Team GoalWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.1AssistedTeamMember(VMs)4 Days of5 +ProductionAllPaymentsIssued byEnd of Day3TLSettlementsCompleted(HB)Voiceof theCustomerCSATSurveyScore of 52 NewTotalLossesCompletedAssistedTeamMember(Payments)3Days with- OutflowTeam Goal31+Below19%One DayProductionof 7+3 ReviewLiabilitywithInsuredCustomerComplimentNo RejectedPaymentsfor theWeek5 FirstContactsCompletedReviewed 3TLPaperworkActivitiesAssistedTeamMember(AGED)AllVoicemailsReturnedSame Day2 RIsCompletedSame Day3 SubroChecklistsMovedForward(HB)QualityTopicIndividualWeeklyGoalProductionTeam GoalWeeklyProduction5.0Team GoalDOR to 1stContactBelow 2.1AssistedTeamMember(VMs)4 Days of5 +ProductionAllPaymentsIssued byEnd of Day3TLSettlementsCompleted(HB)Voiceof theCustomerCSATSurveyScore of 52 NewTotalLossesCompletedAssistedTeamMember(Payments)3Days with- OutflowTeam Goal31+Below19%One DayProductionof 7+3 ReviewLiabilitywithInsuredCustomerComplimentNo RejectedPaymentsfor theWeek5 FirstContactsCompletedReviewed 3TLPaperworkActivitiesAssistedTeamMember(AGED)AllVoicemailsReturnedSame Day2 RIsCompletedSame Day3 SubroChecklistsMovedForward(HB)QualityTopicIndividualWeeklyGoalProduction

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Team Goal Weekly Production 5.0
  2. Team Goal DOR to 1st Contact Below 2.1
  3. Assisted Team Member (VMs)
  4. 4 Days of 5 + Production
  5. All Payments Issued by End of Day
  6. 3 TL Settlements Completed
  7. (HB) Voice of the Customer
  8. CSAT Survey Score of 5
  9. 2 New Total Losses Completed
  10. Assisted Team Member (Payments)
  11. 3 Days with - Outflow
  12. Team Goal 31+ Below 19%
  13. One Day Production of 7+
  14. 3 Review Liability with Insured
  15. Customer Compliment
  16. No Rejected Payments for the Week
  17. 5 First Contacts Completed
  18. Reviewed 3 TL Paperwork Activities
  19. Assisted Team Member (AGED)
  20. All Voicemails Returned Same Day
  21. 2 RIs Completed Same Day
  22. 3 Subro Checklists Moved Forward
  23. (HB) Quality Topic
  24. Individual Weekly Goal Production