Verify patientinsuranceandcoverageeligibilityHIPAACallForwardingClaimsdenial orrejectionPersonalSpace30-daysOsteoporosisFractureMumblingOverbookingMyelinClarityFair DebtCollectionPractices Act(FDCPA)AffordableCare Act(ACA)CentralNervousSystem(CNS)AssertiveCommunicationUse patientname,friendly tone,showempathyElectronicHealthRecord(EHR)ActivelisteningKubler-RossmodelElectroencephalogram(EEG)FemurCourtesyStroke(CVA)Verify patientinsuranceandcoverageeligibilityHIPAACallForwardingClaimsdenial orrejectionPersonalSpace30-daysOsteoporosisFractureMumblingOverbookingMyelinClarityFair DebtCollectionPractices Act(FDCPA)AffordableCare Act(ACA)CentralNervousSystem(CNS)AssertiveCommunicationUse patientname,friendly tone,showempathyElectronicHealthRecord(EHR)ActivelisteningKubler-RossmodelElectroencephalogram(EEG)FemurCourtesyStroke(CVA)

Medical Assistant Weeks 2-3 Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify patient insurance and coverage eligibility
  2. HIPAA
  3. Call Forwarding
  4. Claims denial or rejection
  5. Personal Space
  6. 30-days
  7. Osteoporosis
  8. Fracture
  9. Mumbling
  10. Overbooking
  11. Myelin
  12. Clarity
  13. Fair Debt Collection Practices Act (FDCPA)
  14. Affordable Care Act (ACA)
  15. Central Nervous System (CNS)
  16. Assertive Communication
  17. Use patient name, friendly tone, show empathy
  18. Electronic Health Record (EHR)
  19. Active listening
  20. Kubler-Ross model
  21. Electroencephalogram (EEG)
  22. Femur
  23. Courtesy
  24. Stroke (CVA)