(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Message Bryan before you go to lunch and ask if he needs anything from the store (don't actually get him anything)
Locate/notate up to $1000 worth of DPs
Resolve an account with an outbound/inbound call in under 10 minutes
Get three successful payments before lunch
Update insurance info to three accounts
Make 50 calls in a day
Connect with five callers via suspended callback
De-escalate an upset caller successfully without escalating to a supervisor/manager
Wrap up five calls in under five minutes
Get a compliment or “thank you” from a consumer
Add five emails to patient accounts in ACE
Provide a teammate with assistance a difficult account
Confirm right party contact on ten accounts
Submit five forms of supporting documentation on accounts
Work five ADMs
Collect over $100 on a single call
Respond to an inbound email in under ten minutes
Login to the call queue within five minutes of your shift starting
