if youdon’t,thenGetHelpneutral&attentiveListenAnxietyRespectSpacedevelop analliance &gatherinformationChangethesettingincreasepraiselack ofeyecontactand cryingToneratevolumelimitsVisibleat alltimesde-escalationRemainCalmEmpathizePhysicalaggressionit’s notso badCollaborativeviewAcrisisVerbalaggressionRedirectattention safetySide ofpersonif youdon’t,thenGetHelpneutral&attentiveListenAnxietyRespectSpacedevelop analliance &gatherinformationChangethesettingincreasepraiselack ofeyecontactand cryingToneratevolumelimitsVisibleat alltimesde-escalationRemainCalmEmpathizePhysicalaggressionit’s notso badCollaborativeviewAcrisisVerbalaggressionRedirectattention safetySide ofperson

De-escalation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. if you don’t, then
  2. Get Help
  3. neutral & attentive
  4. Listen
  5. Anxiety
  6. Respect Space
  7. develop an alliance & gather information
  8. Change the setting
  9. increase praise
  10. lack of eye contact and crying
  11. Tone rate volume
  12. limits
  13. Visible at all times
  14. de-escalation
  15. Remain Calm
  16. Empathize
  17. Physical aggression
  18. it’s not so bad
  19. Collaborative view
  20. A crisis
  21. Verbal aggression
  22. Redirect attention
  23. safety
  24. Side of person