(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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User is calling from the phone that’s having the issues
“I’m a new hire”
Gets call for Citrix black screen
Task ticket to “The Voice”
Gets call from callback queue
Non techny caller
User doesn’t remember their 4 digit pin
User has connected the Meraki ports wrong
“Idk who my manager is”
“Haah”? (Or ‘huh’?)
“I have been working in this company for (insert prehistoric amount)”
User doesn’t know their user ID
Citrix Director doesn’t let you shadow
Citrix Director logs you out
Performs Profile Reset
“Wait I have another issue-!”
User doesn’t have their self service questions
“The last agent disconnected the call”
“My manager is Shannon Telep” (Christine Diamond no cuenta)
