Dealt withan angryfamilymemberRep askshow theycan getreferralsCompleted3+PASRRsAll nurseswere present& on time forMDRsGot firedby apatientHad a ptthank youfor yourhelpCaved in toeating atreat that arep broughtQualifiedfor OBS,but isinpatientCan't getInterqualto meetDoctorplaces DCordersafter 4pmPt appealtheir DCat 5pmSame ptreadmits3x in 30daysFind a NHthatallowssmokingRefrainedfrom eatinga treat that arep broughtPt needed aride home,but had nokeys!Had 3SNFchoicesdeclineLevel ofCaredenied byinsurancePt changedDC planthe day ofDCNurse said noone answeredwhen trying tocall report toSNFHad to fillout a TitleXIX formForgot toclockout/in forlunchPtresidesin vehicleHomelesspt needsa homeSet upGIPhospicePt wentAMAPt says"no onetold methat."Completed aHealthstreamNHrefusedtheir ownresidentDoctorcalled youby thewrong nameGoals ofcareconversationPt calledyou a"doctor"Made anAPS/CPSreportHH/Infusion/Wound VacTrifectaArrangedunfundeddialysischairDoc wason timefor MDRsDemographicssay insured,but pt isunfundedPt asks youto help themget to thebathroomHad tocall ITAnsweredthedepartmentdoorbellDealt withan angryfamilymemberRep askshow theycan getreferralsCompleted3+PASRRsAll nurseswere present& on time forMDRsGot firedby apatientHad a ptthank youfor yourhelpCaved in toeating atreat that arep broughtQualifiedfor OBS,but isinpatientCan't getInterqualto meetDoctorplaces DCordersafter 4pmPt appealtheir DCat 5pmSame ptreadmits3x in 30daysFind a NHthatallowssmokingRefrainedfrom eatinga treat that arep broughtPt needed aride home,but had nokeys!Had 3SNFchoicesdeclineLevel ofCaredenied byinsurancePt changedDC planthe day ofDCNurse said noone answeredwhen trying tocall report toSNFHad to fillout a TitleXIX formForgot toclockout/in forlunchPtresidesin vehicleHomelesspt needsa homeSet upGIPhospicePt wentAMAPt says"no onetold methat."Completed aHealthstreamNHrefusedtheir ownresidentDoctorcalled youby thewrong nameGoals ofcareconversationPt calledyou a"doctor"Made anAPS/CPSreportHH/Infusion/Wound VacTrifectaArrangedunfundeddialysischairDoc wason timefor MDRsDemographicssay insured,but pt isunfundedPt asks youto help themget to thebathroomHad tocall ITAnsweredthedepartmentdoorbell

Case Management BINGO! - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Dealt with an angry family member
  2. Rep asks how they can get referrals
  3. Completed 3+ PASRRs
  4. All nurses were present & on time for MDRs
  5. Got fired by a patient
  6. Had a pt thank you for your help
  7. Caved in to eating a treat that a rep brought
  8. Qualified for OBS, but is inpatient
  9. Can't get Interqual to meet
  10. Doctor places DC orders after 4pm
  11. Pt appeal their DC at 5pm
  12. Same pt readmits 3x in 30 days
  13. Find a NH that allows smoking
  14. Refrained from eating a treat that a rep brought
  15. Pt needed a ride home, but had no keys!
  16. Had 3 SNF choices decline
  17. Level of Care denied by insurance
  18. Pt changed DC plan the day of DC
  19. Nurse said no one answered when trying to call report to SNF
  20. Had to fill out a Title XIX form
  21. Forgot to clock out/in for lunch
  22. Pt resides in vehicle
  23. Homeless pt needs a home
  24. Set up GIP hospice
  25. Pt went AMA
  26. Pt says "no one told me that."
  27. Completed a Healthstream
  28. NH refused their own resident
  29. Doctor called you by the wrong name
  30. Goals of care conversation
  31. Pt called you a "doctor"
  32. Made an APS/CPS report
  33. HH/ Infusion/ Wound Vac Trifecta
  34. Arranged unfunded dialysis chair
  35. Doc was on time for MDRs
  36. Demographics say insured, but pt is unfunded
  37. Pt asks you to help them get to the bathroom
  38. Had to call IT
  39. Answered the department doorbell