AssertiveCommunicationKubler-RossmodelActivelisteningHIPAACallForwardingStroke(CVA)FemurMyelinCentralNervousSystem(CNS)MumblingOverbookingAffordableCare Act(ACA)Use patientname,friendly tone,showempathyFractureVerify patientinsuranceandcoverageeligibilityClarity30-daysFair DebtCollectionPractices Act(FDCPA)PersonalSpaceElectroencephalogram(EEG)OsteoporosisCourtesyElectronicHealthRecord(EHR)Claimsdenial orrejectionAssertiveCommunicationKubler-RossmodelActivelisteningHIPAACallForwardingStroke(CVA)FemurMyelinCentralNervousSystem(CNS)MumblingOverbookingAffordableCare Act(ACA)Use patientname,friendly tone,showempathyFractureVerify patientinsuranceandcoverageeligibilityClarity30-daysFair DebtCollectionPractices Act(FDCPA)PersonalSpaceElectroencephalogram(EEG)OsteoporosisCourtesyElectronicHealthRecord(EHR)Claimsdenial orrejection

Medical Assistant Weeks 2-3 Review - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Assertive Communication
  2. Kubler-Ross model
  3. Active listening
  4. HIPAA
  5. Call Forwarding
  6. Stroke (CVA)
  7. Femur
  8. Myelin
  9. Central Nervous System (CNS)
  10. Mumbling
  11. Overbooking
  12. Affordable Care Act (ACA)
  13. Use patient name, friendly tone, show empathy
  14. Fracture
  15. Verify patient insurance and coverage eligibility
  16. Clarity
  17. 30-days
  18. Fair Debt Collection Practices Act (FDCPA)
  19. Personal Space
  20. Electroencephalogram (EEG)
  21. Osteoporosis
  22. Courtesy
  23. Electronic Health Record (EHR)
  24. Claims denial or rejection