SanctionsRewards orpenaltiesused toenforcecultural normsWrittenCommunicationusing text suchas emails ormessagesAssertivenessReflects thedegree to whichpeople in aculture areassertive in theirrelationships.PhysiologicalNoiseBodilyconditionsthat hinderattention orperceptionVerbalCommunicationusing spokenwordsGroupthinkWhen people tendto confirm withgroup decision toavoid feelingoutcast, leading toerrors in decisionmakingPerformingStage whenTeam executeseffectively withhigh trust andautonomyPsychologicalNoiseInternal biasesemotions orstress thatdistract frommessagesNormingStage whenTeamagreements formroles stabilizeand collaborationimproves1st Step ofCommunicationSender has anidea (whatstep in thecomm.processis this?)LearnerMindsetCurious openstance focusedonimprovementandunderstandingHighContextCulturesCommunicationrelies onshared contextrelationshipsand nonverbalcuesI-StatementsPhrasesexpressingfeelings, needsand impactswithout blamingare what kind ofstatements?ReceiverPerson whodecodes andinterprets themessageStakeholderAnyoneaffected byineffectivecommunicationDivergenceTeam spreadsout - make manyoptions, everyonetossing lots ofideas.Brainstorming.EncodeConvert ideasinto wordsand/orgestures, thensend/transmitthemSlangInformalexpressionsused byspecificcommunities orgenerationsPerformanceOrientationRefers to theextent to whicha society valuesperformanceimprovementand excellence.SharedMeaningMutualunderstanding ofa sender andreceiver of amessage & goalof communicationIndividualismValuespersonal goalsautonomy andindividualachievementSemanticNoiseConfusionfrom words,jargon ordifferingmeaningsPlatinumRuleTreat othersas theywant to betreatedEthnocentrismJudgingothercultures bystandards ofone's ownNormsUnwrittenrules guidingacceptablebehavior in agroup"We'recooked"Youthfulslang,meaning weare in serioustroubleEgalitarianismPreference forequality sharedpower andminimal statusdifferencesNon-verbalCommunicationusing bodylanguage facialexpressionstone and spaceSelf-CensorshipWhen a groupmember don’tspeak up andstate theiropinions for thesake of harmony.OutgroupHomogeneityEffectThinkingmembers ofother groupsare all thesameDecodeInterpret andmake senseof receivedwords and/orgesturesCollectiveRationalizationA group memberconvincesthemselves a solutionis the best one evenwhen faced withconflictinginformationConvergenceTeam comestogether - narrow tothe best option(s),picking the bestfew, compare,combine, vote,decideMitigatingInformationContext thatexplains behaviorand reducesnegativejudgments / givingbenefit of thedoubtIllusion ofInvulnerabilityWhen thegroup/team as awhole is overlyoptimistic of theirideas and don’tconsider the risksof their ideasEtiquetteAcceptedprofessionalmanners andbehaviors inspecificcontextsMiscommunicationFailure toachieve sharedmeaningbetweensender andreceiverMeetingAgendaPlanned listof topicsgoals andtimings for ameetingGesturesHand and bodymovementsconveyingmeaningalongsidewordsCultureSharedvalues normspractices andsymbols of agroupHierarchyPreference forclear ranksauthority andcentralizeddecisionsLowContextCultureCommunicationrelies onexplicit wordsnot situationalcuesMonochronicPreference forschedulespunctualityand doing onetask at a timeVisualCommunicationusing imagescharts ordesignelements"SayLess"Youthful slangfor: I understandalready nofurtherexplanationneededMeetingMinutesWritten recordof key pointsdecisions andaction itemsfrom a meetingCulturalIntelligence(CQ)Capability toworkeffectivelyacrossculturesPolychronicPreferencefor flexibilitymultitaskingand flexibletimeFutureOrientationDeals with thedegree to whichindividuals arefuture-orientedversus present-oriented.ListeningRateGapWe think fasterthan speakerstalk creatingattentionlapsesPhysicalNoiseEnvironmentalsounds ordistractions thatdisruptcommunicationprocessStormingStage when Teamconflicts emergeas roles andprocesses aredebated (lowestperformanceduring this part)MessageMediumNon-verbal,verbal,written, visualis a form ofwhat?ProjectedCognitiveSimilarityAssumingothers have thesame norms /values as yourown culturalgroupCollectivismValues groupharmonyobligationsand collectivegoalsSenderOriginatorwhoencodes andtransmits amessageIllusion ofUnanimityNo one speaksout against themajority andeveryone justassumes they’reall in agreementGoldenRuleTreatothers asyou want tobe treatedJargonSpecializedtermsunderstoodmainly within agroup or fieldJudgerMindsetDefensivecertain stancefocused onnegativity andbeing rightEmotionalHijackingStrong emotionsoverridereasoning andlead to impulsiveresponsesFormingStage whenTeam meetssets goalsand buildsinitial trustSanctionsRewards orpenaltiesused toenforcecultural