Homelesspt needsa homeMade anAPS/CPSreportRep askshow theycan get morereferrals Demographicssay insured,but pt isunfundedPt says"no onetold methat." Doctorplaces DCordersafter 4pm Level ofCaredenied byinsuranceGot firedby apatientFind a NHthatallowssmoking ArrangingunfundeddialysischairPt wentAMAHH/Infusion/Wound VacTrifectaPt calledyou a"doctor" ReceivedMOT forSNF within1 hour! Pt changedDC planthe day ofDCDealt withan angryfamilymemberHomelesspt needsO2!Refrainedfrom eatinga treat that arep broughtPt needed aride home,but had nokeys! Had all 3SNFchoicesdecline Doc wason timefor MDRs"but theDr said IneedARU"Forgot toclockout/in forlunch Same ptreadmits3x in amonth NHrefusedtheir ownresidentCompleted3+PASRRsin a weekMOT in,but pt stillhere thenext day Had tocall ITCompleted aHealthstreamNurse said noone answeredwhen trying tocall report toSNF Had a ptthank youfor yourhelp Set upGIPhospiceGoals ofcareconversationTherapyrecommendsARU for anunfunded pt All nurseswere present& on time forMDRsForgot toupdateNATE!Pt asks forhelp gettingthem to thebathroom Ptappealstheir DCHomelesspt needsa homeMade anAPS/CPSreportRep askshow theycan get morereferrals Demographicssay insured,but pt isunfundedPt says"no onetold methat." Doctorplaces DCordersafter 4pm Level ofCaredenied byinsuranceGot firedby apatientFind a NHthatallowssmoking ArrangingunfundeddialysischairPt wentAMAHH/Infusion/Wound VacTrifectaPt calledyou a"doctor" ReceivedMOT forSNF within1 hour! Pt changedDC planthe day ofDCDealt withan angryfamilymemberHomelesspt needsO2!Refrainedfrom eatinga treat that arep broughtPt needed aride home,but had nokeys! Had all 3SNFchoicesdecline Doc wason timefor MDRs"but theDr said IneedARU"Forgot toclockout/in forlunch Same ptreadmits3x in amonth NHrefusedtheir ownresidentCompleted3+PASRRsin a weekMOT in,but pt stillhere thenext day Had tocall ITCompleted aHealthstreamNurse said noone answeredwhen trying tocall report toSNF Had a ptthank youfor yourhelp Set upGIPhospiceGoals ofcareconversationTherapyrecommendsARU for anunfunded pt All nurseswere present& on time forMDRsForgot toupdateNATE!Pt asks forhelp gettingthem to thebathroom Ptappealstheir DC

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Homeless pt needs a home
  2. Made an APS/CPS report
  3. Rep asks how they can get more referrals
  4. Demographics say insured, but pt is unfunded
  5. Pt says "no one told me that."
  6. Doctor places DC orders after 4pm
  7. Level of Care denied by insurance
  8. Got fired by a patient
  9. Find a NH that allows smoking
  10. Arranging unfunded dialysis chair
  11. Pt went AMA
  12. HH/ Infusion/ Wound Vac Trifecta
  13. Pt called you a "doctor"
  14. Received MOT for SNF within 1 hour!
  15. Pt changed DC plan the day of DC
  16. Dealt with an angry family member
  17. Homeless pt needs O2!
  18. Refrained from eating a treat that a rep brought
  19. Pt needed a ride home, but had no keys!
  20. Had all 3 SNF choices decline
  21. Doc was on time for MDRs
  22. "but the Dr said I need ARU"
  23. Forgot to clock out/in for lunch
  24. Same pt readmits 3x in a month
  25. NH refused their own resident
  26. Completed 3+ PASRRs in a week
  27. MOT in, but pt still here the next day
  28. Had to call IT
  29. Completed a Healthstream
  30. Nurse said no one answered when trying to call report to SNF
  31. Had a pt thank you for your help
  32. Set up GIP hospice
  33. Goals of care conversation
  34. Therapy recommends ARU for an unfunded pt
  35. All nurses were present & on time for MDRs
  36. Forgot to update NATE!
  37. Pt asks for help getting them to the bathroom
  38. Pt appeals their DC