MakeyourcustomersmilePromoterI will bemore thanHappy tohelpPromoterPromoterCallopeningBrandingUsecustomername 3timesPitchSurvey.Thank youat least 3times onyour callPromoterPromoterUseEmpathyAsk How isBusinessgoing thisyear??VCIBrandedclosingSayPlease 3times onyour callUseEmpathyrecap the issueandsummarizedthe solutionbefore closingthe interactionGive yourteammateshoutoutMakeslackcommentor postIs thereanythingElse I canhelp youwith?Are you callingabout an issueyou havecalled onpreviously? Reassures thecustomer byverballycommitting toresolve their issueHave Iresolvedyour Issuetoday ?MakeyourcustomersmilePromoterI will bemore thanHappy tohelpPromoterPromoterCallopeningBrandingUsecustomername 3timesPitchSurvey.Thank youat least 3times onyour callPromoterPromoterUseEmpathyAsk How isBusinessgoing thisyear??VCIBrandedclosingSayPlease 3times onyour callUseEmpathyrecap the issueandsummarizedthe solutionbefore closingthe interactionGive yourteammateshoutoutMakeslackcommentor postIs thereanythingElse I canhelp youwith?Are you callingabout an issueyou havecalled onpreviously? Reassures thecustomer byverballycommitting toresolve their issueHave Iresolvedyour Issuetoday ?

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
N
3
I
4
O
5
B
6
B
7
O
8
B
9
N
10
G
11
I
12
O
13
O
14
I
15
I
16
G
17
N
18
G
19
G
20
I
21
G
22
B
23
O
24
N
  1. B-Make your customer smile
  2. N-Promoter
  3. I-I will be more than Happy to help
  4. O-Promoter
  5. B-Promoter
  6. B-Call opening Branding
  7. O-Use customer name 3 times
  8. B-Pitch Survey .
  9. N-Thank you at least 3 times on your call
  10. G-Promoter
  11. I-Promoter
  12. O-Use Empathy
  13. O-Ask How is Business going this year??
  14. I-VCI
  15. I-Branded closing
  16. G-Say Please 3 times on your call
  17. N-Use Empathy
  18. G-recap the issue and summarized the solution before closing the interaction
  19. G-Give your teammate shoutout
  20. I-Make slack comment or post
  21. G-Is there anything Else I can help you with?
  22. B-Are you calling about an issue you have called on previously?
  23. O- Reassures the customer by verbally committing to resolve their issue
  24. N-Have I resolved your Issue today ?