TakeSomeoneDown toDesktopCreate aNewDistributionListSetupMFA forSomeoneDesksideVisitHelpSomeoneWho DropsInto ServiceDeskSetup aComputerfor a NewHireOrderSuppliesfor ServiceDeskChange aContractorsPasswordPhoneCall with aFrustratedUserOut ofCountryTicket -VPNOut ofCountryTicket -Cell PhoneCreateAn IBOSAccountResolvean Issueusing aKB ArticleInstallaPrinterFix anIssue witha RebootOnlyOrderSuppliesFromDesktopAdd aSharedMailbox toOutlookEnable aServiceAccountLink aCompassTicket to aParent TicketFindSomeone'sDesk on TheThird FloorComplete aTerminationRemoteintoSomeonesComputerAnswer ASD TriviaQuestionCorrectlySetupa NewHireTakeSomeoneDown toDesktopCreate aNewDistributionListSetupMFA forSomeoneDesksideVisitHelpSomeoneWho DropsInto ServiceDeskSetup aComputerfor a NewHireOrderSuppliesfor ServiceDeskChange aContractorsPasswordPhoneCall with aFrustratedUserOut ofCountryTicket -VPNOut ofCountryTicket -Cell PhoneCreateAn IBOSAccountResolvean Issueusing aKB ArticleInstallaPrinterFix anIssue witha RebootOnlyOrderSuppliesFromDesktopAdd aSharedMailbox toOutlookEnable aServiceAccountLink aCompassTicket to aParent TicketFindSomeone'sDesk on TheThird FloorComplete aTerminationRemoteintoSomeonesComputerAnswer ASD TriviaQuestionCorrectlySetupa NewHire

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take Someone Down to Desktop
  2. Create a New Distribution List
  3. Setup MFA for Someone
  4. Deskside Visit
  5. Help Someone Who Drops Into Service Desk
  6. Setup a Computer for a New Hire
  7. Order Supplies for Service Desk
  8. Change a Contractors Password
  9. Phone Call with a Frustrated User
  10. Out of Country Ticket - VPN
  11. Out of Country Ticket - Cell Phone
  12. Create An IBOS Account
  13. Resolve an Issue using a KB Article
  14. Install a Printer
  15. Fix an Issue with a Reboot Only
  16. Order Supplies From Desktop
  17. Add a Shared Mailbox to Outlook
  18. Enable a Service Account
  19. Link a Compass Ticket to a Parent Ticket
  20. Find Someone's Desk on The Third Floor
  21. Complete a Termination
  22. Remote into Someones Computer
  23. Answer A SD Trivia Question Correctly
  24. Setup a New Hire