Documentedinteraction inICarolTalked toa frequentcallerDid a in themomentcoping skillwith helpseeker self-careProvidedHelpSeeker with988 SurveyCaller ableto staysafe duringinteractionReadcommunicationTDSRemindedcaller 988 isavailable24/7 to allpeopleBeing awareof yourinternalreactionsduring a callScheduleda follow upConnectedwith TeamLeadUsedgenderneutralroles/labelsRequesteda shift onPaycorAssisted apeer duringhelp seekerinteractionReadcommunicationon TeamsReadEmailObtained allfour coreprinciplesduringinteractionAssessedfor SafetyCreated asafety planwith helpseekerReachedout to on-dutysupervisorTalked toa first timecallerProvidedResourcesat Client'srequestUsedgenderidentitypronounsPosted aKudos inBasecampDocumentedinteraction inICarolTalked toa frequentcallerDid a in themomentcoping skillwith helpseekerself-careProvidedHelpSeeker with988 SurveyCaller ableto staysafe duringinteractionReadcommunicationTDSRemindedcaller 988 isavailable24/7 to allpeopleBeing awareof yourinternalreactionsduring a callScheduleda follow upConnectedwith TeamLeadUsedgenderneutralroles/labelsRequesteda shift onPaycorAssisted apeer duringhelp seekerinteractionReadcommunicationon TeamsReadEmailObtained allfour coreprinciplesduringinteractionAssessedfor SafetyCreated asafety planwith helpseekerReachedout to on-dutysupervisorTalked toa first timecallerProvidedResourcesat Client'srequestUsedgenderidentitypronounsPosted aKudos inBasecamp

988 Wisconsin LIfeline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Documented interaction in ICarol
  2. Talked to a frequent caller
  3. Did a in the moment coping skill with help seeker
  4. self-care
  5. Provided Help Seeker with 988 Survey
  6. Caller able to stay safe during interaction
  7. Read communication TDS
  8. Reminded caller 988 is available 24/7 to all people
  9. Being aware of your internal reactions during a call
  10. Scheduled a follow up
  11. Connected with Team Lead
  12. Used gender neutral roles/labels
  13. Requested a shift on Paycor
  14. Assisted a peer during help seeker interaction
  15. Read communication on Teams
  16. Read Email
  17. Obtained all four core principles during interaction
  18. Assessed for Safety
  19. Created a safety plan with help seeker
  20. Reached out to on-duty supervisor
  21. Talked to a first time caller
  22. Provided Resources at Client's request
  23. Used gender identity pronouns
  24. Posted a Kudos in Basecamp