"Can we add[unrelatedtreatment] tomy claim?"Courtwebsitecrashesbefore filingdeadlineReturningto treatmentafter longgap"Did you getthe email Isent?" (lessthan 10 minago)Brings inbiohazardasevidenceFamilymember ofactual clientacting likeit's their case"I just have aquick question"turns into 15+min phone call"No one hasreached out to mein over a month."(directcommunicationwithin the lastweek)MVA clientasking aboutpunitivedamagesNo, wecannot bringthis form inpersonAssholeFOIAofficerencounterWaiting ondocs thatwere duelast weekWe cannotcompelthe jail todo thingsWon't leavea message,just keepscalling backClient activelyputs own casein jeopardydoingsomethingstupidCallingjust tochatStopstreatmentwithouttelling usOpposingcounseldramaClient leftvoicemailthat makesno senseStill activelytreating:"When do youthink my casewill be done?""What amI payingyou for?!""I did somelegalresearchonline..."Leaves 2+minute longvoicemailto complainChangedcontactinfo, did notnotify us"Can I get aloan against mysettlement?"(negotiationshaven't evenstarted)3+ callsin oneday"Can we add[unrelatedtreatment] tomy claim?"Courtwebsitecrashesbefore filingdeadlineReturningto treatmentafter longgap"Did you getthe email Isent?" (lessthan 10 minago)Brings inbiohazardasevidenceFamilymember ofactual clientacting likeit's their case"I just have aquick question"turns into 15+min phone call"No one hasreached out to mein over a month."(directcommunicationwithin the lastweek)MVA clientasking aboutpunitivedamagesNo, wecannot bringthis form inpersonAssholeFOIAofficerencounterWaiting ondocs thatwere duelast weekWe cannotcompelthe jail todo thingsWon't leavea message,just keepscalling backClient activelyputs own casein jeopardydoingsomethingstupidCallingjust tochatStopstreatmentwithouttelling usOpposingcounseldramaClient leftvoicemailthat makesno senseStill activelytreating:"When do youthink my casewill be done?""What amI payingyou for?!""I did somelegalresearchonline..."Leaves 2+minute longvoicemailto complainChangedcontactinfo, did notnotify us"Can I get aloan against mysettlement?"(negotiationshaven't evenstarted)3+ callsin oneday

Paralegal Grievances - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "Can we add [unrelated treatment] to my claim?"
  2. Court website crashes before filing deadline
  3. Returning to treatment after long gap
  4. "Did you get the email I sent?" (less than 10 min ago)
  5. Brings in biohazard as evidence
  6. Family member of actual client acting like it's their case
  7. "I just have a quick question" turns into 15+ min phone call
  8. "No one has reached out to me in over a month." (direct communication within the last week)
  9. MVA client asking about punitive damages
  10. No, we cannot bring this form in person
  11. Asshole FOIA officer encounter
  12. Waiting on docs that were due last week
  13. We cannot compel the jail to do things
  14. Won't leave a message, just keeps calling back
  15. Client actively puts own case in jeopardy doing something stupid
  16. Calling just to chat
  17. Stops treatment without telling us
  18. Opposing counsel drama
  19. Client left voicemail that makes no sense
  20. Still actively treating: "When do you think my case will be done?"
  21. "What am I paying you for?!"
  22. "I did some legal research online..."
  23. Leaves 2+ minute long voicemail to complain
  24. Changed contact info, did not notify us
  25. "Can I get a loan against my settlement?" (negotiations haven't even started)
  26. 3+ calls in one day