Knowledgeable,kind, fastShetalked tome like aFRIENDCan’t say enoughgood things aboutthem during anobviously stressfultime for us.Rep was terrificand spoke in acalm reassuringvoiceI was met withpatience,understanding,and kindnessQuickresponse time,friendly, andprovided goodguidance!I am completelyimpressed withevery aspect ofyour service.Refreshinglyoutstanding!treated melike a friendwhich I reallyappreciatedVeryprofessionaland caring.helpful,knowledgeable,and efficient.It wasunbelievablevery easyI am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️verynice andhelpful.incredible,and veryprofessional11 outof 10starswe are sograteful for theresponsivenessand supportduring thisdifficult timeThank you 🙏so much foryour time,support, andyour kindnessof services.exceededourexpectationsshe did itwithempathy andcompassionthe bestadjuster I everencountered inmy extensivecareer.As goodas it canbe.exceededexpectationsSheexpressedcare for mywell beingI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downFriendly,helpfulandpromptThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.She had theperfect balanceof handling thebusiness withcareFrom start tofinish, myexperience withHanoverexceeded allexpectations.I reallyneeded andappreciatedher helppolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesShe was sopolite andgreat towork with!fast, professional,anddemonstratedexcellentcustomer serviceQuickresponses andclearcommunication.Thank you!The adjusterwas really kindand she madesure I as ok.We need morepeople like her.Spectacular.It was a relief towork with aGreat peoplewho caredabout ourhome.very easyin astressfultimeThe ultimatetrust wasinstalled inmePositiveexperiencestart tofinishCouldn't havebeen morepleasant andcompassionateI givea 10+!very appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherExtremelySatisfiedCourteous,fair,pleasantshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsgreat andveryresponsive.Excellentcustomerservice!easy andhasslefree!veryknowledgeableTREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.On time ,andinformed🫵👍👏!Thoroughandconsiderateextremelyprofessionaland is fantasticat educatingthe processI will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?made theprocessstress-free!helpful andunderstandingof our needs.prompt andcourteousat all times.best claimsexpert Ihave everworked withI was a littlenervous butthe rep putme at ease.I can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.OutstandingThoroughandabsolutelycaring!Bravo!I could nothave askedfor a betterexperienceit was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!outstanding,knowledgeable,courteous andfriendlyit was soeasy andpainless!!Without herpatience anddedication Iwould be losthis timelinesson handlingand reviewingfar exceededmyexpectations.super niceandexplainedthe processthoroughlyfriendly andknowledgeableFriendly,professional,empatheticGreatin everyway!awesomeknowing andfeeling that myinsurance teamare behind me100%Fast &efficientveryimpressed!I feltreassuredandsupportedPleasureto workwith.Theprocesswas verysmooth Customer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedI greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.He wasunderstandingand helped tocalm medownShe should berecognized forher attentionandprofessionalismas an employee.Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!OutstandingSherockseasy, lowstress,everythingwas smoothThank youfor being arefuge in thiscrazy world.he has been socalming andinformative tohelp meunderstand theprocessEasy from A-Z.Everyoneinvolved madeit very painlessto complete.It was a very scarytime, so having acomforting andcompetent service,helped greatly.smoothandeasycaring,compassionateand extremelyhelpfulprofessional,easy to workwith andcourteous.The adjusterwas prompt,courteousandprofessional.veryprofessionaland providedstellarservice.OUR CLAIMREP WASWONDERFULI can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjusterKnowledgeable,kind, fastShetalked tome like aFRIENDCan’t say enoughgood things aboutthem during anobviously stressfultime for us.Rep was terrificand spoke in acalm reassuringvoiceI was met withpatience,understanding,and kindnessQuickresponse time,friendly, andprovided goodguidance!I am completelyimpressed withevery aspect ofyour service.Refreshinglyoutstanding!treated melike a friendwhich I reallyappreciatedVeryprofessionaland caring.helpful,knowledgeable,and efficient.It wasunbelievablevery