Thoroughandabsolutelycaring!Bravo!SherocksCan’t say enoughgood things aboutthem during anobviously stressfultime for us.Spectacular.Friendly,helpfulandpromptHer customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?She was sopolite andgreat towork with!Outstandingveryimpressed!Sheexpressedcare for mywell beingI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downeasy, lowstress,everythingwas smoothExcellentcustomerservice!Thank youfor being arefuge in thiscrazy world.I greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.Thank you 🙏so much foryour time,support, andyour kindnessof services.Couldn't havebeen morepleasant andcompassionatesuper niceandexplainedthe processthoroughlyvery easyin astressfultimepolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesWithout herpatience anddedication Iwould be lostI can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjusterI was a littlenervous butthe rep putme at ease.The adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.ExtremelySatisfiedeasy andhasslefree!The ultimatetrust wasinstalled inmeoutstanding,knowledgeable,courteous andfriendlyshe did itwithempathy andcompassionI reallyneeded andappreciatedher helpThe adjusterwas prompt,courteousandprofessional.exceededexpectationsIt wasunbelievablevery easyPositiveexperiencestart tofinishThoroughandconsiderateCourteous,fair,pleasantOUR CLAIMREP WASWONDERFULvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherprompt andcourteousat all times.the bestadjuster I everencountered inmy extensivecareer.Veryprofessionaland caring.I was met withpatience,understanding,and kindnesshe has been socalming andinformative tohelp meunderstand theprocessShetalked tome like aFRIENDgreat andveryresponsive.Theprocesswas verysmooth veryknowledgeableIt was a relief towork with aGreat peoplewho caredabout ourhome.On time ,andinformed🫵👍👏!his timelinesson handlingand reviewingfar exceededmyexpectations.Refreshinglyoutstanding!Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!TREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.Pleasureto workwith.Customer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedprofessional,easy to workwith andcourteous.I givea 10+!it was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!incredible,and veryprofessionalveryprofessionaland providedstellarservice.She should berecognized forher attentionandprofessionalismas an employee.Easy from A-Z.Everyoneinvolved madeit very painlessto complete.Quickresponse time,friendly, andprovided goodguidance!Knowledgeable,kind, fasthelpful,knowledgeable,and efficient.I am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️The adjusterwas really kindand she madesure I as ok.We need morepeople like her.helpful andunderstandingof our needs.awesomeknowing andfeeling that myinsurance teamare behind me100%I feltreassuredandsupported11 outof 10starsIt was a very scarytime, so having acomforting andcompetent service,helped greatly.He wasunderstandingand helped tocalm medownI am completelyimpressed withevery aspect ofyour service.Quickresponses andclearcommunication.Thank you!made theprocessstress-free!She had theperfect balanceof handling thebusiness withcareGreatin everyway!From start tofinish, myexperience withHanoverexceeded allexpectations.Friendly,professional,empathetictreated melike a friendwhich I reallyappreciatedFast &efficientwe are sograteful for theresponsivenessand supportduring thisdifficult timeextremelyprofessionaland is fantasticat educatingthe processshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsfriendly andknowledgeablesmoothandeasyexceededourexpectationsI can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.fast, professional,anddemonstratedexcellentcustomer servicecaring,compassionateand extremelyhelpfulOutstandingI could nothave askedfor a betterexperienceverynice andhelpful.As goodas it canbe.best claimsexpert Ihave everworked withit was soeasy andpainless!!Rep was terrificand spoke in acalm reassuringvoiceThoroughandabsolutelycaring!Bravo!SherocksCan’t say enoughgood things aboutthem during anobviously stressfultime for us.Spectacular.Friendly,helpfulandpromptHer customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?She was sopolite andgreat towork with!Outstandingveryimpressed!Sheexpressedcare for mywell beingI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downeasy, lowstress,everythingwas smoothExcellentcustomerservice!Thank youfor being arefuge in thiscrazy world.I greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.Thank you 🙏so much foryour time,support, andyour kindnessof services.Couldn't havebeen morepleasant andcompassionatesuper