Team Goal31+Below19%One DayProductionof 7+Team GoalDOR to 1stContactBelow 2.1AllVoicemailsReturnedSame Day4 Days of5 +Production2 NewTotalLossesCompletedAssistedTeamMember(Payments)IndividualWeeklyGoalProduction(HB)QualityTopic(HB)Voiceof theCustomer5 FirstContactsCompleted2 RIsCompletedSame Day3TLSettlementsCompletedCSATSurveyScore of 5Team GoalWeeklyProduction5.0AllPaymentsIssued byEnd of Day3 ReviewLiabilitywithInsuredReviewed 3TLPaperworkActivitiesNo RejectedPaymentsfor theWeekAssistedTeamMember(AGED)3Days with- OutflowAssistedTeamMember(VMs)3 SubroChecklistsMovedForwardCustomerComplimentTeam Goal31+Below19%One DayProductionof 7+Team GoalDOR to 1stContactBelow 2.1AllVoicemailsReturnedSame Day4 Days of5 +Production2 NewTotalLossesCompletedAssistedTeamMember(Payments)IndividualWeeklyGoalProduction(HB)QualityTopic(HB)Voiceof theCustomer5 FirstContactsCompleted2 RIsCompletedSame Day3TLSettlementsCompletedCSATSurveyScore of 5Team GoalWeeklyProduction5.0AllPaymentsIssued byEnd of Day3 ReviewLiabilitywithInsuredReviewed 3TLPaperworkActivitiesNo RejectedPaymentsfor theWeekAssistedTeamMember(AGED)3Days with- OutflowAssistedTeamMember(VMs)3 SubroChecklistsMovedForwardCustomerCompliment

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team Goal 31+ Below 19%
  2. One Day Production of 7+
  3. Team Goal DOR to 1st Contact Below 2.1
  4. All Voicemails Returned Same Day
  5. 4 Days of 5 + Production
  6. 2 New Total Losses Completed
  7. Assisted Team Member (Payments)
  8. Individual Weekly Goal Production
  9. (HB) Quality Topic
  10. (HB) Voice of the Customer
  11. 5 First Contacts Completed
  12. 2 RIs Completed Same Day
  13. 3 TL Settlements Completed
  14. CSAT Survey Score of 5
  15. Team Goal Weekly Production 5.0
  16. All Payments Issued by End of Day
  17. 3 Review Liability with Insured
  18. Reviewed 3 TL Paperwork Activities
  19. No Rejected Payments for the Week
  20. Assisted Team Member (AGED)
  21. 3 Days with - Outflow
  22. Assisted Team Member (VMs)
  23. 3 Subro Checklists Moved Forward
  24. Customer Compliment