Hit your dailycollectiongoal beforethe end ofdayRespond toan inboundemail underten minutesof receiving itWrap up fivecalls inunder fiveminuteseachConnect withten callersviasuspendedcall-backTake apayment forover $500on one callConfirmRPC onfiveaccountsWorkanADMLogin to the callqueue withinfive minutes ofyour shiftstartingProvide ateammatewithassistance onan accountProvide threetypes ofsupporting docstopatients/debtorsSet up5 PPAsMessageShawn andask her howher day isgoing so farMake 30outboundcallsSend tenoutboundtextresponsesTake threepaymentsbefore you takeyour first 15min break ofthe dayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whySend a top-tier memeto Bella viaSlackSend outfifteen emailsbefore youtake yourlunchComplete yourshift withoutescalating acall to asupervisorReceive acomplimentor "thankyou" from adebtor/patientMark aPTP onanaccountLocatea DP orPDPGather fiveemailaddresses frompatients/debtorsAdd insuranceinfo to aniRTC accountand move toNCCHit your dailycollectiongoal beforethe end ofdayRespond toan inboundemail underten minutesof receiving itWrap up fivecalls inunder fiveminuteseachConnect withten callersviasuspendedcall-backTake apayment forover $500on one callConfirmRPC onfiveaccountsWorkanADMLogin to the callqueue withinfive minutes ofyour shiftstartingProvide ateammatewithassistance onan accountProvide threetypes ofsupporting docstopatients/debtorsSet up5 PPAsMessageShawn andask her howher day isgoing so farMake 30outboundcallsSend tenoutboundtextresponsesTake threepaymentsbefore you takeyour first 15min break ofthe dayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whySend a top-tier memeto Bella viaSlackSend outfifteen emailsbefore youtake yourlunchComplete yourshift withoutescalating acall to asupervisorReceive acomplimentor "thankyou" from adebtor/patientMark aPTP onanaccountLocatea DP orPDPGather fiveemailaddresses frompatients/debtorsAdd insuranceinfo to aniRTC accountand move toNCC

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Hit your daily collection goal before the end of day
  2. Respond to an inbound email under ten minutes of receiving it
  3. Wrap up five calls in under five minutes each
  4. Connect with ten callers via suspended call-back
  5. Take a payment for over $500 on one call
  6. Confirm RPC on five accounts
  7. Work an ADM
  8. Login to the call queue within five minutes of your shift starting
  9. Provide a teammate with assistance on an account
  10. Provide three types of supporting docs to patients/debtors
  11. Set up 5 PPAs
  12. Message Shawn and ask her how her day is going so far
  13. Make 30 outbound calls
  14. Send ten outbound text responses
  15. Take three payments before you take your first 15 min break of the day
  16. Message Joseph about the last movie/show you watched, who your favorite character was and why
  17. Send a top-tier meme to Bella via Slack
  18. Send out fifteen emails before you take your lunch
  19. Complete your shift without escalating a call to a supervisor
  20. Receive a compliment or "thank you" from a debtor/patient
  21. Mark a PTP on an account
  22. Locate a DP or PDP
  23. Gather five email addresses from patients/debtors
  24. Add insurance info to an iRTC account and move to NCC