KnowledgebaseAngryVTOLUNCHVacationTraining“Iunderstand”“I’ll behappy toassist”EmailTransferBREAK“Havea greatday!”Escalation“Is thereanythingelse I canassist youwith?” ChatsupportSPRINKLR“Let mecheck thatfor you”MetricsSatisfiedCoffeeTicketHOMEConfusedHeadsetKnowledgebaseAngryVTOLUNCHVacationTraining“Iunderstand”“I’ll behappy toassist”EmailTransferBREAK“Havea greatday!”Escalation“Is thereanythingelse I canassist youwith?” ChatsupportSPRINKLR“Let mecheck thatfor you”MetricsSatisfiedCoffeeTicketHOMEConfusedHeadset

Customer Solutions - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knowledge base
  2. Angry
  3. VTO
  4. LUNCH
  5. Vacation
  6. Training
  7. “I understand”
  8. “I’ll be happy to assist”
  9. Email
  10. Transfer
  11. BREAK
  12. “Have a great day!”
  13. Escalation
  14. “Is there anything else I can assist you with?”
  15. Chat support
  16. SPRINKLR
  17. “Let me check that for you”
  18. Metrics
  19. Satisfied
  20. Coffee
  21. Ticket
  22. HOME
  23. Confused
  24. Headset