ReceiverPerson whodecodes andinterprets themessageChannelI-StatementsPhrasesexpressingfeelings needs andimpacts withoutblaming are whatkind ofstatements?ProjectedCognitiveSimilarityAssumingothers have thesame norms /values as yourown culturalgroupPsychologicalNoiseInternal biasesemotions orstress thatdistract frommessagesSelf-CensorshipWhen a groupmember don’tspeak up andstate theiropinions for thesake of harmony.Illusion ofUnanimityNo one speaksout against themajority andeveryone justassumes they’reall in agreementHierarchyPreference forclear ranksauthority andcentralizeddecisionsMessageMediumNon-verbal,verbal,written, visualis a form ofwhat?"We'recooked"Youthfulslang,meaning weare in serioustroubleMiscommunicationFailure toachieve sharedmeaningbetweensender andreceiverStormingStage when Teamconflicts emergeas roles andprocesses aredebated (lowestperformanceduring this part)FormingStage whenTeam meetssets goalsand buildsinitial trustMeetingMinutesWritten recordof key pointsdecisions andaction itemsfrom a meetingDivergenceTeam spreadsout - make manyoptions, everyonetossing lots ofideas.Brainstorming.SenderOriginatorwhoencodes andtransmits amessagePolychronicPreferencefor flexibilitymultitaskingand flexibletimeSharedMeaningMutualunderstanding ofa sender andreceiver of amessage & goalof communicationListeningRateGapWe think fasterthan speakerstalk creatingattentionlapsesIllusion ofInvulnerabilityWhen thegroup/team as awhole is overlyoptimistic of theirideas and don’tconsider the risksof their ideasJudgerMindsetDefensivecertain stancefocused onnegativity andbeing rightJargonSpecializedtermsunderstoodmainly within agroup or fieldVisualCommunicationusing imagescharts ordesignelementsGesturesHand and bodymovementsconveyingmeaningalongsidewordsStakeholderAnyoneaffected byineffectivecommunicationEtiquetteAcceptedprofessionalmanners andbehaviors inspecificcontextsPerformanceOrientationRefers to theextent to whicha society valuesperformanceimprovementand excellence.MeetingAgendaPlanned listof topicsgoals andtimings for ameetingDecodeInterpret andmake senseof receivedwords and/orgesturesPhysicalNoiseEnvironmentalsounds ordistractions thatdisruptcommunicationprocessLearnerMindsetCurious openstance focusedonimprovementandunderstandingEncodeConvert ideasinto wordsand/orgestures, thensend/transmitthem"SayLess"Youthful slangfor: I understandalready nofurtherexplanationneededOutgroupHomogeneityEffectThinkingmembers ofother groupsare all thesameFutureOrientationDeals with thedegree to whichindividuals arefuture-orientedversus present-oriented.Non-verbalCommunicationusing bodylanguage facialexpressionstone and spaceMonochronicPreference forschedulespunctualityand doing onetask at a timeSemanticNoiseConfusionfrom words,jargon ordifferingmeaningsCollectiveRationalizationA group memberconvincesthemselves a solutionis the best one evenwhen faced withconflictinginformationNormsUnwrittenrules guidingacceptablebehavior in agroupSlangInformalexpressionsused byspecificcommunities orgenerationsLowContextCultureCommunicationrelies onexplicit wordsnot situationalcuesSanctionsRewards orpenaltiesused toenforcecultural normsWrittenCommunicationusing text suchas emails ormessagesEgalitarianismPreference forequality sharedpower andminimal statusdifferencesVerbalCommunicationusing spokenwordsEthnocentrismJudgingothercultures bystandards ofone's ownEmotionalHijackingStrong emotionsoverridereasoning andlead to impulsiveresponsesNormingStage whenTeamagreements formroles stabilizeand collaborationimprovesAssertivenessReflects thedegree to whichpeople in aculture areassertive in theirrelationships.1st Step ofCommunicationSender has anidea (whatstep in thecomm.processis this?)CulturalIntelligence(CQ)Capability toworkeffectivelyacrossculturesIndividualismValuespersonal goalsautonomy andindividualachievementGroupthinkWhen people tendto confirm withgroup decision toavoid feelingoutcast, leading toerrors in decisionmakingGoldenRuleTreatothers asyou want tobe treatedHighContextCulturesCommunicationrelies onshared contextrelationshipsand nonverbalcuesPerformingStage whenTeam executeseffectively withhigh trust andautonomyPhysiologicalNoiseBodilyconditionsthat hinderattention orperceptionPlatinumRuleTreat othersas theywant to betreatedCultureSharedvalues normspractices andsymbols of agroupConvergenceTeam comestogether - narrow tothe best option(s),picking the bestfew, compare,combine, vote,decideCollectivismValues groupharmonyobligationsand collectivegoalsMitigatingInformationContext thatexplains behaviorand reducesnegativejudgments / givingbenefit of thedoubtReceiverPerson whodecodes andinterprets