ReservationistFixes Error inJasperCancellationRequestActivatinga WillCallETA Call forUber/UZURV/BroadwayCabHand toHandRideBookedCallerBookedRides forMultipleDaysCallerBookedMore thanThree Ridesin a DayQueuehold timegoesabove 5:00FastestTurnaroundTimeRequestedETA Callfor Busor VanWill CallRideBookedCaller isSuspendedor hasLapsedEligibilityReservationistgets pulledinto a chatTrapezeReturnsNo ValidRidesCallerBooks Ridesfor MultipleAccountsAgencyfundingusedCallerRequestsa Same-Day RideTransfertoEligibilityCallerRequestsHOP PassBalanceTransfertoDispatch TravelTime byDistanceMathRideBooked toor fromDialysisNoresponse,DisconnectProtocolusedReservationistUses SUPChatTransfertoCustomerServiceReservationistFixes Error inJasperCancellationRequestActivatinga WillCallETA Call forUber/UZURV/BroadwayCabHand toHandRideBookedCallerBookedRides forMultipleDaysCallerBookedMore thanThree Ridesin a DayQueuehold timegoesabove 5:00FastestTurnaroundTimeRequestedETA Callfor Busor VanWill CallRideBookedCaller isSuspendedor hasLapsedEligibilityReservationistgets pulledinto a chatTrapezeReturnsNo ValidRidesCallerBooks Ridesfor MultipleAccountsAgencyfundingusedCallerRequestsa Same-Day RideTransfertoEligibilityCallerRequestsHOP PassBalanceTransfertoDispatch TravelTime byDistanceMathRideBooked toor fromDialysisNoresponse,DisconnectProtocolusedReservationistUses SUPChatTransfertoCustomerService

Reservationist Shadowing BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reservationist Fixes Error in Jasper
  2. Cancellation Request
  3. Activating a Will Call
  4. ETA Call for Uber/UZURV/Broadway Cab
  5. Hand to Hand Ride Booked
  6. Caller Booked Rides for Multiple Days
  7. Caller Booked More than Three Rides in a Day
  8. Queue hold time goes above 5:00
  9. Fastest Turnaround Time Requested
  10. ETA Call for Bus or Van
  11. Will Call Ride Booked
  12. Caller is Suspended or has Lapsed Eligibility
  13. Reservationist gets pulled into a chat
  14. Trapeze Returns No Valid Rides
  15. Caller Books Rides for Multiple Accounts
  16. Agency funding used
  17. Caller Requests a Same-Day Ride
  18. Transfer to Eligibility
  19. Caller Requests HOP Pass Balance
  20. Transfer to Dispatch
  21. Travel Time by Distance Math
  22. Ride Booked to or from Dialysis
  23. No response, Disconnect Protocol used
  24. Reservationist Uses SUP Chat
  25. Transfer to Customer Service