normsWrittenCommunicationusing text suchas emails ormessagesAssertivenessReflects thedegree to whichpeople in aculture areassertive in theirrelationships.PhysiologicalNoiseBodilyconditionsthat hinderattention orperceptionVerbalCommunicationusing spokenwordsGroupthinkWhen people tendto confirm withgroup decision toavoid feelingoutcast, leading toerrors in decisionmakingPerformingStage whenTeam executeseffectively withhigh trust andautonomyPsychologicalNoiseInternal biasesemotions orstress thatdistract frommessagesNormingStage whenTeamagreements formroles stabilizeand collaborationimproves1st Step ofCommunicationSender has anidea (whatstep in thecomm.processis this?)LearnerMindsetCurious openstance focusedonimprovementandunderstandingHighContextCulturesCommunicationrelies onshared contextrelationshipsand nonverbalcuesI-StatementsPhrasesexpressingfeelings, needsand impactswithout blamingare what kind ofstatements?ReceiverPerson whodecodes andinterprets themessageStakeholderAnyoneaffected byineffectivecommunicationDivergenceTeam spreadsout - make manyoptions, everyonetossing lots ofideas.Brainstorming.EncodeConvert ideasinto wordsand/orgestures, thensend/transmitthemSlangInformalexpressionsused byspecificcommunities orgenerationsPerformanceOrientationRefers to theextent to whicha society valuesperformanceimprovementand excellence.SharedMeaningMutualunderstanding ofa sender andreceiver of amessage & goalof communicationIndividualismValuespersonal goalsautonomy andindividualachievementSemanticNoiseConfusionfrom words,jargon ordifferingmeaningsPlatinumRuleTreat othersas theywant to betreatedEthnocentrismJudgingothercultures bystandards ofone's ownNormsUnwrittenrules guidingacceptablebehavior in agroup"We'recooked"Youthfulslang,meaning weare in serioustroubleEgalitarianismPreference forequality sharedpower andminimal statusdifferencesNon-verbalCommunicationusing bodylanguage facialexpressionstone and spaceSelf-CensorshipWhen a groupmember don’tspeak up andstate theiropinions for thesake of harmony.OutgroupHomogeneityEffectThinkingmembers ofother groupsare all thesameDecodeInterpret andmake senseof receivedwords and/orgesturesCollectiveRationalizationA group memberconvincesthemselves a solutionis the best one evenwhen faced withconflictinginformationConvergenceTeam comestogether - narrow tothe best option(s),picking the bestfew, compare,combine, vote,decideMitigatingInformationContext thatexplains behaviorand reducesnegativejudgments / givingbenefit of thedoubtIllusion ofInvulnerabilityWhen thegroup/team as awhole is overlyoptimistic of theirideas and don’tconsider the risksof their ideasEtiquetteAcceptedprofessionalmanners andbehaviors inspecificcontextsMiscommunicationFailure toachieve sharedmeaningbetweensender andreceiverMeetingAgendaPlanned listof topicsgoals andtimings for ameetingGesturesHand and bodymovementsconveyingmeaningalongsidewordsCultureSharedvalues normspractices andsymbols of agroupHierarchyPreference forclear ranksauthority andcentralizeddecisionsLowContextCultureCommunicationrelies onexplicit wordsnot situationalcuesMonochronicPreference forschedulespunctualityand doing onetask at a timeVisualCommunicationusing imagescharts ordesignelements"SayLess"Youthful slangfor: I understandalready nofurtherexplanationneededMeetingMinutesWritten recordof key pointsdecisions andaction itemsfrom a meetingCulturalIntelligence(CQ)Capability toworkeffectivelyacrossculturesPolychronicPreferencefor flexibilitymultitaskingand flexibletimeFutureOrientationDeals with thedegree to whichindividuals arefuture-orientedversus present-oriented.ListeningRateGapWe think fasterthan speakerstalk creatingattentionlapsesPhysicalNoiseEnvironmentalsounds ordistractions thatdisruptcommunicationprocessStormingStage when Teamconflicts emergeas roles andprocesses aredebated (lowestperformanceduring this part)MessageMediumNon-verbal,verbal,written, visualis a form ofwhat?ProjectedCognitiveSimilarityAssumingothers have thesame norms /values as yourown culturalgroupCollectivismValues groupharmonyobligationsand collectivegoalsSenderOriginatorwhoencodes andtransmits amessageIllusion ofUnanimityNo one speaksout against themajority andeveryone justassumes they’reall in agreementGoldenRuleTreatothers asyou want tobe treatedJargonSpecializedtermsunderstoodmainly within agroup or fieldJudgerMindsetDefensivecertain stancefocused onnegativity andbeing rightEmotionalHijackingStrong emotionsoverridereasoning andlead to impulsiveresponsesFormingStage whenTeam meetssets goalsand buildsinitial trust

BCOM Winter - Module 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Rewards or penalties used to enforce cultural norms
