PhoneCall with aFrustratedUserHelpSomeoneWho DropsInto ServiceDeskSetupMFA forSomeoneFix anIssue witha RebootOnlyDesksideVisitRemoteintoSomeonesComputerInstallaPrinterComplete aTerminationResolvean Issueusing aKB ArticleAnswer ASD TriviaQuestionCorrectlyOrderSuppliesfor ServiceDeskCreate aNewDistributionListOrderSuppliesFromDesktopTakeSomeoneDown toDesktopLink aCompassTicket to aParent TicketSetup aComputerfor a NewHireCreateAn IBOSAccountFindSomeone'sDesk on TheThird FloorOut ofCountryTicket -Cell PhoneChange aContractorsPasswordOut ofCountryTicket -VPNEnable aServiceAccountSetupa NewHireAdd aSharedMailbox toOutlookPhoneCall with aFrustratedUserHelpSomeoneWho DropsInto ServiceDeskSetupMFA forSomeoneFix anIssue witha RebootOnlyDesksideVisitRemoteintoSomeonesComputerInstallaPrinterComplete aTerminationResolvean Issueusing aKB ArticleAnswer ASD TriviaQuestionCorrectlyOrderSuppliesfor ServiceDeskCreate aNewDistributionListOrderSuppliesFromDesktopTakeSomeoneDown toDesktopLink aCompassTicket to aParent TicketSetup aComputerfor a NewHireCreateAn IBOSAccountFindSomeone'sDesk on TheThird FloorOut ofCountryTicket -Cell PhoneChange aContractorsPasswordOut ofCountryTicket -VPNEnable aServiceAccountSetupa NewHireAdd aSharedMailbox toOutlook

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Phone Call with a Frustrated User
  2. Help Someone Who Drops Into Service Desk
  3. Setup MFA for Someone
  4. Fix an Issue with a Reboot Only
  5. Deskside Visit
  6. Remote into Someones Computer
  7. Install a Printer
  8. Complete a Termination
  9. Resolve an Issue using a KB Article
  10. Answer A SD Trivia Question Correctly
  11. Order Supplies for Service Desk
  12. Create a New Distribution List
  13. Order Supplies From Desktop
  14. Take Someone Down to Desktop
  15. Link a Compass Ticket to a Parent Ticket
  16. Setup a Computer for a New Hire
  17. Create An IBOS Account
  18. Find Someone's Desk on The Third Floor
  19. Out of Country Ticket - Cell Phone
  20. Change a Contractors Password
  21. Out of Country Ticket - VPN
  22. Enable a Service Account
  23. Setup a New Hire
  24. Add a Shared Mailbox to Outlook