ProductquestionUpdatingAccountCompleted1 emailticketApologized forthecustomer'sinconvenienceVendorRequestTurnedaround anegativecallAccountverificationDonationRequestMarketingforwardCustomercallbackStartedyour daywithcoffeeCaller'sLast namestartingwith 'R'Used theQuestionsChannel forAssistancePasswordResetCustomercomplaintReceivedRecognizepointstodayInAvailableStatus ontimeFreezeralarmcallStoreNumberlook upEscalateforAccountdeletionResolvedVoicemailWorepajamasto worktodayThanked thecustomer forcalling FreshThymeSentRecognizepointstodayProductquestionUpdatingAccountCompleted1 emailticketApologized forthecustomer'sinconvenienceVendorRequestTurnedaround anegativecallAccountverificationDonationRequestMarketingforwardCustomercallbackStartedyour daywithcoffeeCaller'sLast namestartingwith 'R'Used theQuestionsChannel forAssistancePasswordResetCustomercomplaintReceivedRecognizepointstodayInAvailableStatus ontimeFreezeralarmcallStoreNumberlook upEscalateforAccountdeletionResolvedVoicemailWorepajamasto worktodayThanked thecustomer forcalling FreshThymeSentRecognizepointstoday

Fresh Thyme Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Product question
  2. Updating Account
  3. Completed 1 email ticket
  4. Apologized for the customer's inconvenience
  5. Vendor Request
  6. Turned around a negative call
  7. Account verification
  8. Donation Request
  9. Marketing forward
  10. Customer callback
  11. Started your day with coffee
  12. Caller's Last name starting with 'R'
  13. Used the Questions Channel for Assistance
  14. Password Reset
  15. Customer complaint
  16. Received Recognize points today
  17. In Available Status on time
  18. Freezer alarm call
  19. Store Number look up
  20. Escalate for Account deletion
  21. Resolved Voicemail
  22. Wore pajamas to work today
  23. Thanked the customer for calling Fresh Thyme
  24. Sent Recognize points today