lack ofeyecontactand cryingEmpathizeRemainCalmincreasepraisePhysicalaggressionAnxietyRespectSpacelimitsVerbalaggressionVisibleat alltimesif youdon’t,thenRedirectattention Listendevelop analliance &gatherinformationde-escalationCollaborativeviewsafetyChangethesettingSide ofpersonGetHelpToneratevolumeAcrisisneutral&attentiveit’s notso badlack ofeyecontactand cryingEmpathizeRemainCalmincreasepraisePhysicalaggressionAnxietyRespectSpacelimitsVerbalaggressionVisibleat alltimesif youdon’t,thenRedirectattention Listendevelop analliance &gatherinformationde-escalationCollaborativeviewsafetyChangethesettingSide ofpersonGetHelpToneratevolumeAcrisisneutral&attentiveit’s notso bad

De-escalation - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. lack of eye contact and crying
  2. Empathize
  3. Remain Calm
  4. increase praise
  5. Physical aggression
  6. Anxiety
  7. Respect Space
  8. limits
  9. Verbal aggression
  10. Visible at all times
  11. if you don’t, then
  12. Redirect attention
  13. Listen
  14. develop an alliance & gather information
  15. de-escalation
  16. Collaborative view
  17. safety
  18. Change the setting
  19. Side of person
  20. Get Help
  21. Tone rate volume
  22. A crisis
  23. neutral & attentive
  24. it’s not so bad