EscalationEmailHOMEHeadset“Iunderstand”VTO“Let mecheck thatfor you”“Is thereanythingelse I canassist youwith?” BREAKMetricsAngryTransferKnowledgebaseSPRINKLRLUNCH“Havea greatday!”TrainingConfusedTicketChatsupport“I’ll behappy toassist”CoffeeSatisfiedVacationEscalationEmailHOMEHeadset“Iunderstand”VTO“Let mecheck thatfor you”“Is thereanythingelse I canassist youwith?” BREAKMetricsAngryTransferKnowledgebaseSPRINKLRLUNCH“Havea greatday!”TrainingConfusedTicketChatsupport“I’ll behappy toassist”CoffeeSatisfiedVacation

Customer Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Escalation
  2. Email
  3. HOME
  4. Headset
  5. “I understand”
  6. VTO
  7. “Let me check that for you”
  8. “Is there anything else I can assist you with?”
  9. BREAK
  10. Metrics
  11. Angry
  12. Transfer
  13. Knowledge base
  14. SPRINKLR
  15. LUNCH
  16. “Have a great day!”
  17. Training
  18. Confused
  19. Ticket
  20. Chat support
  21. “I’ll be happy to assist”
  22. Coffee
  23. Satisfied
  24. Vacation