AssertivenessReflects thedegree to whichpeople in aculture areassertive in theirrelationships.SemanticNoiseConfusionfrom words,jargon ordifferingmeaningsNon-verbalCommunicationusing bodylanguage facialexpressionstone and space1st Step ofCommunicationSender has anidea (whatstep in thecomm.processis this?)OutgroupHomogeneityEffectThinkingmembers ofother groupsare all thesame"SayLess"Youthful slangfor: I understandalready nofurtherexplanationneededPhysicalNoiseEnvironmentalsounds ordistractions thatdisruptcommunicationprocessPhysiologicalNoiseBodilyconditionsthat hinderattention orperceptionCultureSharedvalues normspractices andsymbols of agroupFormingStage whenTeam meetssets goalsand buildsinitial trustWrittenCommunicationusing text suchas emails ormessagesFutureOrientationDeals with thedegree to whichindividuals arefuture-orientedversus present-oriented.I-StatementsPhrasesexpressingfeelings, needsand impactswithout blamingare what kind ofstatements?MeetingAgendaPlanned listof topicsgoals andtimings for ameetingLowContextCultureCommunicationrelies onexplicit wordsnot situationalcuesCollectiveRationalizationA group memberconvincesthemselves a solutionis the best one evenwhen faced withconflictinginformationHierarchyPreference forclear ranksauthority andcentralizeddecisionsListeningRateGapWe think fasterthan speakerstalk creatingattentionlapsesPerformanceOrientationRefers to theextent to whicha society valuesperformanceimprovementand excellence.EmotionalHijackingStrong emotionsoverridereasoning andlead to impulsiveresponsesConvergenceTeam comestogether - narrow tothe best option(s),picking the bestfew, compare,combine, vote,decideEtiquetteAcceptedprofessionalmanners andbehaviors inspecificcontextsVisualCommunicationusing imagescharts ordesignelementsMiscommunicationFailure toachieve sharedmeaningbetweensender andreceiverPlatinumRuleTreat othersas theywant to betreatedNormsUnwrittenrules guidingacceptablebehavior in agroupReceiverPerson whodecodes andinterprets themessageIllusion ofUnanimityNo one speaksout against themajority andeveryone justassumes they’reall in agreementEgalitarianismPreference forequality sharedpower andminimal statusdifferencesHighContextCulturesCommunicationrelies onshared contextrelationshipsand nonverbalcuesEncodeConvert ideasinto wordsand/orgestures, thensend/transmitthemSenderOriginatorwhoencodes andtransmits amessageSelf-CensorshipWhen a groupmember don’tspeak up andstate theiropinions for thesake of harmony.StormingStage when Teamconflicts emergeas roles andprocesses aredebated (lowestperformanceduring this part)ProjectedCognitiveSimilarityAssumingothers have thesame norms /values as yourown culturalgroupGroupthinkWhen people tendto confirm withgroup decision toavoid feelingoutcast, leading toerrors in decisionmakingSharedMeaningMutualunderstanding ofa sender andreceiver of amessage & goalof communicationCollectivismValues groupharmonyobligationsand collectivegoalsPsychologicalNoiseInternal biasesemotions orstress thatdistract frommessagesSanctionsRewards orpenaltiesused toenforcecultural normsMessageMediumNon-verbal,verbal,written, visualis a form ofwhat?EthnocentrismJudgingothercultures bystandards ofone's ownStakeholderAnyoneaffected byineffectivecommunicationVerbalCommunicationusing spokenwordsDecodeInterpret andmake senseof receivedwords and/orgesturesJudgerMindsetDefensivecertain stancefocused onnegativity andbeing rightPolychronicPreferencefor flexibilitymultitaskingand flexibletimeIndividualismValuespersonal goalsautonomy andindividualachievementGoldenRuleTreatothers asyou want tobe treatedSlangInformalexpressionsused byspecificcommunities orgenerationsIllusion ofInvulnerabilityWhen thegroup/team as awhole is overlyoptimistic of theirideas and don’tconsider the risksof their ideasPerformingStage whenTeam executeseffectively withhigh trust andautonomyCulturalIntelligence(CQ)Capability toworkeffectivelyacrossculturesNormingStage whenTeamagreements formroles stabilizeand collaborationimproves"We'recooked"Youthfulslang,meaning weare in serioustroubleDivergenceTeam spreadsout - make manyoptions, everyonetossing lots ofideas.Brainstorming.MitigatingInformationContext thatexplains behaviorand reducesnegativejudgments / givingbenefit of thedoubtLearnerMindsetCurious openstance focusedonimprovementandunderstandingGesturesHand and bodymovementsconveyingmeaningalongsidewordsMonochronicPreference forschedulespunctualityand doing onetask at a timeJargonSpecializedtermsunderstoodmainly within agroup or fieldMeetingMinutesWritten recordof key pointsdecisions andaction itemsfrom a meetingAssertivenessReflects thedegree to whichpeople in aculture areassertive in