Assessedfor SafetyReadEmailPosted aKudos inBasecampProvidedResourcesat Client'srequestBeing awareof yourinternalreactionsduring a callUsedgenderidentitypronounsScheduleda follow upUsedgenderneutralroles/labelsRequesteda shift onPaycorDocumentedinteraction inICarolReadcommunicationTDSCaller ableto staysafe duringinteraction self-careRemindedcaller 988 isavailable24/7 to allpeopleDid a in themomentcoping skillwith helpseekerConnectedwith TeamLeadProvidedHelpSeeker with988 SurveyCreated asafety planwith helpseekerAssisted apeer duringhelp seekerinteractionTalked toa first timecallerObtained allfour coreprinciplesduringinteractionReadcommunicationon TeamsTalked toa frequentcallerReachedout to on-dutysupervisorAssessedfor SafetyReadEmailPosted aKudos inBasecampProvidedResourcesat Client'srequestBeing awareof yourinternalreactionsduring a callUsedgenderidentitypronounsScheduleda follow upUsedgenderneutralroles/labelsRequesteda shift onPaycorDocumentedinteraction inICarolReadcommunicationTDSCaller ableto staysafe duringinteractionself-careRemindedcaller 988 isavailable24/7 to allpeopleDid a in themomentcoping skillwith helpseekerConnectedwith TeamLeadProvidedHelpSeeker with988 SurveyCreated asafety planwith helpseekerAssisted apeer duringhelp seekerinteractionTalked toa first timecallerObtained allfour coreprinciplesduringinteractionReadcommunicationon TeamsTalked toa frequentcallerReachedout to on-dutysupervisor

988 Wisconsin LIfeline - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assessed for Safety
  2. Read Email
  3. Posted a Kudos in Basecamp
  4. Provided Resources at Client's request
  5. Being aware of your internal reactions during a call
  6. Used gender identity pronouns
  7. Scheduled a follow up
  8. Used gender neutral roles/labels
  9. Requested a shift on Paycor
  10. Documented interaction in ICarol
  11. Read communication TDS
  12. Caller able to stay safe during interaction
  13. self-care
  14. Reminded caller 988 is available 24/7 to all people
  15. Did a in the moment coping skill with help seeker
  16. Connected with Team Lead
  17. Provided Help Seeker with 988 Survey
  18. Created a safety plan with help seeker
  19. Assisted a peer during help seeker interaction
  20. Talked to a first time caller
  21. Obtained all four core principles during interaction
  22. Read communication on Teams
  23. Talked to a frequent caller
  24. Reached out to on-duty supervisor