Login to the callqueue withinfive minutes ofyour shiftstartingTake threepaymentsbefore you takeyour first 15min break ofthe dayLocatea DP orPDPAdd insuranceinfo to aniRTC accountand move toNCCMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyHit your dailycollectiongoal beforethe end ofdayConnect withten callersviasuspendedcall-backGather fiveemailaddresses frompatients/debtorsWrap up fivecalls inunder fiveminuteseachConfirmRPC onfiveaccountsReceive acomplimentor "thankyou" from adebtor/patientMessageShawn andask her howher day isgoing so farRespond toan inboundemail underten minutesof receiving itTake apayment forover $500on one callProvide ateammatewithassistance onan accountMake 30outboundcallsSend a top-tier memeto Bella viaSlackMark aPTP onanaccountWorkanADMSet up5 PPAsSend tenoutboundtextresponsesComplete yourshift withoutescalating acall to asupervisorProvide threetypes ofsupporting docstopatients/debtorsSend outfifteen emailsbefore youtake yourlunchLogin to the callqueue withinfive minutes ofyour shiftstartingTake threepaymentsbefore you takeyour first 15min break ofthe dayLocatea DP orPDPAdd insuranceinfo to aniRTC accountand move toNCCMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyHit your dailycollectiongoal beforethe end ofdayConnect withten callersviasuspendedcall-backGather fiveemailaddresses frompatients/debtorsWrap up fivecalls inunder fiveminuteseachConfirmRPC onfiveaccountsReceive acomplimentor "thankyou" from adebtor/patientMessageShawn andask her howher day isgoing so farRespond toan inboundemail underten minutesof receiving itTake apayment forover $500on one callProvide ateammatewithassistance onan accountMake 30outboundcallsSend a top-tier memeto Bella viaSlackMark aPTP onanaccountWorkanADMSet up5 PPAsSend tenoutboundtextresponsesComplete yourshift withoutescalating acall to asupervisorProvide threetypes ofsupporting docstopatients/debtorsSend outfifteen emailsbefore youtake yourlunch

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Login to the call queue within five minutes of your shift starting
  2. Take three payments before you take your first 15 min break of the day
  3. Locate a DP or PDP
  4. Add insurance info to an iRTC account and move to NCC
  5. Message Joseph about the last movie/show you watched, who your favorite character was and why
  6. Hit your daily collection goal before the end of day
  7. Connect with ten callers via suspended call-back
  8. Gather five email addresses from patients/debtors
  9. Wrap up five calls in under five minutes each
  10. Confirm RPC on five accounts
  11. Receive a compliment or "thank you" from a debtor/patient
  12. Message Shawn and ask her how her day is going so far
  13. Respond to an inbound email under ten minutes of receiving it
  14. Take a payment for over $500 on one call
  15. Provide a teammate with assistance on an account
  16. Make 30 outbound calls
  17. Send a top-tier meme to Bella via Slack
  18. Mark a PTP on an account
  19. Work an ADM
  20. Set up 5 PPAs
  21. Send ten outbound text responses
  22. Complete your shift without escalating a call to a supervisor
  23. Provide three types of supporting docs to patients/debtors
  24. Send out fifteen emails before you take your lunch