customerwants vitalsapp mailedto themsendingcourtesycopy after30 dayswants dep.comm ofmarriageinfowants tomakeappointmentover thephoneendorsedchecksomeonewants tofax/emailan app"im _ yearsold, I don'tknow anythingaboutcomputers"walkedsomeonethrough findingthe vitalrecords formwrongpayeeon checkupsetcustomerfor getting areject letter"can I get myniece/nephew'sbirth certificate"walkedsomeonethrough thegrantor/granteeindex"I need toget mymarriagecertificate forthe real ID"FREE!"I alreadycalled thatnumber andcouldn't reacha live person"call forLDAQsgranicusappcrasheswants to confirmmarriage/passportappointmentamendmentquestionsQs aboutvitalchekorderwants tomakeappointmentto come infor a vitalcomplaintabout notbeing able topay propertyrecord onlinetransferto TTC"whats thedifferencebetweenpublic andconfidential""can our dogbe a witnessto ourmarriage?""obviouslyI've neverbeenmarriedbefore"Can't heartheperson onthe linemailrejectfor no $customerwaiting forconfirmationto pick upvitalcustomermailedtheir appto cdphexpectedto payFBNonline"I want tocheck thestatus of mymarriagecertificate""Im officiating awedding, whatdoes your officeneed from me?"calldroppedtransfertorecording"I gotmarriedthere in _,now i want adivorce"customerreturning callbut doesn'thave clerksnameyelled at fornot havingcourtrecordswalkedsomeonethrough anFBN appcall fornotaryregistrationfeessendingcourtesycopy forincorrectaddressincorrectfeecustomerwants vitalsapp mailedto themsendingcourtesycopy after30 dayswants dep.comm ofmarriageinfowants tomakeappointmentover thephoneendorsedchecksomeonewants tofax/emailan app"im _ yearsold, I don'tknow anythingaboutcomputers"walkedsomeonethrough findingthe vitalrecords formwrongpayeeon checkupsetcustomerfor getting areject letter"can I get myniece/nephew'sbirth certificate"walkedsomeonethrough thegrantor/granteeindex"I need toget mymarriagecertificate forthe real ID"FREE!"I alreadycalled thatnumber andcouldn't reacha live person"call forLDAQsgranicusappcrasheswants to confirmmarriage/passportappointmentamendmentquestionsQs aboutvitalchekorderwants tomakeappointmentto come infor a vitalcomplaintabout notbeing able topay propertyrecord onlinetransferto TTC"whats thedifferencebetweenpublic andconfidential""can our dogbe a witnessto ourmarriage?""obviouslyI've neverbeenmarriedbefore"Can't heartheperson onthe linemailrejectfor no $customerwaiting forconfirmationto pick upvitalcustomermailedtheir appto cdphexpectedto payFBNonline"I want tocheck thestatus of mymarriagecertificate""Im officiating awedding, whatdoes your officeneed from me?"calldroppedtransfertorecording"I gotmarriedthere in _,now i want adivorce"customerreturning callbut doesn'thave clerksnameyelled at fornot havingcourtrecordswalkedsomeonethrough anFBN appcall fornotaryregistrationfeessendingcourtesycopy forincorrectaddressincorrectfee

CR Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. customer wants vitals app mailed to them
  2. sending courtesy copy after 30 days
  3. wants dep. comm of marriage info
  4. wants to make appointment over the phone
  5. endorsed check
  6. someone wants to fax/email an app
  7. "im _ years old, I don't know anything about computers"
  8. walked someone through finding the vital records form
  9. wrong payee on check
  10. upset customer for getting a reject letter
  11. "can I get my niece/nephew's birth certificate"
  12. walked someone through the grantor/grantee index
  13. "I need to get my marriage certificate for the real ID"
  14. FREE!
  15. "I already called that number and couldn't reach a live person"
  16. call for LDA Qs
  17. granicus app crashes
  18. wants to confirm marriage/passport appointment
  19. amendment questions
  20. Qs about vitalchek order
  21. wants to make appointment to come in for a vital
  22. complaint about not being able to pay property record online
  23. transfer to TTC
  24. "whats the difference between public and confidential"
  25. "can our dog be a witness to our marriage?"
  26. "obviously I've never been married before"
  27. Can't hear the person on the line
  28. mail reject for no $
  29. customer waiting for confirmation to pick up vital
  30. customer mailed their app to cdph
  31. expected to pay FBN online
  32. "I want to check the status of my marriage certificate"
  33. "Im officiating a wedding, what does your office need from me?"
  34. call dropped
  35. transfer to recording
  36. "I got married there in _, now i want a divorce"
  37. customer returning call but doesn't have clerks name
  38. yelled at for not having court records
  39. walked someone through an FBN app
  40. call for notary registration fees
  41. sending courtesy copy for incorrect address
  42. incorrect fee