Submitted aTechSupportTicket for ACustomer A customerreached outbecause theirpassword didn’tworkJumped on alast-minutecall with acustomerLogged intojuice andused data tohelp pushrenewalHad tocorrectsales aboutsomethingCheckedthe renewalassociatesdashboardSubmitted areductionrequest tomanagementHad to trackdown acheckpaymentwith billingAsked thecustomer tosubmitfeedback onthe reason whynot renewingSubmitted aMove Requestor filled out adata transferformForgot thatyou can’temulate in thenew adminexperienceLogged 20or moreactivitiesfor the dayA customerasked for ashortenedcontract termHelped acustomerthat is not inyour regionReached outto yourmanager toescalate a techsupport caseUnlockeda useraccount insuperuserSubmitted aslack in the“unmanaged”slack channelcotermedarenewalHas morethan 5tabs openat a timeClosedout a techsupportcaseExtended acustomer insuperuserwhile finalizinga renewalClosed won2 or moreorders inone dayAt lunch,at yourdeskSlacked therenewalschannel aboutConga movingslow or notworkingSubmitted aTechSupportTicket for ACustomer A customerreached outbecause theirpassword didn’tworkJumped on alast-minutecall with acustomerLogged intojuice andused data tohelp pushrenewalHad tocorrectsales aboutsomethingCheckedthe renewalassociatesdashboardSubmitted areductionrequest tomanagementHad to trackdown acheckpaymentwith billingAsked thecustomer tosubmitfeedback onthe reason whynot renewingSubmitted aMove Requestor filled out adata transferformForgot thatyou can’temulate in thenew adminexperienceLogged 20or moreactivitiesfor the dayA customerasked for ashortenedcontract termHelped acustomerthat is not inyour regionReached outto yourmanager toescalate a techsupport caseUnlockeda useraccount insuperuserSubmitted aslack in the“unmanaged”slack channelcotermedarenewalHas morethan 5tabs openat a timeClosedout a techsupportcaseExtended acustomer insuperuserwhile finalizinga renewalClosed won2 or moreorders inone dayAt lunch,at yourdeskSlacked therenewalschannel aboutConga movingslow or notworking

Back to School Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
O
3
B
4
B
5
I
6
O
7
O
8
O
9
N
10
N
11
G
12
N
13
G
14
B
15
G
16
I
17
I
18
G
19
N
20
B
21
G
22
B
23
I
24
O
  1. I- Submitted a Tech Support Ticket for A Customer
  2. O- A customer reached out because their password didn’t work
  3. B- Jumped on a last-minute call with a customer
  4. B-Logged into juice and used data to help push renewal
  5. I-Had to correct sales about something
  6. O- Checked the renewal associates dashboard
  7. O-Submitted a reduction request to management
  8. O-Had to track down a check payment with billing
  9. N-Asked the customer to submit feedback on the reason why not renewing
  10. N-Submitted a Move Request or filled out a data transfer form
  11. G-Forgot that you can’t emulate in the new admin experience
  12. N-Logged 20 or more activities for the day
  13. G-A customer asked for a shortened contract term
  14. B-Helped a customer that is not in your region
  15. G-Reached out to your manager to escalate a tech support case
  16. I- Unlocked a user account in superuser
  17. I- Submitted a slack in the “unmanaged” slack channel
  18. G-cotermed a renewal
  19. N-Has more than 5 tabs open at a time
  20. B-Closed out a tech support case
  21. G-Extended a customer in superuser while finalizing a renewal
  22. B-Closed won 2 or more orders in one day
  23. I-At lunch, at your desk
  24. O-Slacked the renewals channel about Conga moving slow or not working