Send tenoutboundtextresponsesProvide ateammatewithassistance onan accountConnect withten callersviasuspendedcall-backMake 30outboundcallsGather fiveemailaddresses frompatients/debtorsMessageShawn andask her howher day isgoing so farMark aPTP onanaccountWrap up fivecalls inunder fiveminuteseachAdd insuranceinfo to aniRTC accountand move toNCCConfirmRPC onfiveaccountsProvide threetypes ofsupporting docstopatients/debtorsSend outfifteen emailsbefore youtake yourlunchLocatea DP orPDPReceive acomplimentor "thankyou" from adebtor/patientComplete yourshift withoutescalating acall to asupervisorLogin to the callqueue withinfive minutes ofyour shiftstartingSend a top-tier memeto Bella viaSlackSet up5 PPAsHit your dailycollectiongoal beforethe end ofdayWorkanADMTake apayment forover $500on one callMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyTake threepaymentsbefore you takeyour first 15min break ofthe dayRespond toan inboundemail underten minutesof receiving itSend tenoutboundtextresponsesProvide ateammatewithassistance onan accountConnect withten callersviasuspendedcall-backMake 30outboundcallsGather fiveemailaddresses frompatients/debtorsMessageShawn andask her howher day isgoing so farMark aPTP onanaccountWrap up fivecalls inunder fiveminuteseachAdd insuranceinfo to aniRTC accountand move toNCCConfirmRPC onfiveaccountsProvide threetypes ofsupporting docstopatients/debtorsSend outfifteen emailsbefore youtake yourlunchLocatea DP orPDPReceive acomplimentor "thankyou" from adebtor/patientComplete yourshift withoutescalating acall to asupervisorLogin to the callqueue withinfive minutes ofyour shiftstartingSend a top-tier memeto Bella viaSlackSet up5 PPAsHit your dailycollectiongoal beforethe end ofdayWorkanADMTake apayment forover $500on one callMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyTake threepaymentsbefore you takeyour first 15min break ofthe dayRespond toan inboundemail underten minutesof receiving it

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Send ten outbound text responses
  2. Provide a teammate with assistance on an account
  3. Connect with ten callers via suspended call-back
  4. Make 30 outbound calls
  5. Gather five email addresses from patients/debtors
  6. Message Shawn and ask her how her day is going so far
  7. Mark a PTP on an account
  8. Wrap up five calls in under five minutes each
  9. Add insurance info to an iRTC account and move to NCC
  10. Confirm RPC on five accounts
  11. Provide three types of supporting docs to patients/debtors
  12. Send out fifteen emails before you take your lunch
  13. Locate a DP or PDP
  14. Receive a compliment or "thank you" from a debtor/patient
  15. Complete your shift without escalating a call to a supervisor
  16. Login to the call queue within five minutes of your shift starting
  17. Send a top-tier meme to Bella via Slack
  18. Set up 5 PPAs
  19. Hit your daily collection goal before the end of day
  20. Work an ADM
  21. Take a payment for over $500 on one call
  22. Message Joseph about the last movie/show you watched, who your favorite character was and why
  23. Take three payments before you take your first 15 min break of the day
  24. Respond to an inbound email under ten minutes of receiving it