Updateinsuranceinfo to threeaccountsAdd fiveemails topatientaccounts inACERespond toan inboundemail inunder tenminutesLocate/notateup to $1000worth of DPsSend tenoutboundtextresponsesConnect withfive callersviasuspendedcallbackHit dailycollectiongoal before3pm localtimeLogin to the callqueue withinfive minutes ofyour shiftstartingCollectover $100on asingle callResolve anaccount with anoutbound/inboundcall in under 10minutesDe-escalate anupset callersuccessfully withoutescalating to asupervisor/managerGet acomplimentor “thankyou” from aconsumerSubmit fiveforms ofsupportingdocumentationon accountsMessage Bryanbefore you go tolunch and ask if heneeds anythingfrom the store(don't actually gethim anything)Collect$500 totalin a daySend yourbest memesto Bella viaSlackProvide ateammate withassistance adifficultaccountNotea PTPWrap upfive calls inunder fiveminutesMake50 callsin a dayGet threesuccessfulpaymentsbefore lunchConfirm rightparty contacton tenaccountsSet upa PPAWorkfiveADMsUpdateinsuranceinfo to threeaccountsAdd fiveemails topatientaccounts inACERespond toan inboundemail inunder tenminutesLocate/notateup to $1000worth of DPsSend tenoutboundtextresponsesConnect withfive callersviasuspendedcallbackHit dailycollectiongoal before3pm localtimeLogin to the callqueue withinfive minutes ofyour shiftstartingCollectover $100on asingle callResolve anaccount with anoutbound/inboundcall in under 10minutesDe-escalate anupset callersuccessfully withoutescalating to asupervisor/managerGet acomplimentor “thankyou” from aconsumerSubmit fiveforms ofsupportingdocumentationon accountsMessage Bryanbefore you go tolunch and ask if heneeds anythingfrom the store(don't actually gethim anything)Collect$500 totalin a daySend yourbest memesto Bella viaSlackProvide ateammate withassistance adifficultaccountNotea PTPWrap upfive calls inunder fiveminutesMake50 callsin a dayGet threesuccessfulpaymentsbefore lunchConfirm rightparty contacton tenaccountsSet upa PPAWorkfiveADMs

Collector Bingo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Update insurance info to three accounts
  2. Add five emails to patient accounts in ACE
  3. Respond to an inbound email in under ten minutes
  4. Locate/notate up to $1000 worth of DPs
  5. Send ten outbound text responses
  6. Connect with five callers via suspended callback
  7. Hit daily collection goal before 3pm local time
  8. Login to the call queue within five minutes of your shift starting
  9. Collect over $100 on a single call
  10. Resolve an account with an outbound/inbound call in under 10 minutes
  11. De-escalate an upset caller successfully without escalating to a supervisor/manager
  12. Get a compliment or “thank you” from a consumer
  13. Submit five forms of supporting documentation on accounts
  14. Message Bryan before you go to lunch and ask if he needs anything from the store (don't actually get him anything)
  15. Collect $500 total in a day
  16. Send your best memes to Bella via Slack
  17. Provide a teammate with assistance a difficult account
  18. Note a PTP
  19. Wrap up five calls in under five minutes
  20. Make 50 calls in a day
  21. Get three successful payments before lunch
  22. Confirm right party contact on ten accounts
  23. Set up a PPA
  24. Work five ADMs