Upload 5forms ofsupportingdocs to ACEWrap in 5calls inunder fiveminutesMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Send yourbest memesto Bella viaSlackResolve anaccount with aninbound/outboundcall in under tenminutesAdd 5verifiedemails toaccountsSet upPPARequestsupporting docsfrom a clientregarding therefundHit weeklygoalbeforeFriday!Respond toallvoicemailsby the nextwork dayExplainreason forrefunds onup to tenaccountsCollect$1,000 ina singledayUpdate 5NPI Fieldsin ACELocate/notateup to $5,000worth of DPsHelpteammatewith adifficultaccountAdd verifiedfax numberto 10accountsLogin to the callqueue withinfive minutes ofyour shiftstartingRespond toan inboundemail inunder tenminutesMake 30calls inone dayConfirmright partycontact on5 accountsReceive a"thank you"orcomplimentfrom a debtorGet 3PTPsbeforelunchCollectover $500on singlecallHit dailycollectiongoal before3pm localtimeUpload 5forms ofsupportingdocs to ACEWrap in 5calls inunder fiveminutesMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Send yourbest memesto Bella viaSlackResolve anaccount with aninbound/outboundcall in under tenminutesAdd 5verifiedemails toaccountsSet upPPARequestsupporting docsfrom a clientregarding therefundHit weeklygoalbeforeFriday!Respond toallvoicemailsby the nextwork dayExplainreason forrefunds onup to tenaccountsCollect$1,000 ina singledayUpdate 5NPI Fieldsin ACELocate/notateup to $5,000worth of DPsHelpteammatewith adifficultaccountAdd verifiedfax numberto 10accountsLogin to the callqueue withinfive minutes ofyour shiftstartingRespond toan inboundemail inunder tenminutesMake 30calls inone dayConfirmright partycontact on5 accountsReceive a"thank you"orcomplimentfrom a debtorGet 3PTPsbeforelunchCollectover $500on singlecallHit dailycollectiongoal before3pm localtime

Insurance Refund Bingo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Upload 5 forms of supporting docs to ACE
  2. Wrap in 5 calls in under five minutes
  3. Message Bryan before you leave for lunch and ask if he needs anything from the store (don't actually get him anything)
  4. Send your best memes to Bella via Slack
  5. Resolve an account with an inbound/outbound call in under ten minutes
  6. Add 5 verified emails to accounts
  7. Set up PPA
  8. Request supporting docs from a client regarding the refund
  9. Hit weekly goal before Friday!
  10. Respond to all voicemails by the next work day
  11. Explain reason for refunds on up to ten accounts
  12. Collect $1,000 in a single day
  13. Update 5 NPI Fields in ACE
  14. Locate/notate up to $5,000 worth of DPs
  15. Help teammate with a difficult account
  16. Add verified fax number to 10 accounts
  17. Login to the call queue within five minutes of your shift starting
  18. Respond to an inbound email in under ten minutes
  19. Make 30 calls in one day
  20. Confirm right party contact on 5 accounts
  21. Receive a "thank you" or compliment from a debtor
  22. Get 3 PTPs before lunch
  23. Collect over $500 on single call
  24. Hit daily collection goal before 3pm local time