Add verifiedfax numberto 10accountsGet 3PTPsbeforelunchConfirmright partycontact on5 accountsAdd 5verifiedemails toaccountsCollect$1,000 ina singledayLogin to the callqueue withinfive minutes ofyour shiftstartingReceive a"thank you"orcomplimentfrom a debtorRespond toallvoicemailsby the nextwork dayUpdate 5NPI Fieldsin ACEWrap in 5calls inunder fiveminutesResolve anaccount with aninbound/outboundcall in under tenminutesRequestsupporting docsfrom a clientregarding therefundHit weeklygoalbeforeFriday!Make 30calls inone daySet upPPAUpload 5forms ofsupportingdocs to ACERespond toan inboundemail inunder tenminutesLocate/notateup to $5,000worth of DPsSend yourbest memesto Bella viaSlackCollectover $500on singlecallHelpteammatewith adifficultaccountHit dailycollectiongoal before3pm localtimeMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Explainreason forrefunds onup to tenaccountsAdd verifiedfax numberto 10accountsGet 3PTPsbeforelunchConfirmright partycontact on5 accountsAdd 5verifiedemails toaccountsCollect$1,000 ina singledayLogin to the callqueue withinfive minutes ofyour shiftstartingReceive a"thank you"orcomplimentfrom a debtorRespond toallvoicemailsby the nextwork dayUpdate 5NPI Fieldsin ACEWrap in 5calls inunder fiveminutesResolve anaccount with aninbound/outboundcall in under tenminutesRequestsupporting docsfrom a clientregarding therefundHit weeklygoalbeforeFriday!Make 30calls inone daySet upPPAUpload 5forms ofsupportingdocs to ACERespond toan inboundemail inunder tenminutesLocate/notateup to $5,000worth of DPsSend yourbest memesto Bella viaSlackCollectover $500on singlecallHelpteammatewith adifficultaccountHit dailycollectiongoal before3pm localtimeMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Explainreason forrefunds onup to tenaccounts

Insurance Refund Bingo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Add verified fax number to 10 accounts
  2. Get 3 PTPs before lunch
  3. Confirm right party contact on 5 accounts
  4. Add 5 verified emails to accounts
  5. Collect $1,000 in a single day
  6. Login to the call queue within five minutes of your shift starting
  7. Receive a "thank you" or compliment from a debtor
  8. Respond to all voicemails by the next work day
  9. Update 5 NPI Fields in ACE
  10. Wrap in 5 calls in under five minutes
  11. Resolve an account with an inbound/outbound call in under ten minutes
  12. Request supporting docs from a client regarding the refund
  13. Hit weekly goal before Friday!
  14. Make 30 calls in one day
  15. Set up PPA
  16. Upload 5 forms of supporting docs to ACE
  17. Respond to an inbound email in under ten minutes
  18. Locate/notate up to $5,000 worth of DPs
  19. Send your best memes to Bella via Slack
  20. Collect over $500 on single call
  21. Help teammate with a difficult account
  22. Hit daily collection goal before 3pm local time
  23. Message Bryan before you leave for lunch and ask if he needs anything from the store (don't actually get him anything)
  24. Explain reason for refunds on up to ten accounts