Provide ateammatewithassistance onan accountMessageShawn andask her howher day isgoing so farConfirmRPC onfiveaccountsProvide threetypes ofsupporting docstopatients/debtorsMark aPTP onanaccountLocatea DP orPDPReceive acomplimentor "thankyou" from adebtor/patientRespond toan inboundemail underten minutesof receiving itConnect withten callersviasuspendedcall-backComplete yourshift withoutescalating acall to asupervisorWorkanADMGather fiveemailaddresses frompatients/debtorsWrap up fivecalls inunder fiveminuteseachAdd insuranceinfo to aniRTC accountand move toNCCSend a top-tier memeto Bella viaSlackSet up5 PPAsHit your dailycollectiongoal beforethe end ofdaySend outfifteen emailsbefore youtake yourlunchTake threepaymentsbefore you takeyour first 15min break ofthe dayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyTake apayment forover $500on one callMake 30outboundcallsSend tenoutboundtextresponsesLogin to the callqueue withinfive minutes ofyour shiftstartingProvide ateammatewithassistance onan accountMessageShawn andask her howher day isgoing so farConfirmRPC onfiveaccountsProvide threetypes ofsupporting docstopatients/debtorsMark aPTP onanaccountLocatea DP orPDPReceive acomplimentor "thankyou" from adebtor/patientRespond toan inboundemail underten minutesof receiving itConnect withten callersviasuspendedcall-backComplete yourshift withoutescalating acall to asupervisorWorkanADMGather fiveemailaddresses frompatients/debtorsWrap up fivecalls inunder fiveminuteseachAdd insuranceinfo to aniRTC accountand move toNCCSend a top-tier memeto Bella viaSlackSet up5 PPAsHit your dailycollectiongoal beforethe end ofdaySend outfifteen emailsbefore youtake yourlunchTake threepaymentsbefore you takeyour first 15min break ofthe dayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyTake apayment forover $500on one callMake 30outboundcallsSend tenoutboundtextresponsesLogin to the callqueue withinfive minutes ofyour shiftstarting

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Provide a teammate with assistance on an account
  2. Message Shawn and ask her how her day is going so far
  3. Confirm RPC on five accounts
  4. Provide three types of supporting docs to patients/debtors
  5. Mark a PTP on an account
  6. Locate a DP or PDP
  7. Receive a compliment or "thank you" from a debtor/patient
  8. Respond to an inbound email under ten minutes of receiving it
  9. Connect with ten callers via suspended call-back
  10. Complete your shift without escalating a call to a supervisor
  11. Work an ADM
  12. Gather five email addresses from patients/debtors
  13. Wrap up five calls in under five minutes each
  14. Add insurance info to an iRTC account and move to NCC
  15. Send a top-tier meme to Bella via Slack
  16. Set up 5 PPAs
  17. Hit your daily collection goal before the end of day
  18. Send out fifteen emails before you take your lunch
  19. Take three payments before you take your first 15 min break of the day
  20. Message Joseph about the last movie/show you watched, who your favorite character was and why
  21. Take a payment for over $500 on one call
  22. Make 30 outbound calls
  23. Send ten outbound text responses
  24. Login to the call queue within five minutes of your shift starting