Refrainedfrom eatinga treat that arep broughtPt wentAMAPt calledyou a"doctor" Set upGIPhospiceForgot toupdateNATE!Pt needed aride home,but had nokeys! All nurseswere present& on time forMDRsPt changedDC planthe day ofDCNHrefusedtheir ownresidentMade anAPS/CPSreportHomelesspt needsO2!MOT in,but pt stillhere thenext day Ptappealstheir DCDemographicssay insured,but pt isunfundedSame ptreadmits3x in amonth Level ofCaredenied byinsuranceDoctorplaces DCordersafter 4pm Had all 3SNFchoicesdecline Completed3+PASRRsin a weekArrangingunfundeddialysischairRep askshow theycan get morereferrals ReceivedMOT forSNF within1 hour! TherapyrecommendsARU for anunfunded pt Had a ptthank youfor yourhelp Find a NHthatallowssmoking HH/Infusion/Wound VacTrifectaDoc wason timefor MDRsGot firedby apatientGoals ofcareconversationDealt withan angryfamilymemberPt says"no onetold methat." Pt asks forhelp gettingthem to thebathroom Completed aHealthstreamForgot toclockout/in forlunch Nurse said noone answeredwhen trying tocall report toSNF Homelesspt needsa homeHad tocall IT"but theDr said IneedARU"Refrainedfrom eatinga treat that arep broughtPt wentAMAPt calledyou a"doctor" Set upGIPhospiceForgot toupdateNATE!Pt needed aride home,but had nokeys! All nurseswere present& on time forMDRsPt changedDC planthe day ofDCNHrefusedtheir ownresidentMade anAPS/CPSreportHomelesspt needsO2!MOT in,but pt stillhere thenext day Ptappealstheir DCDemographicssay insured,but pt isunfundedSame ptreadmits3x in amonth Level ofCaredenied byinsuranceDoctorplaces DCordersafter 4pm Had all 3SNFchoicesdecline Completed3+PASRRsin a weekArrangingunfundeddialysischairRep askshow theycan get morereferrals ReceivedMOT forSNF within1 hour! TherapyrecommendsARU for anunfunded pt Had a ptthank youfor yourhelp Find a NHthatallowssmoking HH/Infusion/Wound VacTrifectaDoc wason timefor MDRsGot firedby apatientGoals ofcareconversationDealt withan angryfamilymemberPt says"no onetold methat." Pt asks forhelp gettingthem to thebathroom Completed aHealthstreamForgot toclockout/in forlunch Nurse said noone answeredwhen trying tocall report toSNF Homelesspt needsa homeHad tocall IT"but theDr said IneedARU"

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Refrained from eating a treat that a rep brought
  2. Pt went AMA
  3. Pt called you a "doctor"
  4. Set up GIP hospice
  5. Forgot to update NATE!
  6. Pt needed a ride home, but had no keys!
  7. All nurses were present & on time for MDRs
  8. Pt changed DC plan the day of DC
  9. NH refused their own resident
  10. Made an APS/CPS report
  11. Homeless pt needs O2!
  12. MOT in, but pt still here the next day
  13. Pt appeals their DC
  14. Demographics say insured, but pt is unfunded
  15. Same pt readmits 3x in a month
  16. Level of Care denied by insurance
  17. Doctor places DC orders after 4pm
  18. Had all 3 SNF choices decline
  19. Completed 3+ PASRRs in a week
  20. Arranging unfunded dialysis chair
  21. Rep asks how they can get more referrals
  22. Received MOT for SNF within 1 hour!
  23. Therapy recommends ARU for an unfunded pt
  24. Had a pt thank you for your help
  25. Find a NH that allows smoking
  26. HH/ Infusion/ Wound Vac Trifecta
  27. Doc was on time for MDRs
  28. Got fired by a patient
  29. Goals of care conversation
  30. Dealt with an angry family member
  31. Pt says "no one told me that."
  32. Pt asks for help getting them to the bathroom
  33. Completed a Healthstream
  34. Forgot to clock out/in for lunch
  35. Nurse said no one answered when trying to call report to SNF
  36. Homeless pt needs a home
  37. Had to call IT
  38. "but the Dr said I need ARU"