No, wecannot bringthis form inperson"Can we add[unrelatedtreatment] tomy claim?"MVA clientasking aboutpunitivedamages"Did you getthe email Isent?" (lessthan 10 minago)"What amI payingyou for?!"Callingjust tochatBrings inbiohazardasevidenceWaiting ondocs thatwere duelast weekAssholeFOIAofficerencounterCourtwebsitecrashesbefore filingdeadline"I did somelegalresearchonline..."Won't leavea message,just keepscalling backClient leftvoicemailthat makesno sense"Can I get aloan against mysettlement?"(negotiationshaven't evenstarted)Familymember ofactual clientacting likeit's their caseStopstreatmentwithouttelling usClient activelyputs own casein jeopardydoingsomethingstupid"No one hasreached out to mein over a month."(directcommunicationwithin the lastweek)Still activelytreating:"When do youthink my casewill be done?"3+ callsin onedayChangedcontactinfo, did notnotify usWe cannotcompelthe jail todo thingsLeaves 2+minute longvoicemailto complain"I just have aquick question"turns into 15+min phone callReturningto treatmentafter longgapOpposingcounseldramaNo, wecannot bringthis form inperson"Can we add[unrelatedtreatment] tomy claim?"MVA clientasking aboutpunitivedamages"Did you getthe email Isent?" (lessthan 10 minago)"What amI payingyou for?!"Callingjust tochatBrings inbiohazardasevidenceWaiting ondocs thatwere duelast weekAssholeFOIAofficerencounterCourtwebsitecrashesbefore filingdeadline"I did somelegalresearchonline..."Won't leavea message,just keepscalling backClient leftvoicemailthat makesno sense"Can I get aloan against mysettlement?"(negotiationshaven't evenstarted)Familymember ofactual clientacting likeit's their caseStopstreatmentwithouttelling usClient activelyputs own casein jeopardydoingsomethingstupid"No one hasreached out to mein over a month."(directcommunicationwithin the lastweek)Still activelytreating:"When do youthink my casewill be done?"3+ callsin onedayChangedcontactinfo, did notnotify usWe cannotcompelthe jail todo thingsLeaves 2+minute longvoicemailto complain"I just have aquick question"turns into 15+min phone callReturningto treatmentafter longgapOpposingcounseldrama

Paralegal Grievances - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No, we cannot bring this form in person
  2. "Can we add [unrelated treatment] to my claim?"
  3. MVA client asking about punitive damages
  4. "Did you get the email I sent?" (less than 10 min ago)
  5. "What am I paying you for?!"
  6. Calling just to chat
  7. Brings in biohazard as evidence
  8. Waiting on docs that were due last week
  9. Asshole FOIA officer encounter
  10. Court website crashes before filing deadline
  11. "I did some legal research online..."
  12. Won't leave a message, just keeps calling back
  13. Client left voicemail that makes no sense
  14. "Can I get a loan against my settlement?" (negotiations haven't even started)
  15. Family member of actual client acting like it's their case
  16. Stops treatment without telling us
  17. Client actively puts own case in jeopardy doing something stupid
  18. "No one has reached out to me in over a month." (direct communication within the last week)
  19. Still actively treating: "When do you think my case will be done?"
  20. 3+ calls in one day
  21. Changed contact info, did not notify us
  22. We cannot compel the jail to do things
  23. Leaves 2+ minute long voicemail to complain
  24. "I just have a quick question" turns into 15+ min phone call
  25. Returning to treatment after long gap
  26. Opposing counsel drama