Emaileda link tocustomerTook acoffeebreak...orthreeCustomercalled youby thewrong nameWrotein slackInformed acustomerabout stateswe coverAnswercall within2 ringsVerifycustomerinformationon 3 callsEmailedacustomerReceived acomplimentfrom acustomerVerifycustomerinformationon 3 callsInformed acustomeraboutbankruptcyTook acall fromCaliRepeatedlysaid hellotocustomerTalkedabout theweather witha customerApologizedto acustomerTook aquick strollto stretchlegsSent a gifto a co-workerThankedacustomerDidchairyogaLeadwit PIFhouseAte atyourstationTook acall fromArizonacallNotatedanaccountDe-escalatedupsetcustomerNo disregardaccounts tothe attorneysIncludedcustomername viaemailHandwrittenthank younote to aco-worker Drank abottle ofwaterMade acustomerLAUGHEmaileda link tocustomerTook acoffeebreak...orthreeCustomercalled youby thewrong nameWrotein slackInformed acustomerabout stateswe coverAnswercall within2 ringsVerifycustomerinformationon 3 callsEmailedacustomerReceived acomplimentfrom acustomerVerifycustomerinformationon 3 callsInformed acustomeraboutbankruptcyTook acall fromCaliRepeatedlysaid hellotocustomerTalkedabout theweather witha customerApologizedto acustomerTook aquick strollto stretchlegsSent a gifto a co-workerThankedacustomerDidchairyogaLeadwit PIFhouseAte atyourstationTook acall fromArizonacallNotatedanaccountDe-escalatedupsetcustomerNo disregardaccounts tothe attorneysIncludedcustomername viaemailHandwrittenthank younote to aco-workerDrank abottle ofwaterMade acustomerLAUGH

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Emailed a link to customer
  2. Took a coffee break...or three
  3. Customer called you by the wrong name
  4. Wrote in slack
  5. Informed a customer about states we cover
  6. Answer call within 2 rings
  7. Verify customer information on 3 calls
  8. Emailed a customer
  9. Received a compliment from a customer
  10. Verify customer information on 3 calls
  11. Informed a customer about bankruptcy
  12. Took a call from Cali
  13. Repeatedly said hello to customer
  14. Talked about the weather with a customer
  15. Apologized to a customer
  16. Took a quick stroll to stretch legs
  17. Sent a gif to a co-worker
  18. Thanked a customer
  19. Did chair yoga
  20. Lead wit PIF house
  21. Ate at your station
  22. Took a call from Arizona call
  23. Notated an account
  24. De-escalated upset customer
  25. No disregard accounts to the attorneys
  26. Included customer name via email
  27. Handwritten thank you note to a co-worker
  28. Drank a bottle of water
  29. Made a customer LAUGH