“Promoters,Neutrals,Detractors”“IntuitFees”“Advocatingfor theteam”“Sundayhours”“We lovehavingyou here.”“Coldtransfer”“Flaggedinteraction”“Criticalbehavior”“Managerescalation”“Pricingcalls”“InstantQualityfeedback”“Pleasework hardto keepthis up.”“IntuitBillingUpdates”“Pick upmorehours”“Targetedcoaching”“Securebrowser”“Retentionslide”“AGteamshift”“Wave14”“ManageCustomers”“Scorethecalls”“We’re stillworkingwith theteam.”“Abovegoal inSQS”“Soclose tothe goal”“Calibrationsession”“ZTP”(ZeroTolerancePolicy)“ITG”“MM-Paymentsmove”“ServiceQualityScore”“Schedulingflexibility”“Programstandards”“TNPSdipped”“Workwhat youschedule”“Tenurerequirement”“Closingthe gap”“Callavoidance”“Closingperformancegaps”“Abruptdisconnect”“ExpertBehaviorscore”“Nocriticalerrors”“Belowclientgoal”“Level0 error”“Surveycountsare low.”“Real-timefeedback”“FundsStatus”“Weeklytrend”“Nestingdays”“Clientrequest”“Extendedleaverequest”“Dailyremindersin Slack”“Prioritysupportqueue”“Independentcontractor…”“Unfulfilledescalation”“Falsepositive”“Month-to-datetarget”“We’realmostat goal.”“Worktogetherto fill thehours”“IR isimproving.”“System-relatedissues”“Promoters,Neutrals,Detractors”“IntuitFees”“Advocatingfor theteam”“Sundayhours”“We lovehavingyou here.”“Coldtransfer”“Flaggedinteraction”“Criticalbehavior”“Managerescalation”“Pricingcalls”“InstantQualityfeedback”“Pleasework hardto keepthis up.”“IntuitBillingUpdates”“Pick upmorehours”“Targetedcoaching”“Securebrowser”“Retentionslide”“AGteamshift”“Wave14”“ManageCustomers”“Scorethecalls”“We’re stillworkingwith theteam.”“Abovegoal inSQS”“Soclose tothe goal”“Calibrationsession”“ZTP”(ZeroTolerancePolicy)“ITG”“MM-Paymentsmove”“ServiceQualityScore”“Schedulingflexibility”“Programstandards”“TNPSdipped”“Workwhat youschedule”“Tenurerequirement”“Closingthe gap”“Callavoidance”“Closingperformancegaps”“Abruptdisconnect”“ExpertBehaviorscore”“Nocriticalerrors”“Belowclientgoal”“Level0 error”“Surveycountsare low.”“Real-timefeedback”“FundsStatus”“Weeklytrend”“Nestingdays”“Clientrequest”“Extendedleaverequest”“Dailyremindersin Slack”“Prioritysupportqueue”“Independentcontractor…”“Unfulfilledescalation”“Falsepositive”“Month-to-datetarget”“We’realmostat goal.”“Worktogetherto fill thehours”“IR isimproving.”“System-relatedissues”

GBSG Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Promoters, Neutrals, Detractors”
  2. “Intuit Fees”
  3. “Advocating for the team”
  4. “Sunday hours”
  5. “We love having you here.”
  6. “Cold transfer”
  7. “Flagged interaction”
  8. “Critical behavior”
  9. “Manager escalation”
  10. “Pricing calls”
  11. “Instant Quality feedback”
  12. “Please work hard to keep this up.”
  13. “Intuit Billing Updates”
  14. “Pick up more hours”
  15. “Targeted coaching”
  16. “Secure browser”
  17. “Retention slide”
  18. “AG team shift”
  19. “Wave 14”
  20. “Manage Customers”
  21. “Score the calls”
  22. “We’re still working with the team.”
  23. “Above goal in SQS”
  24. “So close to the goal”
  25. “Calibration session”
  26. “ZTP” (Zero Tolerance Policy)
  27. “ITG”
  28. “MM-Payments move”
  29. “Service Quality Score”
  30. “Scheduling flexibility”
  31. “Program standards”
  32. “TNPS dipped”
  33. “Work what you schedule”
  34. “Tenure requirement”
  35. “Closing the gap”
  36. “Call avoidance”
  37. “Closing performance gaps”
  38. “Abrupt disconnect”
  39. “Expert Behavior score”
  40. “No critical errors”
  41. “Below client goal”
  42. “Level 0 error”
  43. “Survey counts are low.”
  44. “Real-time feedback”
  45. “Funds Status”
  46. “Weekly trend”
  47. “Nesting days”
  48. “Client request”
  49. “Extended leave request”
  50. “Daily reminders in Slack”
  51. “Priority support queue”
  52. “Independent contractor…”
  53. “Unfulfilled escalation”
  54. “False positive”
  55. “Month-to-date target”
  56. “We’re almost at goal.”
  57. “Work together to fill the hours”
  58. “IR is improving.”
  59. “System-related issues”