“Falsepositive”“Promoters,Neutrals,Detractors”“Surveycountsare low.”“TNPSdipped”“IntuitBillingUpdates”“ZTP”(ZeroTolerancePolicy)“Belowclientgoal”“AGteamshift”“Callavoidance”“Real-timefeedback”“Extendedleaverequest”“Nocriticalerrors”“MM-Paymentsmove”“Month-to-datetarget”“Prioritysupportqueue”“Tenurerequirement”“IntuitFees”“ManageCustomers”“Managerescalation”“Targetedcoaching”“Criticalbehavior”“Abruptdisconnect”“Closingthe gap”“FundsStatus”“ITG”“Programstandards”“Independentcontractor…”“Soclose tothe goal”“IR isimproving.”“Flaggedinteraction”“Retentionslide”“Unfulfilledescalation”“InstantQualityfeedback”“Scorethecalls”“Workwhat youschedule”“Clientrequest”“We’realmostat goal.”“Schedulingflexibility”“Closingperformancegaps”“Nestingdays”“Pricingcalls”“Pick upmorehours”“ExpertBehaviorscore”“Level0 error”“Coldtransfer”“Dailyremindersin Slack”“System-relatedissues”“Wave14”“Calibrationsession”“Abovegoal inSQS”“Sundayhours”“Securebrowser”“ServiceQualityScore”“Worktogetherto fill thehours”“Advocatingfor theteam”“We lovehavingyou here.”“We’re stillworkingwith theteam.”“Weeklytrend”“Pleasework hardto keepthis up.”“Falsepositive”“Promoters,Neutrals,Detractors”“Surveycountsare low.”“TNPSdipped”“IntuitBillingUpdates”“ZTP”(ZeroTolerancePolicy)“Belowclientgoal”“AGteamshift”“Callavoidance”“Real-timefeedback”“Extendedleaverequest”“Nocriticalerrors”“MM-Paymentsmove”“Month-to-datetarget”“Prioritysupportqueue”“Tenurerequirement”“IntuitFees”“ManageCustomers”“Managerescalation”“Targetedcoaching”“Criticalbehavior”“Abruptdisconnect”“Closingthe gap”“FundsStatus”“ITG”“Programstandards”“Independentcontractor…”“Soclose tothe goal”“IR isimproving.”“Flaggedinteraction”“Retentionslide”“Unfulfilledescalation”“InstantQualityfeedback”“Scorethecalls”“Workwhat youschedule”“Clientrequest”“We’realmostat goal.”“Schedulingflexibility”“Closingperformancegaps”“Nestingdays”“Pricingcalls”“Pick upmorehours”“ExpertBehaviorscore”“Level0 error”“Coldtransfer”“Dailyremindersin Slack”“System-relatedissues”“Wave14”“Calibrationsession”“Abovegoal inSQS”“Sundayhours”“Securebrowser”“ServiceQualityScore”“Worktogetherto fill thehours”“Advocatingfor theteam”“We lovehavingyou here.”“We’re stillworkingwith theteam.”“Weeklytrend”“Pleasework hardto keepthis up.”

GBSG Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “False positive”
  2. “Promoters, Neutrals, Detractors”
  3. “Survey counts are low.”
  4. “TNPS dipped”
  5. “Intuit Billing Updates”
  6. “ZTP” (Zero Tolerance Policy)
  7. “Below client goal”
  8. “AG team shift”
  9. “Call avoidance”
  10. “Real-time feedback”
  11. “Extended leave request”
  12. “No critical errors”
  13. “MM-Payments move”
  14. “Month-to-date target”
  15. “Priority support queue”
  16. “Tenure requirement”
  17. “Intuit Fees”
  18. “Manage Customers”
  19. “Manager escalation”
  20. “Targeted coaching”
  21. “Critical behavior”
  22. “Abrupt disconnect”
  23. “Closing the gap”
  24. “Funds Status”
  25. “ITG”
  26. “Program standards”
  27. “Independent contractor…”
  28. “So close to the goal”
  29. “IR is improving.”
  30. “Flagged interaction”
  31. “Retention slide”
  32. “Unfulfilled escalation”
  33. “Instant Quality feedback”
  34. “Score the calls”
  35. “Work what you schedule”
  36. “Client request”
  37. “We’re almost at goal.”
  38. “Scheduling flexibility”
  39. “Closing performance gaps”
  40. “Nesting days”
  41. “Pricing calls”
  42. “Pick up more hours”
  43. “Expert Behavior score”
  44. “Level 0 error”
  45. “Cold transfer”
  46. “Daily reminders in Slack”
  47. “System-related issues”
  48. “Wave 14”
  49. “Calibration session”
  50. “Above goal in SQS”
  51. “Sunday hours”
  52. “Secure browser”
  53. “Service Quality Score”
  54. “Work together to fill the hours”
  55. “Advocating for the team”
  56. “We love having you here.”
  57. “We’re still working with the team.”
  58. “Weekly trend”
  59. “Please work hard to keep this up.”