(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Anything Johnson family related
2+ appointments in 1 call
Needs an appointment and a loaner “TODAY!!!!”
“I’ve called ___ number of times…”
Being put on hold
Sugar you up to get in faster
Which Dealership is it in? … “The one in Kirkland”
Angry customer
Spam call
Holding someone for 10+ min
Customer oversharing
Getting customer 3+ times in one day
Getting put on hold
“I’ll have to call you back”
“And your name was…”
4+ diagnostics in one appointment
Bad word association for a VIN number
Customer only wants to talk to…
“I was just talking to you” … it was not you.
10 min+ call
Seeing a dog
“Can you walk over there and tell one of them to pick up the phone?”