When is itgood tocompromise?How cancrossedarms beseen duringa conflict?How canunclear rolescauseconflict atwork?Why focuson theissue, notthe person?How can youcheck if theyunderstoodyou?What shouldyou do if thetalk gets tooheated?How can yourfacialexpressionaffect a tenseconversation?How doeslisteninghelp inconflict?Why is itbetter to focuson ‘interests’instead of‘positions’?How can youstay calm ifsomeoneshouts?What is thedifferencebetweenconflict andnegotiation?Why fixsmallconflictsquickly?How canseparatingpeople fromthe problemhelp?Why dodifferencesin workstyles createtension?Why do limitedresources oftencausedisagreements?What is therisk of raisingyour voice in adisagreement?What kind ofbody languageshow you arepayingattention?Why talkin private,not in frontof others?How can youcontrolemotionsbeforespeaking?When iscollaborationthe beststyle to use?How canpersonalvalues orbeliefs triggerconflict?How can toneof voiceaffect howyour wordsare received?How can repeatingkey points helpavoidmisunderstanding?What doesparaphrasingmean inconflictsituations?When is itgood tocompromise?How cancrossedarms beseen duringa conflict?How canunclear rolescauseconflict atwork?Why focuson theissue, notthe person?How can youcheck if theyunderstoodyou?What shouldyou do if thetalk gets tooheated?How can yourfacialexpressionaffect a tenseconversation?How doeslisteninghelp inconflict?Why is itbetter to focuson ‘interests’instead of‘positions’?How can youstay calm ifsomeoneshouts?What is thedifferencebetweenconflict andnegotiation?Why fixsmallconflictsquickly?How canseparatingpeople fromthe problemhelp?Why dodifferencesin workstyles createtension?Why do limitedresources oftencausedisagreements?What is therisk of raisingyour voice in adisagreement?What kind ofbody languageshow you arepayingattention?Why talkin private,not in frontof others?How can youcontrolemotionsbeforespeaking?When iscollaborationthe beststyle to use?How canpersonalvalues orbeliefs triggerconflict?How can toneof voiceaffect howyour wordsare received?How can repeatingkey points helpavoidmisunderstanding?What doesparaphrasingmean inconflictsituations?

WorldLine Ice Breaker - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. When is it good to compromise?
  2. How can crossed arms be seen during a conflict?
  3. How can unclear roles cause conflict at work?
  4. Why focus on the issue, not the person?
  5. How can you check if they understood you?
  6. What should you do if the talk gets too heated?
  7. How can your facial expression affect a tense conversation?
  8. How does listening help in conflict?
  9. Why is it better to focus on ‘interests’ instead of ‘positions’?
  10. How can you stay calm if someone shouts?
  11. What is the difference between conflict and negotiation?
  12. Why fix small conflicts quickly?
  13. How can separating people from the problem help?
  14. Why do differences in work styles create tension?
  15. Why do limited resources often cause disagreements?
  16. What is the risk of raising your voice in a disagreement?
  17. What kind of body language show you are paying attention?
  18. Why talk in private, not in front of others?
  19. How can you control emotions before speaking?
  20. When is collaboration the best style to use?
  21. How can personal values or beliefs trigger conflict?
  22. How can tone of voice affect how your words are received?
  23. How can repeating key points help avoid misunderstanding?
  24. What does paraphrasing mean in conflict situations?