(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Guest doesn't have their ID when picking up an order
Guest gets mad when they can't return a product
Doesn't sign up for a loyalty account
"I came in here for one thing"
Guest asks where something is when it's right in front of them
"Do you work here?" (while clearly wearing a name tag and walkie)
Guest starts telling their whole life story
Has to call for a manager or lead
Tries to return a product(s) after 60 days
Guest's card declines
"Do you have Summer Fridays?" (or any other Sephora brand)
Signs up for a loyalty account
Guest tests a product that doesn't have a tester sticker on it
Guest pays with a $100 bill for a product that's less than $20
"Do you have any free samples?"
Tries to use a $3.50 off $15 coupon on prestige/fragrance
Guest interrupts by saying "no" when explaining the credit card
Asks if they can use points/coupon after trying to pay
Applies for a credit card
Tries tapping their card before the pin pad is ready
"I thought this was on sale"
Asks, "Can I put my card in?" when the pin pad clearly says so
Guest comes in five minutes before close and takes their sweet time
