Spoke to acustomeron theWest CoastCustomeris fromIowaSpoke tosomeonein theSouthConserveda LifepolicyDogsbarking inthebackgroundSent a eSigchange ofbeneficiaryformCustomerthankedyou byname!Wentreadyright aftera callSpoke to acustomeron theEast CoastCustomersays“Trust-Stage”Processeda loanrequestSent apolicysummaryEmailedan onlineaccountset upTransferreda customerto sales.Spoke averbalauthorizedOfferedthesurveyFiled aconcernConservedan AD&DPolicyPromotedthe onlinewebsiteConfirmedabeneficiarySaid ‘Goodmorning inthe teamchat!’Changedpayment tostatementby mailDeescalateda callerUpdatedanaddressSpoke to acustomeron theWest CoastCustomeris fromIowaSpoke tosomeonein theSouthConserveda LifepolicyDogsbarking inthebackgroundSent a eSigchange ofbeneficiaryformCustomerthankedyou byname!Wentreadyright aftera callSpoke to acustomeron theEast CoastCustomersays“Trust-Stage”Processeda loanrequestSent apolicysummaryEmailedan onlineaccountset upTransferreda customerto sales.Spoke averbalauthorizedOfferedthesurveyFiled aconcernConservedan AD&DPolicyPromotedthe onlinewebsiteConfirmedabeneficiarySaid ‘Goodmorning inthe teamchat!’Changedpayment tostatementby mailDeescalateda callerUpdatedanaddress

Monthly Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Spoke to a customer on the West Coast
  2. Customer is from Iowa
  3. Spoke to someone in the South
  4. Conserved a Life policy
  5. Dogs barking in the background
  6. Sent a eSig change of beneficiary form
  7. Customer thanked you by name!
  8. Went ready right after a call
  9. Spoke to a customer on the East Coast
  10. Customer says “Trust-Stage”
  11. Processed a loan request
  12. Sent a policy summary
  13. Emailed an online account set up
  14. Transferred a customer to sales.
  15. Spoke a verbal authorized
  16. Offered the survey
  17. Filed a concern
  18. Conserved an AD&D Policy
  19. Promoted the online website
  20. Confirmed a beneficiary
  21. Said ‘Good morning in the team chat!’
  22. Changed payment to statement by mail
  23. Deescalated a caller
  24. Updated an address