Contributedto a teamstand-upwith a salesinsightProvidedfeedback viathe feedbackformDiscussedFibreConnectupgrade witha customerUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingInitiated awhole-of-homesolutionconversationExplained thevalue ofTelstra Plusin a customerconversationShared a bestpractice callor tip in teamchat or TeammeetingUsed abattle cardduring acallExplainedFibre ConnectinstallationstepsconfidentlyIntroducedTelstraPlus pointsredemptionUsed a“below-the-line” offerappropriatelyHandled acustomerobjectionusing SBII orGROW modelRecommendeda mobileproduct basedon customerneedsProvidedfeedback viathe feedbackformIdentifiesand actson an NBAtriggerProvidedfeedback viathe feedbackformContributedto a teamstand-upwith a salesinsightProvidedfeedback viathe feedbackformDiscussedFibreConnectupgrade witha customerUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingInitiated awhole-of-homesolutionconversationExplained thevalue ofTelstra Plusin a customerconversationShared a bestpractice callor tip in teamchat or TeammeetingUsed abattle cardduring acallExplainedFibre ConnectinstallationstepsconfidentlyIntroducedTelstraPlus pointsredemptionUsed a“below-the-line” offerappropriatelyHandled acustomerobjectionusing SBII orGROW modelRecommendeda mobileproduct basedon customerneedsProvidedfeedback viathe feedbackformIdentifiesand actson an NBAtriggerProvidedfeedback viathe feedbackform

S2S Launch - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Contributed to a team stand-up with a sales insight
  2. Provided feedback via the feedback form
  3. Discussed Fibre Connect upgrade with a customer
  4. Used a personalised recommendation based on customer history – Possibly a transition statement as identified during training
  5. Initiated a whole-of-home solution conversation
  6. Explained the value of Telstra Plus in a customer conversation
  7. Shared a best practice call or tip in team chat or Team meeting
  8. Used a battle card during a call
  9. Explained Fibre Connect installation steps confidently
  10. Introduced Telstra Plus points redemption
  11. Used a “below-the-line” offer appropriately
  12. Handled a customer objection using SBII or GROW model
  13. Recommended a mobile product based on customer needs
  14. Provided feedback via the feedback form
  15. Identifies and acts on an NBA trigger
  16. Provided feedback via the feedback form