Had all 3SNFchoicesdecline Doctorplaces DCordersafter 4pm Pt asks forhelp gettingthem to thebathroom Set upGIPhospiceDoc wason timefor MDRsMOT in,but pt stillhere thenext day Completed aHealthstreamGot firedby apatientDealt withan angryfamilymemberMade anAPS/CPSreportPtappealstheir DCPt calledyou a"doctor" Rep askshow theycan get morereferrals All nurseswere present& on time forMDRsPt changedDC planthe day ofDCNurse said noone answeredwhen trying tocall report toSNF Demographicssay insured,but pt isunfundedFind a NHthatallowssmoking "but theDr said IneedARU"Refrainedfrom eatinga treat that arep broughtHomelesspt needsa homePt says"no onetold methat." Pt wentAMAForgot toupdateNATE!HH/Infusion/Wound VacTrifectaArrangingunfundeddialysischairHomelesspt needsO2!TherapyrecommendsARU for anunfunded pt Completed3+PASRRsin a weekGoals ofcareconversationReceivedMOT forSNF within1 hour! Level ofCaredenied byinsuranceHad a ptthank youfor yourhelp Forgot toclockout/in forlunch Same ptreadmits3x in amonth Had tocall ITNHrefusedtheir ownresidentPt needed aride home,but had nokeys! Had all 3SNFchoicesdecline Doctorplaces DCordersafter 4pm Pt asks forhelp gettingthem to thebathroom Set upGIPhospiceDoc wason timefor MDRsMOT in,but pt stillhere thenext day Completed aHealthstreamGot firedby apatientDealt withan angryfamilymemberMade anAPS/CPSreportPtappealstheir DCPt calledyou a"doctor" Rep askshow theycan get morereferrals All nurseswere present& on time forMDRsPt changedDC planthe day ofDCNurse said noone answeredwhen trying tocall report toSNF Demographicssay insured,but pt isunfundedFind a NHthatallowssmoking "but theDr said IneedARU"Refrainedfrom eatinga treat that arep broughtHomelesspt needsa homePt says"no onetold methat." Pt wentAMAForgot toupdateNATE!HH/Infusion/Wound VacTrifectaArrangingunfundeddialysischairHomelesspt needsO2!TherapyrecommendsARU for anunfunded pt Completed3+PASRRsin a weekGoals ofcareconversationReceivedMOT forSNF within1 hour! Level ofCaredenied byinsuranceHad a ptthank youfor yourhelp Forgot toclockout/in forlunch Same ptreadmits3x in amonth Had tocall ITNHrefusedtheir ownresidentPt needed aride home,but had nokeys! 

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Had all 3 SNF choices decline
  2. Doctor places DC orders after 4pm
  3. Pt asks for help getting them to the bathroom
  4. Set up GIP hospice
  5. Doc was on time for MDRs
  6. MOT in, but pt still here the next day
  7. Completed a Healthstream
  8. Got fired by a patient
  9. Dealt with an angry family member
  10. Made an APS/CPS report
  11. Pt appeals their DC
  12. Pt called you a "doctor"
  13. Rep asks how they can get more referrals
  14. All nurses were present & on time for MDRs
  15. Pt changed DC plan the day of DC
  16. Nurse said no one answered when trying to call report to SNF
  17. Demographics say insured, but pt is unfunded
  18. Find a NH that allows smoking
  19. "but the Dr said I need ARU"
  20. Refrained from eating a treat that a rep brought
  21. Homeless pt needs a home
  22. Pt says "no one told me that."
  23. Pt went AMA
  24. Forgot to update NATE!
  25. HH/ Infusion/ Wound Vac Trifecta
  26. Arranging unfunded dialysis chair
  27. Homeless pt needs O2!
  28. Therapy recommends ARU for an unfunded pt
  29. Completed 3+ PASRRs in a week
  30. Goals of care conversation
  31. Received MOT for SNF within 1 hour!
  32. Level of Care denied by insurance
  33. Had a pt thank you for your help
  34. Forgot to clock out/in for lunch
  35. Same pt readmits 3x in a month
  36. Had to call IT
  37. NH refused their own resident
  38. Pt needed a ride home, but had no keys!