Orders generated in past Get a transfer/have to transfer to another department Had to use TransPerfect Send a menu Put member on DNC/find one on DNC delete and account Member has an allergy Get called by the wrong name Get a yes call Speak to caseworker Somone says CRM is slow Duplicate Updated address/phone number Called someone with the first name as you Send email to caseworker Someone asks if there is any NC's Found and called additional number IC10 error or Medicare ID Error Member says MOW instead of Moms Meals Called a celebrity name Get an email from caseworker Somone asks for a meeting Did a print request Asked for a Spanish callback/take call Orders generated in past Get a transfer/have to transfer to another department Had to use TransPerfect Send a menu Put member on DNC/find one on DNC delete and account Member has an allergy Get called by the wrong name Get a yes call Speak to caseworker Somone says CRM is slow Duplicate Updated address/phone number Called someone with the first name as you Send email to caseworker Someone asks if there is any NC's Found and called additional number IC10 error or Medicare ID Error Member says MOW instead of Moms Meals Called a celebrity name Get an email from caseworker Somone asks for a meeting Did a print request Asked for a Spanish callback/take call
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Orders generated in past
Get a transfer/have to transfer to another department
Had to use TransPerfect
Send a menu
Put member on DNC/find one on DNC
delete and account
Member has an allergy
Get called by the wrong name
Get a yes call
Speak to caseworker
Somone says CRM is slow
Duplicate
Updated address/phone number
Called someone with the first name as you
Send email to caseworker
Someone asks if there is any NC's
Found and called additional number
IC10 error or Medicare ID Error
Member says MOW instead of Moms Meals
Called a celebrity name
Get an email from caseworker
Somone asks for a meeting
Did a print request
Asked for a Spanish callback/take call