Ticketfrom TinaLambOneDriveSyncIssueIssuesolved byrebootingUser claimedthey put in aticket butactually didnotLaptophardware/ warrantycallReplacementiPadCan'taccesssessiondesktop"Is thislegit?"ConnecttoprinterMachineuptime of30 daysor moreINTERNETAsked aspecificquestion,answered"yes"PaylocityrequestQUESTIONBILLINGSTUCKURGENT!- nonurgentissueGivedelegateaccess /forward mailHELP INCONFERENCEROOMiPadissuesTeams issue- wrong input/ outputdeviceVOIPPhoneticketDid ticketfrom helpdeskphoneDockissueDid anonboarding/orientationUser cannotfigure outTeamviewerDid aREMOTEonboarding/ orientationNewphonenew BrivopassField guyticket - nodescriptionMoveduser iPadto JAMFCANTPRINTTicketfrom TinaLambOneDriveSyncIssueIssuesolved byrebootingUser claimedthey put in aticket butactually didnotLaptophardware/ warrantycallReplacementiPadCan'taccesssessiondesktop"Is thislegit?"ConnecttoprinterMachineuptime of30 daysor moreINTERNETAsked aspecificquestion,answered"yes"PaylocityrequestQUESTIONBILLINGSTUCKURGENT!- nonurgentissueGivedelegateaccess /forward mailHELP INCONFERENCEROOMiPadissuesTeams issue- wrong input/ outputdeviceVOIPPhoneticketDid ticketfrom helpdeskphoneDockissueDid anonboarding/orientationUser cannotfigure outTeamviewerDid aREMOTEonboarding/ orientationNewphonenew BrivopassField guyticket - nodescriptionMoveduser iPadto JAMFCANTPRINT

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket from Tina Lamb
  2. OneDrive Sync Issue
  3. Issue solved by rebooting
  4. User claimed they put in a ticket but actually did not
  5. Laptop hardware / warranty call
  6. Replacement iPad
  7. Can't access session desktop
  8. "Is this legit?"
  9. Connect to printer
  10. Machine uptime of 30 days or more
  11. INTERNET
  12. Asked a specific question, answered "yes"
  13. Paylocity request
  14. QUESTION
  15. BILLING STUCK
  16. URGENT! - non urgent issue
  17. Give delegate access / forward mail
  18. HELP IN CONFERENCE ROOM
  19. iPad issues
  20. Teams issue - wrong input / output device
  21. VOIP Phone ticket
  22. Did ticket from help desk phone
  23. Dock issue
  24. Did an onboarding / orientation
  25. User cannot figure out Teamviewer
  26. Did a REMOTE onboarding / orientation
  27. New phone new Brivo pass
  28. Field guy ticket - no description
  29. Moved user iPad to JAMF
  30. CANT PRINT