"Can I get aloan against mysettlement?"(negotiationshaven't evenstarted)Callingjust tochatChangedcontactinfo, did notnotify usMVA clientasking aboutpunitivedamagesClient leftvoicemailthat makesno sense"Can we add[unrelatedtreatment] tomy claim?""I did somelegalresearchonline..."Stopstreatmentwithouttelling usLeaves 2+minute longvoicemailto complainFamilymember ofactual clientacting likeit's their case"Did you getthe email Isent?" (lessthan 10 minago)Waiting ondocs thatwere duelast weekAssholeFOIAofficerencounterClient activelyputs own casein jeopardydoingsomethingstupidCourtwebsitecrashesbefore filingdeadline3+ callsin onedayStill activelytreating:"When do youthink my casewill be done?"Won't leavea message,just keepscalling backNo, wecannot bringthis form inpersonBrings inbiohazardasevidenceReturningto treatmentafter longgap"What amI payingyou for?!"Opposingcounseldrama"No one hasreached out to mein over a month."(directcommunicationwithin the lastweek)"I just have aquick question"turns into 15+min phone callWe cannotcompelthe jail todo things"Can I get aloan against mysettlement?"(negotiationshaven't evenstarted)Callingjust tochatChangedcontactinfo, did notnotify usMVA clientasking aboutpunitivedamagesClient leftvoicemailthat makesno sense"Can we add[unrelatedtreatment] tomy claim?""I did somelegalresearchonline..."Stopstreatmentwithouttelling usLeaves 2+minute longvoicemailto complainFamilymember ofactual clientacting likeit's their case"Did you getthe email Isent?" (lessthan 10 minago)Waiting ondocs thatwere duelast weekAssholeFOIAofficerencounterClient activelyputs own casein jeopardydoingsomethingstupidCourtwebsitecrashesbefore filingdeadline3+ callsin onedayStill activelytreating:"When do youthink my casewill be done?"Won't leavea message,just keepscalling backNo, wecannot bringthis form inpersonBrings inbiohazardasevidenceReturningto treatmentafter longgap"What amI payingyou for?!"Opposingcounseldrama"No one hasreached out to mein over a month."(directcommunicationwithin the lastweek)"I just have aquick question"turns into 15+min phone callWe cannotcompelthe jail todo things

Paralegal Grievances - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can I get a loan against my settlement?" (negotiations haven't even started)
  2. Calling just to chat
  3. Changed contact info, did not notify us
  4. MVA client asking about punitive damages
  5. Client left voicemail that makes no sense
  6. "Can we add [unrelated treatment] to my claim?"
  7. "I did some legal research online..."
  8. Stops treatment without telling us
  9. Leaves 2+ minute long voicemail to complain
  10. Family member of actual client acting like it's their case
  11. "Did you get the email I sent?" (less than 10 min ago)
  12. Waiting on docs that were due last week
  13. Asshole FOIA officer encounter
  14. Client actively puts own case in jeopardy doing something stupid
  15. Court website crashes before filing deadline
  16. 3+ calls in one day
  17. Still actively treating: "When do you think my case will be done?"
  18. Won't leave a message, just keeps calling back
  19. No, we cannot bring this form in person
  20. Brings in biohazard as evidence
  21. Returning to treatment after long gap
  22. "What am I paying you for?!"
  23. Opposing counsel drama
  24. "No one has reached out to me in over a month." (direct communication within the last week)
  25. "I just have a quick question" turns into 15+ min phone call
  26. We cannot compel the jail to do things