TransfertoEligibilityAgencyfundingusedWill CallRideBookedCallerBookedMore thanThree Ridesin a DayReservationistUses SUPChatCaller isSuspendedor hasLapsedEligibilityETA Callfor Busor VanActivatinga WillCallETA Call forUber/UZURV/BroadwayCabTravelTime byDistanceMathCallerRequestsHOP PassBalanceCancellationRequestNoresponse,DisconnectProtocolusedHand toHandRideBookedTransfertoDispatch Queuehold timegoesabove 5:00TransfertoCustomerServiceCallerRequestsa Same-Day RideFastestTurnaroundTimeRequestedRideBooked toor fromDialysisCallerBookedRides forMultipleDaysReservationistFixes Error inJasperReservationistgets pulledinto a chatCallerBooks Ridesfor MultipleAccountsTrapezeReturnsNo ValidRidesTransfertoEligibilityAgencyfundingusedWill CallRideBookedCallerBookedMore thanThree Ridesin a DayReservationistUses SUPChatCaller isSuspendedor hasLapsedEligibilityETA Callfor Busor VanActivatinga WillCallETA Call forUber/UZURV/BroadwayCabTravelTime byDistanceMathCallerRequestsHOP PassBalanceCancellationRequestNoresponse,DisconnectProtocolusedHand toHandRideBookedTransfertoDispatch Queuehold timegoesabove 5:00TransfertoCustomerServiceCallerRequestsa Same-Day RideFastestTurnaroundTimeRequestedRideBooked toor fromDialysisCallerBookedRides forMultipleDaysReservationistFixes Error inJasperReservationistgets pulledinto a chatCallerBooks Ridesfor MultipleAccountsTrapezeReturnsNo ValidRides

Reservationist Shadowing BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Transfer to Eligibility
  2. Agency funding used
  3. Will Call Ride Booked
  4. Caller Booked More than Three Rides in a Day
  5. Reservationist Uses SUP Chat
  6. Caller is Suspended or has Lapsed Eligibility
  7. ETA Call for Bus or Van
  8. Activating a Will Call
  9. ETA Call for Uber/UZURV/Broadway Cab
  10. Travel Time by Distance Math
  11. Caller Requests HOP Pass Balance
  12. Cancellation Request
  13. No response, Disconnect Protocol used
  14. Hand to Hand Ride Booked
  15. Transfer to Dispatch
  16. Queue hold time goes above 5:00
  17. Transfer to Customer Service
  18. Caller Requests a Same-Day Ride
  19. Fastest Turnaround Time Requested
  20. Ride Booked to or from Dialysis
  21. Caller Booked Rides for Multiple Days
  22. Reservationist Fixes Error in Jasper
  23. Reservationist gets pulled into a chat
  24. Caller Books Rides for Multiple Accounts
  25. Trapeze Returns No Valid Rides