Empathize Tone rate volume Change the setting Visible at all times neutral & attentive Collaborative view Respect Space Verbal aggression develop an alliance & gather information Listen Physical aggression it’s not so bad Anxiety increase praise lack of eye contact and crying limits Redirect attention Get Help de- escalation Remain Calm if you don’t, then A crisis safety Side of person Empathize Tone rate volume Change the setting Visible at all times neutral & attentive Collaborative view Respect Space Verbal aggression develop an alliance & gather information Listen Physical aggression it’s not so bad Anxiety increase praise lack of eye contact and crying limits Redirect attention Get Help de- escalation Remain Calm if you don’t, then A crisis safety Side of person
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Empathize
Tone rate
volume
Change the setting
Visible at all times
neutral & attentive
Collaborative view
Respect Space
Verbal aggression
develop an alliance & gather information
Listen
Physical aggression
it’s not so bad
Anxiety
increase praise
lack of eye contact and crying
limits
Redirect attention
Get Help
de-escalation
Remain Calm
if you don’t, then
A crisis
safety
Side of person