SparkleanapartmentSeesomethingwrong - fix itor ensure itgets fixedFollow upwith all yourapplicants &document itin DLS/CRMCompleteDLS CRMbefore 5 pmeveryday fora weekGive 4 ormore tourswithin adaySolve aresidentissueCall all yourtours for theweek within24 hours oftouringFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursSendhandwrittenthank youcard to yournew move inEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthSet 20 tourappointmentswithin a weekAssistresident withmaintenancerequestHelpanotherteammemberSmile & wavehello toresidents &prospects whenon propertyGet a 5star reviewfrom moveinEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMGet anapplicationduring tourappointmentAnswer aresident’squestionsGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursGet 5 ormoreapplicationswithin aweekGet aresidentreferralGet 5 starreviewfromresidentGet 5 starreviewfrom atourExhibit calmprofessionaldemeanorwhen dealingwith a rudepersonSparkleanapartmentSeesomethingwrong - fix itor ensure itgets fixedFollow upwith all yourapplicants &document itin DLS/CRMCompleteDLS CRMbefore 5 pmeveryday fora weekGive 4 ormore tourswithin adaySolve aresidentissueCall all yourtours for theweek within24 hours oftouringFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursSendhandwrittenthank youcard to yournew move inEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthSet 20 tourappointmentswithin a weekAssistresident withmaintenancerequestHelpanotherteammemberSmile & wavehello toresidents &prospects whenon propertyGet a 5star reviewfrom moveinEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMGet anapplicationduring tourappointmentAnswer aresident’squestionsGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursGet 5 ormoreapplicationswithin aweekGet aresidentreferralGet 5 starreviewfromresidentGet 5 starreviewfrom atourExhibit calmprofessionaldemeanorwhen dealingwith a rudeperson

Leasing - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
O
3
I
4
I
5
B
6
O
7
I
8
I
9
G
10
O
11
B
12
G
13
O
14
O
15
N
16
I
17
B
18
G
19
B
20
B
21
N
22
N
23
N
24
G
  1. G-Sparkle an apartment
  2. O-See something wrong - fix it or ensure it gets fixed
  3. I-Follow up with all your applicants & document it in DLS/CRM
  4. I-Complete DLS CRM before 5 pm everyday for a week
  5. B-Give 4 or more tours within a day
  6. O-Solve a resident issue
  7. I-Call all your tours for the week within 24 hours of touring
  8. I-For a week on the day of tour send an email with application link to all of your tours
  9. G-Send handwritten thank you card to your new move in
  10. O-Ensure your files have been scanned , attached & filed. Especially the lease, APP packet & renters insurance on all of your applicants for the month
  11. B-Set 20 tour appointments within a week
  12. G-Assist resident with maintenance request
  13. O-Help another team member
  14. O-Smile & wave hello to residents & prospects when on property
  15. N-Get a 5 star review from move in
  16. I-Ensure all appointment statuses, what was shown & tour notes on preferences & why didn’t apply or what was applied for are in DLS/CRM
  17. B-Get an application during tour appointment
  18. G-Answer a resident’s questions
  19. B-Get your week’s application’s APP Packet & verifications completed within 72 hours
  20. B-Get 5 or more applications within a week
  21. N-Get a resident referral
  22. N-Get 5 star review from resident
  23. N-Get 5 star review from a tour
  24. G-Exhibit calm professional demeanor when dealing with a rude person