(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Discussed Fibre Connect upgrade with a customer
Identifies and acts on an NBA trigger
Provided feedback via the feedback form
Used a battle card during a call
Initiated a whole-of-home solution conversation
Explained the value of Telstra Plus in a customer conversation
Recommended a mobile product based on customer needs
Contributed to a team stand-up with a sales insight
Shared a best practice call or tip in team chat or Team meeting
Provided feedback via the feedback form
Used a personalised recommendation based on customer history – Possibly a transition statement as identified during training
Handled a customer objection using SBII or GROW model
