Repeatedlysaid hellotocustomerIncludedcustomername viaemailDidchairyogaTook acall fromArizonacallVerifycustomerinformationon 3 callsSent a gifto a co-workerAte atyourstationThankedacustomerTook aquick strollto stretchlegsReceived acomplimentfrom acustomerCustomercalled youby thewrong nameApologizedto acustomerInformed acustomerabout stateswe coverVerifycustomerinformationon 3 callsEmailedacustomerTook acoffeebreak...orthreeAnswercall within2 ringsLeadwit PIFhouseHandwrittenthank younote to aco-workerEmaileda link tocustomerWrotein slack Drank abottle ofwaterTalkedabout theweather witha customerNotatedanaccountNo disregardaccounts tothe attorneysDe-escalatedupsetcustomerMade acustomerLAUGHInformed acustomeraboutbankruptcyTook acall fromCaliRepeatedlysaid hellotocustomerIncludedcustomername viaemailDidchairyogaTook acall fromArizonacallVerifycustomerinformationon 3 callsSent a gifto a co-workerAte atyourstationThankedacustomerTook aquick strollto stretchlegsReceived acomplimentfrom acustomerCustomercalled youby thewrong nameApologizedto acustomerInformed acustomerabout stateswe coverVerifycustomerinformationon 3 callsEmailedacustomerTook acoffeebreak...orthreeAnswercall within2 ringsLeadwit PIFhouseHandwrittenthank younote to aco-workerEmaileda link tocustomerWrotein slackDrank abottle ofwaterTalkedabout theweather witha customerNotatedanaccountNo disregardaccounts tothe attorneysDe-escalatedupsetcustomerMade acustomerLAUGHInformed acustomeraboutbankruptcyTook acall fromCali

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Repeatedly said hello to customer
  2. Included customer name via email
  3. Did chair yoga
  4. Took a call from Arizona call
  5. Verify customer information on 3 calls
  6. Sent a gif to a co-worker
  7. Ate at your station
  8. Thanked a customer
  9. Took a quick stroll to stretch legs
  10. Received a compliment from a customer
  11. Customer called you by the wrong name
  12. Apologized to a customer
  13. Informed a customer about states we cover
  14. Verify customer information on 3 calls
  15. Emailed a customer
  16. Took a coffee break...or three
  17. Answer call within 2 rings
  18. Lead wit PIF house
  19. Handwritten thank you note to a co-worker
  20. Emailed a link to customer
  21. Wrote in slack
  22. Drank a bottle of water
  23. Talked about the weather with a customer
  24. Notated an account
  25. No disregard accounts to the attorneys
  26. De-escalated upset customer
  27. Made a customer LAUGH
  28. Informed a customer about bankruptcy
  29. Took a call from Cali