(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Explained the value of Telstra Plus in a customer conversation
Introduced Telstra Plus points redemption
Provided feedback via the feedback form
Shared a best practice call or tip in team chat or Team meeting
Used a personalised recommendation based on customer history – Possibly a transition statement as identified during training
Identifies and acts on an NBA trigger
Recommended a mobile product based on customer needs
Discussed Fibre Connect upgrade with a customer
Provided feedback via the feedback form
Used a “below-the-line” offer appropriately
Contributed to a team stand-up with a sales insight
Initiated a whole-of-home solution conversation
Used a battle card during a call
Handled a customer objection using SBII or GROW model
