Answer aresident’squestionsFollow upwith all yourapplicants &document itin DLS/CRMSet 20 tourappointmentswithin a weekEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthCall all yourtours for theweek within24 hours oftouringSendhandwrittenthank youcard to yournew move inGet 5 starreviewfromresidentHelpanotherteammemberGet a 5star reviewfrom moveinCompleteDLS CRMbefore 5 pmeveryday fora weekGet aresidentreferralExhibit calmprofessionaldemeanorwhen dealingwith a rudepersonGet 5 ormoreapplicationswithin aweekGet 5 starreviewfrom atourFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMSparkleanapartmentSmile & wavehello toresidents &prospects whenon propertyAssistresident withmaintenancerequestGet anapplicationduring tourappointmentGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursSeesomethingwrong - fix itor ensure itgets fixedSolve aresidentissueGive 4 ormore tourswithin adayAnswer aresident’squestionsFollow upwith all yourapplicants &document itin DLS/CRMSet 20 tourappointmentswithin a weekEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthCall all yourtours for theweek within24 hours oftouringSendhandwrittenthank youcard to yournew move inGet 5 starreviewfromresidentHelpanotherteammemberGet a 5star reviewfrom moveinCompleteDLS CRMbefore 5 pmeveryday fora weekGet aresidentreferralExhibit calmprofessionaldemeanorwhen dealingwith a rudepersonGet 5 ormoreapplicationswithin aweekGet 5 starreviewfrom atourFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMSparkleanapartmentSmile & wavehello toresidents &prospects whenon propertyAssistresident withmaintenancerequestGet anapplicationduring tourappointmentGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursSeesomethingwrong - fix itor ensure itgets fixedSolve aresidentissueGive 4 ormore tourswithin aday

Leasing - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
B
4
O
5
I
6
G
7
N
8
O
9
N
10
I
11
N
12
G
13
B
14
N
15
I
16
I
17
G
18
O
19
G
20
B
21
B
22
O
23
O
24
B
  1. G-Answer a resident’s questions
  2. I-Follow up with all your applicants & document it in DLS/CRM
  3. B-Set 20 tour appointments within a week
  4. O-Ensure your files have been scanned , attached & filed. Especially the lease, APP packet & renters insurance on all of your applicants for the month
  5. I-Call all your tours for the week within 24 hours of touring
  6. G-Send handwritten thank you card to your new move in
  7. N-Get 5 star review from resident
  8. O-Help another team member
  9. N-Get a 5 star review from move in
  10. I-Complete DLS CRM before 5 pm everyday for a week
  11. N-Get a resident referral
  12. G-Exhibit calm professional demeanor when dealing with a rude person
  13. B-Get 5 or more applications within a week
  14. N-Get 5 star review from a tour
  15. I-For a week on the day of tour send an email with application link to all of your tours
  16. I-Ensure all appointment statuses, what was shown & tour notes on preferences & why didn’t apply or what was applied for are in DLS/CRM
  17. G-Sparkle an apartment
  18. O-Smile & wave hello to residents & prospects when on property
  19. G-Assist resident with maintenance request
  20. B-Get an application during tour appointment
  21. B-Get your week’s application’s APP Packet & verifications completed within 72 hours
  22. O-See something wrong - fix it or ensure it gets fixed
  23. O-Solve a resident issue
  24. B-Give 4 or more tours within a day