Obtained allfour coreprinciplesduringinteractionReadEmailScheduleda follow upProvidedHelpSeeker with988 SurveyTalked toa frequentcallerDocumentedinteraction inICarolUsedgenderneutralroles/labelsDid a in themomentcoping skillwith helpseekerBeing awareof yourinternalreactionsduring a call self-careProvidedResourcesat Client'srequestRemindedcaller 988 isavailable24/7 to allpeoplePosted aKudos inBasecampConnectedwith TeamLeadCaller ableto staysafe duringinteractionCreated asafety planwith helpseekerReadcommunicationon TeamsAssisted apeer duringhelp seekerinteractionUsedgenderidentitypronounsReachedout to on-dutysupervisorAssessedfor SafetyReadcommunicationTDSRequesteda shift onPaycorTalked toa first timecallerObtained allfour coreprinciplesduringinteractionReadEmailScheduleda follow upProvidedHelpSeeker with988 SurveyTalked toa frequentcallerDocumentedinteraction inICarolUsedgenderneutralroles/labelsDid a in themomentcoping skillwith helpseekerBeing awareof yourinternalreactionsduring a callself-careProvidedResourcesat Client'srequestRemindedcaller 988 isavailable24/7 to allpeoplePosted aKudos inBasecampConnectedwith TeamLeadCaller ableto staysafe duringinteractionCreated asafety planwith helpseekerReadcommunicationon TeamsAssisted apeer duringhelp seekerinteractionUsedgenderidentitypronounsReachedout to on-dutysupervisorAssessedfor SafetyReadcommunicationTDSRequesteda shift onPaycorTalked toa first timecaller

988 Wisconsin LIfeline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Obtained all four core principles during interaction
  2. Read Email
  3. Scheduled a follow up
  4. Provided Help Seeker with 988 Survey
  5. Talked to a frequent caller
  6. Documented interaction in ICarol
  7. Used gender neutral roles/labels
  8. Did a in the moment coping skill with help seeker
  9. Being aware of your internal reactions during a call
  10. self-care
  11. Provided Resources at Client's request
  12. Reminded caller 988 is available 24/7 to all people
  13. Posted a Kudos in Basecamp
  14. Connected with Team Lead
  15. Caller able to stay safe during interaction
  16. Created a safety plan with help seeker
  17. Read communication on Teams
  18. Assisted a peer during help seeker interaction
  19. Used gender identity pronouns
  20. Reached out to on-duty supervisor
  21. Assessed for Safety
  22. Read communication TDS
  23. Requested a shift on Paycor
  24. Talked to a first time caller