Take threepaymentsbefore you takeyour first 15min break ofthe dayMake 30outboundcallsMark aPTP onanaccountSet up5 PPAsSend a top-tier memeto Bella viaSlackMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConfirmRPC onfiveaccountsMessageShawn andask her howher day isgoing so farProvide threetypes ofsupporting docstopatients/debtorsSend outfifteen emailsbefore youtake yourlunchTake apayment forover $500on one callLogin to the callqueue withinfive minutes ofyour shiftstartingReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backAdd insuranceinfo to aniRTC accountand move toNCCWrap up fivecalls inunder fiveminuteseachWorkanADMHit your dailycollectiongoal beforethe end ofdayComplete yourshift withoutescalating acall to asupervisorSend tenoutboundtextresponsesRespond toan inboundemail underten minutesof receiving itLocatea DP orPDPProvide ateammatewithassistance onan accountGather fiveemailaddresses frompatients/debtorsTake threepaymentsbefore you takeyour first 15min break ofthe dayMake 30outboundcallsMark aPTP onanaccountSet up5 PPAsSend a top-tier memeto Bella viaSlackMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConfirmRPC onfiveaccountsMessageShawn andask her howher day isgoing so farProvide threetypes ofsupporting docstopatients/debtorsSend outfifteen emailsbefore youtake yourlunchTake apayment forover $500on one callLogin to the callqueue withinfive minutes ofyour shiftstartingReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backAdd insuranceinfo to aniRTC accountand move toNCCWrap up fivecalls inunder fiveminuteseachWorkanADMHit your dailycollectiongoal beforethe end ofdayComplete yourshift withoutescalating acall to asupervisorSend tenoutboundtextresponsesRespond toan inboundemail underten minutesof receiving itLocatea DP orPDPProvide ateammatewithassistance onan accountGather fiveemailaddresses frompatients/debtors

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take three payments before you take your first 15 min break of the day
  2. Make 30 outbound calls
  3. Mark a PTP on an account
  4. Set up 5 PPAs
  5. Send a top-tier meme to Bella via Slack
  6. Message Joseph about the last movie/show you watched, who your favorite character was and why
  7. Confirm RPC on five accounts
  8. Message Shawn and ask her how her day is going so far
  9. Provide three types of supporting docs to patients/debtors
  10. Send out fifteen emails before you take your lunch
  11. Take a payment for over $500 on one call
  12. Login to the call queue within five minutes of your shift starting
  13. Receive a compliment or "thank you" from a debtor/patient
  14. Connect with ten callers via suspended call-back
  15. Add insurance info to an iRTC account and move to NCC
  16. Wrap up five calls in under five minutes each
  17. Work an ADM
  18. Hit your daily collection goal before the end of day
  19. Complete your shift without escalating a call to a supervisor
  20. Send ten outbound text responses
  21. Respond to an inbound email under ten minutes of receiving it
  22. Locate a DP or PDP
  23. Provide a teammate with assistance on an account
  24. Gather five email addresses from patients/debtors