInformed acustomeraboutbankruptcyLeadwit PIFhouseEmaileda link tocustomerDe-escalatedupsetcustomerAnswercall within2 ringsSent a gifto a co-workerIncludedcustomername viaemailVerifycustomerinformationon 3 callsAte atyourstationWrotein slackCustomercalled youby thewrong nameHandwrittenthank younote to aco-workerDidchairyogaVerifycustomerinformationon 3 callsApologizedto acustomerTook acall fromArizonacallDrank abottle ofwaterTook acoffeebreak...orthreeThankedacustomerRepeatedlysaid hellotocustomerReceived acomplimentfrom acustomerTook aquick strollto stretchlegsEmailedacustomerInformed acustomerabout stateswe coverTook acall fromCaliMade acustomerLAUGHNotatedanaccountNo disregardaccounts tothe attorneysTalkedabout theweather witha customerInformed acustomeraboutbankruptcyLeadwit PIFhouseEmaileda link tocustomerDe-escalatedupsetcustomerAnswercall within2 ringsSent a gifto a co-workerIncludedcustomername viaemailVerifycustomerinformationon 3 calls

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ate at your station
  2. Wrote in slack
  3. Customer called you by the wrong name
  4. Handwritten thank you note to a co-worker
  5. Did chair yoga
  6. Verify customer information on 3 calls
  7. Apologized to a customer
  8. Took a call from Arizona call
  9. Drank a bottle of water
  10. Took a coffee break...or three
  11. Thanked a customer
  12. Repeatedly said hello to customer
  13. Received a compliment from a customer
  14. Took a quick stroll to stretch legs
  15. Emailed a customer
  16. Informed a customer about states we cover
  17. Took a call from Cali
  18. Made a customer LAUGH
  19. Notated an account
  20. No disregard accounts to the attorneys
  21. Talked about the weather with a customer
  22. Informed a customer about bankruptcy
  23. Lead wit PIF house
  24. Emailed a link to customer
  25. De-escalated upset customer
  26. Answer call within 2 rings
  27. Sent a gif to a co-worker
  28. Included customer name via email
  29. Verify customer information on 3 calls