Identified ATO Ekata Risk Score Dx 50 Requested FDWC case unlock Helped peers Frd Report >$75 Called Case/Email AP bilingual Approved APP Real Time App Took Fraud <$75 Drank 64 oz of water during shift Dual consent Removed sc51 Passed KIQ Sent AUD asked additional verification questions deleted a tradeline De- Escalated a caller Added sc51 had a true 3ds Stretched or walked during break got to breaks on time (all 3) Delete DW Gave a shout-out in chat Requested TTID acknowledge nexidia Failed Innovis requested Special letter TTID Talk Off Reviewed Accurint Declined App Update US Patriot Act Pass Innovis read all emails Executed FDWC asked open- ended questions worked a pim Shared a fun fact or joke in chat Assisted customer with care issues Identified ATO Ekata Risk Score Dx 50 Requested FDWC case unlock Helped peers Frd Report >$75 Called Case/Email AP bilingual Approved APP Real Time App Took Fraud <$75 Drank 64 oz of water during shift Dual consent Removed sc51 Passed KIQ Sent AUD asked additional verification questions deleted a tradeline De- Escalated a caller Added sc51 had a true 3ds Stretched or walked during break got to breaks on time (all 3) Delete DW Gave a shout-out in chat Requested TTID acknowledge nexidia Failed Innovis requested Special letter TTID Talk Off Reviewed Accurint Declined App Update US Patriot Act Pass Innovis read all emails Executed FDWC asked open- ended questions worked a pim Shared a fun fact or joke in chat Assisted customer with care issues
Bread - Call List
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Identified ATO
Ekata Risk Score
Dx 50
Requested FDWC case unlock
Helped peers
Frd Report >$75
Called Case/Email AP bilingual
Approved APP
Real Time App
Took Fraud <$75
Drank 64 oz of water during shift
Dual consent
Removed sc51
Passed KIQ
Sent AUD
asked additional verification questions
deleted a tradeline
De-Escalated a caller
Added sc51
had a true 3ds
Stretched or walked during break
got to breaks on time (all 3)
Delete DW
Gave a shout-out in chat
Requested TTID
acknowledge nexidia
Failed Innovis
requested Special letter
TTID Talk Off
Reviewed Accurint
Declined App
Update US Patriot Act
Pass Innovis
read all emails
Executed FDWC
asked open-ended questions
worked a pim
Shared a fun fact or joke in chat
Assisted customer with care issues