Had a ptthank youfor yourhelp Pt says"no onetold methat." Demographicssay insured,but pt isunfundedTherapyrecommendsARU for anunfunded pt Find a NHthatallowssmoking Homelesspt needsO2!Completed3+PASRRsin a weekSet upGIPhospiceForgot toclockout/in forlunch Refrainedfrom eatinga treat that arep broughtHH/Infusion/Wound VacTrifectaLevel ofCaredenied byinsuranceReceivedMOT forSNF within1 hour! Ptappealstheir DCHad tocall ITDoctorplaces DCordersafter 4pm NHrefusedtheir ownresidentNurse said noone answeredwhen trying tocall report toSNF Rep askshow theycan get morereferrals Pt needed aride home,but had nokeys! Got firedby apatientHad all 3SNFchoicesdecline All nurseswere present& on time forMDRs"but theDr said IneedARU"Pt calledyou a"doctor" Doc wason timefor MDRsPt asks forhelp gettingthem to thebathroom Forgot toupdateNATE!Homelesspt needsa homeSame ptreadmits3x in amonth Goals ofcareconversationPt wentAMAMOT in,but pt stillhere thenext day ArrangingunfundeddialysischairPt changedDC planthe day ofDCDealt withan angryfamilymemberMade anAPS/CPSreportCompleted aHealthstreamHad a ptthank youfor yourhelp Pt says"no onetold methat." Demographicssay insured,but pt isunfundedTherapyrecommendsARU for anunfunded pt Find a NHthatallowssmoking Homelesspt needsO2!Completed3+PASRRsin a weekSet upGIPhospiceForgot toclockout/in forlunch Refrainedfrom eatinga treat that arep broughtHH/Infusion/Wound VacTrifectaLevel ofCaredenied byinsuranceReceivedMOT forSNF within1 hour! Ptappealstheir DCHad tocall ITDoctorplaces DCordersafter 4pm NHrefusedtheir ownresidentNurse said noone answeredwhen trying tocall report toSNF Rep askshow theycan get morereferrals Pt needed aride home,but had nokeys! Got firedby apatientHad all 3SNFchoicesdecline All nurseswere present& on time forMDRs"but theDr said IneedARU"Pt calledyou a"doctor" Doc wason timefor MDRsPt asks forhelp gettingthem to thebathroom Forgot toupdateNATE!Homelesspt needsa homeSame ptreadmits3x in amonth Goals ofcareconversationPt wentAMAMOT in,but pt stillhere thenext day ArrangingunfundeddialysischairPt changedDC planthe day ofDCDealt withan angryfamilymemberMade anAPS/CPSreportCompleted aHealthstream

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had a pt thank you for your help
  2. Pt says "no one told me that."
  3. Demographics say insured, but pt is unfunded
  4. Therapy recommends ARU for an unfunded pt
  5. Find a NH that allows smoking
  6. Homeless pt needs O2!
  7. Completed 3+ PASRRs in a week
  8. Set up GIP hospice
  9. Forgot to clock out/in for lunch
  10. Refrained from eating a treat that a rep brought
  11. HH/ Infusion/ Wound Vac Trifecta
  12. Level of Care denied by insurance
  13. Received MOT for SNF within 1 hour!
  14. Pt appeals their DC
  15. Had to call IT
  16. Doctor places DC orders after 4pm
  17. NH refused their own resident
  18. Nurse said no one answered when trying to call report to SNF
  19. Rep asks how they can get more referrals
  20. Pt needed a ride home, but had no keys!
  21. Got fired by a patient
  22. Had all 3 SNF choices decline
  23. All nurses were present & on time for MDRs
  24. "but the Dr said I need ARU"
  25. Pt called you a "doctor"
  26. Doc was on time for MDRs
  27. Pt asks for help getting them to the bathroom
  28. Forgot to update NATE!
  29. Homeless pt needs a home
  30. Same pt readmits 3x in a month
  31. Goals of care conversation
  32. Pt went AMA
  33. MOT in, but pt still here the next day
  34. Arranging unfunded dialysis chair
  35. Pt changed DC plan the day of DC
  36. Dealt with an angry family member
  37. Made an APS/CPS report
  38. Completed a Healthstream