(HB) Quality Topic 3 Subro Checklists Moved Forward 3 Days with - Outflow Assisted Team Member (Payments) Reviewed 3 TL Paperwork Activities 3 TL Settlements Completed Team Goal Weekly Production 5.0 All Voicemails Returned Same Day CSAT Survey Score of 5 No Rejected Payments for the Week 2 RIs Completed Same Day Assisted Team Member (AGED) Team Goal DOR to 1st Contact Below 2.1 Customer Compliment One Day Production of 7+ 2 New Total Losses Completed 5 First Contacts Completed Team Goal 31+ Below 19% (HB) Voice of the Customer All Payments Issued by End of Day 3 Review Liability with Insured 4 Days of 5 + Production Assisted Team Member (VMs) Individual Weekly Goal Production (HB) Quality Topic 3 Subro Checklists Moved Forward 3 Days with - Outflow Assisted Team Member (Payments) Reviewed 3 TL Paperwork Activities 3 TL Settlements Completed Team Goal Weekly Production 5.0 All Voicemails Returned Same Day CSAT Survey Score of 5 No Rejected Payments for the Week 2 RIs Completed Same Day Assisted Team Member (AGED) Team Goal DOR to 1st Contact Below 2.1 Customer Compliment One Day Production of 7+ 2 New Total Losses Completed 5 First Contacts Completed Team Goal 31+ Below 19% (HB) Voice of the Customer All Payments Issued by End of Day 3 Review Liability with Insured 4 Days of 5 + Production Assisted Team Member (VMs) Individual Weekly Goal Production
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
(HB)
Quality
Topic
3 Subro Checklists
Moved
Forward
3
Days with
- Outflow
Assisted Team
Member
(Payments)
Reviewed 3
TL Paperwork
Activities
3
TL Settlements Completed
Team Goal
Weekly
Production
5.0
All
Voicemails
Returned
Same Day
CSAT Survey
Score of 5
No Rejected
Payments
for the
Week
2 RIs Completed
Same Day
Assisted Team
Member
(AGED)
Team Goal
DOR to 1st Contact
Below 2.1
Customer
Compliment
One Day Production
of 7+
2 New Total
Losses
Completed
5 First Contacts
Completed
Team Goal
31+
Below 19%
(HB)
Voice
of the
Customer
All Payments Issued by
End of Day
3 Review
Liability with
Insured
4 Days of
5 + Production
Assisted Team
Member
(VMs)
Individual
Weekly Goal Production