(HB) Voice of the Customer 3 Review Liability with Insured No Rejected Payments for the Week Customer Compliment Reviewed 3 TL Paperwork Activities 3 TL Settlements Completed Individual Weekly Goal Production (HB) Quality Topic All Payments Issued by End of Day All Voicemails Returned Same Day One Day Production of 7+ 3 Subro Checklists Moved Forward Team Goal Weekly Production 5.0 Assisted Team Member (AGED) CSAT Survey Score of 5 3 Days with - Outflow 5 First Contacts Completed Team Goal 31+ Below 19% 2 RIs Completed Same Day 2 New Total Losses Completed 4 Days of 5 + Production Assisted Team Member (Payments) Assisted Team Member (VMs) Team Goal DOR to 1st Contact Below 2.1 (HB) Voice of the Customer 3 Review Liability with Insured No Rejected Payments for the Week Customer Compliment Reviewed 3 TL Paperwork Activities 3 TL Settlements Completed Individual Weekly Goal Production (HB) Quality Topic All Payments Issued by End of Day All Voicemails Returned Same Day One Day Production of 7+ 3 Subro Checklists Moved Forward Team Goal Weekly Production 5.0 Assisted Team Member (AGED) CSAT Survey Score of 5 3 Days with - Outflow 5 First Contacts Completed Team Goal 31+ Below 19% 2 RIs Completed Same Day 2 New Total Losses Completed 4 Days of 5 + Production Assisted Team Member (Payments) Assisted Team Member (VMs) Team Goal DOR to 1st Contact Below 2.1
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
(HB)
Voice
of the
Customer
3 Review
Liability with
Insured
No Rejected
Payments
for the
Week
Customer
Compliment
Reviewed 3
TL Paperwork
Activities
3
TL Settlements Completed
Individual
Weekly Goal Production
(HB)
Quality
Topic
All Payments Issued by
End of Day
All
Voicemails
Returned
Same Day
One Day Production
of 7+
3 Subro Checklists
Moved
Forward
Team Goal
Weekly
Production
5.0
Assisted Team
Member
(AGED)
CSAT Survey
Score of 5
3
Days with
- Outflow
5 First Contacts
Completed
Team Goal
31+
Below 19%
2 RIs Completed
Same Day
2 New Total
Losses
Completed
4 Days of
5 + Production
Assisted Team
Member
(Payments)
Assisted Team
Member
(VMs)
Team Goal
DOR to 1st Contact
Below 2.1