Verify patientinsuranceandcoverageeligibilityOverbookingFemurActivelisteningPersonalSpaceHIPAAMyelinAffordableCare Act(ACA)Use patientname,friendly tone,showempathyCallForwardingMumblingFractureAssertiveCommunicationClarityOsteoporosisCentralNervousSystem(CNS)Claimsdenial orrejectionCourtesy30-daysElectroencephalogram(EEG)Fair DebtCollectionPractices Act(FDCPA)Kubler-RossmodelStroke(CVA)ElectronicHealthRecord(EHR)Verify patientinsuranceandcoverageeligibilityOverbookingFemurActivelisteningPersonalSpaceHIPAAMyelinAffordableCare Act(ACA)Use patientname,friendly tone,showempathyCallForwardingMumblingFractureAssertiveCommunicationClarityOsteoporosisCentralNervousSystem(CNS)Claimsdenial orrejectionCourtesy30-daysElectroencephalogram(EEG)Fair DebtCollectionPractices Act(FDCPA)Kubler-RossmodelStroke(CVA)ElectronicHealthRecord(EHR)

Medical Assistant Weeks 2-3 Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Verify patient insurance and coverage eligibility
  2. Overbooking
  3. Femur
  4. Active listening
  5. Personal Space
  6. HIPAA
  7. Myelin
  8. Affordable Care Act (ACA)
  9. Use patient name, friendly tone, show empathy
  10. Call Forwarding
  11. Mumbling
  12. Fracture
  13. Assertive Communication
  14. Clarity
  15. Osteoporosis
  16. Central Nervous System (CNS)
  17. Claims denial or rejection
  18. Courtesy
  19. 30-days
  20. Electroencephalogram (EEG)
  21. Fair Debt Collection Practices Act (FDCPA)
  22. Kubler-Ross model
  23. Stroke (CVA)
  24. Electronic Health Record (EHR)