great andveryresponsive.Theprocesswas verysmooth very appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherThank youfor being arefuge in thiscrazy world.I givea 10+!helpful andunderstandingof our needs.I can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjusterShetalked tome like aFRIENDIt wasunbelievablevery easyWithout herpatience anddedication Iwould be lostShe was sopolite andgreat towork with!It was a relief towork with aGreat peoplewho caredabout ourhome.11 outof 10starsThe adjusterwas prompt,courteousandprofessional.Positiveexperiencestart tofinishThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.extremelyprofessionaland is fantasticat educatingthe processprompt andcourteousat all times.Quickresponses andclearcommunication.Thank you!verynice andhelpful.Fast &efficientexceededourexpectationsFriendly,professional,empatheticshe did itwithempathy andcompassionSpectacular.She should berecognized forher attentionandprofessionalismas an employee.Outstandinghe has been socalming andinformative tohelp meunderstand theprocessbest claimsexpert Ihave everworked withI could nothave askedfor a betterexperienceExtremelySatisfiedI was met withpatience,understanding,and kindnesspolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesI am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?I can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.the bestadjuster I everencountered inmy extensivecareer.On time ,andinformed🫵👍👏!super niceandexplainedthe processthoroughlyI greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.Easy from A-Z.Everyoneinvolved madeit very painlessto complete.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.Friendly,helpfulandpromptoutstanding,knowledgeable,courteous andfriendlyveryimpressed!Couldn't havebeen morepleasant andcompassionateawesomeknowing andfeeling that myinsurance teamare behind me100%The ultimatetrust wasinstalled inmeeasy, lowstress,everythingwas smoothTREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.Knowledgeable,kind, fastsmoothandeasyVeryprofessionaland caring.From start tofinish, myexperience withHanoverexceeded allexpectations.I was a littlenervous butthe rep putme at ease.As goodas it canbe.Thoroughandabsolutelycaring!Bravo!made theprocessstress-free!very easyin astressfultimeveryknowledgeablehelpful,knowledgeable,and efficient.SherocksOutstandingThank you 🙏so much foryour time,support, andyour kindnessof services.his timelinesson handlingand reviewingfar exceededmyexpectations.I feltreassuredandsupportedI am completelyimpressed withevery aspect ofyour service.incredible,and veryprofessionalPleasureto workwith.Rep was terrificand spoke in acalm reassuringvoiceSheexpressedcare for mywell beingIt was a very scarytime, so having acomforting andcompetent service,helped greatly.veryprofessionaland providedstellarservice.friendly andknowledgeablefast, professional,anddemonstratedexcellentcustomer serviceCustomer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedI reallyneeded andappreciatedher helpThe adjusterwas really kindand she madesure I as ok.We need morepeople like her.it was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!Refreshinglyoutstanding!Courteous,fair,pleasanttreated melike a friendwhich I reallyappreciatedQuickresponse time,friendly, andprovided goodguidance!Excellentcustomerservice!Can’t say enoughgood things aboutthem during anobviously stressfultime for us.Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!OUR CLAIMREP WASWONDERFULprofessional,easy to workwith andcourteous.she exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsexceededexpectationsHe wasunderstandingand helped tocalm medownwe are sograteful for theresponsivenessand supportduring thisdifficult timeGreatin everyway!easy andhasslefree!ThoroughandconsiderateI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downit was soeasy andpainless!!She had theperfect balanceof handling thebusiness withcarecaring,compassionateand extremelyhelpfulgreat andveryresponsive.Theprocesswas verysmooth very appreciativeof how quick myadjuster was tohelp me put myfamilies homeback togetherThank youfor being arefuge in thiscrazy world.I givea 10+!helpful andunderstandingof our needs.I can't expressthe comfort andless anxiety I feltaftertalking/dealingwith the adjusterShetalked