Confirmright partycontact on5 accountsRespond toallvoicemailsby the nextwork dayReceive a"thank you"orcomplimentfrom a debtorAdd 5verifiedemails toaccountsSend yourbest memesto Bella viaSlackLogin to the callqueue withinfive minutes ofyour shiftstartingHit weeklygoalbeforeFriday!Upload 5forms ofsupportingdocs to ACESet upPPAExplainreason forrefunds onup to tenaccountsUpdate 5NPI Fieldsin ACEMake 30calls inone dayCollect$1,000 ina singledayRespond toan inboundemail inunder tenminutesCollectover $500on singlecallHelpteammatewith adifficultaccountWrap in 5calls inunder fiveminutesAdd verifiedfax numberto 10accountsMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Get 3PTPsbeforelunchLocate/notateup to $5,000worth of DPsHit dailycollectiongoal before3pm localtimeRequestsupporting docsfrom a clientregarding therefundResolve anaccount with aninbound/outboundcall in under tenminutesConfirmright partycontact on5 accountsRespond toallvoicemailsby the nextwork dayReceive a"thank you"orcomplimentfrom a debtorAdd 5verifiedemails toaccountsSend yourbest memesto Bella viaSlackLogin to the callqueue withinfive minutes ofyour shiftstartingHit weeklygoalbeforeFriday!Upload 5forms ofsupportingdocs to ACESet upPPAExplainreason forrefunds onup to tenaccountsUpdate 5NPI Fieldsin ACEMake 30calls inone dayCollect$1,000 ina singledayRespond toan inboundemail inunder tenminutesCollectover $500on singlecallHelpteammatewith adifficultaccountWrap in 5calls inunder fiveminutesAdd verifiedfax numberto 10accountsMessage Bryanbefore you leavefor lunch and ask ifhe needs anythingfrom the store(don't actually gethim anything)Get 3PTPsbeforelunchLocate/notateup to $5,000worth of DPsHit dailycollectiongoal before3pm localtimeRequestsupporting docsfrom a clientregarding therefundResolve anaccount with aninbound/outboundcall in under tenminutes

Insurance Refund Bingo!!! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Confirm right party contact on 5 accounts
  2. Respond to all voicemails by the next work day
  3. Receive a "thank you" or compliment from a debtor
  4. Add 5 verified emails to accounts
  5. Send your best memes to Bella via Slack
  6. Login to the call queue within five minutes of your shift starting
  7. Hit weekly goal before Friday!
  8. Upload 5 forms of supporting docs to ACE
  9. Set up PPA
  10. Explain reason for refunds on up to ten accounts
  11. Update 5 NPI Fields in ACE
  12. Make 30 calls in one day
  13. Collect $1,000 in a single day
  14. Respond to an inbound email in under ten minutes
  15. Collect over $500 on single call
  16. Help teammate with a difficult account
  17. Wrap in 5 calls in under five minutes
  18. Add verified fax number to 10 accounts
  19. Message Bryan before you leave for lunch and ask if he needs anything from the store (don't actually get him anything)
  20. Get 3 PTPs before lunch
  21. Locate/notate up to $5,000 worth of DPs
  22. Hit daily collection goal before 3pm local time
  23. Request supporting docs from a client regarding the refund
  24. Resolve an account with an inbound/outbound call in under ten minutes