CreateAn IBOSAccountCreate aNewDistributionListDesksideVisitResolvean Issueusing aKB ArticleOut ofCountryTicket -Cell PhoneEnable aServiceAccountComplete aTerminationOut ofCountryTicket -VPNFindSomeone'sDesk on TheThird FloorHelpSomeoneWho DropsInto ServiceDeskAnswer ASD TriviaQuestionCorrectlySetupa NewHirePhoneCall with aFrustratedUserChange aContractorsPasswordAdd aSharedMailbox toOutlookSetupMFA forSomeoneLink aCompassTicket to aParent TicketFix anIssue witha RebootOnlyInstallaPrinterRemoteintoSomeonesComputerOrderSuppliesfor ServiceDeskSetup aComputerfor a NewHireTakeSomeoneDown toDesktopOrderSuppliesFromDesktopCreateAn IBOSAccountCreate aNewDistributionListDesksideVisitResolvean Issueusing aKB ArticleOut ofCountryTicket -Cell PhoneEnable aServiceAccountComplete aTerminationOut ofCountryTicket -VPNFindSomeone'sDesk on TheThird FloorHelpSomeoneWho DropsInto ServiceDeskAnswer ASD TriviaQuestionCorrectlySetupa NewHirePhoneCall with aFrustratedUserChange aContractorsPasswordAdd aSharedMailbox toOutlookSetupMFA forSomeoneLink aCompassTicket to aParent TicketFix anIssue witha RebootOnlyInstallaPrinterRemoteintoSomeonesComputerOrderSuppliesfor ServiceDeskSetup aComputerfor a NewHireTakeSomeoneDown toDesktopOrderSuppliesFromDesktop

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Create An IBOS Account
  2. Create a New Distribution List
  3. Deskside Visit
  4. Resolve an Issue using a KB Article
  5. Out of Country Ticket - Cell Phone
  6. Enable a Service Account
  7. Complete a Termination
  8. Out of Country Ticket - VPN
  9. Find Someone's Desk on The Third Floor
  10. Help Someone Who Drops Into Service Desk
  11. Answer A SD Trivia Question Correctly
  12. Setup a New Hire
  13. Phone Call with a Frustrated User
  14. Change a Contractors Password
  15. Add a Shared Mailbox to Outlook
  16. Setup MFA for Someone
  17. Link a Compass Ticket to a Parent Ticket
  18. Fix an Issue with a Reboot Only
  19. Install a Printer
  20. Remote into Someones Computer
  21. Order Supplies for Service Desk
  22. Setup a Computer for a New Hire
  23. Take Someone Down to Desktop
  24. Order Supplies From Desktop