(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Nasty customer or prospect
Ask for Kylie
threatens to switch carriers
Interrupts you
Horrible email or voicemail
Can't hear or understand what you say
Parents call on their behalf
Can't talk right now
Payment gets declined
Insured passed away
Asks for a manager
Puts you on hold
Wants a lower payment but doesn't want to do anything to lower it
Never requested a quote
Price is competitive but doesn't want to bind
Prospect/win-back comes back ineligible
Has multiple violations or accidents but wants a cheaper rate