InstallaPrinterResolvean Issueusing aKB ArticleSetupMFA forSomeoneOrderSuppliesfor ServiceDeskChange aContractorsPasswordOut ofCountryTicket -VPNRemoteintoSomeonesComputerOrderSuppliesFromDesktopSetup aComputerfor a NewHireCreateAn IBOSAccountFindSomeone'sDesk on TheThird FloorHelpSomeoneWho DropsInto ServiceDeskPhoneCall with aFrustratedUserTakeSomeoneDown toDesktopComplete aTerminationFix anIssue witha RebootOnlyDesksideVisitEnable aServiceAccountAdd aSharedMailbox toOutlookLink aCompassTicket to aParent TicketSetupa NewHireCreate aNewDistributionListAnswer ASD TriviaQuestionCorrectlyOut ofCountryTicket -Cell PhoneInstallaPrinterResolvean Issueusing aKB ArticleSetupMFA forSomeoneOrderSuppliesfor ServiceDeskChange aContractorsPasswordOut ofCountryTicket -VPNRemoteintoSomeonesComputerOrderSuppliesFromDesktopSetup aComputerfor a NewHireCreateAn IBOSAccountFindSomeone'sDesk on TheThird FloorHelpSomeoneWho DropsInto ServiceDeskPhoneCall with aFrustratedUserTakeSomeoneDown toDesktopComplete aTerminationFix anIssue witha RebootOnlyDesksideVisitEnable aServiceAccountAdd aSharedMailbox toOutlookLink aCompassTicket to aParent TicketSetupa NewHireCreate aNewDistributionListAnswer ASD TriviaQuestionCorrectlyOut ofCountryTicket -Cell Phone

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Install a Printer
  2. Resolve an Issue using a KB Article
  3. Setup MFA for Someone
  4. Order Supplies for Service Desk
  5. Change a Contractors Password
  6. Out of Country Ticket - VPN
  7. Remote into Someones Computer
  8. Order Supplies From Desktop
  9. Setup a Computer for a New Hire
  10. Create An IBOS Account
  11. Find Someone's Desk on The Third Floor
  12. Help Someone Who Drops Into Service Desk
  13. Phone Call with a Frustrated User
  14. Take Someone Down to Desktop
  15. Complete a Termination
  16. Fix an Issue with a Reboot Only
  17. Deskside Visit
  18. Enable a Service Account
  19. Add a Shared Mailbox to Outlook
  20. Link a Compass Ticket to a Parent Ticket
  21. Setup a New Hire
  22. Create a New Distribution List
  23. Answer A SD Trivia Question Correctly
  24. Out of Country Ticket - Cell Phone