CoffeeBREAKTrainingHeadset“Iunderstand”SatisfiedChatsupportSPRINKLRTransferConfusedLUNCHEscalation“Is thereanythingelse I canassist youwith?” VTOTicketVacation“I’ll behappy toassist”“Let mecheck thatfor you”HOMEKnowledgebaseAngryEmailMetrics“Havea greatday!”CoffeeBREAKTrainingHeadset“Iunderstand”SatisfiedChatsupportSPRINKLRTransferConfusedLUNCHEscalation“Is thereanythingelse I canassist youwith?” VTOTicketVacation“I’ll behappy toassist”“Let mecheck thatfor you”HOMEKnowledgebaseAngryEmailMetrics“Havea greatday!”

Customer Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Coffee
  2. BREAK
  3. Training
  4. Headset
  5. “I understand”
  6. Satisfied
  7. Chat support
  8. SPRINKLR
  9. Transfer
  10. Confused
  11. LUNCH
  12. Escalation
  13. “Is there anything else I can assist you with?”
  14. VTO
  15. Ticket
  16. Vacation
  17. “I’ll be happy to assist”
  18. “Let me check that for you”
  19. HOME
  20. Knowledge base
  21. Angry
  22. Email
  23. Metrics
  24. “Have a great day!”