tome like aFRIENDIt wasunbelievablevery easyWithout herpatience anddedication Iwould be lostShe was sopolite andgreat towork with!It was a relief towork with aGreat peoplewho caredabout ourhome.11 outof 10starsThe adjusterwas prompt,courteousandprofessional.Positiveexperiencestart tofinishThe adjustor wasamazing,professional butfriendly, and shemade the processeasy to navigate.extremelyprofessionaland is fantasticat educatingthe processprompt andcourteousat all times.Quickresponses andclearcommunication.Thank you!verynice andhelpful.Fast &efficientexceededourexpectationsFriendly,professional,empatheticshe did itwithempathy andcompassionSpectacular.She should berecognized forher attentionandprofessionalismas an employee.Outstandinghe has been socalming andinformative tohelp meunderstand theprocessbest claimsexpert Ihave everworked withI could nothave askedfor a betterexperienceExtremelySatisfiedI was met withpatience,understanding,and kindnesspolite,knowledgeable, verypersonable, andquick in theirresponses. I enjoyspeaking with themmore than any otherbusinessesI am so grateful forthe way I wasguided throughthis entire processby each caring &knowledgeableteam member🤗‼️Her customer serviceand quick rapportbuilding skills makeher a gem anyemployer would belucky to have. Can Ikeep her?I can't imagine theclaim processbeing anysmoother. I wouldsay that creditgoes to myadjuster.the bestadjuster I everencountered inmy extensivecareer.On time ,andinformed🫵👍👏!super niceandexplainedthe processthoroughlyI greatlyappreciate hercalm andcompassionatemanor in mytime of crisis.Easy from A-Z.Everyoneinvolved madeit very painlessto complete.I will foreverappreciate hiskind helpnavigating suchan upsettingoccurrence.Friendly,helpfulandpromptoutstanding,knowledgeable,courteous andfriendlyveryimpressed!Couldn't havebeen morepleasant andcompassionateawesomeknowing andfeeling that myinsurance teamare behind me100%The ultimatetrust wasinstalled inmeeasy, lowstress,everythingwas smoothTREATED MYEMPLOYEEWITHCOMPASSIONANDKINDNESS.Knowledgeable,kind, fastsmoothandeasyVeryprofessionaland caring.From start tofinish, myexperience withHanoverexceeded allexpectations.I was a littlenervous butthe rep putme at ease.As goodas it canbe.Thoroughandabsolutelycaring!Bravo!made theprocessstress-free!very easyin astressfultimeveryknowledgeablehelpful,knowledgeable,and efficient.SherocksOutstandingThank you 🙏so much foryour time,support, andyour kindnessof services.his timelinesson handlingand reviewingfar exceededmyexpectations.I feltreassuredandsupportedI am completelyimpressed withevery aspect ofyour service.incredible,and veryprofessionalPleasureto workwith.Rep was terrificand spoke in acalm reassuringvoiceSheexpressedcare for mywell beingIt was a very scarytime, so having acomforting andcompetent service,helped greatly.veryprofessionaland providedstellarservice.friendly andknowledgeablefast, professional,anddemonstratedexcellentcustomer serviceCustomer service istop notch whilehandling claims andat a peace of mindwhile you’re goingthrough whateverhappenedI reallyneeded andappreciatedher helpThe adjusterwas really kindand she madesure I as ok.We need morepeople like her.it was so nice tospeak to peoplewho were veryprofessional andseemed to wantto help me!Refreshinglyoutstanding!Courteous,fair,pleasanttreated melike a friendwhich I reallyappreciatedQuickresponse time,friendly, andprovided goodguidance!Excellentcustomerservice!Can’t say enoughgood things aboutthem during anobviously stressfultime for us.Fair, honest,objective, efficient,responsive, andunfailinglycheerful. What agem!OUR CLAIMREP WASWONDERFULprofessional,easy to workwith andcourteous.she exemplifiesgreat customerservice and careand has neveronce failed toreturn my calls oranswer my emailsexceededexpectationsHe wasunderstandingand helped tocalm medownwe are sograteful for theresponsivenessand supportduring thisdifficult timeGreatin everyway!easy andhasslefree!ThoroughandconsiderateI was dreading tomake the call, butthe associate whohandled my claimwas very nice andcalmed me downit was soeasy andpainless!!She had theperfect balanceof handling thebusiness withcarecaring,compassionateand extremelyhelpful

CSW 2025 - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. N- great and very responsive.
