What is therisk of raisingyour voice in adisagreement?How can toneof voiceaffect howyour wordsare received?What is thedifferencebetweenconflict andnegotiation?How can youcheck if theyunderstoodyou?When iscollaborationthe beststyle to use?How doeslisteninghelp inconflict?How can youstay calm ifsomeoneshouts?What doesparaphrasingmean inconflictsituations?How can youcontrolemotionsbeforespeaking?How canseparatingpeople fromthe problemhelp?Why is itbetter to focuson ‘interests’instead of‘positions’?Why do limitedresources oftencausedisagreements?How canpersonalvalues orbeliefs triggerconflict?How cancrossedarms beseen duringa conflict?How can yourfacialexpressionaffect a tenseconversation?Why dodifferencesin workstyles createtension?When is itgood tocompromise?What shouldyou do if thetalk gets tooheated?What kind ofbody languageshow you arepayingattention?Why talkin private,not in frontof others?How can repeatingkey points helpavoidmisunderstanding?Why focuson theissue, notthe person?How canunclear rolescauseconflict atwork?Why fixsmallconflictsquickly?What is therisk of raisingyour voice in adisagreement?How can toneof voiceaffect howyour wordsare received?What is thedifferencebetweenconflict andnegotiation?How can youcheck if theyunderstoodyou?When iscollaborationthe beststyle to use?How doeslisteninghelp inconflict?How can youstay calm ifsomeoneshouts?What doesparaphrasingmean inconflictsituations?How can youcontrolemotionsbeforespeaking?How canseparatingpeople fromthe problemhelp?Why is itbetter to focuson ‘interests’instead of‘positions’?Why do limitedresources oftencausedisagreements?How canpersonalvalues orbeliefs triggerconflict?How cancrossedarms beseen duringa conflict?How can yourfacialexpressionaffect a tenseconversation?Why dodifferencesin workstyles createtension?When is itgood tocompromise?What shouldyou do if thetalk gets tooheated?What kind ofbody languageshow you arepayingattention?Why talkin private,not in frontof others?How can repeatingkey points helpavoidmisunderstanding?Why focuson theissue, notthe person?How canunclear rolescauseconflict atwork?Why fixsmallconflictsquickly?

WorldLine Ice Breaker - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the risk of raising your voice in a disagreement?
  2. How can tone of voice affect how your words are received?
  3. What is the difference between conflict and negotiation?
  4. How can you check if they understood you?
  5. When is collaboration the best style to use?
  6. How does listening help in conflict?
  7. How can you stay calm if someone shouts?
  8. What does paraphrasing mean in conflict situations?
  9. How can you control emotions before speaking?
  10. How can separating people from the problem help?
  11. Why is it better to focus on ‘interests’ instead of ‘positions’?
  12. Why do limited resources often cause disagreements?
  13. How can personal values or beliefs trigger conflict?
  14. How can crossed arms be seen during a conflict?
  15. How can your facial expression affect a tense conversation?
  16. Why do differences in work styles create tension?
  17. When is it good to compromise?
  18. What should you do if the talk gets too heated?
  19. What kind of body language show you are paying attention?
  20. Why talk in private, not in front of others?
  21. How can repeating key points help avoid misunderstanding?
  22. Why focus on the issue, not the person?
  23. How can unclear roles cause conflict at work?
  24. Why fix small conflicts quickly?