Rep askshow theycan get morereferrals Pt says"no onetold methat." Had a ptthank youfor yourhelp Forgot toclockout/in forlunch Pt needed aride home,but had nokeys! All nurseswere present& on time forMDRs"but theDr said IneedARU"MOT in,but pt stillhere thenext day Had all 3SNFchoicesdecline Made anAPS/CPSreportNurse said noone answeredwhen trying tocall report toSNF Pt asks forhelp gettingthem to thebathroom Homelesspt needsO2!Set upGIPhospiceDoctorplaces DCordersafter 4pm TherapyrecommendsARU for anunfunded pt Doc wason timefor MDRsDealt withan angryfamilymemberLevel ofCaredenied byinsuranceRefrainedfrom eatinga treat that arep broughtNHrefusedtheir ownresidentSame ptreadmits3x in amonth Forgot toupdateNATE!HH/Infusion/Wound VacTrifectaDemographicssay insured,but pt isunfundedHomelesspt needsa homeFind a NHthatallowssmoking ReceivedMOT forSNF within1 hour! Goals ofcareconversationPt changedDC planthe day ofDCPt wentAMACompleted aHealthstreamPtappealstheir DCHad tocall ITCompleted3+PASRRsin a weekArrangingunfundeddialysischairPt calledyou a"doctor" Got firedby apatientRep askshow theycan get morereferrals Pt says"no onetold methat." Had a ptthank youfor yourhelp Forgot toclockout/in forlunch Pt needed aride home,but had nokeys! All nurseswere present& on time forMDRs"but theDr said IneedARU"MOT in,but pt stillhere thenext day Had all 3SNFchoicesdecline Made anAPS/CPSreportNurse said noone answeredwhen trying tocall report toSNF Pt asks forhelp gettingthem to thebathroom Homelesspt needsO2!Set upGIPhospiceDoctorplaces DCordersafter 4pm TherapyrecommendsARU for anunfunded pt Doc wason timefor MDRsDealt withan angryfamilymemberLevel ofCaredenied byinsuranceRefrainedfrom eatinga treat that arep broughtNHrefusedtheir ownresidentSame ptreadmits3x in amonth Forgot toupdateNATE!HH/Infusion/Wound VacTrifectaDemographicssay insured,but pt isunfundedHomelesspt needsa homeFind a NHthatallowssmoking ReceivedMOT forSNF within1 hour! Goals ofcareconversationPt changedDC planthe day ofDCPt wentAMACompleted aHealthstreamPtappealstheir DCHad tocall ITCompleted3+PASRRsin a weekArrangingunfundeddialysischairPt calledyou a"doctor" Got firedby apatient

Case Management - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
  1. Rep asks how they can get more referrals
  2. Pt says "no one told me that."
  3. Had a pt thank you for your help
  4. Forgot to clock out/in for lunch
  5. Pt needed a ride home, but had no keys!
  6. All nurses were present & on time for MDRs
  7. "but the Dr said I need ARU"
  8. MOT in, but pt still here the next day
  9. Had all 3 SNF choices decline
  10. Made an APS/CPS report
  11. Nurse said no one answered when trying to call report to SNF
  12. Pt asks for help getting them to the bathroom
  13. Homeless pt needs O2!
  14. Set up GIP hospice
  15. Doctor places DC orders after 4pm
  16. Therapy recommends ARU for an unfunded pt
  17. Doc was on time for MDRs
  18. Dealt with an angry family member
  19. Level of Care denied by insurance
  20. Refrained from eating a treat that a rep brought
  21. NH refused their own resident
  22. Same pt readmits 3x in a month
  23. Forgot to update NATE!
  24. HH/ Infusion/ Wound Vac Trifecta
  25. Demographics say insured, but pt is unfunded
  26. Homeless pt needs a home
  27. Find a NH that allows smoking
  28. Received MOT for SNF within 1 hour!
  29. Goals of care conversation
  30. Pt changed DC plan the day of DC
  31. Pt went AMA
  32. Completed a Healthstream
  33. Pt appeals their DC
  34. Had to call IT
  35. Completed 3+ PASRRs in a week
  36. Arranging unfunded dialysis chair
  37. Pt called you a "doctor"
  38. Got fired by a patient