Spoke to a customer on the West Coast Customer is from Iowa Spoke to someone in the South Conserved a Life policy Dogs barking in the background Sent a eSig change of beneficiary form Customer thanked you by name! Went ready right after a call Spoke to a customer on the East Coast Customer says “Trust- Stage” Processed a loan request Sent a policy summary Emailed an online account set up Transferred a customer to sales. Spoke a verbal authorized Offered the survey Filed a concern Conserved an AD&D Policy Promoted the online website Confirmed a beneficiary Said ‘Good morning in the team chat!’ Changed payment to statement by mail Deescalated a caller Updated an address Spoke to a customer on the West Coast Customer is from Iowa Spoke to someone in the South Conserved a Life policy Dogs barking in the background Sent a eSig change of beneficiary form Customer thanked you by name! Went ready right after a call Spoke to a customer on the East Coast Customer says “Trust- Stage” Processed a loan request Sent a policy summary Emailed an online account set up Transferred a customer to sales. Spoke a verbal authorized Offered the survey Filed a concern Conserved an AD&D Policy Promoted the online website Confirmed a beneficiary Said ‘Good morning in the team chat!’ Changed payment to statement by mail Deescalated a caller Updated an address
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Spoke to a customer on the West Coast
Customer is from Iowa
Spoke to someone in the South
Conserved a Life policy
Dogs barking in the background
Sent a eSig change of beneficiary form
Customer thanked you by name!
Went ready right after a call
Spoke to a customer on the East Coast
Customer says “Trust-Stage”
Processed a loan request
Sent a policy summary
Emailed an online account set up
Transferred a customer to sales.
Spoke a verbal authorized
Offered the survey
Filed a concern
Conserved an AD&D Policy
Promoted the online website
Confirmed a beneficiary
Said ‘Good morning in the team chat!’
Changed payment to statement by mail
Deescalated a caller
Updated an address