Showed empathy Let patient set priorities Asked about patient's goals Used inclusive questions Minimized distractions Acknowledged complexity Offered to revisit a topic later Used simple, non- judgmental language Treated the patient as a partner Checked for understanding Made space for sensitive topics Asked about daily life impact Used eye contact "How can we make this plan work?" Invited patient priorities Followed up next visit Normalized difficult topics Admitted when they didn't know something Used "we" instead of "you should" Explained terms clearly Acknowledged emotions Invited questions throughout Made the patient feel respected Built shared understanding Showed empathy Let patient set priorities Asked about patient's goals Used inclusive questions Minimized distractions Acknowledged complexity Offered to revisit a topic later Used simple, non- judgmental language Treated the patient as a partner Checked for understanding Made space for sensitive topics Asked about daily life impact Used eye contact "How can we make this plan work?" Invited patient priorities Followed up next visit Normalized difficult topics Admitted when they didn't know something Used "we" instead of "you should" Explained terms clearly Acknowledged emotions Invited questions throughout Made the patient feel respected Built shared understanding
(Print)
Showed empathy
Let patient set priorities
Asked about patient's goals
Used inclusive questions
Minimized distractions
Acknowledged complexity
Offered to revisit a topic later
Used simple, non-judgmental language
Treated the patient as a partner
Checked for understanding
Made space for sensitive topics
Asked about daily life impact
Used eye contact
"How can we make this plan work?"
Invited patient priorities
Followed up next visit
Normalized difficult topics
Admitted when they didn't know something
Used "we" instead of "you should"
Explained terms clearly
Acknowledged emotions
Invited questions throughout
Made the patient feel respected
Built shared understanding
