ReplacementiPadDid ticketfrom helpdeskphoneNewphonenew BrivopassURGENT!- nonurgentissueINTERNETConnecttoprinteriPadissuesOneDriveSyncIssueTeams issue- wrong input/ outputdeviceMoveduser iPadto JAMFDockissueMachineuptime of30 daysor moreCan'taccesssessiondesktopVOIPPhoneticketPaylocityrequestUser claimedthey put in aticket butactually didnotHELP INCONFERENCEROOMField guyticket - nodescriptionTicketfrom TinaLambIssuesolved byrebootingGivedelegateaccess /forward mailAsked aspecificquestion,answered"yes"CANTPRINTDid aREMOTEonboarding/ orientationQUESTION"Is thislegit?"BILLINGSTUCKLaptophardware/ warrantycallDid anonboarding/orientationUser cannotfigure outTeamviewerReplacementiPadDid ticketfrom helpdeskphoneNewphonenew BrivopassURGENT!- nonurgentissueINTERNETConnecttoprinteriPadissuesOneDriveSyncIssueTeams issue- wrong input/ outputdeviceMoveduser iPadto JAMFDockissueMachineuptime of30 daysor moreCan'taccesssessiondesktopVOIPPhoneticketPaylocityrequestUser claimedthey put in aticket butactually didnotHELP INCONFERENCEROOMField guyticket - nodescriptionTicketfrom TinaLambIssuesolved byrebootingGivedelegateaccess /forward mailAsked aspecificquestion,answered"yes"CANTPRINTDid aREMOTEonboarding/ orientationQUESTION"Is thislegit?"BILLINGSTUCKLaptophardware/ warrantycallDid anonboarding/orientationUser cannotfigure outTeamviewer

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Replacement iPad
  2. Did ticket from help desk phone
  3. New phone new Brivo pass
  4. URGENT! - non urgent issue
  5. INTERNET
  6. Connect to printer
  7. iPad issues
  8. OneDrive Sync Issue
  9. Teams issue - wrong input / output device
  10. Moved user iPad to JAMF
  11. Dock issue
  12. Machine uptime of 30 days or more
  13. Can't access session desktop
  14. VOIP Phone ticket
  15. Paylocity request
  16. User claimed they put in a ticket but actually did not
  17. HELP IN CONFERENCE ROOM
  18. Field guy ticket - no description
  19. Ticket from Tina Lamb
  20. Issue solved by rebooting
  21. Give delegate access / forward mail
  22. Asked a specific question, answered "yes"
  23. CANT PRINT
  24. Did a REMOTE onboarding / orientation
  25. QUESTION
  26. "Is this legit?"
  27. BILLING STUCK
  28. Laptop hardware / warranty call
  29. Did an onboarding / orientation
  30. User cannot figure out Teamviewer