Customeronlywants totalk to…Gettingcustomer3+ timesin one day“I was justtalking toyou” … itwas not you.Sugar youup to getin fasterCustomeroversharingGettingput onhold“I’ll haveto callyou back”2+appointmentsin 1 callAngrycustomerSpamcallSeeinga dogBeingput onholdAnythingJohnsonfamilyrelated“Can you walkover there andtell one ofthem to pickup the phone?”Customercalling thewrongdealershipWhichDealership isit in? … “Theone inKirkland”Holdingsomeonefor 10+min4+diagnosticsin oneappointment“And yournamewas…”Needs anappointmentand a loaner“TODAY!!!!”10min+callBad wordassociationfor a VINnumber“I’vecalled ___number oftimes…”“AM orPM?”Customeronlywants totalk to…Gettingcustomer3+ timesin one day“I was justtalking toyou” … itwas not you.Sugar youup to getin fasterCustomeroversharingGettingput onhold“I’ll haveto callyou back”2+appointmentsin 1 callAngrycustomerSpamcallSeeinga dogBeingput onholdAnythingJohnsonfamilyrelated“Can you walkover there andtell one ofthem to pickup the phone?”Customercalling thewrongdealershipWhichDealership isit in? … “Theone inKirkland”Holdingsomeonefor 10+min4+diagnosticsin oneappointment“And yournamewas…”Needs anappointmentand a loaner“TODAY!!!!”10min+callBad wordassociationfor a VINnumber“I’vecalled ___number oftimes…”“AM orPM?”

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Customer only wants to talk to…
  2. Getting customer 3+ times in one day
  3. “I was just talking to you” … it was not you.
  4. Sugar you up to get in faster
  5. Customer oversharing
  6. Getting put on hold
  7. “I’ll have to call you back”
  8. 2+ appointments in 1 call
  9. Angry customer
  10. Spam call
  11. Seeing a dog
  12. Being put on hold
  13. Anything Johnson family related
  14. “Can you walk over there and tell one of them to pick up the phone?”
  15. Customer calling the wrong dealership
  16. Which Dealership is it in? … “The one in Kirkland”
  17. Holding someone for 10+ min
  18. 4+ diagnostics in one appointment
  19. “And your name was…”
  20. Needs an appointment and a loaner “TODAY!!!!”
  21. 10 min+ call
  22. Bad word association for a VIN number
  23. “I’ve called ___ number of times…”
  24. “AM or PM?”