Receive acomplimentor "thankyou" from adebtor/patientSend tenoutboundtextresponsesProvide ateammatewithassistance onan accountSet up5 PPAsWorkanADMWrap up fivecalls inunder fiveminuteseachRespond toan inboundemail underten minutesof receiving itConnect withten callersviasuspendedcall-backLogin to the callqueue withinfive minutes ofyour shiftstartingHit your dailycollectiongoal beforethe end ofdayMessageShawn andask her howher day isgoing so farComplete yourshift withoutescalating acall to asupervisorTake threepaymentsbefore you takeyour first 15min break ofthe dayMark aPTP onanaccountMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyTake apayment forover $500on one callSend outfifteen emailsbefore youtake yourlunchLocatea DP orPDPSend a top-tier memeto Bella viaSlackMake 30outboundcallsConfirmRPC onfiveaccountsGather fiveemailaddresses frompatients/debtorsAdd insuranceinfo to aniRTC accountand move toNCCProvide threetypes ofsupporting docstopatients/debtorsReceive acomplimentor "thankyou" from adebtor/patientSend tenoutboundtextresponsesProvide ateammatewithassistance onan accountSet up5 PPAsWorkanADMWrap up fivecalls inunder fiveminuteseachRespond toan inboundemail underten minutesof receiving itConnect withten callersviasuspendedcall-backLogin to the callqueue withinfive minutes ofyour shiftstartingHit your dailycollectiongoal beforethe end ofdayMessageShawn andask her howher day isgoing so farComplete yourshift withoutescalating acall to asupervisorTake threepaymentsbefore you takeyour first 15min break ofthe dayMark aPTP onanaccountMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyTake apayment forover $500on one callSend outfifteen emailsbefore youtake yourlunchLocatea DP orPDPSend a top-tier memeto Bella viaSlackMake 30outboundcallsConfirmRPC onfiveaccountsGather fiveemailaddresses frompatients/debtorsAdd insuranceinfo to aniRTC accountand move toNCCProvide threetypes ofsupporting docstopatients/debtors

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Receive a compliment or "thank you" from a debtor/patient
  2. Send ten outbound text responses
  3. Provide a teammate with assistance on an account
  4. Set up 5 PPAs
  5. Work an ADM
  6. Wrap up five calls in under five minutes each
  7. Respond to an inbound email under ten minutes of receiving it
  8. Connect with ten callers via suspended call-back
  9. Login to the call queue within five minutes of your shift starting
  10. Hit your daily collection goal before the end of day
  11. Message Shawn and ask her how her day is going so far
  12. Complete your shift without escalating a call to a supervisor
  13. Take three payments before you take your first 15 min break of the day
  14. Mark a PTP on an account
  15. Message Joseph about the last movie/show you watched, who your favorite character was and why
  16. Take a payment for over $500 on one call
  17. Send out fifteen emails before you take your lunch
  18. Locate a DP or PDP
  19. Send a top-tier meme to Bella via Slack
  20. Make 30 outbound calls
  21. Confirm RPC on five accounts
  22. Gather five email addresses from patients/debtors
  23. Add insurance info to an iRTC account and move to NCC
  24. Provide three types of supporting docs to patients/debtors