Product has 4.7star rating orhigher butcustomer wantsto discuss thenegative reviewsLaydown,finally!Annnnnnd it’sfor curtain ringsor tp holderprimary orderCustomerpronouncesfaux “fox” Caller has noknowledge of theinternet and isneeding instructionnavigating websiteCustomername and cart itemsmatch possible callerbut they give you adifferent email, soyou proceed anywayto preserve handletimeCaller inquiresabout product they sawa few days ago, butcan’t provide sku, onlycolor, and approximateprice, and expect youto know what they’rereferring toCustomer incsnstores guestaccount with carttotaling $2k ormore, declinesgiving email,preventing a quoteFinancingissue and/ortechnicalsupportShoppingfor amattressunder $150Free!“We’re not going tobe at our new placeuntil (date outsideof vacation hold)” toexplain the vacationhold to 3 or morecustomersOutdoorcushionreplacmentsPerigoldcall wantingto ordersamplesNeed parts fora bed customerordered roughly2 years agoRequest to callmanufacturerto find outwhen item willrestockFailed ivr orother systemissueresulting inloss of salePrice changedfrom yesterday,and caller has ascreenshot theythink will makea differenceRubyMartin/CititransferClaims to haveno account,but you cansee previousordersSplitpaymentmore than2 cardsOffshores warmtransfer telling youcustomer needs toplace order, butreally just have apost orderquestionCustomer won’tgive emailbecause they “justhave 1 question”but actually theyhave 37 questionsHave to explainwhy there are 3of the exactsame itemspriceddifferentlyOffered 10% offto close the salebut used promocode alreadyattached toaccountQuoted cartemptyingafter callendsProduct has 4.7star rating orhigher butcustomer wantsto discuss thenegative reviewsLaydown,finally!Annnnnnd it’sfor curtain ringsor tp holderprimary orderCustomerpronouncesfaux “fox” Caller has noknowledge of theinternet and isneeding instructionnavigating websiteCustomername and cart itemsmatch possible callerbut they give you adifferent email, soyou proceed anywayto preserve handletimeCaller inquiresabout product they sawa few days ago, butcan’t provide sku, onlycolor, and approximateprice, and expect youto know what they’rereferring toCustomer incsnstores guestaccount with carttotaling $2k ormore, declinesgiving email,preventing a quoteFinancingissue and/ortechnicalsupportShoppingfor amattressunder $150Free!“We’re not going tobe at our new placeuntil (date outsideof vacation hold)” toexplain the vacationhold to 3 or morecustomersOutdoorcushionreplacmentsPerigoldcall wantingto ordersamplesNeed parts fora bed customerordered roughly2 years agoRequest to callmanufacturerto find outwhen item willrestockFailed ivr orother systemissueresulting inloss of salePrice changedfrom yesterday,and caller has ascreenshot theythink will makea differenceRubyMartin/CititransferClaims to haveno account,but you cansee previousordersSplitpaymentmore than2 cardsOffshores warmtransfer telling youcustomer needs toplace order, butreally just have apost orderquestionCustomer won’tgive emailbecause they “justhave 1 question”but actually theyhave 37 questionsHave to explainwhy there are 3of the exactsame itemspriceddifferentlyOffered 10% offto close the salebut used promocode alreadyattached toaccountQuoted cartemptyingafter callends

Fa Queue - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
  1. Product has 4.7 star rating or higher but customer wants to discuss the negative reviews
  2. Laydown, finally! Annnnnnd it’s for curtain rings or tp holder primary order
  3. Customer pronounces faux “fox”
  4. Caller has no knowledge of the internet and is needing instruction navigating website
  5. Customer name and cart items match possible caller but they give you a different email, so you proceed anyway to preserve handle time
  6. Caller inquires about product they saw a few days ago, but can’t provide sku, only color, and approximate price, and expect you to know what they’re referring to
  7. Customer in csnstores guest account with cart totaling $2k or more, declines giving email, preventing a quote
  8. Financing issue and/or technical support
  9. Shopping for a mattress under $150
  10. Free!
  11. “We’re not going to be at our new place until (date outside of vacation hold)” to explain the vacation hold to 3 or more customers
  12. Outdoor cushion replacments
  13. Perigold call wanting to order samples
  14. Need parts for a bed customer ordered roughly 2 years ago
  15. Request to call manufacturer to find out when item will restock
  16. Failed ivr or other system issue resulting in loss of sale
  17. Price changed from yesterday, and caller has a screenshot they think will make a difference
  18. Ruby Martin/Citi transfer
  19. Claims to have no account, but you can see previous orders
  20. Split payment more than 2 cards
  21. Offshores warm transfer telling you customer needs to place order, but really just have a post order question
  22. Customer won’t give email because they “just have 1 question” but actually they have 37 questions
  23. Have to explain why there are 3 of the exact same items priced differently
  24. Offered 10% off to close the sale but used promo code already attached to account
  25. Quoted cart emptying after call ends