Log ontoWorkdayoffer asolution toa questionin a chatCreateanissueadd ababy girlto EE'scoveragego overGeisingerEE's DV docrequirementsreviewEE's DVdocs ontheir fileHipaaverify anemployeeLogontoIBStransferan EE tothe carrierHave noIssues towork onComplete/Closean IssueLogontoHrallyanswera ptoquestionadd ababy boyto EE'scoverageUpdate abeneficiarysearch fora DV doc ina client'semail folderanswer aquestionabout STDor LTDadvise EE'saddress mustbe updatedthru theiremployerAsk aquestionin a chatexplainFSA vs.HSAprovide aclientemailaddressHelp EEcomplete aLife Eventon Hrallyexplain anyvoluntarybenefitAccident,Hospital, orCritical illnessenrolla NHLog ontoWorkdayoffer asolution toa questionin a chatCreateanissueadd ababy girlto EE'scoveragego overGeisingerEE's DV docrequirementsreviewEE's DVdocs ontheir fileHipaaverify anemployeeLogontoIBStransferan EE tothe carrierHave noIssues towork onComplete/Closean IssueLogontoHrallyanswera ptoquestionadd ababy boyto EE'scoverageUpdate abeneficiarysearch fora DV doc ina client'semail folderanswer aquestionabout STDor LTDadvise EE'saddress mustbe updatedthru theiremployerAsk aquestionin a chatexplainFSA vs.HSAprovide aclientemailaddressHelp EEcomplete aLife Eventon Hrallyexplain anyvoluntarybenefitAccident,Hospital, orCritical illnessenrolla NH

Call Center Lingo Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Log onto Workday
  2. offer a solution to a question in a chat
  3. Create an issue
  4. add a baby girl to EE's coverage
  5. go over Geisinger EE's DV doc requirements
  6. review EE's DV docs on their file
  7. Hipaa verify an employee
  8. Log onto IBS
  9. transfer an EE to the carrier
  10. Have no Issues to work on
  11. Complete/Close an Issue
  12. Log onto Hrally
  13. answer a pto question
  14. add a baby boy to EE's coverage
  15. Update a beneficiary
  16. search for a DV doc in a client's email folder
  17. answer a question about STD or LTD
  18. advise EE's address must be updated thru their employer
  19. Ask a question in a chat
  20. explain FSA vs. HSA
  21. provide a client email address
  22. Help EE complete a Life Event on Hrally
  23. explain any voluntary benefit Accident, Hospital, or Critical illness
  24. enroll a NH