theirrelationships.SemanticNoiseConfusionfrom words,jargon ordifferingmeaningsNon-verbalCommunicationusing bodylanguage facialexpressionstone and space1st Step ofCommunicationSender has anidea (whatstep in thecomm.processis this?)OutgroupHomogeneityEffectThinkingmembers ofother groupsare all thesame"SayLess"Youthful slangfor: I understandalready nofurtherexplanationneededPhysicalNoiseEnvironmentalsounds ordistractions thatdisruptcommunicationprocessPhysiologicalNoiseBodilyconditionsthat hinderattention orperceptionCultureSharedvalues normspractices andsymbols of agroupFormingStage whenTeam meetssets goalsand buildsinitial trustWrittenCommunicationusing text suchas emails ormessagesFutureOrientationDeals with thedegree to whichindividuals arefuture-orientedversus present-oriented.I-StatementsPhrasesexpressingfeelings, needsand impactswithout blamingare what kind ofstatements?MeetingAgendaPlanned listof topicsgoals andtimings for ameetingLowContextCultureCommunicationrelies onexplicit wordsnot situationalcuesCollectiveRationalizationA group memberconvincesthemselves a solutionis the best one evenwhen faced withconflictinginformationHierarchyPreference forclear ranksauthority andcentralizeddecisionsListeningRateGapWe think fasterthan speakerstalk creatingattentionlapsesPerformanceOrientationRefers to theextent to whicha society valuesperformanceimprovementand excellence.EmotionalHijackingStrong emotionsoverridereasoning andlead to impulsiveresponsesConvergenceTeam comestogether - narrow tothe best option(s),picking the bestfew, compare,combine, vote,decideEtiquetteAcceptedprofessionalmanners andbehaviors inspecificcontextsVisualCommunicationusing imagescharts ordesignelementsMiscommunicationFailure toachieve sharedmeaningbetweensender andreceiverPlatinumRuleTreat othersas theywant to betreatedNormsUnwrittenrules guidingacceptablebehavior in agroupReceiverPerson whodecodes andinterprets themessageIllusion ofUnanimityNo one speaksout against themajority andeveryone justassumes they’reall in agreementEgalitarianismPreference forequality sharedpower andminimal statusdifferencesHighContextCulturesCommunicationrelies onshared contextrelationshipsand nonverbalcuesEncodeConvert ideasinto wordsand/orgestures, thensend/transmitthemSenderOriginatorwhoencodes andtransmits amessageSelf-CensorshipWhen a groupmember don’tspeak up andstate theiropinions for thesake of harmony.StormingStage when Teamconflicts emergeas roles andprocesses aredebated (lowestperformanceduring this part)ProjectedCognitiveSimilarityAssumingothers have thesame norms /values as yourown culturalgroupGroupthinkWhen people tendto confirm withgroup decision toavoid feelingoutcast, leading toerrors in decisionmakingSharedMeaningMutualunderstanding ofa sender andreceiver of amessage & goalof communicationCollectivismValues groupharmonyobligationsand collectivegoalsPsychologicalNoiseInternal biasesemotions orstress thatdistract frommessagesSanctionsRewards orpenaltiesused toenforcecultural normsMessageMediumNon-verbal,verbal,written, visualis a form ofwhat?EthnocentrismJudgingothercultures bystandards ofone's ownStakeholderAnyoneaffected byineffectivecommunicationVerbalCommunicationusing spokenwordsDecodeInterpret andmake senseof receivedwords and/orgesturesJudgerMindsetDefensivecertain stancefocused onnegativity andbeing rightPolychronicPreferencefor flexibilitymultitaskingand flexibletimeIndividualismValuespersonal goalsautonomy andindividualachievementGoldenRuleTreatothers asyou want tobe treatedSlangInformalexpressionsused byspecificcommunities orgenerationsIllusion ofInvulnerabilityWhen thegroup/team as awhole is overlyoptimistic of theirideas and don’tconsider the risksof their ideasPerformingStage whenTeam executeseffectively withhigh trust andautonomyCulturalIntelligence(CQ)Capability toworkeffectivelyacrossculturesNormingStage whenTeamagreements formroles stabilizeand collaborationimproves"We'recooked"Youthfulslang,meaning weare in serioustroubleDivergenceTeam spreadsout - make manyoptions, everyonetossing lots ofideas.Brainstorming.MitigatingInformationContext thatexplains behaviorand reducesnegativejudgments / givingbenefit of thedoubtLearnerMindsetCurious openstance focusedonimprovementandunderstandingGesturesHand and bodymovementsconveyingmeaningalongsidewordsMonochronicPreference forschedulespunctualityand doing onetask at a timeJargonSpecializedtermsunderstoodmainly within agroup or fieldMeetingMinutesWritten recordof key pointsdecisions andaction itemsfrom a meeting

BCOM Winter - Module 1 - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reflects the degree to which people in a culture are assertive in their relationships.