    Sanctions
  2. Communication using text such as emails or messages
    Written
  3. Reflects the degree to which people in a culture are assertive in their relationships.
    Assertiveness
  4. Bodily conditions that hinder attention or perception
    Physiological Noise
  5. Communication using spoken words
    Verbal
  6. When people tend to confirm with group decision to avoid feeling outcast, leading to errors in decision making
    Groupthink
  7. Stage when Team executes effectively with high trust and autonomy
    Performing
  8. Internal biases emotions or stress that distract from messages
    Psychological Noise
  9. Stage when Team agreements form roles stabilize and collaboration improves
    Norming
  10. Sender has an idea (what step in the comm.process is this?)
    1st Step of Communication
  11. Curious open stance focused on improvement and understanding
    Learner Mindset
  12. Communication relies on shared context relationships and nonverbal cues
    High Context Cultures
  13. Phrases expressing feelings, needs and impacts without blaming are what kind of statements?
    I-Statements
  14. Person who decodes and interprets the message
    Receiver
  15. Anyone affected by ineffective communication
    Stakeholder
  16. Team spreads out - make many options, everyone tossing lots of ideas. Brainstorming.
    Divergence
  17. Convert ideas into words and/or gestures, then send/transmit them
    Encode
  18. Informal expressions used by specific communities or generations
    Slang
  19. Refers to the extent to which a society values performance improvement and excellence.
    Performance Orientation
  20. Mutual understanding of a sender and receiver of a message & goal of communication
    Shared Meaning
  21. Values personal goals autonomy and individual achievement
    Individualism
  22. Confusion from words, jargon or differing meanings
    Semantic Noise
  23. Treat others as they want to be treated
    Platinum Rule
  24. Judging other cultures by standards of one's own
    Ethnocentrism
  25. Unwritten rules guiding acceptable behavior in a group
    Norms
  26. Youthful slang, meaning we are in serious trouble
    "We're cooked"
  27. Preference for equality shared power and minimal status differences
    Egalitarianism
  28. Communication using body language facial expressions tone and space
    Non-verbal
  29. When a group member don’t speak up and state their opinions for the sake of harmony.
    Self-Censorship
  30. Thinking members of other groups are all the same
    Outgroup Homogeneity Effect
  31. Interpret and make sense of received words and/or gestures
    Decode
  32. A group member convinces themselves a solution is the best one even when faced with conflicting information
    Collective Rationalization
  33. Team comes together - narrow to the best option(s), picking the best few, compare, combine, vote, decide
    Convergence
  34. Context that explains behavior and reduces negative judgments / giving benefit of the doubt
    Mitigating Information
  35. When the group/team as a whole is overly optimistic of their ideas and don’t consider the risks of their ideas
    Illusion of Invulnerability
  36. Accepted professional manners and behaviors in specific contexts
    Etiquette
  37. Failure to achieve shared meaning between sender and receiver
    Miscommunication
  38. Planned list of topics goals and timings for a meeting
    Meeting Agenda
  39. Hand and body movements conveying meaning alongside words
    Gestures
  40. Shared values norms practices and symbols of a group
    Culture
  41. Preference for clear ranks authority and centralized decisions
    Hierarchy
  42. Communication relies on explicit words not situational cues
    Low Context Culture
  43. Preference for schedules punctuality and doing one task at a time
    Monochronic
  44. Communication using images charts or design elements
    Visual
  45. Youthful slang for: I understand already no further explanation needed
    "Say Less"
  46. Written record of key points decisions and action items from a meeting
    Meeting Minutes
  47. Capability to work effectively across cultures
    Cultural Intelligence (CQ)
  48. Preference for flexibility multitasking and flexible time
    Polychronic
  49. Deals with the degree to which individuals are future-oriented versus present-oriented.
    Future Orientation
  50. We think faster than speakers talk creating attention lapses
    Listening Rate Gap
  51. Environmental sounds or distractions that disrupt communication process
    Physical Noise
  52. Stage when Team conflicts emerge as roles and processes are debated (lowest performance during this part)
    Storming
  53. Non-verbal, verbal, written, visual is a form of what?
    Message Medium
  54. Assuming others have the same norms / values as your own cultural group
    Projected Cognitive Similarity
  55. Values group harmony obligations and collective goals
    Collectivism
  56. Originator who encodes and transmits a message
    Sender
  57. No one speaks out against the majority and everyone just assumes they’re all in agreement
    Illusion of Unanimity
  58. Treat others as you want to be treated
    Golden Rule
  59. Specialized terms understood mainly within a group or field
    Jargon
  60. Defensive certain stance focused on negativity and being right
    Judger Mindset
  61. Strong emotions override reasoning and lead to impulsive responses
    Emotional Hijacking
  62. Stage when Team meets sets goals and builds initial trust
    Forming