Speak to caseworker Get a transfer/have to transfer to another department Orders generated in past Member has an allergy Send a menu delete and account Someone asks if there is any NC's Member says MOW instead of Moms Meals Called someone with the first name as you Asked for a Spanish callback/take call Found and called additional number Had to use TransPerfect Get a yes call IC10 error or Medicare ID Error Get called by the wrong name Get an email from caseworker Did a print request Called a celebrity name Updated address/phone number Send email to caseworker Somone says CRM is slow Put member on DNC/find one on DNC Duplicate Somone asks for a meeting Speak to caseworker Get a transfer/have to transfer to another department Orders generated in past Member has an allergy Send a menu delete and account Someone asks if there is any NC's Member says MOW instead of Moms Meals Called someone with the first name as you Asked for a Spanish callback/take call Found and called additional number Had to use TransPerfect Get a yes call IC10 error or Medicare ID Error Get called by the wrong name Get an email from caseworker Did a print request Called a celebrity name Updated address/phone number Send email to caseworker Somone says CRM is slow Put member on DNC/find one on DNC Duplicate Somone asks for a meeting
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Speak to caseworker
Get a transfer/have to transfer to another department
Orders generated in past
Member has an allergy
Send a menu
delete and account
Someone asks if there is any NC's
Member says MOW instead of Moms Meals
Called someone with the first name as you
Asked for a Spanish callback/take call
Found and called additional number
Had to use TransPerfect
Get a yes call
IC10 error or Medicare ID Error
Get called by the wrong name
Get an email from caseworker
Did a print request
Called a celebrity name
Updated address/phone number
Send email to caseworker
Somone says CRM is slow
Put member on DNC/find one on DNC
Duplicate
Somone asks for a meeting