ProvidedResourcesat Client'srequestScheduleda follow up self-careReadcommunicationon TeamsTalked toa first timecallerUsedgenderneutralroles/labelsDid a in themomentcoping skillwith helpseekerTalked toa frequentcallerCaller ableto staysafe duringinteractionReachedout to on-dutysupervisorRequesteda shift onPaycorBeing awareof yourinternalreactionsduring a callDocumentedinteraction inICarolConnectedwith TeamLeadProvidedHelpSeeker with988 SurveyPosted aKudos inBasecampObtained allfour coreprinciplesduringinteractionAssisted apeer duringhelp seekerinteractionUsedgenderidentitypronounsRemindedcaller 988 isavailable24/7 to allpeopleAssessedfor SafetyReadEmailReadcommunicationTDSCreated asafety planwith helpseekerProvidedResourcesat Client'srequestScheduleda follow upself-careReadcommunicationon TeamsTalked toa first timecallerUsedgenderneutralroles/labelsDid a in themomentcoping skillwith helpseekerTalked toa frequentcallerCaller ableto staysafe duringinteractionReachedout to on-dutysupervisorRequesteda shift onPaycorBeing awareof yourinternalreactionsduring a callDocumentedinteraction inICarolConnectedwith TeamLeadProvidedHelpSeeker with988 SurveyPosted aKudos inBasecampObtained allfour coreprinciplesduringinteractionAssisted apeer duringhelp seekerinteractionUsedgenderidentitypronounsRemindedcaller 988 isavailable24/7 to allpeopleAssessedfor SafetyReadEmailReadcommunicationTDSCreated asafety planwith helpseeker

988 Wisconsin LIfeline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided Resources at Client's request
  2. Scheduled a follow up
  3. self-care
  4. Read communication on Teams
  5. Talked to a first time caller
  6. Used gender neutral roles/labels
  7. Did a in the moment coping skill with help seeker
  8. Talked to a frequent caller
  9. Caller able to stay safe during interaction
  10. Reached out to on-duty supervisor
  11. Requested a shift on Paycor
  12. Being aware of your internal reactions during a call
  13. Documented interaction in ICarol
  14. Connected with Team Lead
  15. Provided Help Seeker with 988 Survey
  16. Posted a Kudos in Basecamp
  17. Obtained all four core principles during interaction
  18. Assisted a peer during help seeker interaction
  19. Used gender identity pronouns
  20. Reminded caller 988 is available 24/7 to all people
  21. Assessed for Safety
  22. Read Email
  23. Read communication TDS
  24. Created a safety plan with help seeker