themessageChannelI-StatementsPhrasesexpressingfeelings needs andimpacts withoutblaming are whatkind ofstatements?ProjectedCognitiveSimilarityAssumingothers have thesame norms /values as yourown culturalgroupPsychologicalNoiseInternal biasesemotions orstress thatdistract frommessagesSelf-CensorshipWhen a groupmember don’tspeak up andstate theiropinions for thesake of harmony.Illusion ofUnanimityNo one speaksout against themajority andeveryone justassumes they’reall in agreementHierarchyPreference forclear ranksauthority andcentralizeddecisionsMessageMediumNon-verbal,verbal,written, visualis a form ofwhat?"We'recooked"Youthfulslang,meaning weare in serioustroubleMiscommunicationFailure toachieve sharedmeaningbetweensender andreceiverStormingStage when Teamconflicts emergeas roles andprocesses aredebated (lowestperformanceduring this part)FormingStage whenTeam meetssets goalsand buildsinitial trustMeetingMinutesWritten recordof key pointsdecisions andaction itemsfrom a meetingDivergenceTeam spreadsout - make manyoptions, everyonetossing lots ofideas.Brainstorming.SenderOriginatorwhoencodes andtransmits amessagePolychronicPreferencefor flexibilitymultitaskingand flexibletimeSharedMeaningMutualunderstanding ofa sender andreceiver of amessage & goalof communicationListeningRateGapWe think fasterthan speakerstalk creatingattentionlapsesIllusion ofInvulnerabilityWhen thegroup/team as awhole is overlyoptimistic of theirideas and don’tconsider the risksof their ideasJudgerMindsetDefensivecertain stancefocused onnegativity andbeing rightJargonSpecializedtermsunderstoodmainly within agroup or fieldVisualCommunicationusing imagescharts ordesignelementsGesturesHand and bodymovementsconveyingmeaningalongsidewordsStakeholderAnyoneaffected byineffectivecommunicationEtiquetteAcceptedprofessionalmanners andbehaviors inspecificcontextsPerformanceOrientationRefers to theextent to whicha society valuesperformanceimprovementand excellence.MeetingAgendaPlanned listof topicsgoals andtimings for ameetingDecodeInterpret andmake senseof receivedwords and/orgesturesPhysicalNoiseEnvironmentalsounds ordistractions thatdisruptcommunicationprocessLearnerMindsetCurious openstance focusedonimprovementandunderstandingEncodeConvert ideasinto wordsand/orgestures, thensend/transmitthem"SayLess"Youthful slangfor: I understandalready nofurtherexplanationneededOutgroupHomogeneityEffectThinkingmembers ofother groupsare all thesameFutureOrientationDeals with thedegree to whichindividuals arefuture-orientedversus present-oriented.Non-verbalCommunicationusing bodylanguage facialexpressionstone and spaceMonochronicPreference forschedulespunctualityand doing onetask at a timeSemanticNoiseConfusionfrom words,jargon ordifferingmeaningsCollectiveRationalizationA group memberconvincesthemselves a solutionis the best one evenwhen faced withconflictinginformationNormsUnwrittenrules guidingacceptablebehavior in agroupSlangInformalexpressionsused byspecificcommunities orgenerationsLowContextCultureCommunicationrelies onexplicit wordsnot situationalcuesSanctionsRewards orpenaltiesused toenforcecultural normsWrittenCommunicationusing text suchas emails ormessagesEgalitarianismPreference forequality sharedpower andminimal statusdifferencesVerbalCommunicationusing spokenwordsEthnocentrismJudgingothercultures bystandards ofone's ownEmotionalHijackingStrong emotionsoverridereasoning andlead to impulsiveresponsesNormingStage whenTeamagreements formroles stabilizeand collaborationimprovesAssertivenessReflects thedegree to whichpeople in aculture areassertive in theirrelationships.1st Step ofCommunicationSender has anidea (whatstep in thecomm.processis this?)CulturalIntelligence(CQ)Capability toworkeffectivelyacrossculturesIndividualismValuespersonal goalsautonomy andindividualachievementGroupthinkWhen people tendto confirm withgroup decision toavoid feelingoutcast, leading toerrors in decisionmakingGoldenRuleTreatothers asyou want tobe treatedHighContextCulturesCommunicationrelies onshared contextrelationshipsand nonverbalcuesPerformingStage whenTeam executeseffectively withhigh trust andautonomyPhysiologicalNoiseBodilyconditionsthat hinderattention orperceptionPlatinumRuleTreat othersas theywant to betreatedCultureSharedvalues normspractices andsymbols of agroupConvergenceTeam comestogether - narrow tothe best option(s),picking the bestfew, compare,combine, vote,decideCollectivismValues groupharmonyobligationsand collectivegoalsMitigatingInformationContext thatexplains behaviorand reducesnegativejudgments / givingbenefit of thedoubt

BCOM - Module 2 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Person who decodes and interprets the message
