(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalate an upset caller successfully without escalating to a supervisor/manager
Submit five forms of supporting documentation on accounts
Add five emails to patient accounts in ACE
Get a compliment or “thank you” from a consumer
Work five ADMs
Respond to an inbound email in under ten minutes
Message Bryan before you go to lunch and ask if he needs anything from the store (don't actually get him anything)
Note a PTP
Get three successful payments before lunch
Provide a teammate with assistance a difficult account
Confirm right party contact on ten accounts
Make 50 calls in a day
Send your best memes to Bella via Slack
Collect over $100 on a single call
Collect $500 total in a day
Set up a PPA
Send ten outbound text responses
Hit daily collection goal before 3pm local time
Login to the call queue within five minutes of your shift starting
Update insurance info to three accounts
Wrap up five calls in under five minutes
Resolve an account with an outbound/inbound call in under 10 minutes
