Contributedto a teamstand-upwith a salesinsightExplained thevalue ofTelstra Plusin a customerconversationProvidedfeedback viathe feedbackformInitiated awhole-of-homesolutionconversationDiscussedFibreConnectupgrade witha customerIntroducedTelstraPlus pointsredemptionExplainedFibre ConnectinstallationstepsconfidentlyHandled acustomerobjectionusing SBII orGROW modelUsed a“below-the-line” offerappropriatelyRecommendeda mobileproduct basedon customerneedsProvidedfeedback viathe feedbackformProvidedfeedback viathe feedbackformUsed abattle cardduring acallIdentifiesand actson an NBAtriggerShared a bestpractice callor tip in teamchat or TeammeetingUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingContributedto a teamstand-upwith a salesinsightExplained thevalue ofTelstra Plusin a customerconversationProvidedfeedback viathe feedbackformInitiated awhole-of-homesolutionconversationDiscussedFibreConnectupgrade witha customerIntroducedTelstraPlus pointsredemptionExplainedFibre ConnectinstallationstepsconfidentlyHandled acustomerobjectionusing SBII orGROW modelUsed a“below-the-line” offerappropriatelyRecommendeda mobileproduct basedon customerneedsProvidedfeedback viathe feedbackformProvidedfeedback viathe feedbackformUsed abattle cardduring acallIdentifiesand actson an NBAtriggerShared a bestpractice callor tip in teamchat or TeammeetingUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtraining

S2S Launch - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contributed to a team stand-up with a sales insight
  2. Explained the value of Telstra Plus in a customer conversation
  3. Provided feedback via the feedback form
  4. Initiated a whole-of-home solution conversation
  5. Discussed Fibre Connect upgrade with a customer
  6. Introduced Telstra Plus points redemption
  7. Explained Fibre Connect installation steps confidently
  8. Handled a customer objection using SBII or GROW model
  9. Used a “below-the-line” offer appropriately
  10. Recommended a mobile product based on customer needs
  11. Provided feedback via the feedback form
  12. Provided feedback via the feedback form
  13. Used a battle card during a call
  14. Identifies and acts on an NBA trigger
  15. Shared a best practice call or tip in team chat or Team meeting
  16. Used a personalised recommendation based on customer history – Possibly a transition statement as identified during training