Clientsuccessfullyresetspassword usingsecurity codeClient iscalling onbehalf ofsomeoneelseClient failsstandardphonesecurityClientpassesVoiceVerificationClient failsVoiceVerificationClient needsRestoreAccountAccess FormClient fails2 securityquestionsClient’ssecurityquestionsare lockedClient hastwo securitycode deviceson file.Client didnot receivea securitycodeClient’ssecuritycode islockedClientpassesstandardphonesecurityClient’ssecuritycode phonenumber isoutdatedClientremembersusername andpassword butcan’t log inClient updatessecuritysettingsduring the callClient logs insuccessfullyaftertroubleshootingClient isflagged foradditionalverificationClient providescorrectaccountnumber andSSNClient doesnot haveaccountnumberavailableClient needsto resetsecurityquestionsClientforgotsecurityquestionsClient’sform mustbenotarizedClient’sphoneblocks shortcodemessagesClientpasses 2securityquestionsClientsuccessfullyresetspassword usingsecurity codeClient iscalling onbehalf ofsomeoneelseClient failsstandardphonesecurityClientpassesVoiceVerificationClient failsVoiceVerificationClient needsRestoreAccountAccess FormClient fails2 securityquestionsClient’ssecurityquestionsare lockedClient hastwo securitycode deviceson file.Client didnot receivea securitycodeClient’ssecuritycode islockedClientpassesstandardphonesecurityClient’ssecuritycode phonenumber isoutdatedClientremembersusername andpassword butcan’t log inClient updatessecuritysettingsduring the callClient logs insuccessfullyaftertroubleshootingClient isflagged foradditionalverificationClient providescorrectaccountnumber andSSNClient doesnot haveaccountnumberavailableClient needsto resetsecurityquestionsClientforgotsecurityquestionsClient’sform mustbenotarizedClient’sphoneblocks shortcodemessagesClientpasses 2securityquestions

Security Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Client successfully resets password using security code
  2. Client is calling on behalf of someone else
  3. Client fails standard phone security
  4. Client passes Voice Verification
  5. Client fails Voice Verification
  6. Client needs Restore Account Access Form
  7. Client fails 2 security questions
  8. Client’s security questions are locked
  9. Client has two security code devices on file.
  10. Client did not receive a security code
  11. Client’s security code is locked
  12. Client passes standard phone security
  13. Client’s security code phone number is outdated
  14. Client remembers username and password but can’t log in
  15. Client updates security settings during the call
  16. Client logs in successfully after troubleshooting
  17. Client is flagged for additional verification
  18. Client provides correct account number and SSN
  19. Client does not have account number available
  20. Client needs to reset security questions
  21. Client forgot security questions
  22. Client’s form must be notarized
  23. Client’s phone blocks short code messages
  24. Client passes 2 security questions