3 TL Settlements Completed Reviewed 3 TL Paperwork Activities Customer Compliment 4 Days of 5 + Production Assisted Team Member (VMs) 2 New Total Losses Completed Team Goal 31+ Below 19% (HB) Quality Topic (HB) Voice of the Customer Team Goal Weekly Production 5.0 One Day Production of 7+ 3 Subro Checklists Moved Forward All Payments Issued by End of Day Assisted Team Member (Payments) 3 Review Liability with Insured 3 Days with - Outflow Assisted Team Member (AGED) 2 RIs Completed Same Day Individual Weekly Goal Production No Rejected Payments for the Week Team Goal DOR to 1st Contact Below 2.1 5 First Contacts Completed CSAT Survey Score of 5 All Voicemails Returned Same Day 3 TL Settlements Completed Reviewed 3 TL Paperwork Activities Customer Compliment 4 Days of 5 + Production Assisted Team Member (VMs) 2 New Total Losses Completed Team Goal 31+ Below 19% (HB) Quality Topic (HB) Voice of the Customer Team Goal Weekly Production 5.0 One Day Production of 7+ 3 Subro Checklists Moved Forward All Payments Issued by End of Day Assisted Team Member (Payments) 3 Review Liability with Insured 3 Days with - Outflow Assisted Team Member (AGED) 2 RIs Completed Same Day Individual Weekly Goal Production No Rejected Payments for the Week Team Goal DOR to 1st Contact Below 2.1 5 First Contacts Completed CSAT Survey Score of 5 All Voicemails Returned Same Day
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
3
TL Settlements Completed
Reviewed 3
TL Paperwork
Activities
Customer
Compliment
4 Days of
5 + Production
Assisted Team
Member
(VMs)
2 New Total
Losses
Completed
Team Goal
31+
Below 19%
(HB)
Quality
Topic
(HB)
Voice
of the
Customer
Team Goal
Weekly
Production
5.0
One Day Production
of 7+
3 Subro Checklists
Moved
Forward
All Payments Issued by
End of Day
Assisted Team
Member
(Payments)
3 Review
Liability with
Insured
3
Days with
- Outflow
Assisted Team
Member
(AGED)
2 RIs Completed
Same Day
Individual
Weekly Goal Production
No Rejected
Payments
for the
Week
Team Goal
DOR to 1st Contact
Below 2.1
5 First Contacts
Completed
CSAT Survey
Score of 5
All
Voicemails
Returned
Same Day