easyI am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️verynice andhelpful.incredible,and veryprofessional11 outof 10starswe are sograteful for theresponsivenessand supportduring thisdifficult timeThank you 🙏so much foryour time,support, andyour kindnessof services.exceededourexpectationsshe did itwithempathy andcompassionthe bestadjuster I everencountered inmy extensivecareer.As goodas it canbe.exceededexpectationsSheexpressedcare for mywell beingI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downFriendly,helpfulandpromptThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.She had theperfect balanceof handling thebusiness withcareFrom start tofinish, myexperience withHanoverexceeded allexpectations.I reallyneeded andappreciatedher helppolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesShe was sopolite andgreat towork with!fast, professional,anddemonstratedexcellentcustomer serviceQuickresponses andclearcommunication.Thank you!The adjusterwas really kindand she madesure I as ok.We need morepeople like her.Spectacular.It was a relief towork with aGreat peoplewho caredabout ourhome.very easyin astressfultimeThe ultimatetrust wasinstalled inmePositiveexperiencestart tofinishCouldn't havebeen morepleasant andcompassionateI givea 10+!very appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherExtremelySatisfiedCourteous,fair,pleasantshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsgreat andveryresponsive.Excellentcustomerservice!easy andhasslefree!veryknowledgeableTREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.On time ,andinformed🫵👍👏!Thoroughandconsiderateextremelyprofessionaland is fantasticat educatingthe processI will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?made theprocessstress-free!helpful andunderstandingof our needs.prompt andcourteousat all times.best claimsexpert Ihave everworked withI was a littlenervous butthe rep putme at ease.I can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.OutstandingThoroughandabsolutelycaring!Bravo!I could nothave askedfor a betterexperienceit was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!outstanding,knowledgeable,courteous andfriendlyit was soeasy andpainless!!Without herpatience anddedication Iwould be losthis timelinesson handlingand reviewingfar exceededmyexpectations.super niceandexplainedthe processthoroughlyfriendly andknowledgeableFriendly,professional,empatheticGreatin everyway!awesomeknowing andfeeling that myinsurance teamare behind me100%Fast &efficientveryimpressed!I feltreassuredandsupportedPleasureto workwith.Theprocesswas verysmooth Customer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedI greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.He wasunderstandingand helped tocalm medownShe should berecognized forher attentionandprofessionalismas an employee.Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!OutstandingSherockseasy, lowstress,everythingwas smoothThank youfor being arefuge in thiscrazy world.he has been socalming andinformative tohelp meunderstand theprocessEasy from A-Z.Everyoneinvolved madeit very painlessto complete.It was a very scarytime, so having acomforting andcompetent service,helped greatly.smoothandeasycaring,compassionateand extremelyhelpfulprofessional,easy to workwith andcourteous.The adjusterwas prompt,courteousandprofessional.veryprofessionaland providedstellarservice.OUR CLAIMREP WASWONDERFULI can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjuster

CSW 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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B
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G
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N
  1. I-Knowledgeable, kind, fast
  2. B-She talked to me like a FRIEND
  3. N- Can’t say enough good things about them during an obviously stressful time for us.
  4. B-Rep was terrific and spoke in a calm reassuring voice
  5. N- I was met with patience, understanding, and kindness
  6. G-Quick response time, friendly, and provided good guidance!
  7. I-I am completely impressed with every aspect of your service.
  8. I-Refreshingly outstanding!
  9. G- treated me like a friend which I really appreciated
  10. N-Very professional and caring.
  11. I-helpful, knowledgeable, and efficient.
  12. B-It was unbelievable very easy
  13. I-I am so grateful for the way I was guided through this entire process by each caring & knowledgeable team member🤗‼️
