Take threepaymentsbefore you takeyour first 15min break ofthe dayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConnect withten callersviasuspendedcall-backWrap up fivecalls inunder fiveminuteseachMessageShawn andask her howher day isgoing so farGather fiveemailaddresses frompatients/debtorsMake 30outboundcallsWorkanADMLogin to the callqueue withinfive minutes ofyour shiftstartingLocatea DP orPDPProvide ateammatewithassistance onan accountSet up5 PPAsSend tenoutboundtextresponsesConfirmRPC onfiveaccountsReceive acomplimentor "thankyou" from adebtor/patientSend a top-tier memeto Bella viaSlackComplete yourshift withoutescalating acall to asupervisorAdd insuranceinfo to aniRTC accountand move toNCCRespond toan inboundemail underten minutesof receiving itTake apayment forover $500on one callSend outfifteen emailsbefore youtake yourlunchHit your dailycollectiongoal beforethe end ofdayProvide threetypes ofsupporting docstopatients/debtorsMark aPTP onanaccountTake threepaymentsbefore you takeyour first 15min break ofthe dayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyConnect withten callersviasuspendedcall-backWrap up fivecalls inunder fiveminuteseachMessageShawn andask her howher day isgoing so farGather fiveemailaddresses frompatients/debtorsMake 30outboundcallsWorkanADMLogin to the callqueue withinfive minutes ofyour shiftstartingLocatea DP orPDPProvide ateammatewithassistance onan accountSet up5 PPAsSend tenoutboundtextresponsesConfirmRPC onfiveaccountsReceive acomplimentor "thankyou" from adebtor/patientSend a top-tier memeto Bella viaSlackComplete yourshift withoutescalating acall to asupervisorAdd insuranceinfo to aniRTC accountand move toNCCRespond toan inboundemail underten minutesof receiving itTake apayment forover $500on one callSend outfifteen emailsbefore youtake yourlunchHit your dailycollectiongoal beforethe end ofdayProvide threetypes ofsupporting docstopatients/debtorsMark aPTP onanaccount

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take three payments before you take your first 15 min break of the day
  2. Message Joseph about the last movie/show you watched, who your favorite character was and why
  3. Connect with ten callers via suspended call-back
  4. Wrap up five calls in under five minutes each
  5. Message Shawn and ask her how her day is going so far
  6. Gather five email addresses from patients/debtors
  7. Make 30 outbound calls
  8. Work an ADM
  9. Login to the call queue within five minutes of your shift starting
  10. Locate a DP or PDP
  11. Provide a teammate with assistance on an account
  12. Set up 5 PPAs
  13. Send ten outbound text responses
  14. Confirm RPC on five accounts
  15. Receive a compliment or "thank you" from a debtor/patient
  16. Send a top-tier meme to Bella via Slack
  17. Complete your shift without escalating a call to a supervisor
  18. Add insurance info to an iRTC account and move to NCC
  19. Respond to an inbound email under ten minutes of receiving it
  20. Take a payment for over $500 on one call
  21. Send out fifteen emails before you take your lunch
  22. Hit your daily collection goal before the end of day
  23. Provide three types of supporting docs to patients/debtors
  24. Mark a PTP on an account