Ticketfrom TinaLambMoveduser iPadto JAMFDockissueDid ticketfrom helpdeskphoneQUESTIONCANTPRINTOneDriveSyncIssueUser cannotfigure outTeamviewerURGENT!- nonurgentissueField guyticket - nodescriptionINTERNETCan'taccesssessiondesktopAsked aspecificquestion,answered"yes"Did aREMOTEonboarding/ orientationReplacementiPadNewphonenew BrivopassHELP INCONFERENCEROOM"Is thislegit?"User claimedthey put in aticket butactually didnotConnecttoprinterBILLINGSTUCKGivedelegateaccess /forward mailDid anonboarding/orientationiPadissuesTeams issue- wrong input/ outputdeviceVOIPPhoneticketLaptophardware/ warrantycallMachineuptime of30 daysor moreIssuesolved byrebootingPaylocityrequestTicketfrom TinaLambMoveduser iPadto JAMFDockissueDid ticketfrom helpdeskphoneQUESTIONCANTPRINTOneDriveSyncIssueUser cannotfigure outTeamviewerURGENT!- nonurgentissueField guyticket - nodescriptionINTERNETCan'taccesssessiondesktopAsked aspecificquestion,answered"yes"Did aREMOTEonboarding/ orientationReplacementiPadNewphonenew BrivopassHELP INCONFERENCEROOM"Is thislegit?"User claimedthey put in aticket butactually didnotConnecttoprinterBILLINGSTUCKGivedelegateaccess /forward mailDid anonboarding/orientationiPadissuesTeams issue- wrong input/ outputdeviceVOIPPhoneticketLaptophardware/ warrantycallMachineuptime of30 daysor moreIssuesolved byrebootingPaylocityrequest

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Ticket from Tina Lamb
  2. Moved user iPad to JAMF
  3. Dock issue
  4. Did ticket from help desk phone
  5. QUESTION
  6. CANT PRINT
  7. OneDrive Sync Issue
  8. User cannot figure out Teamviewer
  9. URGENT! - non urgent issue
  10. Field guy ticket - no description
  11. INTERNET
  12. Can't access session desktop
  13. Asked a specific question, answered "yes"
  14. Did a REMOTE onboarding / orientation
  15. Replacement iPad
  16. New phone new Brivo pass
  17. HELP IN CONFERENCE ROOM
  18. "Is this legit?"
  19. User claimed they put in a ticket but actually did not
  20. Connect to printer
  21. BILLING STUCK
  22. Give delegate access / forward mail
  23. Did an onboarding / orientation
  24. iPad issues
  25. Teams issue - wrong input / output device
  26. VOIP Phone ticket
  27. Laptop hardware / warranty call
  28. Machine uptime of 30 days or more
  29. Issue solved by rebooting
  30. Paylocity request