Team GoalWeeklyProduction5.0CustomerCompliment5 FirstContactsCompleted3TLSettlementsCompleted(HB)QualityTopic2 RIsCompletedSame DayReviewed 3TLPaperworkActivities4 Days of5 +ProductionTeam Goal31+Below19%3Days with- OutflowTeam GoalDOR to 1stContactBelow 2.13 SubroChecklistsMovedForward3 ReviewLiabilitywithInsuredAssistedTeamMember(Payments)One DayProductionof 7+(HB)Voiceof theCustomerAssistedTeamMember(VMs)No RejectedPaymentsfor theWeekCSATSurveyScore of 5IndividualWeeklyGoalProductionAssistedTeamMember(AGED)2 NewTotalLossesCompletedAllPaymentsIssued byEnd of DayAllVoicemailsReturnedSame DayTeam GoalWeeklyProduction5.0CustomerCompliment5 FirstContactsCompleted3TLSettlementsCompleted(HB)QualityTopic2 RIsCompletedSame DayReviewed 3TLPaperworkActivities4 Days of5 +ProductionTeam Goal31+Below19%3Days with- OutflowTeam GoalDOR to 1stContactBelow 2.13 SubroChecklistsMovedForward3 ReviewLiabilitywithInsuredAssistedTeamMember(Payments)One DayProductionof 7+(HB)Voiceof theCustomerAssistedTeamMember(VMs)No RejectedPaymentsfor theWeekCSATSurveyScore of 5IndividualWeeklyGoalProductionAssistedTeamMember(AGED)2 NewTotalLossesCompletedAllPaymentsIssued byEnd of DayAllVoicemailsReturnedSame Day

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team Goal Weekly Production 5.0
  2. Customer Compliment
  3. 5 First Contacts Completed
  4. 3 TL Settlements Completed
  5. (HB) Quality Topic
  6. 2 RIs Completed Same Day
  7. Reviewed 3 TL Paperwork Activities
  8. 4 Days of 5 + Production
  9. Team Goal 31+ Below 19%
  10. 3 Days with - Outflow
  11. Team Goal DOR to 1st Contact Below 2.1
  12. 3 Subro Checklists Moved Forward
  13. 3 Review Liability with Insured
  14. Assisted Team Member (Payments)
  15. One Day Production of 7+
  16. (HB) Voice of the Customer
  17. Assisted Team Member (VMs)
  18. No Rejected Payments for the Week
  19. CSAT Survey Score of 5
  20. Individual Weekly Goal Production
  21. Assisted Team Member (AGED)
  22. 2 New Total Losses Completed
  23. All Payments Issued by End of Day
  24. All Voicemails Returned Same Day