Providedfeedback viathe feedbackformShared a bestpractice callor tip in teamchat or TeammeetingDiscussedFibreConnectupgrade witha customerExplained thevalue ofTelstra Plusin a customerconversationHandled acustomerobjectionusing SBII orGROW modelRecommendeda mobileproduct basedon customerneedsExplainedFibre ConnectinstallationstepsconfidentlyIdentifiesand actson an NBAtriggerProvidedfeedback viathe feedbackformInitiated awhole-of-homesolutionconversationIntroducedTelstraPlus pointsredemptionUsed a“below-the-line” offerappropriatelyUsed abattle cardduring acallProvidedfeedback viathe feedbackformUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingContributedto a teamstand-upwith a salesinsightProvidedfeedback viathe feedbackformShared a bestpractice callor tip in teamchat or TeammeetingDiscussedFibreConnectupgrade witha customerExplained thevalue ofTelstra Plusin a customerconversationHandled acustomerobjectionusing SBII orGROW modelRecommendeda mobileproduct basedon customerneedsExplainedFibre ConnectinstallationstepsconfidentlyIdentifiesand actson an NBAtriggerProvidedfeedback viathe feedbackformInitiated awhole-of-homesolutionconversationIntroducedTelstraPlus pointsredemptionUsed a“below-the-line” offerappropriatelyUsed abattle cardduring acallProvidedfeedback viathe feedbackformUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingContributedto a teamstand-upwith a salesinsight

S2S Launch - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided feedback via the feedback form
  2. Shared a best practice call or tip in team chat or Team meeting
  3. Discussed Fibre Connect upgrade with a customer
  4. Explained the value of Telstra Plus in a customer conversation
  5. Handled a customer objection using SBII or GROW model
  6. Recommended a mobile product based on customer needs
  7. Explained Fibre Connect installation steps confidently
  8. Identifies and acts on an NBA trigger
  9. Provided feedback via the feedback form
  10. Initiated a whole-of-home solution conversation
  11. Introduced Telstra Plus points redemption
  12. Used a “below-the-line” offer appropriately
  13. Used a battle card during a call
  14. Provided feedback via the feedback form
  15. Used a personalised recommendation based on customer history – Possibly a transition statement as identified during training
  16. Contributed to a team stand-up with a sales insight