(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Spam call
Bad word association for a VIN number
“I was just talking to you” … it was not you.
Seeing a dog
“And your name was…”
Customer calling the wrong dealership
4+ diagnostics in one appointment
10 min+ call
Sugar you up to get in faster
“AM or PM?”
Customer only wants to talk to…
2+ appointments in 1 call
Customer oversharing
Getting customer 3+ times in one day
“I’ll have to call you back”
Angry customer
Which Dealership is it in? … “The one in Kirkland”
“Can you walk over there and tell one of them to pick up the phone?”
