FastestTurnaroundTimeRequestedETA Call forUber/UZURV/BroadwayCabCancellationRequestReservationistFixes Error inJasperNoresponse,DisconnectProtocolusedAgencyfundingusedReservationistUses SUPChatTransfertoEligibilityHand toHandRideBookedCallerRequestsa Same-Day RideRideBooked toor fromDialysisCallerBookedMore thanThree Ridesin a DayTransfertoDispatch Queuehold timegoesabove 5:00Reservationistgets pulledinto a chatCaller isSuspendedor hasLapsedEligibilityWill CallRideBookedTravelTime byDistanceMathTrapezeReturnsNo ValidRidesTransfertoCustomerServiceCallerBookedRides forMultipleDaysCallerRequestsHOP PassBalanceCallerBooks Ridesfor MultipleAccountsETA Callfor Busor VanActivatinga WillCallFastestTurnaroundTimeRequestedETA Call forUber/UZURV/BroadwayCabCancellationRequestReservationistFixes Error inJasperNoresponse,DisconnectProtocolusedAgencyfundingusedReservationistUses SUPChatTransfertoEligibilityHand toHandRideBookedCallerRequestsa Same-Day RideRideBooked toor fromDialysisCallerBookedMore thanThree Ridesin a DayTransfertoDispatch Queuehold timegoesabove 5:00Reservationistgets pulledinto a chatCaller isSuspendedor hasLapsedEligibilityWill CallRideBookedTravelTime byDistanceMathTrapezeReturnsNo ValidRidesTransfertoCustomerServiceCallerBookedRides forMultipleDaysCallerRequestsHOP PassBalanceCallerBooks Ridesfor MultipleAccountsETA Callfor Busor VanActivatinga WillCall

Reservationist Shadowing BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fastest Turnaround Time Requested
  2. ETA Call for Uber/UZURV/Broadway Cab
  3. Cancellation Request
  4. Reservationist Fixes Error in Jasper
  5. No response, Disconnect Protocol used
  6. Agency funding used
  7. Reservationist Uses SUP Chat
  8. Transfer to Eligibility
  9. Hand to Hand Ride Booked
  10. Caller Requests a Same-Day Ride
  11. Ride Booked to or from Dialysis
  12. Caller Booked More than Three Rides in a Day
  13. Transfer to Dispatch
  14. Queue hold time goes above 5:00
  15. Reservationist gets pulled into a chat
  16. Caller is Suspended or has Lapsed Eligibility
  17. Will Call Ride Booked
  18. Travel Time by Distance Math
  19. Trapeze Returns No Valid Rides
  20. Transfer to Customer Service
  21. Caller Booked Rides for Multiple Days
  22. Caller Requests HOP Pass Balance
  23. Caller Books Rides for Multiple Accounts
  24. ETA Call for Bus or Van
  25. Activating a Will Call