Homelesspt needsO2!Goals ofcareconversationPt wentAMARefrainedfrom eatinga treat that arep broughtArrangingunfundeddialysischairPt needed aride home,but had nokeys! MOT in,but pt stillhere thenext day Homelesspt needsa homeHad a ptthank youfor yourhelp Made anAPS/CPSreportFind a NHthatallowssmoking Rep askshow theycan get morereferrals Had tocall ITSet upGIPhospiceHH/Infusion/Wound VacTrifectaPt changedDC planthe day ofDCDoc wason timefor MDRsLevel ofCaredenied byinsurance"but theDr said IneedARU"ReceivedMOT forSNF within1 hour! Forgot toclockout/in forlunch Ptappealstheir DCGot firedby apatientPt asks forhelp gettingthem to thebathroom All nurseswere present& on time forMDRsSame ptreadmits3x in amonth Pt calledyou a"doctor" TherapyrecommendsARU for anunfunded pt Completed3+PASRRsin a weekNurse said noone answeredwhen trying tocall report toSNF Forgot toupdateNATE!Pt says"no onetold methat." Dealt withan angryfamilymemberCompleted aHealthstreamDoctorplaces DCordersafter 4pm NHrefusedtheir ownresidentDemographicssay insured,but pt isunfundedHad all 3SNFchoicesdecline Homelesspt needsO2!Goals ofcareconversationPt wentAMARefrainedfrom eatinga treat that arep broughtArrangingunfundeddialysischairPt needed aride home,but had nokeys! MOT in,but pt stillhere thenext day Homelesspt needsa homeHad a ptthank youfor yourhelp Made anAPS/CPSreportFind a NHthatallowssmoking Rep askshow theycan get morereferrals Had tocall ITSet upGIPhospiceHH/Infusion/Wound VacTrifectaPt changedDC planthe day ofDCDoc wason timefor MDRsLevel ofCaredenied byinsurance"but theDr said IneedARU"ReceivedMOT forSNF within1 hour! Forgot toclockout/in forlunch Ptappealstheir DCGot firedby apatientPt asks forhelp gettingthem to thebathroom All nurseswere present& on time forMDRsSame ptreadmits3x in amonth Pt calledyou a"doctor" TherapyrecommendsARU for anunfunded pt Completed3+PASRRsin a weekNurse said noone answeredwhen trying tocall report toSNF Forgot toupdateNATE!Pt says"no onetold methat." Dealt withan angryfamilymemberCompleted aHealthstreamDoctorplaces DCordersafter 4pm NHrefusedtheir ownresidentDemographicssay insured,but pt isunfundedHad all 3SNFchoicesdecline 

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Homeless pt needs O2!
  2. Goals of care conversation
  3. Pt went AMA
  4. Refrained from eating a treat that a rep brought
  5. Arranging unfunded dialysis chair
  6. Pt needed a ride home, but had no keys!
  7. MOT in, but pt still here the next day
  8. Homeless pt needs a home
  9. Had a pt thank you for your help
  10. Made an APS/CPS report
  11. Find a NH that allows smoking
  12. Rep asks how they can get more referrals
  13. Had to call IT
  14. Set up GIP hospice
  15. HH/ Infusion/ Wound Vac Trifecta
  16. Pt changed DC plan the day of DC
  17. Doc was on time for MDRs
  18. Level of Care denied by insurance
  19. "but the Dr said I need ARU"
  20. Received MOT for SNF within 1 hour!
  21. Forgot to clock out/in for lunch
  22. Pt appeals their DC
  23. Got fired by a patient
  24. Pt asks for help getting them to the bathroom
  25. All nurses were present & on time for MDRs
  26. Same pt readmits 3x in a month
  27. Pt called you a "doctor"
  28. Therapy recommends ARU for an unfunded pt
  29. Completed 3+ PASRRs in a week
  30. Nurse said no one answered when trying to call report to SNF
  31. Forgot to update NATE!
  32. Pt says "no one told me that."
  33. Dealt with an angry family member
  34. Completed a Healthstream
  35. Doctor places DC orders after 4pm
  36. NH refused their own resident
  37. Demographics say insured, but pt is unfunded
  38. Had all 3 SNF choices decline