IndividualWeeklyGoalProductionTeam GoalWeeklyProduction5.02 NewTotalLossesCompletedAllVoicemailsReturnedSame DayTeam Goal31+Below19%(HB)Voiceof theCustomer2 RIsCompletedSame DayAllPaymentsIssued byEnd of Day(HB)QualityTopicCSATSurveyScore of 53 SubroChecklistsMovedForward3Days with- OutflowOne DayProductionof 7+3 ReviewLiabilitywithInsuredAssistedTeamMember(VMs)3TLSettlementsCompletedAssistedTeamMember(Payments)5 FirstContactsCompletedCustomerComplimentReviewed 3TLPaperworkActivitiesNo RejectedPaymentsfor theWeekAssistedTeamMember(AGED)4 Days of5 +ProductionTeam GoalDOR to 1stContactBelow 2.1IndividualWeeklyGoalProductionTeam GoalWeeklyProduction5.02 NewTotalLossesCompletedAllVoicemailsReturnedSame DayTeam Goal31+Below19%(HB)Voiceof theCustomer2 RIsCompletedSame DayAllPaymentsIssued byEnd of Day(HB)QualityTopicCSATSurveyScore of 53 SubroChecklistsMovedForward3Days with- OutflowOne DayProductionof 7+3 ReviewLiabilitywithInsuredAssistedTeamMember(VMs)3TLSettlementsCompletedAssistedTeamMember(Payments)5 FirstContactsCompletedCustomerComplimentReviewed 3TLPaperworkActivitiesNo RejectedPaymentsfor theWeekAssistedTeamMember(AGED)4 Days of5 +ProductionTeam GoalDOR to 1stContactBelow 2.1

One Team - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Individual Weekly Goal Production
  2. Team Goal Weekly Production 5.0
  3. 2 New Total Losses Completed
  4. All Voicemails Returned Same Day
  5. Team Goal 31+ Below 19%
  6. (HB) Voice of the Customer
  7. 2 RIs Completed Same Day
  8. All Payments Issued by End of Day
  9. (HB) Quality Topic
  10. CSAT Survey Score of 5
  11. 3 Subro Checklists Moved Forward
  12. 3 Days with - Outflow
  13. One Day Production of 7+
  14. 3 Review Liability with Insured
  15. Assisted Team Member (VMs)
  16. 3 TL Settlements Completed
  17. Assisted Team Member (Payments)
  18. 5 First Contacts Completed
  19. Customer Compliment
  20. Reviewed 3 TL Paperwork Activities
  21. No Rejected Payments for the Week
  22. Assisted Team Member (AGED)
  23. 4 Days of 5 + Production
  24. Team Goal DOR to 1st Contact Below 2.1