URGENT!- nonurgentissueConnecttoprinterCANTPRINTNewphonenew BrivopassOneDriveSyncIssueDid aREMOTEonboarding/ orientationVOIPPhoneticketGivedelegateaccess /forward mailQUESTIONTeams issue- wrong input/ outputdeviceINTERNETUser cannotfigure outTeamviewerPaylocityrequestDockissueCan'taccesssessiondesktopUser claimedthey put in aticket butactually didnotField guyticket - nodescriptioniPadissuesHELP INCONFERENCEROOM"Is thislegit?"BILLINGSTUCKTicketfrom TinaLambMoveduser iPadto JAMFDid anonboarding/orientationReplacementiPadIssuesolved byrebootingAsked aspecificquestion,answered"yes"Did ticketfrom helpdeskphoneMachineuptime of30 daysor moreLaptophardware/ warrantycallURGENT!- nonurgentissueConnecttoprinterCANTPRINTNewphonenew BrivopassOneDriveSyncIssueDid aREMOTEonboarding/ orientationVOIPPhoneticketGivedelegateaccess /forward mailQUESTIONTeams issue- wrong input/ outputdeviceINTERNETUser cannotfigure outTeamviewerPaylocityrequestDockissueCan'taccesssessiondesktopUser claimedthey put in aticket butactually didnotField guyticket - nodescriptioniPadissuesHELP INCONFERENCEROOM"Is thislegit?"BILLINGSTUCKTicketfrom TinaLambMoveduser iPadto JAMFDid anonboarding/orientationReplacementiPadIssuesolved byrebootingAsked aspecificquestion,answered"yes"Did ticketfrom helpdeskphoneMachineuptime of30 daysor moreLaptophardware/ warrantycall

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. URGENT! - non urgent issue
  2. Connect to printer
  3. CANT PRINT
  4. New phone new Brivo pass
  5. OneDrive Sync Issue
  6. Did a REMOTE onboarding / orientation
  7. VOIP Phone ticket
  8. Give delegate access / forward mail
  9. QUESTION
  10. Teams issue - wrong input / output device
  11. INTERNET
  12. User cannot figure out Teamviewer
  13. Paylocity request
  14. Dock issue
  15. Can't access session desktop
  16. User claimed they put in a ticket but actually did not
  17. Field guy ticket - no description
  18. iPad issues
  19. HELP IN CONFERENCE ROOM
  20. "Is this legit?"
  21. BILLING STUCK
  22. Ticket from Tina Lamb
  23. Moved user iPad to JAMF
  24. Did an onboarding / orientation
  25. Replacement iPad
  26. Issue solved by rebooting
  27. Asked a specific question, answered "yes"
  28. Did ticket from help desk phone
  29. Machine uptime of 30 days or more
  30. Laptop hardware / warranty call