Complete yourshift withoutescalating acall to asupervisorConnect withten callersviasuspendedcall-backMark aPTP onanaccountSend a top-tier memeto Bella viaSlackWorkanADMSend tenoutboundtextresponsesTake apayment forover $500on one callProvide threetypes ofsupporting docstopatients/debtorsHit your dailycollectiongoal beforethe end ofdayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyProvide ateammatewithassistance onan accountReceive acomplimentor "thankyou" from adebtor/patientMake 30outboundcallsConfirmRPC onfiveaccountsLogin to the callqueue withinfive minutes ofyour shiftstartingSet up5 PPAsWrap up fivecalls inunder fiveminuteseachLocatea DP orPDPGather fiveemailaddresses frompatients/debtorsTake threepaymentsbefore you takeyour first 15min break ofthe dayRespond toan inboundemail underten minutesof receiving itMessageShawn andask her howher day isgoing so farSend outfifteen emailsbefore youtake yourlunchAdd insuranceinfo to aniRTC accountand move toNCCComplete yourshift withoutescalating acall to asupervisorConnect withten callersviasuspendedcall-backMark aPTP onanaccountSend a top-tier memeto Bella viaSlackWorkanADMSend tenoutboundtextresponsesTake apayment forover $500on one callProvide threetypes ofsupporting docstopatients/debtorsHit your dailycollectiongoal beforethe end ofdayMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whyProvide ateammatewithassistance onan accountReceive acomplimentor "thankyou" from adebtor/patientMake 30outboundcallsConfirmRPC onfiveaccountsLogin to the callqueue withinfive minutes ofyour shiftstartingSet up5 PPAsWrap up fivecalls inunder fiveminuteseachLocatea DP orPDPGather fiveemailaddresses frompatients/debtorsTake threepaymentsbefore you takeyour first 15min break ofthe dayRespond toan inboundemail underten minutesof receiving itMessageShawn andask her howher day isgoing so farSend outfifteen emailsbefore youtake yourlunchAdd insuranceinfo to aniRTC accountand move toNCC

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Complete your shift without escalating a call to a supervisor
  2. Connect with ten callers via suspended call-back
  3. Mark a PTP on an account
  4. Send a top-tier meme to Bella via Slack
  5. Work an ADM
  6. Send ten outbound text responses
  7. Take a payment for over $500 on one call
  8. Provide three types of supporting docs to patients/debtors
  9. Hit your daily collection goal before the end of day
  10. Message Joseph about the last movie/show you watched, who your favorite character was and why
  11. Provide a teammate with assistance on an account
  12. Receive a compliment or "thank you" from a debtor/patient
  13. Make 30 outbound calls
  14. Confirm RPC on five accounts
  15. Login to the call queue within five minutes of your shift starting
  16. Set up 5 PPAs
  17. Wrap up five calls in under five minutes each
  18. Locate a DP or PDP
  19. Gather five email addresses from patients/debtors
  20. Take three payments before you take your first 15 min break of the day
  21. Respond to an inbound email under ten minutes of receiving it
  22. Message Shawn and ask her how her day is going so far
  23. Send out fifteen emails before you take your lunch
  24. Add insurance info to an iRTC account and move to NCC