TREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.He wasunderstandingand helped tocalm medownFrom start tofinish, myexperience withHanoverexceeded allexpectations.Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?Knowledgeable,kind, fastI could nothave askedfor a betterexperienceit was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!As goodas it canbe.polite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesI was met withpatience,understanding,and kindnessverynice andhelpful.great andveryresponsive.prompt andcourteousat all times.I givea 10+!I feltreassuredandsupportedCourteous,fair,pleasantvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherawesomeknowing andfeeling that myinsurance teamare behind me100%we are sograteful for theresponsivenessand supportduring thisdifficult timeI am completelyimpressed withevery aspect ofyour service.veryprofessionaland providedstellarservice.Can’t say enoughgood things aboutthem during anobviously stressfultime for us.OutstandingIt was a very scarytime, so having acomforting andcompetent service,helped greatly.It was a relief towork with aGreat peoplewho caredabout ourhome.The ultimatetrust wasinstalled inmeShe should berecognized forher attentionandprofessionalismas an employee.Customer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.I am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️Rep was terrificand spoke in acalm reassuringvoiceCouldn't havebeen morepleasant andcompassionatesmoothandeasyFast &efficientExtremelySatisfiedI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downhelpful,knowledgeable,and efficient.caring,compassionateand extremelyhelpful11 outof 10starsShe had theperfect balanceof handling thebusiness withcarefast, professional,anddemonstratedexcellentcustomer serviceI can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjustersuper niceandexplainedthe processthoroughlyQuickresponse time,friendly, andprovided goodguidance!SherocksI can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.professional,easy to workwith andcourteous.Thoroughandconsideratemade theprocessstress-free!exceededexpectationsvery easyin astressfultimeThoroughandabsolutelycaring!Bravo!his timelinesson handlingand reviewingfar exceededmyexpectations.The adjusterwas prompt,courteousandprofessional.Sheexpressedcare for mywell beingEasy from A-Z.Everyoneinvolved madeit very painlessto complete.Positiveexperiencestart tofinishThe adjusterwas really kindand she madesure I as ok.We need morepeople like her.Veryprofessionaland caring.Excellentcustomerservice!On time ,andinformed🫵👍👏!exceededourexpectationsShetalked tome like aFRIENDThank youfor being arefuge in thiscrazy world.OutstandingIt wasunbelievablevery easyPleasureto workwith.extremelyprofessionaland is fantasticat educatingthe processfriendly andknowledgeableWithout herpatience anddedication Iwould be lostSpectacular.outstanding,knowledgeable,courteous andfriendlyShe was sopolite andgreat towork with!the bestadjuster I everencountered inmy extensivecareer.Refreshinglyoutstanding!Greatin everyway!treated melike a friendwhich I reallyappreciatedeasy, lowstress,everythingwas smoothhelpful andunderstandingof our needs.veryimpressed!OUR CLAIMREP WASWONDERFULI reallyneeded andappreciatedher helpFriendly,professional,empathetiche has been socalming andinformative tohelp meunderstand theprocessTheprocesswas verysmooth Quickresponses andclearcommunication.Thank you!I was a littlenervous butthe rep putme at ease.Thank you 🙏so much foryour time,support, andyour kindnessof services.incredible,and veryprofessionalI will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.best claimsexpert Ihave everworked withFriendly,helpfulandpromptveryknowledgeableit was soeasy andpainless!!Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!easy andhasslefree!I greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.she did itwithempathy andcompassionTREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.He wasunderstandingand helped tocalm medownFrom start tofinish, myexperience withHanoverexceeded allexpectations.Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?Knowledgeable,kind, fastI could nothave askedfor a betterexperienceit was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!As goodas it canbe.polite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesI was met withpatience,understanding,and kindnessverynice andhelpful.great andveryresponsive.prompt andcourteousat all times.I givea 10+!I feltreassuredandsupportedCourteous,fair,pleasantvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherawesomeknowing andfeeling that myinsurance teamare behind me100%we are sograteful for theresponsivenessand supportduring thisdifficult timeI am completelyimpressed withevery aspect ofyour service.veryprofessionaland providedstellarservice.Can’t say enoughgood things aboutthem during anobviously stressfultime for us.OutstandingIt was a very scarytime, so having acomforting andcompetent service,helped greatly.It was a relief towork with aGreat peoplewho caredabout ourhome.The ultimatetrust wasinstalled inmeShe should berecognized forher attentionandprofessionalismas an employee.Customer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.I am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️Rep was terrificand spoke in acalm reassuringvoiceCouldn't havebeen morepleasant andcompassionatesmoothandeasyFast &efficientExtremelySatisfiedI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downhelpful,knowledgeable,and efficient.caring,compassionateand extremelyhelpful11 outof 10starsShe had theperfect balanceof handling thebusiness withcarefast, professional,anddemonstratedexcellentcustomer serviceI can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjustersuper niceandexplainedthe processthoroughlyQuickresponse time,friendly, andprovided goodguidance!SherocksI can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.professional,easy to workwith andcourteous.Thoroughandconsideratemade theprocessstress-free!exceededexpectationsvery easyin astressfultimeThoroughandabsolutelycaring!Bravo!his timelinesson handlingand reviewingfar exceededmyexpectations.The adjusterwas prompt,courteousandprofessional.Sheexpressedcare for mywell beingEasy from A-Z.Everyoneinvolved madeit very painlessto complete.Positiveexperiencestart tofinishThe adjusterwas really kindand she madesure I as ok.We need morepeople like her.Veryprofessionaland caring.Excellentcustomerservice!On time ,andinformed🫵👍👏!exceededourexpectationsShetalked tome like aFRIENDThank youfor being arefuge in thiscrazy world.OutstandingIt wasunbelievablevery easyPleasureto workwith.extremelyprofessionaland is fantasticat educatingthe processfriendly andknowledgeableWithout herpatience anddedication Iwould be lostSpectacular.outstanding,knowledgeable,courteous andfriendlyShe was sopolite andgreat towork with!the bestadjuster I everencountered inmy extensivecareer.Refreshinglyoutstanding!Greatin everyway!treated melike a friendwhich I reallyappreciatedeasy, lowstress,everythingwas smoothhelpful andunderstandingof our needs.veryimpressed!OUR CLAIMREP WASWONDERFULI reallyneeded andappreciatedher helpFriendly,professional,empathetiche has been socalming andinformative tohelp meunderstand theprocessTheprocesswas verysmooth Quickresponses andclearcommunication.Thank you!I was a littlenervous butthe rep putme at ease.Thank you 🙏so much foryour time,support, andyour kindnessof services.incredible,and veryprofessionalI will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.best claimsexpert Ihave everworked withFriendly,helpfulandpromptveryknowledgeableit was soeasy andpainless!!Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!easy andhasslefree!I greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.she did itwithempathy andcompassion

CSW 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. O-TREATED MY EMPLOYEE WITH COMPASSION AND KINDNESS.
  2. G-He was understanding and helped to calm me down
  3. N-From start to finish, my experience with Hanover exceeded all expectations.
  4. O- Her customer service and quick rapport building skills make her a gem any employer would be lucky to have. Can I keep her?
  5. I-Knowledgeable, kind, fast
  6. I-I could not have asked for a better experience
  7. B-it was so nice to speak to people who were very professional and seemed to want to help me!
  8. B-As good as it can be.
  9. B-polite, knowledgeable, very personable, and quick in their responses. I enjoy speaking with them more than any other businesses
