Fix anIssue witha RebootOnlyResolvean Issueusing aKB ArticleCreateAn IBOSAccountChange aContractorsPasswordDesksideVisitSetup aComputerfor a NewHireEnable aServiceAccountSetupa NewHireOut ofCountryTicket -VPNOrderSuppliesFromDesktopInstallaPrinterCreate aNewDistributionListRemoteintoSomeonesComputerPhoneCall with aFrustratedUserAnswer ASD TriviaQuestionCorrectlyLink aCompassTicket to aParent TicketOrderSuppliesfor ServiceDeskOut ofCountryTicket -Cell PhoneComplete aTerminationFindSomeone'sDesk on TheThird FloorTakeSomeoneDown toDesktopHelpSomeoneWho DropsInto ServiceDeskAdd aSharedMailbox toOutlookSetupMFA forSomeoneFix anIssue witha RebootOnlyResolvean Issueusing aKB ArticleCreateAn IBOSAccountChange aContractorsPasswordDesksideVisitSetup aComputerfor a NewHireEnable aServiceAccountSetupa NewHireOut ofCountryTicket -VPNOrderSuppliesFromDesktopInstallaPrinterCreate aNewDistributionListRemoteintoSomeonesComputerPhoneCall with aFrustratedUserAnswer ASD TriviaQuestionCorrectlyLink aCompassTicket to aParent TicketOrderSuppliesfor ServiceDeskOut ofCountryTicket -Cell PhoneComplete aTerminationFindSomeone'sDesk on TheThird FloorTakeSomeoneDown toDesktopHelpSomeoneWho DropsInto ServiceDeskAdd aSharedMailbox toOutlookSetupMFA forSomeone

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Fix an Issue with a Reboot Only
  2. Resolve an Issue using a KB Article
  3. Create An IBOS Account
  4. Change a Contractors Password
  5. Deskside Visit
  6. Setup a Computer for a New Hire
  7. Enable a Service Account
  8. Setup a New Hire
  9. Out of Country Ticket - VPN
  10. Order Supplies From Desktop
  11. Install a Printer
  12. Create a New Distribution List
  13. Remote into Someones Computer
  14. Phone Call with a Frustrated User
  15. Answer A SD Trivia Question Correctly
  16. Link a Compass Ticket to a Parent Ticket
  17. Order Supplies for Service Desk
  18. Out of Country Ticket - Cell Phone
  19. Complete a Termination
  20. Find Someone's Desk on The Third Floor
  21. Take Someone Down to Desktop
  22. Help Someone Who Drops Into Service Desk
  23. Add a Shared Mailbox to Outlook
  24. Setup MFA for Someone