Deescalateda callerSaid ‘Goodmorning inthe teamchat!’Customeris fromIowaOfferedthesurveyUpdatedanaddressSpoke tosomeonein theSouthSent a eSigchange ofbeneficiaryformDogsbarking inthebackgroundSpoke to acustomeron theWest CoastCustomersays“Trust-Stage”Filed aconcernProcesseda loanrequestEmailedan onlineaccountset upWentreadyright aftera callConservedan AD&DPolicyCustomerthankedyou byname!Conserveda LifepolicyChangedpayment tostatementby mailSpoke averbalauthorizedConfirmedabeneficiaryPromotedthe onlinewebsiteTransferreda customerto sales.Sent apolicysummarySpoke to acustomeron theEast CoastDeescalateda callerSaid ‘Goodmorning inthe teamchat!’Customeris fromIowaOfferedthesurveyUpdatedanaddressSpoke tosomeonein theSouthSent a eSigchange ofbeneficiaryformDogsbarking inthebackgroundSpoke to acustomeron theWest CoastCustomersays“Trust-Stage”Filed aconcernProcesseda loanrequestEmailedan onlineaccountset upWentreadyright aftera callConservedan AD&DPolicyCustomerthankedyou byname!Conserveda LifepolicyChangedpayment tostatementby mailSpoke averbalauthorizedConfirmedabeneficiaryPromotedthe onlinewebsiteTransferreda customerto sales.Sent apolicysummarySpoke to acustomeron theEast Coast

Monthly Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Deescalated a caller
  2. Said ‘Good morning in the team chat!’
  3. Customer is from Iowa
  4. Offered the survey
  5. Updated an address
  6. Spoke to someone in the South
  7. Sent a eSig change of beneficiary form
  8. Dogs barking in the background
  9. Spoke to a customer on the West Coast
  10. Customer says “Trust-Stage”
  11. Filed a concern
  12. Processed a loan request
  13. Emailed an online account set up
  14. Went ready right after a call
  15. Conserved an AD&D Policy
  16. Customer thanked you by name!
  17. Conserved a Life policy
  18. Changed payment to statement by mail
  19. Spoke a verbal authorized
  20. Confirmed a beneficiary
  21. Promoted the online website
  22. Transferred a customer to sales.
  23. Sent a policy summary
  24. Spoke to a customer on the East Coast