TherapyrecommendsARU for anunfunded pt Nurse said noone answeredwhen trying tocall report toSNF Dealt withan angryfamilymemberForgot toupdateNATE!ReceivedMOT forSNF within1 hour! Forgot toclockout/in forlunch Had a ptthank youfor yourhelp Doc wason timefor MDRsDoctorplaces DCordersafter 4pm Homelesspt needsO2!Had tocall ITPt calledyou a"doctor" Demographicssay insured,but pt isunfundedPtappealstheir DCRefrainedfrom eatinga treat that arep broughtPt says"no onetold methat." Pt changedDC planthe day ofDCRep askshow theycan get morereferrals "but theDr said IneedARU"Homelesspt needsa homeFind a NHthatallowssmoking Level ofCaredenied byinsuranceGoals ofcareconversationMOT in,but pt stillhere thenext day Pt needed aride home,but had nokeys! ArrangingunfundeddialysischairSame ptreadmits3x in amonth Set upGIPhospicePt asks forhelp gettingthem to thebathroom Completed3+PASRRsin a weekHH/Infusion/Wound VacTrifectaCompleted aHealthstreamGot firedby apatientNHrefusedtheir ownresidentPt wentAMAAll nurseswere present& on time forMDRsHad all 3SNFchoicesdecline Made anAPS/CPSreportTherapyrecommendsARU for anunfunded pt Nurse said noone answeredwhen trying tocall report toSNF Dealt withan angryfamilymemberForgot toupdateNATE!ReceivedMOT forSNF within1 hour! Forgot toclockout/in forlunch Had a ptthank youfor yourhelp Doc wason timefor MDRsDoctorplaces DCordersafter 4pm Homelesspt needsO2!Had tocall ITPt calledyou a"doctor" Demographicssay insured,but pt isunfundedPtappealstheir DCRefrainedfrom eatinga treat that arep broughtPt says"no onetold methat." Pt changedDC planthe day ofDCRep askshow theycan get morereferrals "but theDr said IneedARU"Homelesspt needsa homeFind a NHthatallowssmoking Level ofCaredenied byinsuranceGoals ofcareconversationMOT in,but pt stillhere thenext day Pt needed aride home,but had nokeys! ArrangingunfundeddialysischairSame ptreadmits3x in amonth Set upGIPhospicePt asks forhelp gettingthem to thebathroom Completed3+PASRRsin a weekHH/Infusion/Wound VacTrifectaCompleted aHealthstreamGot firedby apatientNHrefusedtheir ownresidentPt wentAMAAll nurseswere present& on time forMDRsHad all 3SNFchoicesdecline Made anAPS/CPSreport

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Therapy recommends ARU for an unfunded pt
  2. Nurse said no one answered when trying to call report to SNF
  3. Dealt with an angry family member
  4. Forgot to update NATE!
  5. Received MOT for SNF within 1 hour!
  6. Forgot to clock out/in for lunch
  7. Had a pt thank you for your help
  8. Doc was on time for MDRs
  9. Doctor places DC orders after 4pm
  10. Homeless pt needs O2!
  11. Had to call IT
  12. Pt called you a "doctor"
  13. Demographics say insured, but pt is unfunded
  14. Pt appeals their DC
  15. Refrained from eating a treat that a rep brought
  16. Pt says "no one told me that."
  17. Pt changed DC plan the day of DC
  18. Rep asks how they can get more referrals
  19. "but the Dr said I need ARU"
  20. Homeless pt needs a home
  21. Find a NH that allows smoking
  22. Level of Care denied by insurance
  23. Goals of care conversation
  24. MOT in, but pt still here the next day
  25. Pt needed a ride home, but had no keys!
  26. Arranging unfunded dialysis chair
  27. Same pt readmits 3x in a month
  28. Set up GIP hospice
  29. Pt asks for help getting them to the bathroom
  30. Completed 3+ PASRRs in a week
  31. HH/ Infusion/ Wound Vac Trifecta
  32. Completed a Healthstream
  33. Got fired by a patient
  34. NH refused their own resident
  35. Pt went AMA
  36. All nurses were present & on time for MDRs
  37. Had all 3 SNF choices decline
  38. Made an APS/CPS report