de- escalation Get Help Side of person neutral & attentive Empathize A crisis Tone rate volume Remain Calm Listen develop an alliance & gather information Verbal aggression safety limits it’s not so bad increase praise Collaborative view Anxiety Visible at all times Change the setting if you don’t, then Physical aggression Respect Space Redirect attention lack of eye contact and crying de- escalation Get Help Side of person neutral & attentive Empathize A crisis Tone rate volume Remain Calm Listen develop an alliance & gather information Verbal aggression safety limits it’s not so bad increase praise Collaborative view Anxiety Visible at all times Change the setting if you don’t, then Physical aggression Respect Space Redirect attention lack of eye contact and crying
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
de-escalation
Get Help
Side of person
neutral & attentive
Empathize
A crisis
Tone rate
volume
Remain Calm
Listen
develop an alliance & gather information
Verbal aggression
safety
limits
it’s not so bad
increase praise
Collaborative view
Anxiety
Visible at all times
Change the setting
if you don’t, then
Physical aggression
Respect Space
Redirect attention
lack of eye contact and crying