BrandedclosingThank youat least 3times onyour callUseEmpathyHave Iresolvedyour Issuetoday ?PitchSurvey.recap the issueandsummarizedthe solutionbefore closingthe interactionUsecustomername 3timesMakeslackcommentor postGive yourteammateshoutoutCallopeningBrandingPromoterPromoterSayPlease 3times onyour callI will bemore thanHappy tohelpAsk How isBusinessgoing thisyear??Makeyourcustomersmile Reassures thecustomer byverballycommitting toresolve their issueIs thereanythingElse I canhelp youwith?VCIPromoterPromoterPromoterUseEmpathyAre you callingabout an issueyou havecalled onpreviously?BrandedclosingThank youat least 3times onyour callUseEmpathyHave Iresolvedyour Issuetoday ?PitchSurvey.recap the issueandsummarizedthe solutionbefore closingthe interactionUsecustomername 3timesMakeslackcommentor postGive yourteammateshoutoutCallopeningBrandingPromoterPromoterSayPlease 3times onyour callI will bemore thanHappy tohelpAsk How isBusinessgoing thisyear??Makeyourcustomersmile Reassures thecustomer byverballycommitting toresolve their issueIs thereanythingElse I canhelp youwith?VCIPromoterPromoterPromoterUseEmpathyAre you callingabout an issueyou havecalled onpreviously?

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
N
3
N
4
N
5
B
6
G
7
O
8
I
9
G
10
B
11
I
12
N
13
G
14
I
15
O
16
B
17
O
18
G
19
I
20
O
21
B
22
G
23
O
24
B
  1. I-Branded closing
  2. N-Thank you at least 3 times on your call
  3. N-Use Empathy
  4. N-Have I resolved your Issue today ?
  5. B-Pitch Survey .
  6. G-recap the issue and summarized the solution before closing the interaction
  7. O-Use customer name 3 times
  8. I-Make slack comment or post
  9. G-Give your teammate shoutout
  10. B-Call opening Branding
  11. I-Promoter
  12. N-Promoter
  13. G-Say Please 3 times on your call
  14. I-I will be more than Happy to help
  15. O-Ask How is Business going this year??
  16. B-Make your customer smile
  17. O- Reassures the customer by verbally committing to resolve their issue
  18. G-Is there anything Else I can help you with?
  19. I-VCI
  20. O-Promoter
  21. B-Promoter
  22. G-Promoter
  23. O-Use Empathy
  24. B-Are you calling about an issue you have called on previously?