niceandexplainedthe processthoroughlyvery easyin astressfultimepolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesWithout herpatience anddedication Iwould be lostI can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjusterI was a littlenervous butthe rep putme at ease.The adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.ExtremelySatisfiedeasy andhasslefree!The ultimatetrust wasinstalled inmeoutstanding,knowledgeable,courteous andfriendlyshe did itwithempathy andcompassionI reallyneeded andappreciatedher helpThe adjusterwas prompt,courteousandprofessional.exceededexpectationsIt wasunbelievablevery easyPositiveexperiencestart tofinishThoroughandconsiderateCourteous,fair,pleasantOUR CLAIMREP WASWONDERFULvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherprompt andcourteousat all times.the bestadjuster I everencountered inmy extensivecareer.Veryprofessionaland caring.I was met withpatience,understanding,and kindnesshe has been socalming andinformative tohelp meunderstand theprocessShetalked tome like aFRIENDgreat andveryresponsive.Theprocesswas verysmooth veryknowledgeableIt was a relief towork with aGreat peoplewho caredabout ourhome.On time ,andinformed🫵👍👏!his timelinesson handlingand reviewingfar exceededmyexpectations.Refreshinglyoutstanding!Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!TREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.Pleasureto workwith.Customer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedprofessional,easy to workwith andcourteous.I givea 10+!it was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!incredible,and veryprofessionalveryprofessionaland providedstellarservice.She should berecognized forher attentionandprofessionalismas an employee.Easy from A-Z.Everyoneinvolved madeit very painlessto complete.Quickresponse time,friendly, andprovided goodguidance!Knowledgeable,kind, fasthelpful,knowledgeable,and efficient.I am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️The adjusterwas really kindand she madesure I as ok.We need morepeople like her.helpful andunderstandingof our needs.awesomeknowing andfeeling that myinsurance teamare behind me100%I feltreassuredandsupported11 outof 10starsIt was a very scarytime, so having acomforting andcompetent service,helped greatly.He wasunderstandingand helped tocalm medownI am completelyimpressed withevery aspect ofyour service.Quickresponses andclearcommunication.Thank you!made theprocessstress-free!She had theperfect balanceof handling thebusiness withcareGreatin everyway!From start tofinish, myexperience withHanoverexceeded allexpectations.Friendly,professional,empathetictreated melike a friendwhich I reallyappreciatedFast &efficientwe are sograteful for theresponsivenessand supportduring thisdifficult timeextremelyprofessionaland is fantasticat educatingthe processshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsfriendly andknowledgeablesmoothandeasyexceededourexpectationsI can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.fast, professional,anddemonstratedexcellentcustomer servicecaring,compassionateand extremelyhelpfulOutstandingI could nothave askedfor a betterexperienceverynice andhelpful.As goodas it canbe.best claimsexpert Ihave everworked withit was soeasy andpainless!!Rep was terrificand spoke in acalm reassuringvoice

CSW 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. I-Thorough and absolutely caring! Bravo!
  2. N-She rocks
  3. N- Can’t say enough good things about them during an obviously stressful time for us.
  4. G-Spectacular.
  5. G-Friendly, helpful and prompt
  6. O- Her customer service and quick rapport building skills make her a gem any employer would be lucky to have. Can I keep her?
  7. O-She was so polite and great to work with!
  8. G-Outstanding
  9. N- very impressed!
  10. N-She expressed care for my well being
  11. B-I was dreading to make the call, but the associate who handled my claim was very nice and calmed me down
  12. I-easy, low stress, everything was smooth
  13. O-Excellent customer service!
  14. B-Thank you for being a refuge in this crazy world.
  15. B- I greatly appreciate her calm and compassionate manor in my time of crisis.
  16. G- I will forever appreciate his kind help navigating such an upsetting occurrence.
  17. N-Thank you 🙏 so much for your time, support, and your kindness of services.
  18. N-Couldn't have been more pleasant and compassionate
  19. O-super nice and explained the process thoroughly
  20. B-very easy in a stressful time
  21. B-polite, knowledgeable, very personable, and quick in their responses. I enjoy speaking with them more than any other businesses
