RemoteintoSomeonesComputerCreate aNewDistributionListOut ofCountryTicket -VPNDesksideVisitSetupMFA forSomeoneFindSomeone'sDesk on TheThird FloorOut ofCountryTicket -Cell PhoneComplete aTerminationHelpSomeoneWho DropsInto ServiceDeskAdd aSharedMailbox toOutlookPhoneCall with aFrustratedUserSetupa NewHireInstallaPrinterResolvean Issueusing aKB ArticleChange aContractorsPasswordAnswer ASD TriviaQuestionCorrectlyOrderSuppliesFromDesktopFix anIssue witha RebootOnlySetup aComputerfor a NewHireEnable aServiceAccountCreateAn IBOSAccountOrderSuppliesfor ServiceDeskTakeSomeoneDown toDesktopLink aCompassTicket to aParent TicketRemoteintoSomeonesComputerCreate aNewDistributionListOut ofCountryTicket -VPNDesksideVisitSetupMFA forSomeoneFindSomeone'sDesk on TheThird FloorOut ofCountryTicket -Cell PhoneComplete aTerminationHelpSomeoneWho DropsInto ServiceDeskAdd aSharedMailbox toOutlookPhoneCall with aFrustratedUserSetupa NewHireInstallaPrinterResolvean Issueusing aKB ArticleChange aContractorsPasswordAnswer ASD TriviaQuestionCorrectlyOrderSuppliesFromDesktopFix anIssue witha RebootOnlySetup aComputerfor a NewHireEnable aServiceAccountCreateAn IBOSAccountOrderSuppliesfor ServiceDeskTakeSomeoneDown toDesktopLink aCompassTicket to aParent Ticket

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Remote into Someones Computer
  2. Create a New Distribution List
  3. Out of Country Ticket - VPN
  4. Deskside Visit
  5. Setup MFA for Someone
  6. Find Someone's Desk on The Third Floor
  7. Out of Country Ticket - Cell Phone
  8. Complete a Termination
  9. Help Someone Who Drops Into Service Desk
  10. Add a Shared Mailbox to Outlook
  11. Phone Call with a Frustrated User
  12. Setup a New Hire
  13. Install a Printer
  14. Resolve an Issue using a KB Article
  15. Change a Contractors Password
  16. Answer A SD Trivia Question Correctly
  17. Order Supplies From Desktop
  18. Fix an Issue with a Reboot Only
  19. Setup a Computer for a New Hire
  20. Enable a Service Account
  21. Create An IBOS Account
  22. Order Supplies for Service Desk
  23. Take Someone Down to Desktop
  24. Link a Compass Ticket to a Parent Ticket