Get threesuccessfulpaymentsbefore lunchWorkfiveADMsSend tenoutboundtextresponsesProvide ateammate withassistance adifficultaccountLocate/notateup to $1000worth of DPsSend yourbest memesto Bella viaSlackRespond toan inboundemail inunder tenminutesSubmit fiveforms ofsupportingdocumentationon accountsResolve anaccount with anoutbound/inboundcall in under 10minutesLogin to the callqueue withinfive minutes ofyour shiftstartingMessage Bryanbefore you go tolunch and ask if heneeds anythingfrom the store(don't actually gethim anything)Collectover $100on asingle callConfirm rightparty contacton tenaccountsCollect$500 totalin a dayWrap upfive calls inunder fiveminutesHit dailycollectiongoal before3pm localtimeMake50 callsin a dayNotea PTPGet acomplimentor “thankyou” from aconsumerAdd fiveemails topatientaccounts inACEDe-escalate anupset callersuccessfully withoutescalating to asupervisor/managerSet upa PPAConnect withfive callersviasuspendedcallbackUpdateinsuranceinfo to threeaccountsGet threesuccessfulpaymentsbefore lunchWorkfiveADMsSend tenoutboundtextresponsesProvide ateammate withassistance adifficultaccountLocate/notateup to $1000worth of DPsSend yourbest memesto Bella viaSlackRespond toan inboundemail inunder tenminutesSubmit fiveforms ofsupportingdocumentationon accountsResolve anaccount with anoutbound/inboundcall in under 10minutesLogin to the callqueue withinfive minutes ofyour shiftstartingMessage Bryanbefore you go tolunch and ask if heneeds anythingfrom the store(don't actually gethim anything)Collectover $100on asingle callConfirm rightparty contacton tenaccountsCollect$500 totalin a dayWrap upfive calls inunder fiveminutesHit dailycollectiongoal before3pm localtimeMake50 callsin a dayNotea PTPGet acomplimentor “thankyou” from aconsumerAdd fiveemails topatientaccounts inACEDe-escalate anupset callersuccessfully withoutescalating to asupervisor/managerSet upa PPAConnect withfive callersviasuspendedcallbackUpdateinsuranceinfo to threeaccounts

Collector Bingo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Get three successful payments before lunch
  2. Work five ADMs
  3. Send ten outbound text responses
  4. Provide a teammate with assistance a difficult account
  5. Locate/notate up to $1000 worth of DPs
  6. Send your best memes to Bella via Slack
  7. Respond to an inbound email in under ten minutes
  8. Submit five forms of supporting documentation on accounts
  9. Resolve an account with an outbound/inbound call in under 10 minutes
  10. Login to the call queue within five minutes of your shift starting
  11. Message Bryan before you go to lunch and ask if he needs anything from the store (don't actually get him anything)
  12. Collect over $100 on a single call
  13. Confirm right party contact on ten accounts
  14. Collect $500 total in a day
  15. Wrap up five calls in under five minutes
  16. Hit daily collection goal before 3pm local time
  17. Make 50 calls in a day
  18. Note a PTP
  19. Get a compliment or “thank you” from a consumer
  20. Add five emails to patient accounts in ACE
  21. De-escalate an upset caller successfully without escalating to a supervisor/manager
  22. Set up a PPA
  23. Connect with five callers via suspended callback
  24. Update insurance info to three accounts