Team Goal Weekly Production 5.0 Team Goal DOR to 1st Contact Below 2.1 Assisted Team Member (VMs) 4 Days of 5 + Production All Payments Issued by End of Day 3 TL Settlements Completed (HB) Voice of the Customer CSAT Survey Score of 5 2 New Total Losses Completed Assisted Team Member (Payments) 3 Days with - Outflow Team Goal 31+ Below 19% One Day Production of 7+ 3 Review Liability with Insured Customer Compliment No Rejected Payments for the Week 5 First Contacts Completed Reviewed 3 TL Paperwork Activities Assisted Team Member (AGED) All Voicemails Returned Same Day 2 RIs Completed Same Day 3 Subro Checklists Moved Forward (HB) Quality Topic Individual Weekly Goal Production Team Goal Weekly Production 5.0 Team Goal DOR to 1st Contact Below 2.1 Assisted Team Member (VMs) 4 Days of 5 + Production All Payments Issued by End of Day 3 TL Settlements Completed (HB) Voice of the Customer CSAT Survey Score of 5 2 New Total Losses Completed Assisted Team Member (Payments) 3 Days with - Outflow Team Goal 31+ Below 19% One Day Production of 7+ 3 Review Liability with Insured Customer Compliment No Rejected Payments for the Week 5 First Contacts Completed Reviewed 3 TL Paperwork Activities Assisted Team Member (AGED) All Voicemails Returned Same Day 2 RIs Completed Same Day 3 Subro Checklists Moved Forward (HB) Quality Topic Individual Weekly Goal Production
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Team Goal
Weekly
Production
5.0
Team Goal
DOR to 1st Contact
Below 2.1
Assisted Team
Member
(VMs)
4 Days of
5 + Production
All Payments Issued by
End of Day
3
TL Settlements Completed
(HB)
Voice
of the
Customer
CSAT Survey
Score of 5
2 New Total
Losses
Completed
Assisted Team
Member
(Payments)
3
Days with
- Outflow
Team Goal
31+
Below 19%
One Day Production
of 7+
3 Review
Liability with
Insured
Customer
Compliment
No Rejected
Payments
for the
Week
5 First Contacts
Completed
Reviewed 3
TL Paperwork
Activities
Assisted Team
Member
(AGED)
All
Voicemails
Returned
Same Day
2 RIs Completed
Same Day
3 Subro Checklists
Moved
Forward
(HB)
Quality
Topic
Individual
Weekly Goal Production