I will bemore thanHappy tohelpPromoterPromoterPromoterMakeslackcommentor post Reassures thecustomer byverballycommitting toresolve their issueGive yourteammateshoutoutUseEmpathyIs thereanythingElse I canhelp youwith?CallopeningBrandingHave Iresolvedyour Issuetoday ?VCIAre you callingabout an issueyou havecalled onpreviously?Usecustomername 3timesPromoterPitchSurvey.MakeyourcustomersmileSayPlease 3times onyour callThank youat least 3times onyour callUseEmpathyAsk How isBusinessgoing thisyear??recap the issueandsummarizedthe solutionbefore closingthe interactionBrandedclosingPromoterI will bemore thanHappy tohelpPromoterPromoterPromoterMakeslackcommentor post Reassures thecustomer byverballycommitting toresolve their issueGive yourteammateshoutoutUseEmpathyIs thereanythingElse I canhelp youwith?CallopeningBrandingHave Iresolvedyour Issuetoday ?VCIAre you callingabout an issueyou havecalled onpreviously?Usecustomername 3timesPromoterPitchSurvey.MakeyourcustomersmileSayPlease 3times onyour callThank youat least 3times onyour callUseEmpathyAsk How isBusinessgoing thisyear??recap the issueandsummarizedthe solutionbefore closingthe interactionBrandedclosingPromoter

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
I
4
O
5
I
6
O
7
G
8
O
9
G
10
B
11
N
12
I
13
B
14
O
15
N
16
B
17
B
18
G
19
N
20
N
21
O
22
G
23
I
24
B
  1. I-I will be more than Happy to help
  2. G-Promoter
  3. I-Promoter
  4. O-Promoter
  5. I-Make slack comment or post
  6. O- Reassures the customer by verbally committing to resolve their issue
  7. G-Give your teammate shoutout
  8. O-Use Empathy
  9. G-Is there anything Else I can help you with?
  10. B-Call opening Branding
  11. N-Have I resolved your Issue today ?
  12. I-VCI
  13. B-Are you calling about an issue you have called on previously?
  14. O-Use customer name 3 times
  15. N-Promoter
  16. B-Pitch Survey .
  17. B-Make your customer smile
  18. G-Say Please 3 times on your call
  19. N-Thank you at least 3 times on your call
  20. N-Use Empathy
  21. O-Ask How is Business going this year??
  22. G-recap the issue and summarized the solution before closing the interaction
  23. I-Branded closing
  24. B-Promoter