Sendhandwrittenthank youcard to yournew move inFollow upwith all yourapplicants &document itin DLS/CRMGet 5 starreviewfromresidentEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthSet 20 tourappointmentswithin a weekGet 5 ormoreapplicationswithin aweekAnswer aresident’squestionsCall all yourtours for theweek within24 hours oftouringSolve aresidentissueFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursGet a 5star reviewfrom moveinExhibit calmprofessionaldemeanorwhen dealingwith a rudepersonSparkleanapartmentAssistresident withmaintenancerequestGet anapplicationduring tourappointmentCompleteDLS CRMbefore 5 pmeveryday fora weekSeesomethingwrong - fix itor ensure itgets fixedSmile & wavehello toresidents &prospects whenon propertyGet aresidentreferralHelpanotherteammemberGive 4 ormore tourswithin adayGet 5 starreviewfrom atourSendhandwrittenthank youcard to yournew move inFollow upwith all yourapplicants &document itin DLS/CRMGet 5 starreviewfromresidentEnsure allappointmentstatuses, what wasshown & tour noteson preferences &why didn’t apply orwhat was applied forare in DLS/CRMEnsure your fileshave been scanned ,attached & filed.Especially the lease,APP packet & rentersinsurance on all ofyour applicants forthe monthSet 20 tourappointmentswithin a weekGet 5 ormoreapplicationswithin aweekAnswer aresident’squestionsCall all yourtours for theweek within24 hours oftouringSolve aresidentissueFor a week onthe day of toursend an emailwith applicationlink to all ofyour toursGet your week’sapplication’sAPP Packet &verificationscompleted within72 hoursGet a 5star reviewfrom moveinExhibit calmprofessionaldemeanorwhen dealingwith a rudepersonSparkleanapartmentAssistresident withmaintenancerequestGet anapplicationduring tourappointmentCompleteDLS CRMbefore 5 pmeveryday fora weekSeesomethingwrong - fix itor ensure itgets fixedSmile & wavehello toresidents &prospects whenon propertyGet aresidentreferralHelpanotherteammemberGive 4 ormore tourswithin adayGet 5 starreviewfrom atour

Leasing - Call List

(Print) Use this randomly generated list as your call list when playing the game. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
G
2
I
3
N
4
I
5
O
6
B
7
B
8
G
9
I
10
O
11
I
12
B
13
N
14
G
15
G
16
G
17
B
18
I
19
O
20
O
21
N
22
O
23
B
24
N
  1. G-Send handwritten thank you card to your new move in
  2. I-Follow up with all your applicants & document it in DLS/CRM
  3. N-Get 5 star review from resident
  4. I-Ensure all appointment statuses, what was shown & tour notes on preferences & why didn’t apply or what was applied for are in DLS/CRM
  5. O-Ensure your files have been scanned , attached & filed. Especially the lease, APP packet & renters insurance on all of your applicants for the month
  6. B-Set 20 tour appointments within a week
  7. B-Get 5 or more applications within a week
  8. G-Answer a resident’s questions
  9. I-Call all your tours for the week within 24 hours of touring
  10. O-Solve a resident issue
  11. I-For a week on the day of tour send an email with application link to all of your tours
  12. B-Get your week’s application’s APP Packet & verifications completed within 72 hours
  13. N-Get a 5 star review from move in
  14. G-Exhibit calm professional demeanor when dealing with a rude person
  15. G-Sparkle an apartment
  16. G-Assist resident with maintenance request
  17. B-Get an application during tour appointment
  18. I-Complete DLS CRM before 5 pm everyday for a week
  19. O-See something wrong - fix it or ensure it gets fixed
  20. O-Smile & wave hello to residents & prospects when on property
  21. N-Get a resident referral
  22. O-Help another team member
  23. B-Give 4 or more tours within a day
  24. N-Get 5 star review from a tour