Setupa NewHireCreate aNewDistributionListTakeSomeoneDown toDesktopOut ofCountryTicket -Cell PhoneFindSomeone'sDesk on TheThird FloorSetup aComputerfor a NewHireInstallaPrinterOrderSuppliesFromDesktopAdd aSharedMailbox toOutlookPhoneCall with aFrustratedUserDesksideVisitResolvean Issueusing aKB ArticleFix anIssue witha RebootOnlyHelpSomeoneWho DropsInto ServiceDeskOrderSuppliesfor ServiceDeskLink aCompassTicket to aParent TicketRemoteintoSomeonesComputerAnswer ASD TriviaQuestionCorrectlySetupMFA forSomeoneComplete aTerminationCreateAn IBOSAccountEnable aServiceAccountChange aContractorsPasswordOut ofCountryTicket -VPNSetupa NewHireCreate aNewDistributionListTakeSomeoneDown toDesktopOut ofCountryTicket -Cell PhoneFindSomeone'sDesk on TheThird FloorSetup aComputerfor a NewHireInstallaPrinterOrderSuppliesFromDesktopAdd aSharedMailbox toOutlookPhoneCall with aFrustratedUserDesksideVisitResolvean Issueusing aKB ArticleFix anIssue witha RebootOnlyHelpSomeoneWho DropsInto ServiceDeskOrderSuppliesfor ServiceDeskLink aCompassTicket to aParent TicketRemoteintoSomeonesComputerAnswer ASD TriviaQuestionCorrectlySetupMFA forSomeoneComplete aTerminationCreateAn IBOSAccountEnable aServiceAccountChange aContractorsPasswordOut ofCountryTicket -VPN

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Setup a New Hire
  2. Create a New Distribution List
  3. Take Someone Down to Desktop
  4. Out of Country Ticket - Cell Phone
  5. Find Someone's Desk on The Third Floor
  6. Setup a Computer for a New Hire
  7. Install a Printer
  8. Order Supplies From Desktop
  9. Add a Shared Mailbox to Outlook
  10. Phone Call with a Frustrated User
  11. Deskside Visit
  12. Resolve an Issue using a KB Article
  13. Fix an Issue with a Reboot Only
  14. Help Someone Who Drops Into Service Desk
  15. Order Supplies for Service Desk
  16. Link a Compass Ticket to a Parent Ticket
  17. Remote into Someones Computer
  18. Answer A SD Trivia Question Correctly
  19. Setup MFA for Someone
  20. Complete a Termination
  21. Create An IBOS Account
  22. Enable a Service Account
  23. Change a Contractors Password
  24. Out of Country Ticket - VPN