PromoterVCIBrandedclosingPitchSurvey.Usecustomername 3timesAre you callingabout an issueyou havecalled onpreviously?CallopeningBrandingMakeslackcommentor postUseEmpathyGive yourteammateshoutoutPromoterPromoterIs thereanythingElse I canhelp youwith?PromoterThank youat least 3times onyour callSayPlease 3times onyour callAsk How isBusinessgoing thisyear??I will bemore thanHappy tohelpUseEmpathyHave Iresolvedyour Issuetoday ? Reassures thecustomer byverballycommitting toresolve their issueMakeyourcustomersmilerecap the issueandsummarizedthe solutionbefore closingthe interactionPromoterPromoterVCIBrandedclosingPitchSurvey.Usecustomername 3timesAre you callingabout an issueyou havecalled onpreviously?CallopeningBrandingMakeslackcommentor postUseEmpathyGive yourteammateshoutoutPromoterPromoterIs thereanythingElse I canhelp youwith?PromoterThank youat least 3times onyour callSayPlease 3times onyour callAsk How isBusinessgoing thisyear??I will bemore thanHappy tohelpUseEmpathyHave Iresolvedyour Issuetoday ? Reassures thecustomer byverballycommitting toresolve their issueMakeyourcustomersmilerecap the issueandsummarizedthe solutionbefore closingthe interactionPromoter

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
I
4
B
5
O
6
B
7
B
8
I
9
O
10
G
11
I
12
N
13
G
14
B
15
N
16
G
17
O
18
I
19
N
20
N
21
O
22
B
23
G
24
O
  1. G-Promoter
  2. I-VCI
  3. I-Branded closing
  4. B-Pitch Survey .
  5. O-Use customer name 3 times
  6. B-Are you calling about an issue you have called on previously?
  7. B-Call opening Branding
  8. I-Make slack comment or post
  9. O-Use Empathy
  10. G-Give your teammate shoutout
  11. I-Promoter
  12. N-Promoter
  13. G-Is there anything Else I can help you with?
  14. B-Promoter
  15. N-Thank you at least 3 times on your call
  16. G-Say Please 3 times on your call
  17. O-Ask How is Business going this year??
  18. I-I will be more than Happy to help
  19. N-Use Empathy
  20. N-Have I resolved your Issue today ?
  21. O- Reassures the customer by verbally committing to resolve their issue
  22. B-Make your customer smile
  23. G-recap the issue and summarized the solution before closing the interaction
  24. O-Promoter