Newphonenew BrivopassMoveduser iPadto JAMFOneDriveSyncIssueTeams issue- wrong input/ outputdeviceAsked aspecificquestion,answered"yes"User cannotfigure outTeamviewerTicketfrom TinaLambField guyticket - nodescriptionDid aREMOTEonboarding/ orientationMachineuptime of30 daysor moreUser claimedthey put in aticket butactually didnotURGENT!- nonurgentissueIssuesolved byrebootingPaylocityrequestQUESTIONCANTPRINTDid anonboarding/orientationGivedelegateaccess /forward mailVOIPPhoneticketReplacementiPadiPadissuesBILLINGSTUCKDockissueINTERNETConnecttoprinterLaptophardware/ warrantycallHELP INCONFERENCEROOM"Is thislegit?"Did ticketfrom helpdeskphoneCan'taccesssessiondesktopNewphonenew BrivopassMoveduser iPadto JAMFOneDriveSyncIssueTeams issue- wrong input/ outputdeviceAsked aspecificquestion,answered"yes"User cannotfigure outTeamviewerTicketfrom TinaLambField guyticket - nodescriptionDid aREMOTEonboarding/ orientationMachineuptime of30 daysor moreUser claimedthey put in aticket butactually didnotURGENT!- nonurgentissueIssuesolved byrebootingPaylocityrequestQUESTIONCANTPRINTDid anonboarding/orientationGivedelegateaccess /forward mailVOIPPhoneticketReplacementiPadiPadissuesBILLINGSTUCKDockissueINTERNETConnecttoprinterLaptophardware/ warrantycallHELP INCONFERENCEROOM"Is thislegit?"Did ticketfrom helpdeskphoneCan'taccesssessiondesktop

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. New phone new Brivo pass
  2. Moved user iPad to JAMF
  3. OneDrive Sync Issue
  4. Teams issue - wrong input / output device
  5. Asked a specific question, answered "yes"
  6. User cannot figure out Teamviewer
  7. Ticket from Tina Lamb
  8. Field guy ticket - no description
  9. Did a REMOTE onboarding / orientation
  10. Machine uptime of 30 days or more
  11. User claimed they put in a ticket but actually did not
  12. URGENT! - non urgent issue
  13. Issue solved by rebooting
  14. Paylocity request
  15. QUESTION
  16. CANT PRINT
  17. Did an onboarding / orientation
  18. Give delegate access / forward mail
  19. VOIP Phone ticket
  20. Replacement iPad
  21. iPad issues
  22. BILLING STUCK
  23. Dock issue
  24. INTERNET
  25. Connect to printer
  26. Laptop hardware / warranty call
  27. HELP IN CONFERENCE ROOM
  28. "Is this legit?"
  29. Did ticket from help desk phone
  30. Can't access session desktop