BrandedclosingPromoterAsk How isBusinessgoing thisyear??SayPlease 3times onyour callVCIThank youat least 3times onyour callPromoterHave Iresolvedyour Issuetoday ? Reassures thecustomer byverballycommitting toresolve their issueUseEmpathyGive yourteammateshoutoutAre you callingabout an issueyou havecalled onpreviously?CallopeningBrandingrecap the issueandsummarizedthe solutionbefore closingthe interactionMakeyourcustomersmilePromoterPromoterPitchSurvey.Makeslackcommentor postUsecustomername 3timesUseEmpathyPromoterIs thereanythingElse I canhelp youwith?I will bemore thanHappy tohelpBrandedclosingPromoterAsk How isBusinessgoing thisyear??SayPlease 3times onyour callVCIThank youat least 3times onyour callPromoterHave Iresolvedyour Issuetoday ? Reassures thecustomer byverballycommitting toresolve their issueUseEmpathyGive yourteammateshoutoutAre you callingabout an issueyou havecalled onpreviously?CallopeningBrandingrecap the issueandsummarizedthe solutionbefore closingthe interactionMakeyourcustomersmilePromoterPromoterPitchSurvey.Makeslackcommentor postUsecustomername 3timesUseEmpathyPromoterIs thereanythingElse I canhelp youwith?I will bemore thanHappy tohelp

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
I
2
G
3
O
4
G
5
I
6
N
7
B
8
N
9
O
10
O
11
G
12
B
13
B
14
G
15
B
16
I
17
N
18
B
19
I
20
O
21
N
22
O
23
G
24
I
  1. I-Branded closing
  2. G-Promoter
  3. O-Ask How is Business going this year??
  4. G-Say Please 3 times on your call
  5. I-VCI
  6. N-Thank you at least 3 times on your call
  7. B-Promoter
  8. N-Have I resolved your Issue today ?
  9. O- Reassures the customer by verbally committing to resolve their issue
  10. O-Use Empathy
  11. G-Give your teammate shoutout
  12. B-Are you calling about an issue you have called on previously?
  13. B-Call opening Branding
  14. G-recap the issue and summarized the solution before closing the interaction
  15. B-Make your customer smile
  16. I-Promoter
  17. N-Promoter
  18. B-Pitch Survey .
  19. I-Make slack comment or post
  20. O-Use customer name 3 times
  21. N-Use Empathy
  22. O-Promoter
  23. G-Is there anything Else I can help you with?
  24. I-I will be more than Happy to help