OneDriveSyncIssueLaptophardware/ warrantycallConnecttoprinteriPadissuesReplacementiPadTicketfrom TinaLambCan'taccesssessiondesktopDid ticketfrom helpdeskphoneVOIPPhoneticketGivedelegateaccess /forward mailDid aREMOTEonboarding/ orientationUser claimedthey put in aticket butactually didnotAsked aspecificquestion,answered"yes"URGENT!- nonurgentissueUser cannotfigure outTeamviewerField guyticket - nodescriptionMachineuptime of30 daysor moreINTERNETDockissueQUESTIONIssuesolved byrebootingMoveduser iPadto JAMFPaylocityrequestNewphonenew BrivopassDid anonboarding/orientationHELP INCONFERENCEROOMBILLINGSTUCKTeams issue- wrong input/ outputdeviceCANTPRINT"Is thislegit?"OneDriveSyncIssueLaptophardware/ warrantycallConnecttoprinteriPadissuesReplacementiPadTicketfrom TinaLambCan'taccesssessiondesktopDid ticketfrom helpdeskphoneVOIPPhoneticketGivedelegateaccess /forward mailDid aREMOTEonboarding/ orientationUser claimedthey put in aticket butactually didnotAsked aspecificquestion,answered"yes"URGENT!- nonurgentissueUser cannotfigure outTeamviewerField guyticket - nodescriptionMachineuptime of30 daysor moreINTERNETDockissueQUESTIONIssuesolved byrebootingMoveduser iPadto JAMFPaylocityrequestNewphonenew BrivopassDid anonboarding/orientationHELP INCONFERENCEROOMBILLINGSTUCKTeams issue- wrong input/ outputdeviceCANTPRINT"Is thislegit?"

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. OneDrive Sync Issue
  2. Laptop hardware / warranty call
  3. Connect to printer
  4. iPad issues
  5. Replacement iPad
  6. Ticket from Tina Lamb
  7. Can't access session desktop
  8. Did ticket from help desk phone
  9. VOIP Phone ticket
  10. Give delegate access / forward mail
  11. Did a REMOTE onboarding / orientation
  12. User claimed they put in a ticket but actually did not
  13. Asked a specific question, answered "yes"
  14. URGENT! - non urgent issue
  15. User cannot figure out Teamviewer
  16. Field guy ticket - no description
  17. Machine uptime of 30 days or more
  18. INTERNET
  19. Dock issue
  20. QUESTION
  21. Issue solved by rebooting
  22. Moved user iPad to JAMF
  23. Paylocity request
  24. New phone new Brivo pass
  25. Did an onboarding / orientation
  26. HELP IN CONFERENCE ROOM
  27. BILLING STUCK
  28. Teams issue - wrong input / output device
  29. CANT PRINT
  30. "Is this legit?"