it was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!Friendly,helpfulandprompthelpful,knowledgeable,and efficient.awesomeknowing andfeeling that myinsurance teamare behind me100%ThoroughandconsiderateOUR CLAIMREP WASWONDERFULThe ultimatetrust wasinstalled inmeIt was a relief towork with aGreat peoplewho caredabout ourhome.Quickresponse time,friendly, andprovided goodguidance!Excellentcustomerservice!I feltreassuredandsupportedexceededourexpectationsFair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!best claimsexpert Ihave everworked withhelpful andunderstandingof our needs.Couldn't havebeen morepleasant andcompassionateveryknowledgeablefriendly andknowledgeableI am completelyimpressed withevery aspect ofyour service.SherocksThoroughandabsolutelycaring!Bravo!the bestadjuster I everencountered inmy extensivecareer.He wasunderstandingand helped tocalm medownI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downRefreshinglyoutstanding!Outstandingit was soeasy andpainless!!I can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.Courteous,fair,pleasantI was a littlenervous butthe rep putme at ease.Pleasureto workwith.The adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.She had theperfect balanceof handling thebusiness withcareexceededexpectationsvery easyin astressfultimemade theprocessstress-free!she did itwithempathy andcompassionincredible,and veryprofessionalsmoothandeasyVeryprofessionaland caring.veryprofessionaland providedstellarservice.Rep was terrificand spoke in acalm reassuringvoiceIt was a very scarytime, so having acomforting andcompetent service,helped greatly.polite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesprompt andcourteousat all times.Can’t say enoughgood things aboutthem during anobviously stressfultime for us.Theprocesswas verysmooth She should berecognized forher attentionandprofessionalismas an employee.Without herpatience anddedication Iwould be lostQuickresponses andclearcommunication.Thank you!professional,easy to workwith andcourteous.Positiveexperiencestart tofinishveryimpressed!Thank you 🙏so much foryour time,support, andyour kindnessof services.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.ExtremelySatisfiedvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherextremelyprofessionaland is fantasticat educatingthe processCustomer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedsuper niceandexplainedthe processthoroughlySpectacular.easy, lowstress,everythingwas smoothShe was sopolite andgreat towork with!Friendly,professional,empatheticIt wasunbelievablevery easytreated melike a friendwhich I reallyappreciatedI reallyneeded andappreciatedher helpHer customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?easy andhasslefree!As goodas it canbe.Fast &efficientverynice andhelpful.caring,compassionateand extremelyhelpfuloutstanding,knowledgeable,courteous andfriendlyhe has been socalming andinformative tohelp meunderstand theprocessOn time ,andinformed🫵👍👏!I was met withpatience,understanding,and kindnessshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailshis timelinesson handlingand reviewingfar exceededmyexpectations.I greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.I givea 10+!fast, professional,anddemonstratedexcellentcustomer serviceKnowledgeable,kind, fastwe are sograteful for theresponsivenessand supportduring thisdifficult timeI could nothave askedfor a betterexperienceEasy from A-Z.Everyoneinvolved madeit very painlessto complete.I can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjuster11 outof 10starsThe adjusterwas really kindand she madesure I as ok.We need morepeople like her.Sheexpressedcare for mywell beinggreat andveryresponsive.Greatin everyway!TREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.OutstandingI am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️From start tofinish, myexperience withHanoverexceeded allexpectations.The adjusterwas prompt,courteousandprofessional.Thank youfor being arefuge in thiscrazy world.Shetalked tome like aFRIENDit was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!Friendly,helpfulandprompthelpful,knowledgeable,and