Assisted Team Member (AGED) Assisted Team Member (VMs) Customer Compliment Team Goal DOR to 1st Contact Below 2.1 All Voicemails Returned Same Day 2 New Total Losses Completed 3 Days with - Outflow 3 Subro Checklists Moved Forward Reviewed 3 TL Paperwork Activities 3 TL Settlements Completed CSAT Survey Score of 5 (HB) Voice of the Customer No Rejected Payments for the Week Individual Weekly Goal Production (HB) Quality Topic 5 First Contacts Completed 4 Days of 5 + Production All Payments Issued by End of Day Team Goal 31+ Below 19% 2 RIs Completed Same Day Assisted Team Member (Payments) One Day Production of 7+ 3 Review Liability with Insured Team Goal Weekly Production 5.0 Assisted Team Member (AGED) Assisted Team Member (VMs) Customer Compliment Team Goal DOR to 1st Contact Below 2.1 All Voicemails Returned Same Day 2 New Total Losses Completed 3 Days with - Outflow 3 Subro Checklists Moved Forward Reviewed 3 TL Paperwork Activities 3 TL Settlements Completed CSAT Survey Score of 5 (HB) Voice of the Customer No Rejected Payments for the Week Individual Weekly Goal Production (HB) Quality Topic 5 First Contacts Completed 4 Days of 5 + Production All Payments Issued by End of Day Team Goal 31+ Below 19% 2 RIs Completed Same Day Assisted Team Member (Payments) One Day Production of 7+ 3 Review Liability with Insured Team Goal Weekly Production 5.0
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Assisted Team
Member
(AGED)
Assisted Team
Member
(VMs)
Customer
Compliment
Team Goal
DOR to 1st Contact
Below 2.1
All
Voicemails
Returned
Same Day
2 New Total
Losses
Completed
3
Days with
- Outflow
3 Subro Checklists
Moved
Forward
Reviewed 3
TL Paperwork
Activities
3
TL Settlements Completed
CSAT Survey
Score of 5
(HB)
Voice
of the
Customer
No Rejected
Payments
for the
Week
Individual
Weekly Goal Production
(HB)
Quality
Topic
5 First Contacts
Completed
4 Days of
5 + Production
All Payments Issued by
End of Day
Team Goal
31+
Below 19%
2 RIs Completed
Same Day
Assisted Team
Member
(Payments)
One Day Production
of 7+
3 Review
Liability with
Insured
Team Goal
Weekly
Production
5.0