  22. B-Without her patience and dedication I would be lost
  23. N-I can't express the comfort and less anxiety I felt after talking/dealing with the adjuster
  24. B- I was a little nervous but the rep put me at ease.
  25. O-The adjustor was amazing, professional but friendly, and she made the process easy to navigate.
  26. B-Extremely Satisfied
  27. O-easy and hassle free!
  28. G-The ultimate trust was installed in me
  29. G-outstanding, knowledgeable, courteous and friendly
  30. B-she did it with empathy and compassion
  31. B-I really needed and appreciated her help
  32. O-The adjuster was prompt, courteous and professional.
  33. B-exceeded expectations
  34. B-It was unbelievable very easy
  35. G-Positive experience start to finish
  36. N-Thorough and considerate
  37. N-Courteous, fair, pleasant
  38. I-OUR CLAIM REP WAS WONDERFUL
  39. G-very appreciative of how quick my adjuster was to help me put my families home back together
  40. I-prompt and courteous at all times.
  41. G- the best adjuster I ever encountered in my extensive career.
  42. N-Very professional and caring.
  43. N- I was met with patience, understanding, and kindness
  44. I- he has been so calming and informative to help me understand the process
  45. B-She talked to me like a FRIEND
  46. N- great and very responsive.
  47. I-The process was very smooth
  48. O-very knowledgeable
  49. G-It was a relief to work with a Great people who cared about our home.
  50. I-On time , and informed 🫵👍👏!
  51. G- his timeliness on handling and reviewing far exceeded my expectations.
  52. I-Refreshingly outstanding!
  53. I-Fair, honest, objective, efficient, responsive, and unfailingly cheerful. What a gem!
  54. O-TREATED MY EMPLOYEE WITH COMPASSION AND KINDNESS.
  55. O-Pleasure to work with.
  56. I-Customer service is top notch while handling claims and at a peace of mind while you’re going through whatever happened
  57. G- professional, easy to work with and courteous.
  58. B-I give a 10+!
  59. B-it was so nice to speak to people who were very professional and seemed to want to help me!
  60. N- incredible, and very professional
  61. G-very professional and provided stellar service.
  62. O-She should be recognized for her attention and professionalism as an employee.
  63. G-Easy from A-Z. Everyone involved made it very painless to complete.
  64. G-Quick response time, friendly, and provided good guidance!
  65. I-Knowledgeable, kind, fast
  66. I-helpful, knowledgeable, and efficient.
  67. I-I am so grateful for the way I was guided through this entire process by each caring & knowledgeable team member🤗‼️
  68. I-The adjuster was really kind and she made sure I as ok. We need more people like her.
  69. O-helpful and understanding of our needs.
  70. B-awesome knowing and feeling that my insurance team are behind me 100%
  71. N-I felt reassured and supported
  72. I-11 out of 10 stars
  73. N-It was a very scary time, so having a comforting and competent service, helped greatly.
  74. G-He was understanding and helped to calm me down
  75. I-I am completely impressed with every aspect of your service.
  76. O-Quick responses and clear communication. Thank you!
  77. B- made the process stress-free!
  78. B-She had the perfect balance of handling the business with care
  79. G-Great in every way!
  80. N-From start to finish, my experience with Hanover exceeded all expectations.
  81. G- Friendly, professional, empathetic
  82. G- treated me like a friend which I really appreciated
  83. I-Fast & efficient
  84. O-we are so grateful for the responsiveness and support during this difficult time
  85. O-extremely professional and is fantastic at educating the process
  86. I-she exemplifies great customer service and care and has never once failed to return my calls or answer my emails
  87. O- friendly and knowledgeable
  88. O-smooth and easy
  89. O-exceeded our expectations
  90. G-I can't imagine the claim process being any smoother. I would say that credit goes to my adjuster.
  91. O- fast, professional, and demonstrated excellent customer service
  92. N-caring, compassionate and extremely helpful
  93. N-Outstanding
  94. I-I could not have asked for a better experience
  95. N- very nice and helpful.
  96. B-As good as it can be.
  97. O- best claims expert I have ever worked with
  98. I-it was so easy and painless!!
  99. B-Rep was terrific and spoke in a calm reassuring voice