“Weeklytrend”“Coldtransfer”“Soclose tothe goal”“Prioritysupportqueue”“Clientrequest”“Real-timefeedback”“Pick upmorehours”“Abovegoal inSQS”“Securebrowser”“We’realmostat goal.”“Level0 error”“Month-to-datetarget”“Abruptdisconnect”“Extendedleaverequest”“Scorethecalls”“Pleasework hardto keepthis up.”“Tenurerequirement”“Schedulingflexibility”“IR isimproving.”“Callavoidance”“Targetedcoaching”“InstantQualityfeedback”“ExpertBehaviorscore”“IntuitFees”“Wave14”“Calibrationsession”“Unfulfilledescalation”“Flaggedinteraction”“ServiceQualityScore”“TNPSdipped”“Worktogetherto fill thehours”“Belowclientgoal”“ManageCustomers”“AGteamshift”“IntuitBillingUpdates”“MM-Paymentsmove”“Surveycountsare low.”“Nestingdays”“FundsStatus”“Retentionslide”“Dailyremindersin Slack”“We’re stillworkingwith theteam.”“Sundayhours”“Managerescalation”“Falsepositive”“ITG”“System-relatedissues”“Workwhat youschedule”“ZTP”(ZeroTolerancePolicy)“Closingthe gap”“Pricingcalls”“Independentcontractor…”“Advocatingfor theteam”“Criticalbehavior”“Closingperformancegaps”“We lovehavingyou here.”“Nocriticalerrors”“Programstandards”“Promoters,Neutrals,Detractors”“Weeklytrend”“Coldtransfer”“Soclose tothe goal”“Prioritysupportqueue”“Clientrequest”“Real-timefeedback”“Pick upmorehours”“Abovegoal inSQS”“Securebrowser”“We’realmostat goal.”“Level0 error”“Month-to-datetarget”“Abruptdisconnect”“Extendedleaverequest”“Scorethecalls”“Pleasework hardto keepthis up.”“Tenurerequirement”“Schedulingflexibility”“IR isimproving.”“Callavoidance”“Targetedcoaching”“InstantQualityfeedback”“ExpertBehaviorscore”“IntuitFees”“Wave14”“Calibrationsession”“Unfulfilledescalation”“Flaggedinteraction”“ServiceQualityScore”“TNPSdipped”“Worktogetherto fill thehours”“Belowclientgoal”“ManageCustomers”“AGteamshift”“IntuitBillingUpdates”“MM-Paymentsmove”“Surveycountsare low.”“Nestingdays”“FundsStatus”“Retentionslide”“Dailyremindersin Slack”“We’re stillworkingwith theteam.”“Sundayhours”“Managerescalation”“Falsepositive”“ITG”“System-relatedissues”“Workwhat youschedule”“ZTP”(ZeroTolerancePolicy)“Closingthe gap”“Pricingcalls”“Independentcontractor…”“Advocatingfor theteam”“Criticalbehavior”“Closingperformancegaps”“We lovehavingyou here.”“Nocriticalerrors”“Programstandards”“Promoters,Neutrals,Detractors”

GBSG Team Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. “Weekly trend”
  2. “Cold transfer”
  3. “So close to the goal”
  4. “Priority support queue”
  5. “Client request”
  6. “Real-time feedback”
  7. “Pick up more hours”
  8. “Above goal in SQS”
  9. “Secure browser”
  10. “We’re almost at goal.”
  11. “Level 0 error”
  12. “Month-to-date target”
  13. “Abrupt disconnect”
  14. “Extended leave request”
  15. “Score the calls”
  16. “Please work hard to keep this up.”
  17. “Tenure requirement”
  18. “Scheduling flexibility”
  19. “IR is improving.”
  20. “Call avoidance”
  21. “Targeted coaching”
  22. “Instant Quality feedback”
  23. “Expert Behavior score”
  24. “Intuit Fees”
  25. “Wave 14”
  26. “Calibration session”
  27. “Unfulfilled escalation”
  28. “Flagged interaction”
  29. “Service Quality Score”
  30. “TNPS dipped”
  31. “Work together to fill the hours”
  32. “Below client goal”
  33. “Manage Customers”
  34. “AG team shift”
  35. “Intuit Billing Updates”
  36. “MM-Payments move”
  37. “Survey counts are low.”
  38. “Nesting days”
  39. “Funds Status”
  40. “Retention slide”
  41. “Daily reminders in Slack”
  42. “We’re still working with the team.”
  43. “Sunday hours”
  44. “Manager escalation”
  45. “False positive”
  46. “ITG”
  47. “System-related issues”
  48. “Work what you schedule”
  49. “ZTP” (Zero Tolerance Policy)
  50. “Closing the gap”
  51. “Pricing calls”
  52. “Independent contractor…”
  53. “Advocating for the team”
  54. “Critical behavior”
  55. “Closing performance gaps”
  56. “We love having you here.”
  57. “No critical errors”
  58. “Program standards”
  59. “Promoters, Neutrals, Detractors”