efficient.awesomeknowing andfeeling that myinsurance teamare behind me100%ThoroughandconsiderateOUR CLAIMREP WASWONDERFULThe ultimatetrust wasinstalled inmeIt was a relief towork with aGreat peoplewho caredabout ourhome.Quickresponse time,friendly, andprovided goodguidance!Excellentcustomerservice!I feltreassuredandsupportedexceededourexpectationsFair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!best claimsexpert Ihave everworked withhelpful andunderstandingof our needs.Couldn't havebeen morepleasant andcompassionateveryknowledgeablefriendly andknowledgeableI am completelyimpressed withevery aspect ofyour service.SherocksThoroughandabsolutelycaring!Bravo!the bestadjuster I everencountered inmy extensivecareer.He wasunderstandingand helped tocalm medownI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downRefreshinglyoutstanding!Outstandingit was soeasy andpainless!!I can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.Courteous,fair,pleasantI was a littlenervous butthe rep putme at ease.Pleasureto workwith.The adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.She had theperfect balanceof handling thebusiness withcareexceededexpectationsvery easyin astressfultimemade theprocessstress-free!she did itwithempathy andcompassionincredible,and veryprofessionalsmoothandeasyVeryprofessionaland caring.veryprofessionaland providedstellarservice.Rep was terrificand spoke in acalm reassuringvoiceIt was a very scarytime, so having acomforting andcompetent service,helped greatly.polite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesprompt andcourteousat all times.Can’t say enoughgood things aboutthem during anobviously stressfultime for us.Theprocesswas verysmooth She should berecognized forher attentionandprofessionalismas an employee.Without herpatience anddedication Iwould be lostQuickresponses andclearcommunication.Thank you!professional,easy to workwith andcourteous.Positiveexperiencestart tofinishveryimpressed!Thank you 🙏so much foryour time,support, andyour kindnessof services.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.ExtremelySatisfiedvery appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherextremelyprofessionaland is fantasticat educatingthe processCustomer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedsuper niceandexplainedthe processthoroughlySpectacular.easy, lowstress,everythingwas smoothShe was sopolite andgreat towork with!Friendly,professional,empatheticIt wasunbelievablevery easytreated melike a friendwhich I reallyappreciatedI reallyneeded andappreciatedher helpHer customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?easy andhasslefree!As goodas it canbe.Fast &efficientverynice andhelpful.caring,compassionateand extremelyhelpfuloutstanding,knowledgeable,courteous andfriendlyhe has been socalming andinformative tohelp meunderstand theprocessOn time ,andinformed🫵👍👏!I was met withpatience,understanding,and kindnessshe exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailshis timelinesson handlingand reviewingfar exceededmyexpectations.I greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.I givea 10+!fast, professional,anddemonstratedexcellentcustomer serviceKnowledgeable,kind, fastwe are sograteful for theresponsivenessand supportduring thisdifficult timeI could nothave askedfor a betterexperienceEasy from A-Z.Everyoneinvolved madeit very painlessto complete.I can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjuster11 outof 10starsThe adjusterwas really kindand she madesure I as ok.We need morepeople like her.Sheexpressedcare for mywell beinggreat andveryresponsive.Greatin everyway!TREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.OutstandingI am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️From start tofinish, myexperience withHanoverexceeded allexpectations.The adjusterwas prompt,courteousandprofessional.Thank youfor being arefuge in thiscrazy world.Shetalked tome like aFRIEND

CSW 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. B-it was so nice to speak to people who were very professional and seemed to want to help me!
