(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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De-escalate an upset debtor successfully without escalating to a supervisor/manager
Message one of the collectors, telling them something nice
Send your best memes to Joseph via Slack
Send five outbound text responses
Wrap up five calls in under five minutes
Assist offshore with one of their inquiries
Send ten outbound emails
Update insurance info to ten accounts
Free!
Provide a teammate with assistance a difficult account
Work five ADMs
Notate thirty accounts in one day
Get a compliment or "thank you" from a caller/consumer
Update insurance info to ten accounts
Submit five forms of supporting docs on an account
