Team Goal 31+ Below 19% One Day Production of 7+ Team Goal DOR to 1st Contact Below 2.1 All Voicemails Returned Same Day 4 Days of 5 + Production 2 New Total Losses Completed Assisted Team Member (Payments) Individual Weekly Goal Production (HB) Quality Topic (HB) Voice of the Customer 5 First Contacts Completed 2 RIs Completed Same Day 3 TL Settlements Completed CSAT Survey Score of 5 Team Goal Weekly Production 5.0 All Payments Issued by End of Day 3 Review Liability with Insured Reviewed 3 TL Paperwork Activities No Rejected Payments for the Week Assisted Team Member (AGED) 3 Days with - Outflow Assisted Team Member (VMs) 3 Subro Checklists Moved Forward Customer Compliment Team Goal 31+ Below 19% One Day Production of 7+ Team Goal DOR to 1st Contact Below 2.1 All Voicemails Returned Same Day 4 Days of 5 + Production 2 New Total Losses Completed Assisted Team Member (Payments) Individual Weekly Goal Production (HB) Quality Topic (HB) Voice of the Customer 5 First Contacts Completed 2 RIs Completed Same Day 3 TL Settlements Completed CSAT Survey Score of 5 Team Goal Weekly Production 5.0 All Payments Issued by End of Day 3 Review Liability with Insured Reviewed 3 TL Paperwork Activities No Rejected Payments for the Week Assisted Team Member (AGED) 3 Days with - Outflow Assisted Team Member (VMs) 3 Subro Checklists Moved Forward Customer Compliment
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team Goal
31+
Below 19%
One Day Production
of 7+
Team Goal
DOR to 1st Contact
Below 2.1
All
Voicemails
Returned
Same Day
4 Days of
5 + Production
2 New Total
Losses
Completed
Assisted Team
Member
(Payments)
Individual
Weekly Goal Production
(HB)
Quality
Topic
(HB)
Voice
of the
Customer
5 First Contacts
Completed
2 RIs Completed
Same Day
3
TL Settlements Completed
CSAT Survey
Score of 5
Team Goal
Weekly
Production
5.0
All Payments Issued by
End of Day
3 Review
Liability with
Insured
Reviewed 3
TL Paperwork
Activities
No Rejected
Payments
for the
Week
Assisted Team
Member
(AGED)
3
Days with
- Outflow
Assisted Team
Member
(VMs)
3 Subro Checklists
Moved
Forward
Customer
Compliment