Laptophardware/ warrantycallQUESTIONAsked aspecificquestion,answered"yes"Did aREMOTEonboarding/ orientationMoveduser iPadto JAMFURGENT!- nonurgentissueOneDriveSyncIssueNewphonenew BrivopassDid anonboarding/orientation"Is thislegit?"CANTPRINTiPadissuesDid ticketfrom helpdeskphoneMachineuptime of30 daysor moreCan'taccesssessiondesktopVOIPPhoneticketTeams issue- wrong input/ outputdeviceHELP INCONFERENCEROOMINTERNETField guyticket - nodescriptionBILLINGSTUCKDockissueUser claimedthey put in aticket butactually didnotIssuesolved byrebootingUser cannotfigure outTeamviewerPaylocityrequestReplacementiPadGivedelegateaccess /forward mailTicketfrom TinaLambConnecttoprinterLaptophardware/ warrantycallQUESTIONAsked aspecificquestion,answered"yes"Did aREMOTEonboarding/ orientationMoveduser iPadto JAMFURGENT!- nonurgentissueOneDriveSyncIssueNewphonenew BrivopassDid anonboarding/orientation"Is thislegit?"CANTPRINTiPadissuesDid ticketfrom helpdeskphoneMachineuptime of30 daysor moreCan'taccesssessiondesktopVOIPPhoneticketTeams issue- wrong input/ outputdeviceHELP INCONFERENCEROOMINTERNETField guyticket - nodescriptionBILLINGSTUCKDockissueUser claimedthey put in aticket butactually didnotIssuesolved byrebootingUser cannotfigure outTeamviewerPaylocityrequestReplacementiPadGivedelegateaccess /forward mailTicketfrom TinaLambConnecttoprinter

HELP DESK BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Laptop hardware / warranty call
  2. QUESTION
  3. Asked a specific question, answered "yes"
  4. Did a REMOTE onboarding / orientation
  5. Moved user iPad to JAMF
  6. URGENT! - non urgent issue
  7. OneDrive Sync Issue
  8. New phone new Brivo pass
  9. Did an onboarding / orientation
  10. "Is this legit?"
  11. CANT PRINT
  12. iPad issues
  13. Did ticket from help desk phone
  14. Machine uptime of 30 days or more
  15. Can't access session desktop
  16. VOIP Phone ticket
  17. Teams issue - wrong input / output device
  18. HELP IN CONFERENCE ROOM
  19. INTERNET
  20. Field guy ticket - no description
  21. BILLING STUCK
  22. Dock issue
  23. User claimed they put in a ticket but actually did not
  24. Issue solved by rebooting
  25. User cannot figure out Teamviewer
  26. Paylocity request
  27. Replacement iPad
  28. Give delegate access / forward mail
  29. Ticket from Tina Lamb
  30. Connect to printer