IntroducedTelstraPlus pointsredemptionUsed abattle cardduring acallProvidedfeedback viathe feedbackformShared a bestpractice callor tip in teamchat or TeammeetingDiscussedFibreConnectupgrade witha customerProvidedfeedback viathe feedbackformProvidedfeedback viathe feedbackformUsed a“below-the-line” offerappropriatelyExplained thevalue ofTelstra Plusin a customerconversationInitiated awhole-of-homesolutionconversationExplainedFibre ConnectinstallationstepsconfidentlyUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingContributedto a teamstand-upwith a salesinsightRecommendeda mobileproduct basedon customerneedsIdentifiesand actson an NBAtriggerHandled acustomerobjectionusing SBII orGROW modelIntroducedTelstraPlus pointsredemptionUsed abattle cardduring acallProvidedfeedback viathe feedbackformShared a bestpractice callor tip in teamchat or TeammeetingDiscussedFibreConnectupgrade witha customerProvidedfeedback viathe feedbackformProvidedfeedback viathe feedbackformUsed a“below-the-line” offerappropriatelyExplained thevalue ofTelstra Plusin a customerconversationInitiated awhole-of-homesolutionconversationExplainedFibre ConnectinstallationstepsconfidentlyUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingContributedto a teamstand-upwith a salesinsightRecommendeda mobileproduct basedon customerneedsIdentifiesand actson an NBAtriggerHandled acustomerobjectionusing SBII orGROW model

S2S Launch - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Introduced Telstra Plus points redemption
  2. Used a battle card during a call
  3. Provided feedback via the feedback form
  4. Shared a best practice call or tip in team chat or Team meeting
  5. Discussed Fibre Connect upgrade with a customer
  6. Provided feedback via the feedback form
  7. Provided feedback via the feedback form
  8. Used a “below-the-line” offer appropriately
  9. Explained the value of Telstra Plus in a customer conversation
  10. Initiated a whole-of-home solution conversation
  11. Explained Fibre Connect installation steps confidently
  12. Used a personalised recommendation based on customer history – Possibly a transition statement as identified during training
  13. Contributed to a team stand-up with a sales insight
  14. Recommended a mobile product based on customer needs
  15. Identifies and acts on an NBA trigger
  16. Handled a customer objection using SBII or GROW model