(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Get a compliment or “thank you” from a consumer
Submit five forms of supporting documentation on accounts
Collect $500 total in a day
Note a PTP
Send your best memes to Bella via Slack
Connect with five callers via suspended callback
Locate/notate up to $1000 worth of DPs
Send ten outbound text responses
Collect over $100 on a single call
Add five emails to patient accounts in ACE
Make 50 calls in a day
Message Bryan before you go to lunch and ask if he needs anything from the store (don't actually get him anything)
Resolve an account with an outbound/inbound call in under 10 minutes
Set up a PPA
Update insurance info to three accounts
Get three successful payments before lunch
De-escalate an upset caller successfully without escalating to a supervisor/manager
Provide a teammate with assistance a difficult account
Work five ADMs
Login to the call queue within five minutes of your shift starting
