PromoterHave Iresolvedyour Issuetoday ?PromoterMakeslackcommentor postPromoterAre you callingabout an issueyou havecalled onpreviously?PitchSurvey.Is thereanythingElse I canhelp youwith?Usecustomername 3timesPromoter Reassures thecustomer byverballycommitting toresolve their issueI will bemore thanHappy tohelpVCIThank youat least 3times onyour callBrandedclosingUseEmpathyGive yourteammateshoutoutSayPlease 3times onyour callrecap the issueandsummarizedthe solutionbefore closingthe interactionMakeyourcustomersmileAsk How isBusinessgoing thisyear??UseEmpathyCallopeningBrandingPromoterPromoterHave Iresolvedyour Issuetoday ?PromoterMakeslackcommentor postPromoterAre you callingabout an issueyou havecalled onpreviously?PitchSurvey.Is thereanythingElse I canhelp youwith?Usecustomername 3timesPromoter Reassures thecustomer byverballycommitting toresolve their issueI will bemore thanHappy tohelpVCIThank youat least 3times onyour callBrandedclosingUseEmpathyGive yourteammateshoutoutSayPlease 3times onyour callrecap the issueandsummarizedthe solutionbefore closingthe interactionMakeyourcustomersmileAsk How isBusinessgoing thisyear??UseEmpathyCallopeningBrandingPromoter

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
N
3
O
4
I
5
G
6
B
7
B
8
G
9
O
10
I
11
O
12
I
13
I
14
N
15
I
16
O
17
G
18
G
19
G
20
B
21
O
22
N
23
B
24
B
  1. N-Promoter
  2. N-Have I resolved your Issue today ?
  3. O-Promoter
  4. I-Make slack comment or post
  5. G-Promoter
  6. B-Are you calling about an issue you have called on previously?
  7. B-Pitch Survey .
  8. G-Is there anything Else I can help you with?
  9. O-Use customer name 3 times
  10. I-Promoter
  11. O- Reassures the customer by verbally committing to resolve their issue
  12. I-I will be more than Happy to help
  13. I-VCI
  14. N-Thank you at least 3 times on your call
  15. I-Branded closing
  16. O-Use Empathy
  17. G-Give your teammate shoutout
  18. G-Say Please 3 times on your call
  19. G-recap the issue and summarized the solution before closing the interaction
  20. B-Make your customer smile
  21. O-Ask How is Business going this year??
  22. N-Use Empathy
  23. B-Call opening Branding
  24. B-Promoter