Friendly,helpfulandpromptincredible,and veryprofessionalI can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.Positiveexperiencestart tofinishI was a littlenervous butthe rep putme at ease.Pleasureto workwith.Theprocesswas verysmooth she exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailscaring,compassionateand extremelyhelpfulThe ultimatetrust wasinstalled inmeShetalked tome like aFRIENDI greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.best claimsexpert Ihave everworked withhe has been socalming andinformative tohelp meunderstand theprocessExcellentcustomerservice!Thoroughandabsolutelycaring!Bravo!veryprofessionaland providedstellarservice.exceededourexpectationsCourteous,fair,pleasantRefreshinglyoutstanding!veryimpressed!veryknowledgeableshe did itwithempathy andcompassionVeryprofessionaland caring.super niceandexplainedthe processthoroughlythe bestadjuster I everencountered inmy extensivecareer.She was sopolite andgreat towork with!awesomeknowing andfeeling that myinsurance teamare behind me100%Quickresponses andclearcommunication.Thank you!ThoroughandconsiderateExtremelySatisfiedpolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesprofessional,easy to workwith andcourteous.Quickresponse time,friendly, andprovided goodguidance!I was met withpatience,understanding,and kindnessCustomer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedAs goodas it canbe.I reallyneeded andappreciatedher helphelpful,knowledgeable,and efficient.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.I can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjusterFrom start tofinish, myexperience withHanoverexceeded allexpectations.easy andhasslefree!we are sograteful for theresponsivenessand supportduring thisdifficult timeThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.Outstandingsmoothandeasyprompt andcourteousat all times.She should berecognized forher attentionandprofessionalismas an employee.Knowledgeable,kind, fastThank you 🙏so much foryour time,support, andyour kindnessof services.verynice andhelpful.friendly andknowledgeableI am completelyimpressed withevery aspect ofyour service.Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?11 outof 10starsgreat andveryresponsive.Fast &efficientOutstandingexceededexpectationsOn time ,andinformed🫵👍👏!I am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️treated melike a friendwhich I reallyappreciatedOUR CLAIMREP WASWONDERFULEasy from A-Z.Everyoneinvolved madeit very painlessto complete.Without herpatience anddedication Iwould be lostCouldn't havebeen morepleasant andcompassionateSheexpressedcare for mywell beingGreatin everyway!it was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!it was soeasy andpainless!!The adjusterwas prompt,courteousandprofessional.It wasunbelievablevery easyRep was terrificand spoke in acalm reassuringvoiceFriendly,professional,empatheticoutstanding,knowledgeable,courteous andfriendlySherockshelpful andunderstandingof our needs.I feltreassuredandsupportedHe wasunderstandingand helped tocalm medownextremelyprofessionaland is fantasticat educatingthe processvery easyin astressfultimeSpectacular.It was a very scarytime, so having acomforting andcompetent service,helped greatly.The adjusterwas really kindand she madesure I as ok.We need morepeople like her.Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!Thank youfor being arefuge in thiscrazy world.I could nothave askedfor a betterexperienceCan’t say enoughgood things aboutthem during anobviously stressfultime for us.his timelinesson handlingand reviewingfar exceededmyexpectations.fast, professional,anddemonstratedexcellentcustomer serviceShe had theperfect balanceof handling thebusiness withcareTREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.I givea 10+!easy, lowstress,everythingwas smoothvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togethermade theprocessstress-free!I was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downIt was a relief towork with aGreat peoplewho caredabout ourhome.Friendly,helpfulandpromptincredible,and