PersonalSpaceUse patientname,friendly tone,showempathy30-daysAffordableCare Act(ACA)AssertiveCommunicationCentralNervousSystem(CNS)HIPAAMumblingFractureCourtesyStroke(CVA)ActivelisteningOsteoporosisClaimsdenial orrejectionElectroencephalogram(EEG)CallForwardingMyelinFemurElectronicHealthRecord(EHR)Verify patientinsuranceandcoverageeligibilityClarityOverbookingKubler-RossmodelFair DebtCollectionPractices Act(FDCPA)PersonalSpaceUse patientname,friendly tone,showempathy30-daysAffordableCare Act(ACA)AssertiveCommunicationCentralNervousSystem(CNS)HIPAAMumblingFractureCourtesyStroke(CVA)ActivelisteningOsteoporosisClaimsdenial orrejectionElectroencephalogram(EEG)CallForwardingMyelinFemurElectronicHealthRecord(EHR)Verify patientinsuranceandcoverageeligibilityClarityOverbookingKubler-RossmodelFair DebtCollectionPractices Act(FDCPA)

Medical Assistant Weeks 2-3 Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Personal Space
  2. Use patient name, friendly tone, show empathy
  3. 30-days
  4. Affordable Care Act (ACA)
  5. Assertive Communication
  6. Central Nervous System (CNS)
  7. HIPAA
  8. Mumbling
  9. Fracture
  10. Courtesy
  11. Stroke (CVA)
  12. Active listening
  13. Osteoporosis
  14. Claims denial or rejection
  15. Electroencephalogram (EEG)
  16. Call Forwarding
  17. Myelin
  18. Femur
  19. Electronic Health Record (EHR)
  20. Verify patient insurance and coverage eligibility
  21. Clarity
  22. Overbooking
  23. Kubler-Ross model
  24. Fair Debt Collection Practices Act (FDCPA)