(HB)QualityTopic3 SubroChecklistsMovedForward3Days with- OutflowAssistedTeamMember(Payments)Reviewed 3TLPaperworkActivities3TLSettlementsCompletedTeam GoalWeeklyProduction5.0AllVoicemailsReturnedSame DayCSATSurveyScore of 5No RejectedPaymentsfor theWeek2 RIsCompletedSame DayAssistedTeamMember(AGED)Team GoalDOR to 1stContactBelow 2.1CustomerComplimentOne DayProductionof 7+2 NewTotalLossesCompleted5 FirstContactsCompletedTeam Goal31+Below19%(HB)Voiceof theCustomerAllPaymentsIssued byEnd of Day3 ReviewLiabilitywithInsured4 Days of5 +ProductionAssistedTeamMember(VMs)IndividualWeeklyGoalProduction(HB)QualityTopic3 SubroChecklistsMovedForward3Days with- OutflowAssistedTeamMember(Payments)Reviewed 3TLPaperworkActivities3TLSettlementsCompletedTeam GoalWeeklyProduction5.0AllVoicemailsReturnedSame DayCSATSurveyScore of 5No RejectedPaymentsfor theWeek2 RIsCompletedSame DayAssistedTeamMember(AGED)Team GoalDOR to 1stContactBelow 2.1CustomerComplimentOne DayProductionof 7+2 NewTotalLossesCompleted5 FirstContactsCompletedTeam Goal31+Below19%(HB)Voiceof theCustomerAllPaymentsIssued byEnd of Day3 ReviewLiabilitywithInsured4 Days of5 +ProductionAssistedTeamMember(VMs)IndividualWeeklyGoalProduction

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. (HB) Quality Topic
  2. 3 Subro Checklists Moved Forward
  3. 3 Days with - Outflow
  4. Assisted Team Member (Payments)
  5. Reviewed 3 TL Paperwork Activities
  6. 3 TL Settlements Completed
  7. Team Goal Weekly Production 5.0
  8. All Voicemails Returned Same Day
  9. CSAT Survey Score of 5
  10. No Rejected Payments for the Week
  11. 2 RIs Completed Same Day
  12. Assisted Team Member (AGED)
  13. Team Goal DOR to 1st Contact Below 2.1
  14. Customer Compliment
  15. One Day Production of 7+
  16. 2 New Total Losses Completed
  17. 5 First Contacts Completed
  18. Team Goal 31+ Below 19%
  19. (HB) Voice of the Customer
  20. All Payments Issued by End of Day
  21. 3 Review Liability with Insured
  22. 4 Days of 5 + Production
  23. Assisted Team Member (VMs)
  24. Individual Weekly Goal Production