Teams issue- wrong input/ outputdeviceCANTPRINTVOIPPhoneticketConnecttoprinterAsked aspecificquestion,answered"yes"ReplacementiPadGivedelegateaccess /forward mailQUESTIONUser claimedthey put in aticket butactually didnotDockissueCan'taccesssessiondesktopDid anonboarding/orientationNewphonenew BrivopassField guyticket - nodescriptionUser cannotfigure outTeamviewerINTERNETDid aREMOTEonboarding/ orientationBILLINGSTUCK"Is thislegit?"PaylocityrequestDid ticketfrom helpdeskphoneHELP INCONFERENCEROOMIssuesolved byrebootingOneDriveSyncIssueLaptophardware/ warrantycallURGENT!- nonurgentissueiPadissuesMachineuptime of30 daysor moreTicketfrom TinaLambMoveduser iPadto JAMFTeams issue- wrong input/ outputdeviceCANTPRINTVOIPPhoneticketConnecttoprinterAsked aspecificquestion,answered"yes"ReplacementiPadGivedelegateaccess /forward mailQUESTIONUser claimedthey put in aticket butactually didnotDockissueCan'taccesssessiondesktopDid anonboarding/orientationNewphonenew BrivopassField guyticket - nodescriptionUser cannotfigure outTeamviewerINTERNETDid aREMOTEonboarding/ orientationBILLINGSTUCK"Is thislegit?"PaylocityrequestDid ticketfrom helpdeskphoneHELP INCONFERENCEROOMIssuesolved byrebootingOneDriveSyncIssueLaptophardware/ warrantycallURGENT!- nonurgentissueiPadissuesMachineuptime of30 daysor moreTicketfrom TinaLambMoveduser iPadto JAMF

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Teams issue - wrong input / output device
  2. CANT PRINT
  3. VOIP Phone ticket
  4. Connect to printer
  5. Asked a specific question, answered "yes"
  6. Replacement iPad
  7. Give delegate access / forward mail
  8. QUESTION
  9. User claimed they put in a ticket but actually did not
  10. Dock issue
  11. Can't access session desktop
  12. Did an onboarding / orientation
  13. New phone new Brivo pass
  14. Field guy ticket - no description
  15. User cannot figure out Teamviewer
  16. INTERNET
  17. Did a REMOTE onboarding / orientation
  18. BILLING STUCK
  19. "Is this legit?"
  20. Paylocity request
  21. Did ticket from help desk phone
  22. HELP IN CONFERENCE ROOM
  23. Issue solved by rebooting
  24. OneDrive Sync Issue
  25. Laptop hardware / warranty call
  26. URGENT! - non urgent issue
  27. iPad issues
  28. Machine uptime of 30 days or more
  29. Ticket from Tina Lamb
  30. Moved user iPad to JAMF