Are you callingabout an issueyou havecalled onpreviously?recap the issueandsummarizedthe solutionbefore closingthe interactionVCISayPlease 3times onyour callPromoter Reassures thecustomer byverballycommitting toresolve their issueIs thereanythingElse I canhelp youwith?PitchSurvey.PromoterAsk How isBusinessgoing thisyear??CallopeningBrandingPromoterUseEmpathyMakeslackcommentor postMakeyourcustomersmilePromoterThank youat least 3times onyour callUsecustomername 3timesBrandedclosingGive yourteammateshoutoutUseEmpathyI will bemore thanHappy tohelpHave Iresolvedyour Issuetoday ?PromoterAre you callingabout an issueyou havecalled onpreviously?recap the issueandsummarizedthe solutionbefore closingthe interactionVCISayPlease 3times onyour callPromoter Reassures thecustomer byverballycommitting toresolve their issueIs thereanythingElse I canhelp youwith?PitchSurvey.PromoterAsk How isBusinessgoing thisyear??CallopeningBrandingPromoterUseEmpathyMakeslackcommentor postMakeyourcustomersmilePromoterThank youat least 3times onyour callUsecustomername 3timesBrandedclosingGive yourteammateshoutoutUseEmpathyI will bemore thanHappy tohelpHave Iresolvedyour Issuetoday ?Promoter

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
G
3
I
4
G
5
N
6
O
7
G
8
B
9
O
10
O
11
B
12
G
13
N
14
I
15
B
16
B
17
N
18
O
19
I
20
G
21
O
22
I
23
N
24
I
  1. B-Are you calling about an issue you have called on previously?
  2. G-recap the issue and summarized the solution before closing the interaction
  3. I-VCI
  4. G-Say Please 3 times on your call
  5. N-Promoter
  6. O- Reassures the customer by verbally committing to resolve their issue
  7. G-Is there anything Else I can help you with?
  8. B-Pitch Survey .
  9. O-Promoter
  10. O-Ask How is Business going this year??
  11. B-Call opening Branding
  12. G-Promoter
  13. N-Use Empathy
  14. I-Make slack comment or post
  15. B-Make your customer smile
  16. B-Promoter
  17. N-Thank you at least 3 times on your call
  18. O-Use customer name 3 times
  19. I-Branded closing
  20. G-Give your teammate shoutout
  21. O-Use Empathy
  22. I-I will be more than Happy to help
  23. N-Have I resolved your Issue today ?
  24. I-Promoter