Assisted Team Member (AGED) 3 Days with - Outflow All Payments Issued by End of Day Assisted Team Member (VMs) 3 Subro Checklists Moved Forward All Voicemails Returned Same Day Team Goal Weekly Production 5.0 No Rejected Payments for the Week Assisted Team Member (Payments) (HB) Quality Topic Team Goal 31+ Below 19% Team Goal DOR to 1st Contact Below 2.1 3 Review Liability with Insured 4 Days of 5 + Production Individual Weekly Goal Production Customer Compliment Reviewed 3 TL Paperwork Activities 2 RIs Completed Same Day One Day Production of 7+ 3 TL Settlements Completed 5 First Contacts Completed CSAT Survey Score of 5 (HB) Voice of the Customer 2 New Total Losses Completed Assisted Team Member (AGED) 3 Days with - Outflow All Payments Issued by End of Day Assisted Team Member (VMs) 3 Subro Checklists Moved Forward All Voicemails Returned Same Day Team Goal Weekly Production 5.0 No Rejected Payments for the Week Assisted Team Member (Payments) (HB) Quality Topic Team Goal 31+ Below 19% Team Goal DOR to 1st Contact Below 2.1 3 Review Liability with Insured 4 Days of 5 + Production Individual Weekly Goal Production Customer Compliment Reviewed 3 TL Paperwork Activities 2 RIs Completed Same Day One Day Production of 7+ 3 TL Settlements Completed 5 First Contacts Completed CSAT Survey Score of 5 (HB) Voice of the Customer 2 New Total Losses Completed
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assisted Team
Member
(AGED)
3
Days with
- Outflow
All Payments Issued by
End of Day
Assisted Team
Member
(VMs)
3 Subro Checklists
Moved
Forward
All
Voicemails
Returned
Same Day
Team Goal
Weekly
Production
5.0
No Rejected
Payments
for the
Week
Assisted Team
Member
(Payments)
(HB)
Quality
Topic
Team Goal
31+
Below 19%
Team Goal
DOR to 1st Contact
Below 2.1
3 Review
Liability with
Insured
4 Days of
5 + Production
Individual
Weekly Goal Production
Customer
Compliment
Reviewed 3
TL Paperwork
Activities
2 RIs Completed
Same Day
One Day Production
of 7+
3
TL Settlements Completed
5 First Contacts
Completed
CSAT Survey
Score of 5
(HB)
Voice
of the
Customer
2 New Total
Losses
Completed