answera ptoquestionreviewEE's DVdocs ontheir fileanswer aquestionabout STDor LTDprovide aclientemailaddressUpdate abeneficiaryHipaaverify anemployeeComplete/Closean IssueLogontoHrallyexplainFSA vs.HSALog ontoWorkdayadd ababy girlto EE'scoverageHelp EEcomplete aLife Eventon Hrallyadvise EE'saddress mustbe updatedthru theiremployersearch fora DV doc ina client'semail folderenrolla NHtransferan EE tothe carrierCreateanissueHave noIssues towork onoffer asolution toa questionin a chatLogontoIBSadd ababy boyto EE'scoverageexplain anyvoluntarybenefitAccident,Hospital, orCritical illnessAsk aquestionin a chatgo overGeisingerEE's DV docrequirementsanswera ptoquestionreviewEE's DVdocs ontheir fileanswer aquestionabout STDor LTDprovide aclientemailaddressUpdate abeneficiaryHipaaverify anemployeeComplete/Closean IssueLogontoHrallyexplainFSA vs.HSALog ontoWorkdayadd ababy girlto EE'scoverageHelp EEcomplete aLife Eventon Hrallyadvise EE'saddress mustbe updatedthru theiremployersearch fora DV doc ina client'semail folderenrolla NHtransferan EE tothe carrierCreateanissueHave noIssues towork onoffer asolution toa questionin a chatLogontoIBSadd ababy boyto EE'scoverageexplain anyvoluntarybenefitAccident,Hospital, orCritical illnessAsk aquestionin a chatgo overGeisingerEE's DV docrequirements

Call Center Lingo Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. answer a pto question
  2. review EE's DV docs on their file
  3. answer a question about STD or LTD
  4. provide a client email address
  5. Update a beneficiary
  6. Hipaa verify an employee
  7. Complete/Close an Issue
  8. Log onto Hrally
  9. explain FSA vs. HSA
  10. Log onto Workday
  11. add a baby girl to EE's coverage
  12. Help EE complete a Life Event on Hrally
  13. advise EE's address must be updated thru their employer
  14. search for a DV doc in a client's email folder
  15. enroll a NH
  16. transfer an EE to the carrier
  17. Create an issue
  18. Have no Issues to work on
  19. offer a solution to a question in a chat
  20. Log onto IBS
  21. add a baby boy to EE's coverage
  22. explain any voluntary benefit Accident, Hospital, or Critical illness
  23. Ask a question in a chat
  24. go over Geisinger EE's DV doc requirements