Got firedby apatientReceivedMOT forSNF within1 hour! Made anAPS/CPSreportPt says"no onetold methat." Pt calledyou a"doctor" Dealt withan angryfamilymemberForgot toupdateNATE!Doctorplaces DCordersafter 4pm Rep askshow theycan get morereferrals Had a ptthank youfor yourhelp MOT in,but pt stillhere thenext day Refrainedfrom eatinga treat that arep broughtNHrefusedtheir ownresidentDemographicssay insured,but pt isunfundedSame ptreadmits3x in amonth Doc wason timefor MDRsCompleted aHealthstreamHH/Infusion/Wound VacTrifectaNurse said noone answeredwhen trying tocall report toSNF Homelesspt needsa homePtappealstheir DCPt changedDC planthe day ofDCCompleted3+PASRRsin a weekArrangingunfundeddialysischairLevel ofCaredenied byinsurancePt wentAMAPt needed aride home,but had nokeys! Set upGIPhospiceTherapyrecommendsARU for anunfunded pt Forgot toclockout/in forlunch Had tocall ITAll nurseswere present& on time forMDRsGoals ofcareconversationHad all 3SNFchoicesdecline Homelesspt needsO2!"but theDr said IneedARU"Find a NHthatallowssmoking Pt asks forhelp gettingthem to thebathroom Got firedby apatientReceivedMOT forSNF within1 hour! Made anAPS/CPSreportPt says"no onetold methat." Pt calledyou a"doctor" Dealt withan angryfamilymemberForgot toupdateNATE!Doctorplaces DCordersafter 4pm Rep askshow theycan get morereferrals Had a ptthank youfor yourhelp MOT in,but pt stillhere thenext day Refrainedfrom eatinga treat that arep broughtNHrefusedtheir ownresidentDemographicssay insured,but pt isunfundedSame ptreadmits3x in amonth Doc wason timefor MDRsCompleted aHealthstreamHH/Infusion/Wound VacTrifectaNurse said noone answeredwhen trying tocall report toSNF Homelesspt needsa homePtappealstheir DCPt changedDC planthe day ofDCCompleted3+PASRRsin a weekArrangingunfundeddialysischairLevel ofCaredenied byinsurancePt wentAMAPt needed aride home,but had nokeys! Set upGIPhospiceTherapyrecommendsARU for anunfunded pt Forgot toclockout/in forlunch Had tocall ITAll nurseswere present& on time forMDRsGoals ofcareconversationHad all 3SNFchoicesdecline Homelesspt needsO2!"but theDr said IneedARU"Find a NHthatallowssmoking Pt asks forhelp gettingthem to thebathroom 

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Got fired by a patient
  2. Received MOT for SNF within 1 hour!
  3. Made an APS/CPS report
  4. Pt says "no one told me that."
  5. Pt called you a "doctor"
  6. Dealt with an angry family member
  7. Forgot to update NATE!
  8. Doctor places DC orders after 4pm
  9. Rep asks how they can get more referrals
  10. Had a pt thank you for your help
  11. MOT in, but pt still here the next day
  12. Refrained from eating a treat that a rep brought
  13. NH refused their own resident
  14. Demographics say insured, but pt is unfunded
  15. Same pt readmits 3x in a month
  16. Doc was on time for MDRs
  17. Completed a Healthstream
  18. HH/ Infusion/ Wound Vac Trifecta
  19. Nurse said no one answered when trying to call report to SNF
  20. Homeless pt needs a home
  21. Pt appeals their DC
  22. Pt changed DC plan the day of DC
  23. Completed 3+ PASRRs in a week
  24. Arranging unfunded dialysis chair
  25. Level of Care denied by insurance
  26. Pt went AMA
  27. Pt needed a ride home, but had no keys!
  28. Set up GIP hospice
  29. Therapy recommends ARU for an unfunded pt
  30. Forgot to clock out/in for lunch
  31. Had to call IT
  32. All nurses were present & on time for MDRs
  33. Goals of care conversation
  34. Had all 3 SNF choices decline
  35. Homeless pt needs O2!
  36. "but the Dr said I need ARU"
  37. Find a NH that allows smoking
  38. Pt asks for help getting them to the bathroom