(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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4+ diagnostics in one appointment
2+ appointments in 1 call
Sugar you up to get in faster
Being put on hold
Customer oversharing
“Can you walk over there and tell one of them to pick up the phone?”
“I’ll have to call you back”
Anything Johnson family related
Holding someone for 10+ min
Seeing a dog
Angry customer
Getting customer 3+ times in one day
10 min+ call
“I was just talking to you” … it was not you.
Needs an appointment and a loaner “TODAY!!!!”
Customer only wants to talk to…
Customer calling the wrong dealership
“And your name was…”
“I’ve called ___ number of times…”
Bad word association for a VIN number
Which Dealership is it in? … “The one in Kirkland”
