AssistedTeamMember(AGED)3Days with- OutflowAllPaymentsIssued byEnd of DayAssistedTeamMember(VMs)3 SubroChecklistsMovedForwardAllVoicemailsReturnedSame DayTeam GoalWeeklyProduction5.0No RejectedPaymentsfor theWeekAssistedTeamMember(Payments)(HB)QualityTopicTeam Goal31+Below19%Team GoalDOR to 1stContactBelow 2.13 ReviewLiabilitywithInsured4 Days of5 +ProductionIndividualWeeklyGoalProductionCustomerComplimentReviewed 3TLPaperworkActivities2 RIsCompletedSame DayOne DayProductionof 7+3TLSettlementsCompleted5 FirstContactsCompletedCSATSurveyScore of 5(HB)Voiceof theCustomer2 NewTotalLossesCompletedAssistedTeamMember(AGED)3Days with- OutflowAllPaymentsIssued byEnd of DayAssistedTeamMember(VMs)3 SubroChecklistsMovedForwardAllVoicemailsReturnedSame DayTeam GoalWeeklyProduction5.0No RejectedPaymentsfor theWeekAssistedTeamMember(Payments)(HB)QualityTopicTeam Goal31+Below19%Team GoalDOR to 1stContactBelow 2.13 ReviewLiabilitywithInsured4 Days of5 +ProductionIndividualWeeklyGoalProductionCustomerComplimentReviewed 3TLPaperworkActivities2 RIsCompletedSame DayOne DayProductionof 7+3TLSettlementsCompleted5 FirstContactsCompletedCSATSurveyScore of 5(HB)Voiceof theCustomer2 NewTotalLossesCompleted

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assisted Team Member (AGED)
  2. 3 Days with - Outflow
  3. All Payments Issued by End of Day
  4. Assisted Team Member (VMs)
  5. 3 Subro Checklists Moved Forward
  6. All Voicemails Returned Same Day
  7. Team Goal Weekly Production 5.0
  8. No Rejected Payments for the Week
  9. Assisted Team Member (Payments)
  10. (HB) Quality Topic
  11. Team Goal 31+ Below 19%
  12. Team Goal DOR to 1st Contact Below 2.1
  13. 3 Review Liability with Insured
  14. 4 Days of 5 + Production
  15. Individual Weekly Goal Production
  16. Customer Compliment
  17. Reviewed 3 TL Paperwork Activities
  18. 2 RIs Completed Same Day
  19. One Day Production of 7+
  20. 3 TL Settlements Completed
  21. 5 First Contacts Completed
  22. CSAT Survey Score of 5
  23. (HB) Voice of the Customer
  24. 2 New Total Losses Completed