Pt asks forhelp gettingthem to thebathroom Rep askshow theycan get morereferrals Homelesspt needsO2!Made anAPS/CPSreportAll nurseswere present& on time forMDRsHH/Infusion/Wound VacTrifectaNHrefusedtheir ownresidentHad all 3SNFchoicesdecline Doctorplaces DCordersafter 4pm Same ptreadmits3x in amonth ReceivedMOT forSNF within1 hour! Refrainedfrom eatinga treat that arep broughtTherapyrecommendsARU for anunfunded pt Forgot toupdateNATE!Pt wentAMAGot firedby apatientGoals ofcareconversationArrangingunfundeddialysischairHomelesspt needsa home"but theDr said IneedARU"Pt needed aride home,but had nokeys! Had a ptthank youfor yourhelp Completed3+PASRRsin a weekFind a NHthatallowssmoking Doc wason timefor MDRsDealt withan angryfamilymemberDemographicssay insured,but pt isunfundedNurse said noone answeredwhen trying tocall report toSNF Ptappealstheir DCPt says"no onetold methat." Had tocall ITPt calledyou a"doctor" Level ofCaredenied byinsurancePt changedDC planthe day ofDCCompleted aHealthstreamMOT in,but pt stillhere thenext day Forgot toclockout/in forlunch Set upGIPhospicePt asks forhelp gettingthem to thebathroom Rep askshow theycan get morereferrals Homelesspt needsO2!Made anAPS/CPSreportAll nurseswere present& on time forMDRsHH/Infusion/Wound VacTrifectaNHrefusedtheir ownresidentHad all 3SNFchoicesdecline Doctorplaces DCordersafter 4pm Same ptreadmits3x in amonth ReceivedMOT forSNF within1 hour! Refrainedfrom eatinga treat that arep broughtTherapyrecommendsARU for anunfunded pt Forgot toupdateNATE!Pt wentAMAGot firedby apatientGoals ofcareconversationArrangingunfundeddialysischairHomelesspt needsa home"but theDr said IneedARU"Pt needed aride home,but had nokeys! Had a ptthank youfor yourhelp Completed3+PASRRsin a weekFind a NHthatallowssmoking Doc wason timefor MDRsDealt withan angryfamilymemberDemographicssay insured,but pt isunfundedNurse said noone answeredwhen trying tocall report toSNF Ptappealstheir DCPt says"no onetold methat." Had tocall ITPt calledyou a"doctor" Level ofCaredenied byinsurancePt changedDC planthe day ofDCCompleted aHealthstreamMOT in,but pt stillhere thenext day Forgot toclockout/in forlunch Set upGIPhospice

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Pt asks for help getting them to the bathroom
  2. Rep asks how they can get more referrals
  3. Homeless pt needs O2!
  4. Made an APS/CPS report
  5. All nurses were present & on time for MDRs
  6. HH/ Infusion/ Wound Vac Trifecta
  7. NH refused their own resident
  8. Had all 3 SNF choices decline
  9. Doctor places DC orders after 4pm
  10. Same pt readmits 3x in a month
  11. Received MOT for SNF within 1 hour!
  12. Refrained from eating a treat that a rep brought
  13. Therapy recommends ARU for an unfunded pt
  14. Forgot to update NATE!
  15. Pt went AMA
  16. Got fired by a patient
  17. Goals of care conversation
  18. Arranging unfunded dialysis chair
  19. Homeless pt needs a home
  20. "but the Dr said I need ARU"
  21. Pt needed a ride home, but had no keys!
  22. Had a pt thank you for your help
  23. Completed 3+ PASRRs in a week
  24. Find a NH that allows smoking
  25. Doc was on time for MDRs
  26. Dealt with an angry family member
  27. Demographics say insured, but pt is unfunded
  28. Nurse said no one answered when trying to call report to SNF
  29. Pt appeals their DC
  30. Pt says "no one told me that."
  31. Had to call IT
  32. Pt called you a "doctor"
  33. Level of Care denied by insurance
  34. Pt changed DC plan the day of DC
  35. Completed a Healthstream
  36. MOT in, but pt still here the next day
  37. Forgot to clock out/in for lunch
  38. Set up GIP hospice