Receive a"thank you"orcomplimentfrom a debtorGet 3PTPsbeforelunchMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Requestsupporting docsfrom a clientregarding therefundHelpteammatewith adifficultaccountUpload 5forms ofsupportingdocs to ACECollect$1,000 ina singledayConfirmright partycontact on5 accountsRespond toan inboundemail inunder tenminutesLocate/notateup to $5,000worth of DPsCollectover $500on singlecallSet upPPAWrap in 5calls inunder fiveminutesAdd 5verifiedemails toaccountsExplainreason forrefunds onup to tenaccountsRespond toallvoicemailsby the nextwork dayHit weeklygoalbeforeFriday!Login to the callqueue withinfive minutes ofyour shiftstartingHit dailycollectiongoal before3pm localtimeResolve anaccount with aninbound/outboundcall in under tenminutesUpdate 5NPI Fieldsin ACEMake 30calls inone daySend yourbest memesto Bella viaSlackAdd verifiedfax numberto 10accountsReceive a"thank you"orcomplimentfrom a debtorGet 3PTPsbeforelunchMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Requestsupporting docsfrom a clientregarding therefundHelpteammatewith adifficultaccountUpload 5forms ofsupportingdocs to ACECollect$1,000 ina singledayConfirmright partycontact on5 accountsRespond toan inboundemail inunder tenminutesLocate/notateup to $5,000worth of DPsCollectover $500on singlecallSet upPPAWrap in 5calls inunder fiveminutesAdd 5verifiedemails toaccountsExplainreason forrefunds onup to tenaccountsRespond toallvoicemailsby the nextwork dayHit weeklygoalbeforeFriday!Login to the callqueue withinfive minutes ofyour shiftstartingHit dailycollectiongoal before3pm localtimeResolve anaccount with aninbound/outboundcall in under tenminutesUpdate 5NPI Fieldsin ACEMake 30calls inone daySend yourbest memesto Bella viaSlackAdd verifiedfax numberto 10accounts

Insurance Refund Bingo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Receive a "thank you" or compliment from a debtor
  2. Get 3 PTPs before lunch
  3. Message Bryan before you leave for lunch and ask if he needs anything from the store (don't actually get him anything)
  4. Request supporting docs from a client regarding the refund
  5. Help teammate with a difficult account
  6. Upload 5 forms of supporting docs to ACE
  7. Collect $1,000 in a single day
  8. Confirm right party contact on 5 accounts
  9. Respond to an inbound email in under ten minutes
  10. Locate/notate up to $5,000 worth of DPs
  11. Collect over $500 on single call
  12. Set up PPA
  13. Wrap in 5 calls in under five minutes
  14. Add 5 verified emails to accounts
  15. Explain reason for refunds on up to ten accounts
  16. Respond to all voicemails by the next work day
  17. Hit weekly goal before Friday!
  18. Login to the call queue within five minutes of your shift starting
  19. Hit daily collection goal before 3pm local time
  20. Resolve an account with an inbound/outbound call in under ten minutes
  21. Update 5 NPI Fields in ACE
  22. Make 30 calls in one day
  23. Send your best memes to Bella via Slack
  24. Add verified fax number to 10 accounts