Out ofCountryTicket -Cell PhoneHelpSomeoneWho DropsInto ServiceDeskAnswer ASD TriviaQuestionCorrectlyDesksideVisitFix anIssue witha RebootOnlyCreateAn IBOSAccountFindSomeone'sDesk on TheThird FloorPhoneCall with aFrustratedUserLink aCompassTicket to aParent TicketSetupMFA forSomeoneSetup aComputerfor a NewHireInstallaPrinterEnable aServiceAccountOrderSuppliesfor ServiceDeskAdd aSharedMailbox toOutlookResolvean Issueusing aKB ArticleOrderSuppliesFromDesktopSetupa NewHireRemoteintoSomeonesComputerComplete aTerminationOut ofCountryTicket -VPNChange aContractorsPasswordCreate aNewDistributionListTakeSomeoneDown toDesktopOut ofCountryTicket -Cell PhoneHelpSomeoneWho DropsInto ServiceDeskAnswer ASD TriviaQuestionCorrectlyDesksideVisitFix anIssue witha RebootOnlyCreateAn IBOSAccountFindSomeone'sDesk on TheThird FloorPhoneCall with aFrustratedUserLink aCompassTicket to aParent TicketSetupMFA forSomeoneSetup aComputerfor a NewHireInstallaPrinterEnable aServiceAccountOrderSuppliesfor ServiceDeskAdd aSharedMailbox toOutlookResolvean Issueusing aKB ArticleOrderSuppliesFromDesktopSetupa NewHireRemoteintoSomeonesComputerComplete aTerminationOut ofCountryTicket -VPNChange aContractorsPasswordCreate aNewDistributionListTakeSomeoneDown toDesktop

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Out of Country Ticket - Cell Phone
  2. Help Someone Who Drops Into Service Desk
  3. Answer A SD Trivia Question Correctly
  4. Deskside Visit
  5. Fix an Issue with a Reboot Only
  6. Create An IBOS Account
  7. Find Someone's Desk on The Third Floor
  8. Phone Call with a Frustrated User
  9. Link a Compass Ticket to a Parent Ticket
  10. Setup MFA for Someone
  11. Setup a Computer for a New Hire
  12. Install a Printer
  13. Enable a Service Account
  14. Order Supplies for Service Desk
  15. Add a Shared Mailbox to Outlook
  16. Resolve an Issue using a KB Article
  17. Order Supplies From Desktop
  18. Setup a New Hire
  19. Remote into Someones Computer
  20. Complete a Termination
  21. Out of Country Ticket - VPN
  22. Change a Contractors Password
  23. Create a New Distribution List
  24. Take Someone Down to Desktop