  2. I-The process was very smooth
  3. G-very appreciative of how quick my adjuster was to help me put my families home back together
  4. B-Thank you for being a refuge in this crazy world.
  5. B-I give a 10+!
  6. O-helpful and understanding of our needs.
  7. N-I can't express the comfort and less anxiety I felt after talking/dealing with the adjuster
  8. B-She talked to me like a FRIEND
  9. B-It was unbelievable very easy
  10. B-Without her patience and dedication I would be lost
  11. O-She was so polite and great to work with!
  12. G-It was a relief to work with a Great people who cared about our home.
  13. I-11 out of 10 stars
  14. O-The adjuster was prompt, courteous and professional.
  15. G-Positive experience start to finish
  16. O-The adjustor was amazing, professional but friendly, and she made the process easy to navigate.
  17. O-extremely professional and is fantastic at educating the process
  18. I-prompt and courteous at all times.
  19. O-Quick responses and clear communication. Thank you!
  20. N- very nice and helpful.
  21. I-Fast & efficient
  22. O-exceeded our expectations
  23. G- Friendly, professional, empathetic
  24. B-she did it with empathy and compassion
  25. G-Spectacular.
  26. O-She should be recognized for her attention and professionalism as an employee.
  27. N-Outstanding
  28. I- he has been so calming and informative to help me understand the process
  29. O- best claims expert I have ever worked with
  30. I-I could not have asked for a better experience
  31. B-Extremely Satisfied
  32. N- I was met with patience, understanding, and kindness
  33. B-polite, knowledgeable, very personable, and quick in their responses. I enjoy speaking with them more than any other businesses
  34. I-I am so grateful for the way I was guided through this entire process by each caring & knowledgeable team member🤗‼️
  35. O- Her customer service and quick rapport building skills make her a gem any employer would be lucky to have. Can I keep her?
  36. G-I can't imagine the claim process being any smoother. I would say that credit goes to my adjuster.
  37. G- the best adjuster I ever encountered in my extensive career.
  38. I-On time , and informed 🫵👍👏!
  39. O-super nice and explained the process thoroughly
  40. B- I greatly appreciate her calm and compassionate manor in my time of crisis.
  41. G-Easy from A-Z. Everyone involved made it very painless to complete.
  42. G- I will forever appreciate his kind help navigating such an upsetting occurrence.
  43. G-Friendly, helpful and prompt
  44. G-outstanding, knowledgeable, courteous and friendly
  45. N- very impressed!
  46. N-Couldn't have been more pleasant and compassionate
  47. B-awesome knowing and feeling that my insurance team are behind me 100%
  48. G-The ultimate trust was installed in me
  49. I-easy, low stress, everything was smooth
  50. O-TREATED MY EMPLOYEE WITH COMPASSION AND KINDNESS.
  51. I-Knowledgeable, kind, fast
  52. O-smooth and easy
  53. N-Very professional and caring.
  54. N-From start to finish, my experience with Hanover exceeded all expectations.
  55. B- I was a little nervous but the rep put me at ease.
  56. B-As good as it can be.
  57. I-Thorough and absolutely caring! Bravo!
  58. B- made the process stress-free!
  59. B-very easy in a stressful time
  60. O-very knowledgeable
  61. I-helpful, knowledgeable, and efficient.
  62. N-She rocks
  63. G-Outstanding
  64. N-Thank you 🙏 so much for your time, support, and your kindness of services.
  65. G- his timeliness on handling and reviewing far exceeded my expectations.
  66. N-I felt reassured and supported
  67. I-I am completely impressed with every aspect of your service.
  68. N- incredible, and very professional
  69. O-Pleasure to work with.
  70. B-Rep was terrific and spoke in a calm reassuring voice
  71. N-She expressed care for my well being
  72. N-It was a very scary time, so having a comforting and competent service, helped greatly.
  73. G-very professional and provided stellar service.
  74. O- friendly and knowledgeable
  75. O- fast, professional, and demonstrated excellent customer service
  76. I-Customer service is top notch while handling claims and at a peace of mind while you’re going through whatever happened
  77. B-I really needed and appreciated her help
  78. I-The adjuster was really kind and she made sure I as ok. We need more people like her.
  79. B-it was so nice to speak to people who were very professional and seemed to want to help me!
  80. I-Refreshingly outstanding!
  81. N-Courteous, fair, pleasant
  82. G- treated me like a friend which I really appreciated
  83. G-Quick response time, friendly, and provided good guidance!
  84. O-Excellent customer service!
  85. N- Can’t say enough good things about them during an obviously stressful time for us.
  86. I-Fair, honest, objective, efficient, responsive, and unfailingly cheerful. What a gem!
  87. I-OUR CLAIM REP WAS WONDERFUL
  88. G- professional, easy to work with and courteous.
  89. I-she exemplifies great customer service and care and has never once failed to return my calls or answer my emails
  90. B-exceeded expectations
  91. G-He was understanding and helped to calm me down
  92. O-we are so grateful for the responsiveness and support during this difficult time
  93. G-Great in every way!
  94. O-easy and hassle free!
  95. N-Thorough and considerate
  96. B-I was dreading to make the call, but the associate who handled my claim was very nice and calmed me down
  97. I-it was so easy and painless!!
  98. B-She had the perfect balance of handling the business with care
  99. N-caring, compassionate and extremely helpful