No RejectedPaymentsfor theWeekAssistedTeamMember(VMs)3Days with- Outflow(HB)Voiceof theCustomerAssistedTeamMember(AGED)2 NewTotalLossesCompleted3 SubroChecklistsMovedForwardReviewed 3TLPaperworkActivities3 ReviewLiabilitywithInsuredCSATSurveyScore of 5AssistedTeamMember(Payments)One DayProductionof 7+Team Goal31+Below19%AllVoicemailsReturnedSame Day4 Days of5 +Production(HB)QualityTopic2 RIsCompletedSame Day5 FirstContactsCompletedIndividualWeeklyGoalProduction3TLSettlementsCompletedAllPaymentsIssued byEnd of DayCustomerComplimentTeam GoalDOR to 1stContactBelow 2.1Team GoalWeeklyProduction5.0No RejectedPaymentsfor theWeekAssistedTeamMember(VMs)3Days with- Outflow(HB)Voiceof theCustomerAssistedTeamMember(AGED)2 NewTotalLossesCompleted3 SubroChecklistsMovedForwardReviewed 3TLPaperworkActivities3 ReviewLiabilitywithInsuredCSATSurveyScore of 5AssistedTeamMember(Payments)One DayProductionof 7+Team Goal31+Below19%AllVoicemailsReturnedSame Day4 Days of5 +Production(HB)QualityTopic2 RIsCompletedSame Day5 FirstContactsCompletedIndividualWeeklyGoalProduction3TLSettlementsCompletedAllPaymentsIssued byEnd of DayCustomerComplimentTeam GoalDOR to 1stContactBelow 2.1Team GoalWeeklyProduction5.0

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. No Rejected Payments for the Week
  2. Assisted Team Member (VMs)
  3. 3 Days with - Outflow
  4. (HB) Voice of the Customer
  5. Assisted Team Member (AGED)
  6. 2 New Total Losses Completed
  7. 3 Subro Checklists Moved Forward
  8. Reviewed 3 TL Paperwork Activities
  9. 3 Review Liability with Insured
  10. CSAT Survey Score of 5
  11. Assisted Team Member (Payments)
  12. One Day Production of 7+
  13. Team Goal 31+ Below 19%
  14. All Voicemails Returned Same Day
  15. 4 Days of 5 + Production
  16. (HB) Quality Topic
  17. 2 RIs Completed Same Day
  18. 5 First Contacts Completed
  19. Individual Weekly Goal Production
  20. 3 TL Settlements Completed
  21. All Payments Issued by End of Day
  22. Customer Compliment
  23. Team Goal DOR to 1st Contact Below 2.1
  24. Team Goal Weekly Production 5.0