PitchSurvey.UseEmpathyPromoterVCIIs thereanythingElse I canhelp youwith?Give yourteammateshoutoutMakeyourcustomersmileAre you callingabout an issueyou havecalled onpreviously?PromoterPromoterBrandedclosingrecap the issueandsummarizedthe solutionbefore closingthe interactionI will bemore thanHappy tohelp Reassures thecustomer byverballycommitting toresolve their issueHave Iresolvedyour Issuetoday ?PromoterUseEmpathySayPlease 3times onyour callUsecustomername 3timesMakeslackcommentor postCallopeningBrandingThank youat least 3times onyour callAsk How isBusinessgoing thisyear??PromoterPitchSurvey.UseEmpathyPromoterVCIIs thereanythingElse I canhelp youwith?Give yourteammateshoutoutMakeyourcustomersmileAre you callingabout an issueyou havecalled onpreviously?PromoterPromoterBrandedclosingrecap the issueandsummarizedthe solutionbefore closingthe interactionI will bemore thanHappy tohelp Reassures thecustomer byverballycommitting toresolve their issueHave Iresolvedyour Issuetoday ?PromoterUseEmpathySayPlease 3times onyour callUsecustomername 3timesMakeslackcommentor postCallopeningBrandingThank youat least 3times onyour callAsk How isBusinessgoing thisyear??Promoter

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
O
3
B
4
I
5
G
6
G
7
B
8
B
9
I
10
O
11
I
12
G
13
I
14
O
15
N
16
G
17
N
18
G
19
O
20
I
21
B
22
N
23
O
24
N
  1. B-Pitch Survey .
  2. O-Use Empathy
  3. B-Promoter
  4. I-VCI
  5. G-Is there anything Else I can help you with?
  6. G-Give your teammate shoutout
  7. B-Make your customer smile
  8. B-Are you calling about an issue you have called on previously?
  9. I-Promoter
  10. O-Promoter
  11. I-Branded closing
  12. G-recap the issue and summarized the solution before closing the interaction
  13. I-I will be more than Happy to help
  14. O- Reassures the customer by verbally committing to resolve their issue
  15. N-Have I resolved your Issue today ?
  16. G-Promoter
  17. N-Use Empathy
  18. G-Say Please 3 times on your call
  19. O-Use customer name 3 times
  20. I-Make slack comment or post
  21. B-Call opening Branding
  22. N-Thank you at least 3 times on your call
  23. O-Ask How is Business going this year??
  24. N-Promoter