veryprofessionalI can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.Positiveexperiencestart tofinishI was a littlenervous butthe rep putme at ease.Pleasureto workwith.Theprocesswas verysmooth she exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailscaring,compassionateand extremelyhelpfulThe ultimatetrust wasinstalled inmeShetalked tome like aFRIENDI greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.best claimsexpert Ihave everworked withhe has been socalming andinformative tohelp meunderstand theprocessExcellentcustomerservice!Thoroughandabsolutelycaring!Bravo!veryprofessionaland providedstellarservice.exceededourexpectationsCourteous,fair,pleasantRefreshinglyoutstanding!veryimpressed!veryknowledgeableshe did itwithempathy andcompassionVeryprofessionaland caring.super niceandexplainedthe processthoroughlythe bestadjuster I everencountered inmy extensivecareer.She was sopolite andgreat towork with!awesomeknowing andfeeling that myinsurance teamare behind me100%Quickresponses andclearcommunication.Thank you!ThoroughandconsiderateExtremelySatisfiedpolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesprofessional,easy to workwith andcourteous.Quickresponse time,friendly, andprovided goodguidance!I was met withpatience,understanding,and kindnessCustomer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedAs goodas it canbe.I reallyneeded andappreciatedher helphelpful,knowledgeable,and efficient.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.I can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjusterFrom start tofinish, myexperience withHanoverexceeded allexpectations.easy andhasslefree!we are sograteful for theresponsivenessand supportduring thisdifficult timeThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.Outstandingsmoothandeasyprompt andcourteousat all times.She should berecognized forher attentionandprofessionalismas an employee.Knowledgeable,kind, fastThank you 🙏so much foryour time,support, andyour kindnessof services.verynice andhelpful.friendly andknowledgeableI am completelyimpressed withevery aspect ofyour service.Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?11 outof 10starsgreat andveryresponsive.Fast &efficientOutstandingexceededexpectationsOn time ,andinformed🫵👍👏!I am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️treated melike a friendwhich I reallyappreciatedOUR CLAIMREP WASWONDERFULEasy from A-Z.Everyoneinvolved madeit very painlessto complete.Without herpatience anddedication Iwould be lostCouldn't havebeen morepleasant andcompassionateSheexpressedcare for mywell beingGreatin everyway!it was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!it was soeasy andpainless!!The adjusterwas prompt,courteousandprofessional.It wasunbelievablevery easyRep was terrificand spoke in acalm reassuringvoiceFriendly,professional,empatheticoutstanding,knowledgeable,courteous andfriendlySherockshelpful andunderstandingof our needs.I feltreassuredandsupportedHe wasunderstandingand helped tocalm medownextremelyprofessionaland is fantasticat educatingthe processvery easyin astressfultimeSpectacular.It was a very scarytime, so having acomforting andcompetent service,helped greatly.The adjusterwas really kindand she madesure I as ok.We need morepeople like her.Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!Thank youfor being arefuge in thiscrazy world.I could nothave askedfor a betterexperienceCan’t say enoughgood things aboutthem during anobviously stressfultime for us.his timelinesson handlingand reviewingfar exceededmyexpectations.fast, professional,anddemonstratedexcellentcustomer serviceShe had theperfect balanceof handling thebusiness withcareTREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.I givea 10+!easy, lowstress,everythingwas smoothvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togethermade theprocessstress-free!I was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downIt was a relief towork with aGreat peoplewho caredabout ourhome.

CSW 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. G-Friendly, helpful and prompt
