Notea PTPConfirm rightparty contacton tenaccountsGet threesuccessfulpaymentsbefore lunchCollect$500 totalin a daySubmit fiveforms ofsupportingdocumentationon accountsDe-escalate anupset callersuccessfully withoutescalating to asupervisor/managerWorkfiveADMsMessage Bryanbefore you go tolunch and ask if heneeds anythingfrom the store(don't actually gethim anything)Make50 callsin a dayConnect withfive callersviasuspendedcallbackLocate/notateup to $1000worth of DPsHit dailycollectiongoal before3pm localtimeGet acomplimentor “thankyou” from aconsumerSend tenoutboundtextresponsesResolve anaccount with anoutbound/inboundcall in under 10minutesCollectover $100on asingle callSet upa PPARespond toan inboundemail inunder tenminutesUpdateinsuranceinfo to threeaccountsWrap upfive calls inunder fiveminutesProvide ateammate withassistance adifficultaccountSend yourbest memesto Bella viaSlackLogin to the callqueue withinfive minutes ofyour shiftstartingAdd fiveemails topatientaccounts inACENotea PTPConfirm rightparty contacton tenaccountsGet threesuccessfulpaymentsbefore lunchCollect$500 totalin a daySubmit fiveforms ofsupportingdocumentationon accountsDe-escalate anupset callersuccessfully withoutescalating to asupervisor/managerWorkfiveADMsMessage Bryanbefore you go tolunch and ask if heneeds anythingfrom the store(don't actually gethim anything)Make50 callsin a dayConnect withfive callersviasuspendedcallbackLocate/notateup to $1000worth of DPsHit dailycollectiongoal before3pm localtimeGet acomplimentor “thankyou” from aconsumerSend tenoutboundtextresponsesResolve anaccount with anoutbound/inboundcall in under 10minutesCollectover $100on asingle callSet upa PPARespond toan inboundemail inunder tenminutesUpdateinsuranceinfo to threeaccountsWrap upfive calls inunder fiveminutesProvide ateammate withassistance adifficultaccountSend yourbest memesto Bella viaSlackLogin to the callqueue withinfive minutes ofyour shiftstartingAdd fiveemails topatientaccounts inACE

Collector Bingo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Note a PTP
  2. Confirm right party contact on ten accounts
  3. Get three successful payments before lunch
  4. Collect $500 total in a day
  5. Submit five forms of supporting documentation on accounts
  6. De-escalate an upset caller successfully without escalating to a supervisor/manager
  7. Work five ADMs
  8. Message Bryan before you go to lunch and ask if he needs anything from the store (don't actually get him anything)
  9. Make 50 calls in a day
  10. Connect with five callers via suspended callback
  11. Locate/notate up to $1000 worth of DPs
  12. Hit daily collection goal before 3pm local time
  13. Get a compliment or “thank you” from a consumer
  14. Send ten outbound text responses
  15. Resolve an account with an outbound/inbound call in under 10 minutes
  16. Collect over $100 on a single call
  17. Set up a PPA
  18. Respond to an inbound email in under ten minutes
  19. Update insurance info to three accounts
  20. Wrap up five calls in under five minutes
  21. Provide a teammate with assistance a difficult account
  22. Send your best memes to Bella via Slack
  23. Login to the call queue within five minutes of your shift starting
  24. Add five emails to patient accounts in ACE