Resolvean Issueusing aKB ArticleOrderSuppliesfor ServiceDeskDesksideVisitChange aContractorsPasswordAnswer ASD TriviaQuestionCorrectlySetup aComputerfor a NewHireLink aCompassTicket to aParent TicketComplete aTerminationRemoteintoSomeonesComputerSetupMFA forSomeonePhoneCall with aFrustratedUserInstallaPrinterFindSomeone'sDesk on TheThird FloorEnable aServiceAccountTakeSomeoneDown toDesktopFix anIssue witha RebootOnlySetupa NewHireOrderSuppliesFromDesktopCreate aNewDistributionListOut ofCountryTicket -Cell PhoneCreateAn IBOSAccountAdd aSharedMailbox toOutlookHelpSomeoneWho DropsInto ServiceDeskOut ofCountryTicket -VPNResolvean Issueusing aKB ArticleOrderSuppliesfor ServiceDeskDesksideVisitChange aContractorsPasswordAnswer ASD TriviaQuestionCorrectlySetup aComputerfor a NewHireLink aCompassTicket to aParent TicketComplete aTerminationRemoteintoSomeonesComputerSetupMFA forSomeonePhoneCall with aFrustratedUserInstallaPrinterFindSomeone'sDesk on TheThird FloorEnable aServiceAccountTakeSomeoneDown toDesktopFix anIssue witha RebootOnlySetupa NewHireOrderSuppliesFromDesktopCreate aNewDistributionListOut ofCountryTicket -Cell PhoneCreateAn IBOSAccountAdd aSharedMailbox toOutlookHelpSomeoneWho DropsInto ServiceDeskOut ofCountryTicket -VPN

Service Desk Bingo! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve an Issue using a KB Article
  2. Order Supplies for Service Desk
  3. Deskside Visit
  4. Change a Contractors Password
  5. Answer A SD Trivia Question Correctly
  6. Setup a Computer for a New Hire
  7. Link a Compass Ticket to a Parent Ticket
  8. Complete a Termination
  9. Remote into Someones Computer
  10. Setup MFA for Someone
  11. Phone Call with a Frustrated User
  12. Install a Printer
  13. Find Someone's Desk on The Third Floor
  14. Enable a Service Account
  15. Take Someone Down to Desktop
  16. Fix an Issue with a Reboot Only
  17. Setup a New Hire
  18. Order Supplies From Desktop
  19. Create a New Distribution List
  20. Out of Country Ticket - Cell Phone
  21. Create An IBOS Account
  22. Add a Shared Mailbox to Outlook
  23. Help Someone Who Drops Into Service Desk
  24. Out of Country Ticket - VPN