“No critical errors” “IR is improving.” “Flagged interaction” “Pick up more hours” “Priority support queue” “Work what you schedule” “ITG” “We love having you here.” “Unfulfilled escalation” “Wave 14” “Targeted coaching” “Daily reminders in Slack” “Sunday hours” “Abrupt disconnect” “Survey counts are low.” “Intuit Fees” “Expert Behavior score” “Please work hard to keep this up.” “Closing performance gaps” “Real- time feedback” “Nesting days” “AG team shift” “So close to the goal” “False positive” “Calibration session” “Instant Quality feedback” “Program standards” “Cold transfer” “Advocating for the team” “Weekly trend” “Manage Customers” “Critical behavior” “Retention slide” “Extended leave request” “MM- Payments move” “Scheduling flexibility” “ZTP” (Zero Tolerance Policy) “Call avoidance” “Independent contractor…” “We’re still working with the team.” “Work together to fill the hours” “Intuit Billing Updates” “Closing the gap” “Manager escalation” “Month- to-date target” “System- related issues” “Score the calls” “We’re almost at goal.” “Tenure requirement” “Pricing calls” “Funds Status” “Below client goal” “Service Quality Score” “Level 0 error” “Client request” “Promoters, Neutrals, Detractors” “Secure browser” “TNPS dipped” “Above goal in SQS” “No critical errors” “IR is improving.” “Flagged interaction” “Pick up more hours” “Priority support queue” “Work what you schedule” “ITG” “We love having you here.” “Unfulfilled escalation” “Wave 14” “Targeted coaching” “Daily reminders in Slack” “Sunday hours” “Abrupt disconnect” “Survey counts are low.” “Intuit Fees” “Expert Behavior score” “Please work hard to keep this up.” “Closing performance gaps” “Real- time feedback” “Nesting days” “AG team shift” “So close to the goal” “False positive” “Calibration session” “Instant Quality feedback” “Program standards” “Cold transfer” “Advocating for the team” “Weekly trend” “Manage Customers” “Critical behavior” “Retention slide” “Extended leave request” “MM- Payments move” “Scheduling flexibility” “ZTP” (Zero Tolerance Policy) “Call avoidance” “Independent contractor…” “We’re still working with the team.” “Work together to fill the hours” “Intuit Billing Updates” “Closing the gap” “Manager escalation” “Month- to-date target” “System- related issues” “Score the calls” “We’re almost at goal.” “Tenure requirement” “Pricing calls” “Funds Status” “Below client goal” “Service Quality Score” “Level 0 error” “Client request” “Promoters, Neutrals, Detractors” “Secure browser” “TNPS dipped” “Above goal in SQS”
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
“No critical errors”
“IR is improving.”
“Flagged interaction”
“Pick up more hours”
“Priority support queue”
“Work what you schedule”
“ITG”
“We love having you here.”
“Unfulfilled escalation”
“Wave 14”
“Targeted coaching”
“Daily reminders in Slack”
“Sunday hours”
“Abrupt disconnect”
“Survey counts are low.”
“Intuit Fees”
“Expert Behavior score”
“Please work hard to keep this up.”
“Closing performance gaps”
“Real-time feedback”
“Nesting days”
“AG team shift”
“So close to the goal”
“False positive”
“Calibration session”
“Instant Quality feedback”
“Program standards”
“Cold transfer”
“Advocating for the team”
“Weekly trend”
“Manage Customers”
“Critical behavior”
“Retention slide”
“Extended leave request”
“MM-Payments move”
“Scheduling flexibility”
“ZTP” (Zero Tolerance Policy)
“Call avoidance”
“Independent contractor…”
“We’re still working with the team.”
“Work together to fill the hours”
“Intuit Billing Updates”
“Closing the gap”
“Manager escalation”
“Month-to-date target”
“System-related issues”
“Score the calls”
“We’re almost at goal.”
“Tenure requirement”
“Pricing calls”
“Funds Status”
“Below client goal”
“Service Quality Score”
“Level 0 error”
“Client request”
“Promoters, Neutrals, Detractors”
“Secure browser”
“TNPS dipped”
“Above goal in SQS”