Take apayment forover $500on one callHit your dailycollectiongoal beforethe end ofdayTake threepaymentsbefore you takeyour first 15min break ofthe dayConfirmRPC onfiveaccountsMessageShawn andask her howher day isgoing so farMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConnect withten callersviasuspendedcall-backGather fiveemailaddresses frompatients/debtorsReceive acomplimentor "thankyou" from adebtor/patientWorkanADMProvide threetypes ofsupporting docstopatients/debtorsSend a top-tier memeto Bella viaSlackLogin to the callqueue withinfive minutes ofyour shiftstartingProvide ateammatewithassistance onan accountSend tenoutboundtextresponsesComplete yourshift withoutescalating acall to asupervisorSet up5 PPAsRespond toan inboundemail underten minutesof receiving itWrap up fivecalls inunder fiveminuteseachMark aPTP onanaccountSend outfifteen emailsbefore youtake yourlunchAdd insuranceinfo to aniRTC accountand move toNCCLocatea DP orPDPMake 30outboundcallsTake apayment forover $500on one callHit your dailycollectiongoal beforethe end ofdayTake threepaymentsbefore you takeyour first 15min break ofthe dayConfirmRPC onfiveaccountsMessageShawn andask her howher day isgoing so farMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConnect withten callersviasuspendedcall-backGather fiveemailaddresses frompatients/debtorsReceive acomplimentor "thankyou" from adebtor/patientWorkanADMProvide threetypes ofsupporting docstopatients/debtorsSend a top-tier memeto Bella viaSlackLogin to the callqueue withinfive minutes ofyour shiftstartingProvide ateammatewithassistance onan accountSend tenoutboundtextresponsesComplete yourshift withoutescalating acall to asupervisorSet up5 PPAsRespond toan inboundemail underten minutesof receiving itWrap up fivecalls inunder fiveminuteseachMark aPTP onanaccountSend outfifteen emailsbefore youtake yourlunchAdd insuranceinfo to aniRTC accountand move toNCCLocatea DP orPDPMake 30outboundcalls

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. Take a payment for over $500 on one call
  2. Hit your daily collection goal before the end of day
  3. Take three payments before you take your first 15 min break of the day
  4. Confirm RPC on five accounts
  5. Message Shawn and ask her how her day is going so far
  6. Message Joseph about the last movie/show you watched, who your favorite character was and why
  7. Connect with ten callers via suspended call-back
  8. Gather five email addresses from patients/debtors
  9. Receive a compliment or "thank you" from a debtor/patient
  10. Work an ADM
  11. Provide three types of supporting docs to patients/debtors
  12. Send a top-tier meme to Bella via Slack
  13. Login to the call queue within five minutes of your shift starting
  14. Provide a teammate with assistance on an account
  15. Send ten outbound text responses
  16. Complete your shift without escalating a call to a supervisor
  17. Set up 5 PPAs
  18. Respond to an inbound email under ten minutes of receiving it
  19. Wrap up five calls in under five minutes each
  20. Mark a PTP on an account
  21. Send out fifteen emails before you take your lunch
  22. Add insurance info to an iRTC account and move to NCC
  23. Locate a DP or PDP
  24. Make 30 outbound calls