  2. G-Friendly, helpful and prompt
  3. I-helpful, knowledgeable, and efficient.
  4. B-awesome knowing and feeling that my insurance team are behind me 100%
  5. N-Thorough and considerate
  6. I-OUR CLAIM REP WAS WONDERFUL
  7. G-The ultimate trust was installed in me
  8. G-It was a relief to work with a Great people who cared about our home.
  9. G-Quick response time, friendly, and provided good guidance!
  10. O-Excellent customer service!
  11. N-I felt reassured and supported
  12. O-exceeded our expectations
  13. I-Fair, honest, objective, efficient, responsive, and unfailingly cheerful. What a gem!
  14. O- best claims expert I have ever worked with
  15. O-helpful and understanding of our needs.
  16. N-Couldn't have been more pleasant and compassionate
  17. O-very knowledgeable
  18. O- friendly and knowledgeable
  19. I-I am completely impressed with every aspect of your service.
  20. N-She rocks
  21. I-Thorough and absolutely caring! Bravo!
  22. G- the best adjuster I ever encountered in my extensive career.
  23. G-He was understanding and helped to calm me down
  24. B-I was dreading to make the call, but the associate who handled my claim was very nice and calmed me down
  25. I-Refreshingly outstanding!
  26. N-Outstanding
  27. I-it was so easy and painless!!
  28. G-I can't imagine the claim process being any smoother. I would say that credit goes to my adjuster.
  29. N-Courteous, fair, pleasant
  30. B- I was a little nervous but the rep put me at ease.
  31. O-Pleasure to work with.
  32. O-The adjustor was amazing, professional but friendly, and she made the process easy to navigate.
  33. B-She had the perfect balance of handling the business with care
  34. B-exceeded expectations
  35. B-very easy in a stressful time
  36. B- made the process stress-free!
  37. B-she did it with empathy and compassion
  38. N- incredible, and very professional
  39. O-smooth and easy
  40. N-Very professional and caring.
  41. G-very professional and provided stellar service.
  42. B-Rep was terrific and spoke in a calm reassuring voice
  43. N-It was a very scary time, so having a comforting and competent service, helped greatly.
  44. B-polite, knowledgeable, very personable, and quick in their responses. I enjoy speaking with them more than any other businesses
  45. I-prompt and courteous at all times.
  46. N- Can’t say enough good things about them during an obviously stressful time for us.
  47. I-The process was very smooth
  48. O-She should be recognized for her attention and professionalism as an employee.
  49. B-Without her patience and dedication I would be lost
  50. O-Quick responses and clear communication. Thank you!
  51. G- professional, easy to work with and courteous.
  52. G-Positive experience start to finish
  53. N- very impressed!
  54. N-Thank you 🙏 so much for your time, support, and your kindness of services.
  55. G- I will forever appreciate his kind help navigating such an upsetting occurrence.
  56. B-Extremely Satisfied
  57. G-very appreciative of how quick my adjuster was to help me put my families home back together
  58. O-extremely professional and is fantastic at educating the process
  59. I-Customer service is top notch while handling claims and at a peace of mind while you’re going through whatever happened
  60. O-super nice and explained the process thoroughly
  61. G-Spectacular.
  62. I-easy, low stress, everything was smooth
  63. O-She was so polite and great to work with!
  64. G- Friendly, professional, empathetic
  65. B-It was unbelievable very easy
  66. G- treated me like a friend which I really appreciated
  67. B-I really needed and appreciated her help
  68. O- Her customer service and quick rapport building skills make her a gem any employer would be lucky to have. Can I keep her?
  69. O-easy and hassle free!
  70. B-As good as it can be.
  71. I-Fast & efficient
  72. N- very nice and helpful.
  73. N-caring, compassionate and extremely helpful
  74. G-outstanding, knowledgeable, courteous and friendly
  75. I- he has been so calming and informative to help me understand the process
  76. I-On time , and informed 🫵👍👏!
  77. N- I was met with patience, understanding, and kindness
  78. I-she exemplifies great customer service and care and has never once failed to return my calls or answer my emails
  79. G- his timeliness on handling and reviewing far exceeded my expectations.
  80. B- I greatly appreciate her calm and compassionate manor in my time of crisis.
  81. B-I give a 10+!
  82. O- fast, professional, and demonstrated excellent customer service
  83. I-Knowledgeable, kind, fast
  84. O-we are so grateful for the responsiveness and support during this difficult time
  85. I-I could not have asked for a better experience
  86. G-Easy from A-Z. Everyone involved made it very painless to complete.
  87. N-I can't express the comfort and less anxiety I felt after talking/dealing with the adjuster
  88. I-11 out of 10 stars
  89. I-The adjuster was really kind and she made sure I as ok. We need more people like her.
  90. N-She expressed care for my well being
  91. N- great and very responsive.
  92. G-Great in every way!
  93. O-TREATED MY EMPLOYEE WITH COMPASSION AND KINDNESS.
  94. G-Outstanding
  95. I-I am so grateful for the way I was guided through this entire process by each caring & knowledgeable team member🤗‼️
  96. N-From start to finish, my experience with Hanover exceeded all expectations.
  97. O-The adjuster was prompt, courteous and professional.
  98. B-Thank you for being a refuge in this crazy world.
  99. B-She talked to me like a FRIEND