PitchSurvey.Promoter Reassures thecustomer byverballycommitting toresolve their issueAre you callingabout an issueyou havecalled onpreviously?SayPlease 3times onyour callHave Iresolvedyour Issuetoday ?Give yourteammateshoutoutUsecustomername 3timesIs thereanythingElse I canhelp youwith?UseEmpathyPromoterCallopeningBrandingThank youat least 3times onyour callI will bemore thanHappy tohelpPromoterAsk How isBusinessgoing thisyear??Makeyourcustomersmilerecap the issueandsummarizedthe solutionbefore closingthe interactionPromoterBrandedclosingMakeslackcommentor postUseEmpathyPromoterVCIPitchSurvey.Promoter Reassures thecustomer byverballycommitting toresolve their issueAre you callingabout an issueyou havecalled onpreviously?SayPlease 3times onyour callHave Iresolvedyour Issuetoday ?Give yourteammateshoutoutUsecustomername 3timesIs thereanythingElse I canhelp youwith?UseEmpathyPromoterCallopeningBrandingThank youat least 3times onyour callI will bemore thanHappy tohelpPromoterAsk How isBusinessgoing thisyear??Makeyourcustomersmilerecap the issueandsummarizedthe solutionbefore closingthe interactionPromoterBrandedclosingMakeslackcommentor postUseEmpathyPromoterVCI

Team PencilSmith Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
B
2
I
3
O
4
B
5
G
6
N
7
G
8
O
9
G
10
N
11
O
12
B
13
N
14
I
15
G
16
O
17
B
18
G
19
B
20
I
21
I
22
O
23
N
24
I
  1. B-Pitch Survey .
  2. I-Promoter
  3. O- Reassures the customer by verbally committing to resolve their issue
  4. B-Are you calling about an issue you have called on previously?
  5. G-Say Please 3 times on your call
  6. N-Have I resolved your Issue today ?
  7. G-Give your teammate shoutout
  8. O-Use customer name 3 times
  9. G-Is there anything Else I can help you with?
  10. N-Use Empathy
  11. O-Promoter
  12. B-Call opening Branding
  13. N-Thank you at least 3 times on your call
  14. I-I will be more than Happy to help
  15. G-Promoter
  16. O-Ask How is Business going this year??
  17. B-Make your customer smile
  18. G-recap the issue and summarized the solution before closing the interaction
  19. B-Promoter
  20. I-Branded closing
  21. I-Make slack comment or post
  22. O-Use Empathy
  23. N-Promoter
  24. I-VCI