Laydown,finally!Annnnnnd it’sfor curtain ringsor tp holderprimary orderOffered 10% offto close the salebut used promocode alreadyattached toaccountPerigoldcall wantingto ordersamplesOffshores warmtransfer telling youcustomer needs toplace order, butreally just have apost orderquestionProduct has 4.7star rating orhigher butcustomer wantsto discuss thenegative reviewsCustomername and cart itemsmatch possible callerbut they give you adifferent email, soyou proceed anywayto preserve handletimeNeed parts fora bed customerordered roughly2 years agoHave to explainwhy there are 3of the exactsame itemspriceddifferently“We’re not going tobe at our new placeuntil (date outsideof vacation hold)” toexplain the vacationhold to 3 or morecustomersRequest to callmanufacturerto find outwhen item willrestockCustomer won’tgive emailbecause they “justhave 1 question”but actually theyhave 37 questionsShoppingfor amattressunder $150Caller inquiresabout product they sawa few days ago, butcan’t provide sku, onlycolor, and approximateprice, and expect youto know what they’rereferring to Caller has noknowledge of theinternet and isneeding instructionnavigating websiteRubyMartin/CititransferCustomer incsnstores guestaccount with carttotaling $2k ormore, declinesgiving email,preventing a quoteClaims to haveno account,but you cansee previousordersQuoted cartemptyingafter callendsSplitpaymentmore than2 cardsPrice changedfrom yesterday,and caller has ascreenshot theythink will makea differenceOutdoorcushionreplacmentsCustomerpronouncesfaux “fox”Failed ivr orother systemissueresulting inloss of saleFinancingissue and/ortechnicalsupportFree!Laydown,finally!Annnnnnd it’sfor curtain ringsor tp holderprimary orderOffered 10% offto close the salebut used promocode alreadyattached toaccountPerigoldcall wantingto ordersamplesOffshores warmtransfer telling youcustomer needs toplace order, butreally just have apost orderquestionProduct has 4.7star rating orhigher butcustomer wantsto discuss thenegative reviewsCustomername and cart itemsmatch possible callerbut they give you adifferent email, soyou proceed anywayto preserve handletimeNeed parts fora bed customerordered roughly2 years agoHave to explainwhy there are 3of the exactsame itemspriceddifferently“We’re not going tobe at our new placeuntil (date outsideof vacation hold)” toexplain the vacationhold to 3 or morecustomersRequest to callmanufacturerto find outwhen item willrestockCustomer won’tgive emailbecause they “justhave 1 question”but actually theyhave 37 questionsShoppingfor amattressunder $150Caller inquiresabout product they sawa few days ago, butcan’t provide sku, onlycolor, and approximateprice, and expect youto know what they’rereferring to Caller has noknowledge of theinternet and isneeding instructionnavigating websiteRubyMartin/CititransferCustomer incsnstores guestaccount with carttotaling $2k ormore, declinesgiving email,preventing a quoteClaims to haveno account,but you cansee previousordersQuoted cartemptyingafter callendsSplitpaymentmore than2 cardsPrice changedfrom yesterday,and caller has ascreenshot theythink will makea differenceOutdoorcushionreplacmentsCustomerpronouncesfaux “fox”Failed ivr orother systemissueresulting inloss of saleFinancingissue and/ortechnicalsupportFree!

Fa Queue - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laydown, finally! Annnnnnd it’s for curtain rings or tp holder primary order
  2. Offered 10% off to close the sale but used promo code already attached to account
  3. Perigold call wanting to order samples
  4. Offshores warm transfer telling you customer needs to place order, but really just have a post order question
  5. Product has 4.7 star rating or higher but customer wants to discuss the negative reviews
  6. Customer name and cart items match possible caller but they give you a different email, so you proceed anyway to preserve handle time
  7. Need parts for a bed customer ordered roughly 2 years ago
  8. Have to explain why there are 3 of the exact same items priced differently
  9. “We’re not going to be at our new place until (date outside of vacation hold)” to explain the vacation hold to 3 or more customers
  10. Request to call manufacturer to find out when item will restock
  11. Customer won’t give email because they “just have 1 question” but actually they have 37 questions
  12. Shopping for a mattress under $150
  13. Caller inquires about product they saw a few days ago, but can’t provide sku, only color, and approximate price, and expect you to know what they’re referring to
  14. Caller has no knowledge of the internet and is needing instruction navigating website
  15. Ruby Martin/Citi transfer
  16. Customer in csnstores guest account with cart totaling $2k or more, declines giving email, preventing a quote
  17. Claims to have no account, but you can see previous orders
  18. Quoted cart emptying after call ends
  19. Split payment more than 2 cards
  20. Price changed from yesterday, and caller has a screenshot they think will make a difference
  21. Outdoor cushion replacments
  22. Customer pronounces faux “fox”
  23. Failed ivr or other system issue resulting in loss of sale
  24. Financing issue and/or technical support
  25. Free!