  2. N- incredible, and very professional
  3. G-I can't imagine the claim process being any smoother. I would say that credit goes to my adjuster.
  4. G-Positive experience start to finish
  5. B- I was a little nervous but the rep put me at ease.
  6. O-Pleasure to work with.
  7. I-The process was very smooth
  8. I-she exemplifies great customer service and care and has never once failed to return my calls or answer my emails
  9. N-caring, compassionate and extremely helpful
  10. G-The ultimate trust was installed in me
  11. B-She talked to me like a FRIEND
  12. B- I greatly appreciate her calm and compassionate manor in my time of crisis.
  13. O- best claims expert I have ever worked with
  14. I- he has been so calming and informative to help me understand the process
  15. O-Excellent customer service!
  16. I-Thorough and absolutely caring! Bravo!
  17. G-very professional and provided stellar service.
  18. O-exceeded our expectations
  19. N-Courteous, fair, pleasant
  20. I-Refreshingly outstanding!
  21. N- very impressed!
  22. O-very knowledgeable
  23. B-she did it with empathy and compassion
  24. N-Very professional and caring.
  25. O-super nice and explained the process thoroughly
  26. G- the best adjuster I ever encountered in my extensive career.
  27. O-She was so polite and great to work with!
  28. B-awesome knowing and feeling that my insurance team are behind me 100%
  29. O-Quick responses and clear communication. Thank you!
  30. N-Thorough and considerate
  31. B-Extremely Satisfied
  32. B-polite, knowledgeable, very personable, and quick in their responses. I enjoy speaking with them more than any other businesses
  33. G- professional, easy to work with and courteous.
  34. G-Quick response time, friendly, and provided good guidance!
  35. N- I was met with patience, understanding, and kindness
  36. I-Customer service is top notch while handling claims and at a peace of mind while you’re going through whatever happened
  37. B-As good as it can be.
  38. B-I really needed and appreciated her help
  39. I-helpful, knowledgeable, and efficient.
  40. G- I will forever appreciate his kind help navigating such an upsetting occurrence.
  41. N-I can't express the comfort and less anxiety I felt after talking/dealing with the adjuster
  42. N-From start to finish, my experience with Hanover exceeded all expectations.
  43. O-easy and hassle free!
  44. O-we are so grateful for the responsiveness and support during this difficult time
  45. O-The adjustor was amazing, professional but friendly, and she made the process easy to navigate.
  46. N-Outstanding
  47. O-smooth and easy
  48. I-prompt and courteous at all times.
  49. O-She should be recognized for her attention and professionalism as an employee.
  50. I-Knowledgeable, kind, fast
  51. N-Thank you 🙏 so much for your time, support, and your kindness of services.
  52. N- very nice and helpful.
  53. O- friendly and knowledgeable
  54. I-I am completely impressed with every aspect of your service.
  55. O- Her customer service and quick rapport building skills make her a gem any employer would be lucky to have. Can I keep her?
  56. I-11 out of 10 stars
  57. N- great and very responsive.
  58. I-Fast & efficient
  59. G-Outstanding
  60. B-exceeded expectations
  61. I-On time , and informed 🫵👍👏!
  62. I-I am so grateful for the way I was guided through this entire process by each caring & knowledgeable team member🤗‼️
  63. G- treated me like a friend which I really appreciated
  64. I-OUR CLAIM REP WAS WONDERFUL
  65. G-Easy from A-Z. Everyone involved made it very painless to complete.
  66. B-Without her patience and dedication I would be lost
  67. N-Couldn't have been more pleasant and compassionate
  68. N-She expressed care for my well being
  69. G-Great in every way!
  70. B-it was so nice to speak to people who were very professional and seemed to want to help me!
  71. I-it was so easy and painless!!
  72. O-The adjuster was prompt, courteous and professional.
  73. B-It was unbelievable very easy
  74. B-Rep was terrific and spoke in a calm reassuring voice
  75. G- Friendly, professional, empathetic
  76. G-outstanding, knowledgeable, courteous and friendly
  77. N-She rocks
  78. O-helpful and understanding of our needs.
  79. N-I felt reassured and supported
  80. G-He was understanding and helped to calm me down
  81. O-extremely professional and is fantastic at educating the process
  82. B-very easy in a stressful time
  83. G-Spectacular.
  84. N-It was a very scary time, so having a comforting and competent service, helped greatly.
  85. I-The adjuster was really kind and she made sure I as ok. We need more people like her.
  86. I-Fair, honest, objective, efficient, responsive, and unfailingly cheerful. What a gem!
  87. B-Thank you for being a refuge in this crazy world.
  88. I-I could not have asked for a better experience
  89. N- Can’t say enough good things about them during an obviously stressful time for us.
  90. G- his timeliness on handling and reviewing far exceeded my expectations.
  91. O- fast, professional, and demonstrated excellent customer service
  92. B-She had the perfect balance of handling the business with care
  93. O-TREATED MY EMPLOYEE WITH COMPASSION AND KINDNESS.
  94. B-I give a 10+!
  95. I-easy, low stress, everything was smooth
  96. G-very appreciative of how quick my adjuster was to help me put my families home back together
  97. B- made the process stress-free!
  98. B-I was dreading to make the call, but the associate who handled my claim was very nice and calmed me down
  99. G-It was a relief to work with a Great people who cared about our home.