UseStep-Up3 times.Complete onePERMANENTincrease ordecrease (ofany kind).Answer20 phonecalls.Completeonesecureemail.Complete4 LinkLiveChats.Unlockone user'sonlinebanking.Complete20tickets.UseFailsafe6 times.Answer4 branchcalls.Completereview of 6reordereddebit cards.Email ea.Coworkersomething youlike about them.(This can be agroup email).Createone cardonFISERV.AnsweroneBillpayquestionComplete atravel noticeto Wyomingor Texas.Assistwith 5ENFACTcases.Assist with4 fraudulentENFACTcases.Send oneincompleteemail.Completeone externaltransferauthorization.Completeone travelnotice toCanada.Complete1 mobiledepositincrease.Complete5 debitcard limitincreases.Completeoneaddresschange.Assistwith onevoicemail.Complete8 travelNotices.UseStep-Up3 times.Complete onePERMANENTincrease ordecrease (ofany kind).Answer20 phonecalls.Completeonesecureemail.Complete4 LinkLiveChats.Unlockone user'sonlinebanking.Complete20tickets.UseFailsafe6 times.Answer4 branchcalls.Completereview of 6reordereddebit cards.Email ea.Coworkersomething youlike about them.(This can be agroup email).Createone cardonFISERV.AnsweroneBillpayquestionComplete atravel noticeto Wyomingor Texas.Assistwith 5ENFACTcases.Assist with4 fraudulentENFACTcases.Send oneincompleteemail.Completeone externaltransferauthorization.Completeone travelnotice toCanada.Complete1 mobiledepositincrease.Complete5 debitcard limitincreases.Completeoneaddresschange.Assistwith onevoicemail.Complete8 travelNotices.

CCS BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Step-Up 3 times.
  2. Complete one PERMANENT increase or decrease (of any kind).
  3. Answer 20 phone calls.
  4. Complete one secure email.
  5. Complete 4 Link Live Chats.
  6. Unlock one user's online banking.
  7. Complete 20 tickets.
  8. Use Failsafe 6 times.
  9. Answer 4 branch calls.
  10. Complete review of 6 reordered debit cards.
  11. Email ea. Coworker something you like about them. (This can be a group email).
  12. Create one card on FISERV.
  13. Answer one Billpay question
  14. Complete a travel notice to Wyoming or Texas.
  15. Assist with 5 ENFACT cases.
  16. Assist with 4 fraudulent ENFACT cases.
  17. Send one incomplete email.
  18. Complete one external transfer authorization.
  19. Complete one travel notice to Canada.
  20. Complete 1 mobile deposit increase.
  21. Complete 5 debit card limit increases.
  22. Complete one address change.
  23. Assist with one voicemail.
  24. Complete 8 travel Notices.