    Receiver
  2. Channel
  3. Phrases expressing feelings needs and impacts without blaming are what kind of statements?
    I-Statements
  4. Assuming others have the same norms / values as your own cultural group
    Projected Cognitive Similarity
  5. Internal biases emotions or stress that distract from messages
    Psychological Noise
  6. When a group member don’t speak up and state their opinions for the sake of harmony.
    Self-Censorship
  7. No one speaks out against the majority and everyone just assumes they’re all in agreement
    Illusion of Unanimity
  8. Preference for clear ranks authority and centralized decisions
    Hierarchy
  9. Non-verbal, verbal, written, visual is a form of what?
    Message Medium
  10. Youthful slang, meaning we are in serious trouble
    "We're cooked"
  11. Failure to achieve shared meaning between sender and receiver
    Miscommunication
  12. Stage when Team conflicts emerge as roles and processes are debated (lowest performance during this part)
    Storming
  13. Stage when Team meets sets goals and builds initial trust
    Forming
  14. Written record of key points decisions and action items from a meeting
    Meeting Minutes
  15. Team spreads out - make many options, everyone tossing lots of ideas. Brainstorming.
    Divergence
  16. Originator who encodes and transmits a message
    Sender
  17. Preference for flexibility multitasking and flexible time
    Polychronic
  18. Mutual understanding of a sender and receiver of a message & goal of communication
    Shared Meaning
  19. We think faster than speakers talk creating attention lapses
    Listening Rate Gap
  20. When the group/team as a whole is overly optimistic of their ideas and don’t consider the risks of their ideas
    Illusion of Invulnerability
  21. Defensive certain stance focused on negativity and being right
    Judger Mindset
  22. Specialized terms understood mainly within a group or field
    Jargon
  23. Communication using images charts or design elements
    Visual
  24. Hand and body movements conveying meaning alongside words
    Gestures
  25. Anyone affected by ineffective communication
    Stakeholder
  26. Accepted professional manners and behaviors in specific contexts
    Etiquette
  27. Refers to the extent to which a society values performance improvement and excellence.
    Performance Orientation
  28. Planned list of topics goals and timings for a meeting
    Meeting Agenda
  29. Interpret and make sense of received words and/or gestures
    Decode
  30. Environmental sounds or distractions that disrupt communication process
    Physical Noise
  31. Curious open stance focused on improvement and understanding
    Learner Mindset
  32. Convert ideas into words and/or gestures, then send/transmit them
    Encode
  33. Youthful slang for: I understand already no further explanation needed
    "Say Less"
  34. Thinking members of other groups are all the same
    Outgroup Homogeneity Effect
  35. Deals with the degree to which individuals are future-oriented versus present-oriented.
    Future Orientation
  36. Communication using body language facial expressions tone and space
    Non-verbal
  37. Preference for schedules punctuality and doing one task at a time
    Monochronic
  38. Confusion from words, jargon or differing meanings
    Semantic Noise
  39. A group member convinces themselves a solution is the best one even when faced with conflicting information
    Collective Rationalization
  40. Unwritten rules guiding acceptable behavior in a group
    Norms
  41. Informal expressions used by specific communities or generations
    Slang
  42. Communication relies on explicit words not situational cues
    Low Context Culture
  43. Rewards or penalties used to enforce cultural norms
    Sanctions
  44. Communication using text such as emails or messages
    Written
  45. Preference for equality shared power and minimal status differences
    Egalitarianism
  46. Communication using spoken words
    Verbal
  47. Judging other cultures by standards of one's own
    Ethnocentrism
  48. Strong emotions override reasoning and lead to impulsive responses
    Emotional Hijacking
  49. Stage when Team agreements form roles stabilize and collaboration improves
    Norming
  50. Reflects the degree to which people in a culture are assertive in their relationships.
    Assertiveness
  51. Sender has an idea (what step in the comm.process is this?)
    1st Step of Communication
  52. Capability to work effectively across cultures
    Cultural Intelligence (CQ)
  53. Values personal goals autonomy and individual achievement
    Individualism
  54. When people tend to confirm with group decision to avoid feeling outcast, leading to errors in decision making
    Groupthink
  55. Treat others as you want to be treated
    Golden Rule
  56. Communication relies on shared context relationships and nonverbal cues
    High Context Cultures
  57. Stage when Team executes effectively with high trust and autonomy
    Performing
  58. Bodily conditions that hinder attention or perception
    Physiological Noise
  59. Treat others as they want to be treated
    Platinum Rule
  60. Shared values norms practices and symbols of a group
    Culture
  61. Team comes together - narrow to the best option(s), picking the best few, compare, combine, vote, decide
    Convergence
  62. Values group harmony obligations and collective goals
    Collectivism
  63. Context that explains behavior and reduces negative judgments / giving benefit of the doubt
    Mitigating Information