Providedfeedback viathe feedbackformExplainedFibre ConnectinstallationstepsconfidentlyIntroducedTelstraPlus pointsredemptionUsed abattle cardduring acallProvidedfeedback viathe feedbackformInitiated awhole-of-homesolutionconversationExplained thevalue ofTelstra Plusin a customerconversationIdentifiesand actson an NBAtriggerRecommendeda mobileproduct basedon customerneedsContributedto a teamstand-upwith a salesinsightShared a bestpractice callor tip in teamchat or TeammeetingProvidedfeedback viathe feedbackformDiscussedFibreConnectupgrade witha customerHandled acustomerobjectionusing SBII orGROW modelUsed a“below-the-line” offerappropriatelyUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtrainingProvidedfeedback viathe feedbackformExplainedFibre ConnectinstallationstepsconfidentlyIntroducedTelstraPlus pointsredemptionUsed abattle cardduring acallProvidedfeedback viathe feedbackformInitiated awhole-of-homesolutionconversationExplained thevalue ofTelstra Plusin a customerconversationIdentifiesand actson an NBAtriggerRecommendeda mobileproduct basedon customerneedsContributedto a teamstand-upwith a salesinsightShared a bestpractice callor tip in teamchat or TeammeetingProvidedfeedback viathe feedbackformDiscussedFibreConnectupgrade witha customerHandled acustomerobjectionusing SBII orGROW modelUsed a“below-the-line” offerappropriatelyUsed a personalisedrecommendationbased on customerhistory – Possibly atransition statementas identified duringtraining

S2S Launch - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provided feedback via the feedback form
  2. Explained Fibre Connect installation steps confidently
  3. Introduced Telstra Plus points redemption
  4. Used a battle card during a call
  5. Provided feedback via the feedback form
  6. Initiated a whole-of-home solution conversation
  7. Explained the value of Telstra Plus in a customer conversation
  8. Identifies and acts on an NBA trigger
  9. Recommended a mobile product based on customer needs
  10. Contributed to a team stand-up with a sales insight
  11. Shared a best practice call or tip in team chat or Team meeting
  12. Provided feedback via the feedback form
  13. Discussed Fibre Connect upgrade with a customer
  14. Handled a customer objection using SBII or GROW model
  15. Used a “below-the-line” offer appropriately
  16. Used a personalised recommendation based on customer history – Possibly a transition statement as identified during training