Get a 5star reviewfrom moveinExhibit calmprofessionaldemeanorwhen dealingwith a rudepersonCall all yourtours for theweek within24 hours oftouringSendhandwrittenthank youcard to yournew move inSeesomethingwrong - fix itor ensure itgets fixedAssistresident withmaintenancerequestFollow upwith all yourapplicants &document itin DLS/CRMFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursSolve aresidentissueEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursGet anapplicationduring tourappointmentSparkleanapartmentAnswer aresident’squestionsGive 4 ormore tourswithin adayEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthGet aresidentreferralGet 5 starreviewfromresidentSmile & wavehello toresidents &prospects whenon propertyGet 5 ormoreapplicationswithin aweekSet 20 tourappointmentswithin a weekGet 5 starreviewfrom atourHelpanotherteammemberCompleteDLS CRMbefore 5 pmeveryday fora weekGet a 5star reviewfrom moveinExhibit calmprofessionaldemeanorwhen dealingwith a rudepersonCall all yourtours for theweek within24 hours oftouringSendhandwrittenthank youcard to yournew move inSeesomethingwrong - fix itor ensure itgets fixedAssistresident withmaintenancerequestFollow upwith all yourapplicants &document itin DLS/CRMFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursSolve aresidentissueEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursGet anapplicationduring tourappointmentSparkleanapartmentAnswer aresident’squestionsGive 4 ormore tourswithin adayEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthGet aresidentreferralGet 5 starreviewfromresidentSmile & wavehello toresidents &prospects whenon propertyGet 5 ormoreapplicationswithin aweekSet 20 tourappointmentswithin a weekGet 5 starreviewfrom atourHelpanotherteammemberCompleteDLS CRMbefore 5 pmeveryday fora week

Leasing - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
N
2
G
3
I
4
G
5
O
6
G
7
I
8
I
9
O
10
I
11
B
12
B
13
G
14
G
15
B
16
O
17
N
18
N
19
O
20
B
21
B
22
N
23
O
24
I
  1. N-Get a 5 star review from move in
  2. G-Exhibit calm professional demeanor when dealing with a rude person
  3. I-Call all your tours for the week within 24 hours of touring
  4. G-Send handwritten thank you card to your new move in
  5. O-See something wrong - fix it or ensure it gets fixed
  6. G-Assist resident with maintenance request
  7. I-Follow up with all your applicants & document it in DLS/CRM
  8. I-For a week on the day of tour send an email with application link to all of your tours
  9. O-Solve a resident issue
  10. I-Ensure all appointment statuses, what was shown & tour notes on preferences & why didn’t apply or what was applied for are in DLS/CRM
  11. B-Get your week’s application’s APP Packet & verifications completed within 72 hours
  12. B-Get an application during tour appointment
  13. G-Sparkle an apartment
  14. G-Answer a resident’s questions
  15. B-Give 4 or more tours within a day
  16. O-Ensure your files have been scanned , attached & filed. Especially the lease, APP packet & renters insurance on all of your applicants for the month
  17. N-Get a resident referral
  18. N-Get 5 star review from resident
  19. O-Smile & wave hello to residents & prospects when on property
  20. B-Get 5 or more applications within a week
  21. B-Set 20 tour appointments within a week
  22. N-Get 5 star review from a tour
  23. O-Help another team member
  24. I-Complete DLS CRM before 5 pm everyday for a week