Login to the callqueue withinfive minutes ofyour shiftstartingTake apayment forover $500on one callComplete yourshift withoutescalating acall to asupervisorHit your dailycollectiongoal beforethe end ofdayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyRespond toan inboundemail underten minutesof receiving itSend tenoutboundtextresponsesProvide ateammatewithassistance onan accountSend outfifteen emailsbefore youtake yourlunchWrap up fivecalls inunder fiveminuteseachMessageShawn andask her howher day isgoing so farSet up5 PPAsAdd insuranceinfo to aniRTC accountand move toNCCGather fiveemailaddresses frompatients/debtorsLocatea DP orPDPMake 30outboundcallsTake threepaymentsbefore you takeyour first 15min break ofthe dayReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backConfirmRPC onfiveaccountsSend a top-tier memeto Bella viaSlackProvide threetypes ofsupporting docstopatients/debtorsMark aPTP onanaccountWorkanADMLogin to the callqueue withinfive minutes ofyour shiftstartingTake apayment forover $500on one callComplete yourshift withoutescalating acall to asupervisorHit your dailycollectiongoal beforethe end ofdayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyRespond toan inboundemail underten minutesof receiving itSend tenoutboundtextresponsesProvide ateammatewithassistance onan accountSend outfifteen emailsbefore youtake yourlunchWrap up fivecalls inunder fiveminuteseachMessageShawn andask her howher day isgoing so farSet up5 PPAsAdd insuranceinfo to aniRTC accountand move toNCCGather fiveemailaddresses frompatients/debtorsLocatea DP orPDPMake 30outboundcallsTake threepaymentsbefore you takeyour first 15min break ofthe dayReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backConfirmRPC onfiveaccountsSend a top-tier memeto Bella viaSlackProvide threetypes ofsupporting docstopatients/debtorsMark aPTP onanaccountWorkanADM

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Login to the call queue within five minutes of your shift starting
  2. Take a payment for over $500 on one call
  3. Complete your shift without escalating a call to a supervisor
  4. Hit your daily collection goal before the end of day
  5. Message Joseph about the last movie/show you watched, who your favorite character was and why
  6. Respond to an inbound email under ten minutes of receiving it
  7. Send ten outbound text responses
  8. Provide a teammate with assistance on an account
  9. Send out fifteen emails before you take your lunch
  10. Wrap up five calls in under five minutes each
  11. Message Shawn and ask her how her day is going so far
  12. Set up 5 PPAs
  13. Add insurance info to an iRTC account and move to NCC
  14. Gather five email addresses from patients/debtors
  15. Locate a DP or PDP
  16. Make 30 outbound calls
  17. Take three payments before you take your first 15 min break of the day
  18. Receive a compliment or "thank you" from a debtor/patient
  19. Connect with ten callers via suspended call-back
  20. Confirm RPC on five accounts
  21. Send a top-tier meme to Bella via Slack
  22. Provide three types of supporting docs to patients/debtors
  23. Mark a PTP on an account
  24. Work an ADM