  14. N- very nice and helpful.
  15. N- incredible, and very professional
  16. I-11 out of 10 stars
  17. O-we are so grateful for the responsiveness and support during this difficult time
  18. N-Thank you 🙏 so much for your time, support, and your kindness of services.
  19. O-exceeded our expectations
  20. B-she did it with empathy and compassion
  21. G- the best adjuster I ever encountered in my extensive career.
  22. B-As good as it can be.
  23. B-exceeded expectations
  24. N-She expressed care for my well being
  25. B-I was dreading to make the call, but the associate who handled my claim was very nice and calmed me down
  26. G-Friendly, helpful and prompt
  27. O-The adjustor was amazing, professional but friendly, and she made the process easy to navigate.
  28. B-She had the perfect balance of handling the business with care
  29. N-From start to finish, my experience with Hanover exceeded all expectations.
  30. B-I really needed and appreciated her help
  31. B-polite, knowledgeable, very personable, and quick in their responses. I enjoy speaking with them more than any other businesses
  32. O-She was so polite and great to work with!
  33. O- fast, professional, and demonstrated excellent customer service
  34. O-Quick responses and clear communication. Thank you!
  35. I-The adjuster was really kind and she made sure I as ok. We need more people like her.
  36. G-Spectacular.
  37. G-It was a relief to work with a Great people who cared about our home.
  38. B-very easy in a stressful time
  39. G-The ultimate trust was installed in me
  40. G-Positive experience start to finish
  41. N-Couldn't have been more pleasant and compassionate
  42. B-I give a 10+!
  43. G-very appreciative of how quick my adjuster was to help me put my families home back together
  44. B-Extremely Satisfied
  45. N-Courteous, fair, pleasant
  46. I-she exemplifies great customer service and care and has never once failed to return my calls or answer my emails
  47. N- great and very responsive.
  48. O-Excellent customer service!
  49. O-easy and hassle free!
  50. O-very knowledgeable
  51. O-TREATED MY EMPLOYEE WITH COMPASSION AND KINDNESS.
  52. I-On time , and informed 🫵👍👏!
  53. N-Thorough and considerate
  54. O-extremely professional and is fantastic at educating the process
  55. G- I will forever appreciate his kind help navigating such an upsetting occurrence.
  56. O- Her customer service and quick rapport building skills make her a gem any employer would be lucky to have. Can I keep her?
  57. B- made the process stress-free!
  58. O-helpful and understanding of our needs.
  59. I-prompt and courteous at all times.
  60. O- best claims expert I have ever worked with
  61. B- I was a little nervous but the rep put me at ease.
  62. G-I can't imagine the claim process being any smoother. I would say that credit goes to my adjuster.
  63. G-Outstanding
  64. I-Thorough and absolutely caring! Bravo!
  65. I-I could not have asked for a better experience
  66. B-it was so nice to speak to people who were very professional and seemed to want to help me!
  67. G-outstanding, knowledgeable, courteous and friendly
  68. I-it was so easy and painless!!
  69. B-Without her patience and dedication I would be lost
  70. G- his timeliness on handling and reviewing far exceeded my expectations.
  71. O-super nice and explained the process thoroughly
  72. O- friendly and knowledgeable
  73. G- Friendly, professional, empathetic
  74. G-Great in every way!
  75. B-awesome knowing and feeling that my insurance team are behind me 100%
  76. I-Fast & efficient
  77. N- very impressed!
  78. N-I felt reassured and supported
  79. O-Pleasure to work with.
  80. I-The process was very smooth
  81. I-Customer service is top notch while handling claims and at a peace of mind while you’re going through whatever happened
  82. B- I greatly appreciate her calm and compassionate manor in my time of crisis.
  83. G-He was understanding and helped to calm me down
  84. O-She should be recognized for her attention and professionalism as an employee.
  85. I-Fair, honest, objective, efficient, responsive, and unfailingly cheerful. What a gem!
  86. N-Outstanding
  87. N-She rocks
  88. I-easy, low stress, everything was smooth
  89. B-Thank you for being a refuge in this crazy world.
  90. I- he has been so calming and informative to help me understand the process
  91. G-Easy from A-Z. Everyone involved made it very painless to complete.
  92. N-It was a very scary time, so having a comforting and competent service, helped greatly.
  93. O-smooth and easy
  94. N-caring, compassionate and extremely helpful
  95. G- professional, easy to work with and courteous.
  96. O-The adjuster was prompt, courteous and professional.
  97. G-very professional and provided stellar service.
  98. I-OUR CLAIM REP WAS WONDERFUL
  99. N-I can't express the comfort and less anxiety I felt after talking/dealing with the adjuster