LogontoIBSHelp EEcomplete aLife Eventon Hrallyoffer asolution toa questionin a chatexplainFSA vs.HSAgo overGeisingerEE's DV docrequirementsLog ontoWorkdayLogontoHrallyprovide aclientemailaddressAsk aquestionin a chattransferan EE tothe carrierComplete/Closean Issueadvise EE'saddress mustbe updatedthru theiremployeranswer aquestionabout STDor LTDsearch fora DV doc ina client'semail folderUpdate abeneficiaryHave noIssues towork onCreateanissueanswera ptoquestionadd ababy boyto EE'scoverageHipaaverify anemployeereviewEE's DVdocs ontheir fileexplain anyvoluntarybenefitAccident,Hospital, orCritical illnessenrolla NHadd ababy girlto EE'scoverageLogontoIBSHelp EEcomplete aLife Eventon Hrallyoffer asolution toa questionin a chatexplainFSA vs.HSAgo overGeisingerEE's DV docrequirementsLog ontoWorkdayLogontoHrallyprovide aclientemailaddressAsk aquestionin a chattransferan EE tothe carrierComplete/Closean Issueadvise EE'saddress mustbe updatedthru theiremployeranswer aquestionabout STDor LTDsearch fora DV doc ina client'semail folderUpdate abeneficiaryHave noIssues towork onCreateanissueanswera ptoquestionadd ababy boyto EE'scoverageHipaaverify anemployeereviewEE's DVdocs ontheir fileexplain anyvoluntarybenefitAccident,Hospital, orCritical illnessenrolla NHadd ababy girlto EE'scoverage

Call Center Lingo Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Log onto IBS
  2. Help EE complete a Life Event on Hrally
  3. offer a solution to a question in a chat
  4. explain FSA vs. HSA
  5. go over Geisinger EE's DV doc requirements
  6. Log onto Workday
  7. Log onto Hrally
  8. provide a client email address
  9. Ask a question in a chat
  10. transfer an EE to the carrier
  11. Complete/Close an Issue
  12. advise EE's address must be updated thru their employer
  13. answer a question about STD or LTD
  14. search for a DV doc in a client's email folder
  15. Update a beneficiary
  16. Have no Issues to work on
  17. Create an issue
  18. answer a pto question
  19. add a baby boy to EE's coverage
  20. Hipaa verify an employee
  21. review EE's DV docs on their file
  22. explain any voluntary benefit Accident, Hospital, or Critical illness
  23. enroll a NH
  24. add a baby girl to EE's coverage