Spark Quality Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.

1. Rapport
2. HIPAA
3. Ownership
4. Documentation
5. Correct education
6. Offer/send AOR
7. Extra steps
8. Using correct resources
9. Fully explain next steps
10. Empathy
11. Documentation
12. Avoid Jargon
13. Correct inbound call intro/script
14. Active listening
15. Documentation
16. Documentation
17. Match pace
18. Initiate call in correct Language
19. Brand
20. Correct outbound call intro
21. Documentation
22. Probing Questions
23. Expectations for follow up
24. Correct verbiage for hold time