  10. N- I was met with patience, understanding, and kindness
  11. N- very nice and helpful.
  12. N- great and very responsive.
  13. I-prompt and courteous at all times.
  14. B-I give a 10+!
  15. N-I felt reassured and supported
  16. N-Courteous, fair, pleasant
  17. G-very appreciative of how quick my adjuster was to help me put my families home back together
  18. B-awesome knowing and feeling that my insurance team are behind me 100%
  19. O-we are so grateful for the responsiveness and support during this difficult time
  20. I-I am completely impressed with every aspect of your service.
  21. G-very professional and provided stellar service.
  22. N- Can’t say enough good things about them during an obviously stressful time for us.
  23. G-Outstanding
  24. N-It was a very scary time, so having a comforting and competent service, helped greatly.
  25. G-It was a relief to work with a Great people who cared about our home.
  26. G-The ultimate trust was installed in me
  27. O-She should be recognized for her attention and professionalism as an employee.
  28. I-Customer service is top notch while handling claims and at a peace of mind while you’re going through whatever happened
  29. I-she exemplifies great customer service and care and has never once failed to return my calls or answer my emails
  30. O-The adjustor was amazing, professional but friendly, and she made the process easy to navigate.
  31. I-I am so grateful for the way I was guided through this entire process by each caring & knowledgeable team member🤗‼️
  32. B-Rep was terrific and spoke in a calm reassuring voice
  33. N-Couldn't have been more pleasant and compassionate
  34. O-smooth and easy
  35. I-Fast & efficient
  36. B-Extremely Satisfied
  37. B-I was dreading to make the call, but the associate who handled my claim was very nice and calmed me down
  38. I-helpful, knowledgeable, and efficient.
  39. N-caring, compassionate and extremely helpful
  40. I-11 out of 10 stars
  41. B-She had the perfect balance of handling the business with care
  42. O- fast, professional, and demonstrated excellent customer service
  43. N-I can't express the comfort and less anxiety I felt after talking/dealing with the adjuster
  44. O-super nice and explained the process thoroughly
  45. G-Quick response time, friendly, and provided good guidance!
  46. N-She rocks
  47. G-I can't imagine the claim process being any smoother. I would say that credit goes to my adjuster.
  48. G- professional, easy to work with and courteous.
  49. N-Thorough and considerate
  50. B- made the process stress-free!
  51. B-exceeded expectations
  52. B-very easy in a stressful time
  53. I-Thorough and absolutely caring! Bravo!
  54. G- his timeliness on handling and reviewing far exceeded my expectations.
  55. O-The adjuster was prompt, courteous and professional.
  56. N-She expressed care for my well being
  57. G-Easy from A-Z. Everyone involved made it very painless to complete.
  58. G-Positive experience start to finish
  59. I-The adjuster was really kind and she made sure I as ok. We need more people like her.
  60. N-Very professional and caring.
  61. O-Excellent customer service!
  62. I-On time , and informed 🫵👍👏!
  63. O-exceeded our expectations
  64. B-She talked to me like a FRIEND
  65. B-Thank you for being a refuge in this crazy world.
  66. N-Outstanding
  67. B-It was unbelievable very easy
  68. O-Pleasure to work with.
  69. O-extremely professional and is fantastic at educating the process
  70. O- friendly and knowledgeable
  71. B-Without her patience and dedication I would be lost
  72. G-Spectacular.
  73. G-outstanding, knowledgeable, courteous and friendly
  74. O-She was so polite and great to work with!
  75. G- the best adjuster I ever encountered in my extensive career.
  76. I-Refreshingly outstanding!
  77. G-Great in every way!
  78. G- treated me like a friend which I really appreciated
  79. I-easy, low stress, everything was smooth
  80. O-helpful and understanding of our needs.
  81. N- very impressed!
  82. I-OUR CLAIM REP WAS WONDERFUL
  83. B-I really needed and appreciated her help
  84. G- Friendly, professional, empathetic
  85. I- he has been so calming and informative to help me understand the process
  86. I-The process was very smooth
  87. O-Quick responses and clear communication. Thank you!
  88. B- I was a little nervous but the rep put me at ease.
  89. N-Thank you 🙏 so much for your time, support, and your kindness of services.
  90. N- incredible, and very professional
  91. G- I will forever appreciate his kind help navigating such an upsetting occurrence.
  92. O- best claims expert I have ever worked with
  93. G-Friendly, helpful and prompt
  94. O-very knowledgeable
  95. I-it was so easy and painless!!
  96. I-Fair, honest, objective, efficient, responsive, and unfailingly cheerful. What a gem!
  97. O-easy and hassle free!
  98. B- I greatly appreciate her calm and compassionate manor in my time of crisis.
  99. B-she did it with empathy and compassion