Take apayment forover $500on one callMark aPTP onanaccountLogin to the callqueue withinfive minutes ofyour shiftstartingMake 30outboundcallsAdd insuranceinfo to aniRTC accountand move toNCCSend tenoutboundtextresponsesReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backMessageShawn andask her howher day isgoing so farWrap up fivecalls inunder fiveminuteseachWorkanADMSet up5 PPAsTake threepaymentsbefore you takeyour first 15min break ofthe dayLocatea DP orPDPGather fiveemailaddresses frompatients/debtorsRespond toan inboundemail underten minutesof receiving itHit your dailycollectiongoal beforethe end ofdayComplete yourshift withoutescalating acall to asupervisorProvide threetypes ofsupporting docstopatients/debtorsProvide ateammatewithassistance onan accountMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whySend outfifteen emailsbefore youtake yourlunchConfirmRPC onfiveaccountsSend a top-tier memeto Bella viaSlackTake apayment forover $500on one callMark aPTP onanaccountLogin to the callqueue withinfive minutes ofyour shiftstartingMake 30outboundcallsAdd insuranceinfo to aniRTC accountand move toNCCSend tenoutboundtextresponsesReceive acomplimentor "thankyou" from adebtor/patientConnect withten callersviasuspendedcall-backMessageShawn andask her howher day isgoing so farWrap up fivecalls inunder fiveminuteseachWorkanADMSet up5 PPAsTake threepaymentsbefore you takeyour first 15min break ofthe dayLocatea DP orPDPGather fiveemailaddresses frompatients/debtorsRespond toan inboundemail underten minutesof receiving itHit your dailycollectiongoal beforethe end ofdayComplete yourshift withoutescalating acall to asupervisorProvide threetypes ofsupporting docstopatients/debtorsProvide ateammatewithassistance onan accountMessage Josephabout the lastmovie/show youwatched, who yourfavorite characterwas and whySend outfifteen emailsbefore youtake yourlunchConfirmRPC onfiveaccountsSend a top-tier memeto Bella viaSlack

Collector Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Take a payment for over $500 on one call
  2. Mark a PTP on an account
  3. Login to the call queue within five minutes of your shift starting
  4. Make 30 outbound calls
  5. Add insurance info to an iRTC account and move to NCC
  6. Send ten outbound text responses
  7. Receive a compliment or "thank you" from a debtor/patient
  8. Connect with ten callers via suspended call-back
  9. Message Shawn and ask her how her day is going so far
  10. Wrap up five calls in under five minutes each
  11. Work an ADM
  12. Set up 5 PPAs
  13. Take three payments before you take your first 15 min break of the day
  14. Locate a DP or PDP
  15. Gather five email addresses from patients/debtors
  16. Respond to an inbound email under ten minutes of receiving it
  17. Hit your daily collection goal before the end of day
  18. Complete your shift without escalating a call to a supervisor
  19. Provide three types of supporting docs to patients/debtors
  20. Provide a teammate with assistance on an account
  21. Message Joseph about the last movie/show you watched, who your favorite character was and why
  22. Send out fifteen emails before you take your lunch
  23. Confirm RPC on five accounts
  24. Send a top-tier meme to Bella via Slack