AngrycustomerSeeinga dogSpamcall2+appointmentsin 1 call4+diagnosticsin oneappointment“I’ll haveto callyou back”“I was justtalking toyou” … itwas not you.AnythingJohnsonfamilyrelatedHoldingsomeonefor 10+minWhichDealership isit in? … “Theone inKirkland”Customercalling thewrongdealership10min+callCustomeroversharingGettingcustomer3+ timesin one dayBeingput onhold“Can you walkover there andtell one ofthem to pickup the phone?”“And yournamewas…”“AM orPM?”Sugar youup to getin fasterBad wordassociationfor a VINnumberCustomeronlywants totalk to…Needs anappointmentand a loaner“TODAY!!!!”Gettingput onhold“I’vecalled ___number oftimes…”AngrycustomerSeeinga dogSpamcall2+appointmentsin 1 call4+diagnosticsin oneappointment“I’ll haveto callyou back”“I was justtalking toyou” … itwas not you.AnythingJohnsonfamilyrelatedHoldingsomeonefor 10+minWhichDealership isit in? … “Theone inKirkland”Customercalling thewrongdealership10min+callCustomeroversharingGettingcustomer3+ timesin one dayBeingput onhold“Can you walkover there andtell one ofthem to pickup the phone?”“And yournamewas…”“AM orPM?”Sugar youup to getin fasterBad wordassociationfor a VINnumberCustomeronlywants totalk to…Needs anappointmentand a loaner“TODAY!!!!”Gettingput onhold“I’vecalled ___number oftimes…”

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Angry customer
  2. Seeing a dog
  3. Spam call
  4. 2+ appointments in 1 call
  5. 4+ diagnostics in one appointment
  6. “I’ll have to call you back”
  7. “I was just talking to you” … it was not you.
  8. Anything Johnson family related
  9. Holding someone for 10+ min
  10. Which Dealership is it in? … “The one in Kirkland”
  11. Customer calling the wrong dealership
  12. 10 min+ call
  13. Customer oversharing
  14. Getting customer 3+ times in one day
  15. Being put on hold
  16. “Can you walk over there and tell one of them to pick up the phone?”
  17. “And your name was…”
  18. “AM or PM?”
  19. Sugar you up to get in faster
  20. Bad word association for a VIN number
  21. Customer only wants to talk to…
  22. Needs an appointment and a loaner “TODAY!!!!”
  23. Getting put on hold
  24. “I’ve called ___ number of times…”