No RejectedPaymentsfor theWeekAssistedTeamMember(Payments)3 ReviewLiabilitywithInsuredAllPaymentsIssued byEnd of DayTeam GoalWeeklyProduction5.03TLSettlementsCompleted2 NewTotalLossesCompletedTeam Goal31+Below19%3Days with- OutflowIndividualWeeklyGoalProduction2 RIsCompletedSame DayAllVoicemailsReturnedSame DayCustomerCompliment3 SubroChecklistsMovedForward5 FirstContactsCompleted(HB)QualityTopicAssistedTeamMember(VMs)AssistedTeamMember(AGED)Team GoalDOR to 1stContactBelow 2.14 Days of5 +ProductionReviewed 3TLPaperworkActivitiesCSATSurveyScore of 5(HB)Voiceof theCustomerOne DayProductionof 7+No RejectedPaymentsfor theWeekAssistedTeamMember(Payments)3 ReviewLiabilitywithInsuredAllPaymentsIssued byEnd of DayTeam GoalWeeklyProduction5.03TLSettlementsCompleted2 NewTotalLossesCompletedTeam Goal31+Below19%3Days with- OutflowIndividualWeeklyGoalProduction2 RIsCompletedSame DayAllVoicemailsReturnedSame DayCustomerCompliment3 SubroChecklistsMovedForward5 FirstContactsCompleted(HB)QualityTopicAssistedTeamMember(VMs)AssistedTeamMember(AGED)Team GoalDOR to 1stContactBelow 2.14 Days of5 +ProductionReviewed 3TLPaperworkActivitiesCSATSurveyScore of 5(HB)Voiceof theCustomerOne DayProductionof 7+

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Rejected Payments for the Week
  2. Assisted Team Member (Payments)
  3. 3 Review Liability with Insured
  4. All Payments Issued by End of Day
  5. Team Goal Weekly Production 5.0
  6. 3 TL Settlements Completed
  7. 2 New Total Losses Completed
  8. Team Goal 31+ Below 19%
  9. 3 Days with - Outflow
  10. Individual Weekly Goal Production
  11. 2 RIs Completed Same Day
  12. All Voicemails Returned Same Day
  13. Customer Compliment
  14. 3 Subro Checklists Moved Forward
  15. 5 First Contacts Completed
  16. (HB) Quality Topic
  17. Assisted Team Member (VMs)
  18. Assisted Team Member (AGED)
  19. Team Goal DOR to 1st Contact Below 2.1
  20. 4 Days of 5 + Production
  21. Reviewed 3 TL Paperwork Activities
  22. CSAT Survey Score of 5
  23. (HB) Voice of the Customer
  24. One Day Production of 7+