Message Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConfirmRPC onfiveaccountsComplete yourshift withoutescalating acall to asupervisorReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backLocatea DP orPDPSend tenoutboundtextresponsesSend outfifteen emailsbefore youtake yourlunchMark aPTP onanaccountSet up5 PPAsMake 30outboundcallsTake threepaymentsbefore you takeyour first 15min break ofthe dayRespond toan inboundemail underten minutesof receiving itProvide threetypes ofsupporting docstopatients/debtorsWrap up fivecalls inunder fiveminuteseachMessageShawn andask her howher day isgoing so farLogin to the callqueue withinfive minutes ofyour shiftstartingGather fiveemailaddresses frompatients/debtorsSend a top-tier memeto Bella viaSlackHit your dailycollectiongoal beforethe end ofdayTake apayment forover $500on one callWorkanADMAdd insuranceinfo to aniRTC accountand move toNCCProvide ateammatewithassistance onan accountMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConfirmRPC onfiveaccountsComplete yourshift withoutescalating acall to asupervisorReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backLocatea DP orPDPSend tenoutboundtextresponsesSend outfifteen emailsbefore youtake yourlunchMark aPTP onanaccountSet up5 PPAsMake 30outboundcallsTake threepaymentsbefore you takeyour first 15min break ofthe dayRespond toan inboundemail underten minutesof receiving itProvide threetypes ofsupporting docstopatients/debtorsWrap up fivecalls inunder fiveminuteseachMessageShawn andask her howher day isgoing so farLogin to the callqueue withinfive minutes ofyour shiftstartingGather fiveemailaddresses frompatients/debtorsSend a top-tier memeto Bella viaSlackHit your dailycollectiongoal beforethe end ofdayTake apayment forover $500on one callWorkanADMAdd insuranceinfo to aniRTC accountand move toNCCProvide ateammatewithassistance onan account

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Message Joseph about the last movie/show you watched, who your favorite character was and why
  2. Confirm RPC on five accounts
  3. Complete your shift without escalating a call to a supervisor
  4. Receive a compliment or "thank you" from a debtor/patient
  5. Connect with ten callers via suspended call-back
  6. Locate a DP or PDP
  7. Send ten outbound text responses
  8. Send out fifteen emails before you take your lunch
  9. Mark a PTP on an account
  10. Set up 5 PPAs
  11. Make 30 outbound calls
  12. Take three payments before you take your first 15 min break of the day
  13. Respond to an inbound email under ten minutes of receiving it
  14. Provide three types of supporting docs to patients/debtors
  15. Wrap up five calls in under five minutes each
  16. Message Shawn and ask her how her day is going so far
  17. Login to the call queue within five minutes of your shift starting
  18. Gather five email addresses from patients/debtors
  19. Send a top-tier meme to Bella via Slack
  20. Hit your daily collection goal before the end of day
  21. Take a payment for over $500 on one call
  22. Work an ADM
  23. Add insurance info to an iRTC account and move to NCC
  24. Provide a teammate with assistance on an account