AnythingJohnsonfamilyrelated2+appointmentsin 1 callNeeds anappointmentand a loaner“TODAY!!!!”“I’vecalled ___number oftimes…”Beingput onholdSugar youup to getin fasterWhichDealership isit in? … “Theone inKirkland”AngrycustomerSpamcallHoldingsomeonefor 10+minCustomeroversharingGettingcustomer3+ timesin one dayGettingput onhold“I’ll haveto callyou back”“And yournamewas…”4+diagnosticsin oneappointmentBad wordassociationfor a VINnumberCustomeronlywants totalk to…“I was justtalking toyou” … itwas not you.10min+callSeeinga dog“Can you walkover there andtell one ofthem to pickup the phone?”“AM orPM?”Customercalling thewrongdealershipAnythingJohnsonfamilyrelated2+appointmentsin 1 callNeeds anappointmentand a loaner“TODAY!!!!”“I’vecalled ___number oftimes…”Beingput onholdSugar youup to getin fasterWhichDealership isit in? … “Theone inKirkland”AngrycustomerSpamcallHoldingsomeonefor 10+minCustomeroversharingGettingcustomer3+ timesin one dayGettingput onhold“I’ll haveto callyou back”“And yournamewas…”4+diagnosticsin oneappointmentBad wordassociationfor a VINnumberCustomeronlywants totalk to…“I was justtalking toyou” … itwas not you.10min+callSeeinga dog“Can you walkover there andtell one ofthem to pickup the phone?”“AM orPM?”Customercalling thewrongdealership

Call Center Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Anything Johnson family related
  2. 2+ appointments in 1 call
  3. Needs an appointment and a loaner “TODAY!!!!”
  4. “I’ve called ___ number of times…”
  5. Being put on hold
  6. Sugar you up to get in faster
  7. Which Dealership is it in? … “The one in Kirkland”
  8. Angry customer
  9. Spam call
  10. Holding someone for 10+ min
  11. Customer oversharing
  12. Getting customer 3+ times in one day
  13. Getting put on hold
  14. “I’ll have to call you back”
  15. “And your name was…”
  16. 4+ diagnostics in one appointment
  17. Bad word association for a VIN number
  18. Customer only wants to talk to…
  19. “I was just talking to you” … it was not you.
  20. 10 min+ call
  21. Seeing a dog
  22. “Can you walk over there and tell one of them to pick up the phone?”
  23. “AM or PM?”
  24. Customer calling the wrong dealership