(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“And your name was…”
Spam call
Anything Johnson family related
“I’ll have to call you back”
“I’ve called ___ number of times…”
Getting customer 3+ times in one day
“Can you walk over there and tell one of them to pick up the phone?”
10 min+ call
Holding someone for 10+ min
Sugar you up to get in faster
Customer oversharing
4+ diagnostics in one appointment
Customer calling the wrong dealership
Angry customer
Customer only wants to talk to…
Needs an appointment and a loaner “TODAY!!!!”
“AM or PM?”
Seeing a dog
Being put on hold
“I was just talking to you” … it was not you.
Which Dealership is it in? … “The one in Kirkland”
