“Month-to-datetarget”“ServiceQualityScore”“Belowclientgoal”“Nestingdays”“FundsStatus”“Closingthe gap”“IntuitBillingUpdates”“Retentionslide”“Pricingcalls”“Dailyremindersin Slack”“Coldtransfer”“We’realmostat goal.”“Targetedcoaching”“Clientrequest”“Scorethecalls”“Independentcontractor…”“Pleasework hardto keepthis up.”“AGteamshift”“Nocriticalerrors”“ITG”“Promoters,Neutrals,Detractors”“Real-timefeedback”“Sundayhours”“Worktogetherto fill thehours”“Programstandards”“TNPSdipped”“IR isimproving.”“System-relatedissues”“Managerescalation”“Surveycountsare low.”“Tenurerequirement”“Abruptdisconnect”“Soclose tothe goal”“IntuitFees”“Schedulingflexibility”“We lovehavingyou here.”“Callavoidance”“Closingperformancegaps”“Weeklytrend”“ManageCustomers”“ZTP”(ZeroTolerancePolicy)“Unfulfilledescalation”“Wave14”“Criticalbehavior”“Prioritysupportqueue”“InstantQualityfeedback”“We’re stillworkingwith theteam.”“Falsepositive”“Pick upmorehours”“Calibrationsession”“Extendedleaverequest”“Abovegoal inSQS”“Workwhat youschedule”“Securebrowser”“Level0 error”“MM-Paymentsmove”“Flaggedinteraction”“ExpertBehaviorscore”“Advocatingfor theteam”“Month-to-datetarget”“ServiceQualityScore”“Belowclientgoal”“Nestingdays”“FundsStatus”“Closingthe gap”“IntuitBillingUpdates”“Retentionslide”“Pricingcalls”“Dailyremindersin Slack”“Coldtransfer”“We’realmostat goal.”“Targetedcoaching”“Clientrequest”“Scorethecalls”“Independentcontractor…”“Pleasework hardto keepthis up.”“AGteamshift”“Nocriticalerrors”“ITG”“Promoters,Neutrals,Detractors”“Real-timefeedback”“Sundayhours”“Worktogetherto fill thehours”“Programstandards”“TNPSdipped”“IR isimproving.”“System-relatedissues”“Managerescalation”“Surveycountsare low.”“Tenurerequirement”“Abruptdisconnect”“Soclose tothe goal”“IntuitFees”“Schedulingflexibility”“We lovehavingyou here.”“Callavoidance”“Closingperformancegaps”“Weeklytrend”“ManageCustomers”“ZTP”(ZeroTolerancePolicy)“Unfulfilledescalation”“Wave14”“Criticalbehavior”“Prioritysupportqueue”“InstantQualityfeedback”“We’re stillworkingwith theteam.”“Falsepositive”“Pick upmorehours”“Calibrationsession”“Extendedleaverequest”“Abovegoal inSQS”“Workwhat youschedule”“Securebrowser”“Level0 error”“MM-Paymentsmove”“Flaggedinteraction”“ExpertBehaviorscore”“Advocatingfor theteam”

GBSG Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Month-to-date target”
  2. “Service Quality Score”
  3. “Below client goal”
  4. “Nesting days”
  5. “Funds Status”
  6. “Closing the gap”
  7. “Intuit Billing Updates”
  8. “Retention slide”
  9. “Pricing calls”
  10. “Daily reminders in Slack”
  11. “Cold transfer”
  12. “We’re almost at goal.”
  13. “Targeted coaching”
  14. “Client request”
  15. “Score the calls”
  16. “Independent contractor…”
  17. “Please work hard to keep this up.”
  18. “AG team shift”
  19. “No critical errors”
  20. “ITG”
  21. “Promoters, Neutrals, Detractors”
  22. “Real-time feedback”
  23. “Sunday hours”
  24. “Work together to fill the hours”
  25. “Program standards”
  26. “TNPS dipped”
  27. “IR is improving.”
  28. “System-related issues”
  29. “Manager escalation”
  30. “Survey counts are low.”
  31. “Tenure requirement”
  32. “Abrupt disconnect”
  33. “So close to the goal”
  34. “Intuit Fees”
  35. “Scheduling flexibility”
  36. “We love having you here.”
  37. “Call avoidance”
  38. “Closing performance gaps”
  39. “Weekly trend”
  40. “Manage Customers”
  41. “ZTP” (Zero Tolerance Policy)
  42. “Unfulfilled escalation”
  43. “Wave 14”
  44. “Critical behavior”
  45. “Priority support queue”
  46. “Instant Quality feedback”
  47. “We’re still working with the team.”
  48. “False positive”
  49. “Pick up more hours”
  50. “Calibration session”
  51. “Extended leave request”
  52. “Above goal in SQS”
  53. “Work what you schedule”
  54. “Secure browser”
  55. “Level 0 error”
  56. “MM-Payments move”
  57. “Flagged interaction”
  58. “Expert Behavior score”
  59. “Advocating for the team”