    Assertiveness
  2. Confusion from words, jargon or differing meanings
    Semantic Noise
  3. Communication using body language facial expressions tone and space
    Non-verbal
  4. Sender has an idea (what step in the comm.process is this?)
    1st Step of Communication
  5. Thinking members of other groups are all the same
    Outgroup Homogeneity Effect
  6. Youthful slang for: I understand already no further explanation needed
    "Say Less"
  7. Environmental sounds or distractions that disrupt communication process
    Physical Noise
  8. Bodily conditions that hinder attention or perception
    Physiological Noise
  9. Shared values norms practices and symbols of a group
    Culture
  10. Stage when Team meets sets goals and builds initial trust
    Forming
  11. Communication using text such as emails or messages
    Written
  12. Deals with the degree to which individuals are future-oriented versus present-oriented.
    Future Orientation
  13. Phrases expressing feelings, needs and impacts without blaming are what kind of statements?
    I-Statements
  14. Planned list of topics goals and timings for a meeting
    Meeting Agenda
  15. Communication relies on explicit words not situational cues
    Low Context Culture
  16. A group member convinces themselves a solution is the best one even when faced with conflicting information
    Collective Rationalization
  17. Preference for clear ranks authority and centralized decisions
    Hierarchy
  18. We think faster than speakers talk creating attention lapses
    Listening Rate Gap
  19. Refers to the extent to which a society values performance improvement and excellence.
    Performance Orientation
  20. Strong emotions override reasoning and lead to impulsive responses
    Emotional Hijacking
  21. Team comes together - narrow to the best option(s), picking the best few, compare, combine, vote, decide
    Convergence
  22. Accepted professional manners and behaviors in specific contexts
    Etiquette
  23. Communication using images charts or design elements
    Visual
  24. Failure to achieve shared meaning between sender and receiver
    Miscommunication
  25. Treat others as they want to be treated
    Platinum Rule
  26. Unwritten rules guiding acceptable behavior in a group
    Norms
  27. Person who decodes and interprets the message
    Receiver
  28. No one speaks out against the majority and everyone just assumes they’re all in agreement
    Illusion of Unanimity
  29. Preference for equality shared power and minimal status differences
    Egalitarianism
  30. Communication relies on shared context relationships and nonverbal cues
    High Context Cultures
  31. Convert ideas into words and/or gestures, then send/transmit them
    Encode
  32. Originator who encodes and transmits a message
    Sender
  33. When a group member don’t speak up and state their opinions for the sake of harmony.
    Self-Censorship
  34. Stage when Team conflicts emerge as roles and processes are debated (lowest performance during this part)
    Storming
  35. Assuming others have the same norms / values as your own cultural group
    Projected Cognitive Similarity
  36. When people tend to confirm with group decision to avoid feeling outcast, leading to errors in decision making
    Groupthink
  37. Mutual understanding of a sender and receiver of a message & goal of communication
    Shared Meaning
  38. Values group harmony obligations and collective goals
    Collectivism
  39. Internal biases emotions or stress that distract from messages
    Psychological Noise
  40. Rewards or penalties used to enforce cultural norms
    Sanctions
  41. Non-verbal, verbal, written, visual is a form of what?
    Message Medium
  42. Judging other cultures by standards of one's own
    Ethnocentrism
  43. Anyone affected by ineffective communication
    Stakeholder
  44. Communication using spoken words
    Verbal
  45. Interpret and make sense of received words and/or gestures
    Decode
  46. Defensive certain stance focused on negativity and being right
    Judger Mindset
  47. Preference for flexibility multitasking and flexible time
    Polychronic
  48. Values personal goals autonomy and individual achievement
    Individualism
  49. Treat others as you want to be treated
    Golden Rule
  50. Informal expressions used by specific communities or generations
    Slang
  51. When the group/team as a whole is overly optimistic of their ideas and don’t consider the risks of their ideas
    Illusion of Invulnerability
  52. Stage when Team executes effectively with high trust and autonomy
    Performing
  53. Capability to work effectively across cultures
    Cultural Intelligence (CQ)
  54. Stage when Team agreements form roles stabilize and collaboration improves
    Norming
  55. Youthful slang, meaning we are in serious trouble
    "We're cooked"
  56. Team spreads out - make many options, everyone tossing lots of ideas. Brainstorming.
    Divergence
  57. Context that explains behavior and reduces negative judgments / giving benefit of the doubt
    Mitigating Information
  58. Curious open stance focused on improvement and understanding
    Learner Mindset
  59. Hand and body movements conveying meaning alongside words
    Gestures
  60. Preference for schedules punctuality and doing one task at a time
    Monochronic
  61. Specialized terms understood mainly within a group or field
    Jargon
  62. Written record of key points decisions and action items from a meeting
    Meeting Minutes