How canpersonalvalues orbeliefs triggerconflict?When is itgood tocompromise?Why do limitedresources oftencausedisagreements?What doesparaphrasingmean inconflictsituations?Why fixsmallconflictsquickly?What is thedifferencebetweenconflict andnegotiation?How can youcheck if theyunderstoodyou?How can repeatingkey points helpavoidmisunderstanding?Why is itbetter to focuson ‘interests’instead of‘positions’?How can toneof voiceaffect howyour wordsare received?Why talkin private,not in frontof others?What is therisk of raisingyour voice in adisagreement?When iscollaborationthe beststyle to use?How canseparatingpeople fromthe problemhelp?How doeslisteninghelp inconflict?Why focuson theissue, notthe person?How can yourfacialexpressionaffect a tenseconversation?What shouldyou do if thetalk gets tooheated?How cancrossedarms beseen duringa conflict?How canunclear rolescauseconflict atwork?How can youstay calm ifsomeoneshouts?What kind ofbody languageshow you arepayingattention?Why dodifferencesin workstyles createtension?How can youcontrolemotionsbeforespeaking?How canpersonalvalues orbeliefs triggerconflict?When is itgood tocompromise?Why do limitedresources oftencausedisagreements?What doesparaphrasingmean inconflictsituations?Why fixsmallconflictsquickly?What is thedifferencebetweenconflict andnegotiation?How can youcheck if theyunderstoodyou?How can repeatingkey points helpavoidmisunderstanding?Why is itbetter to focuson ‘interests’instead of‘positions’?How can toneof voiceaffect howyour wordsare received?Why talkin private,not in frontof others?What is therisk of raisingyour voice in adisagreement?When iscollaborationthe beststyle to use?How canseparatingpeople fromthe problemhelp?How doeslisteninghelp inconflict?Why focuson theissue, notthe person?How can yourfacialexpressionaffect a tenseconversation?What shouldyou do if thetalk gets tooheated?How cancrossedarms beseen duringa conflict?How canunclear rolescauseconflict atwork?How can youstay calm ifsomeoneshouts?What kind ofbody languageshow you arepayingattention?Why dodifferencesin workstyles createtension?How can youcontrolemotionsbeforespeaking?

WorldLine Ice Breaker - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. How can personal values or beliefs trigger conflict?
  2. When is it good to compromise?
  3. Why do limited resources often cause disagreements?
  4. What does paraphrasing mean in conflict situations?
  5. Why fix small conflicts quickly?
  6. What is the difference between conflict and negotiation?
  7. How can you check if they understood you?
  8. How can repeating key points help avoid misunderstanding?
  9. Why is it better to focus on ‘interests’ instead of ‘positions’?
  10. How can tone of voice affect how your words are received?
  11. Why talk in private, not in front of others?
  12. What is the risk of raising your voice in a disagreement?
  13. When is collaboration the best style to use?
  14. How can separating people from the problem help?
  15. How does listening help in conflict?
  16. Why focus on the issue, not the person?
  17. How can your facial expression affect a tense conversation?
  18. What should you do if the talk gets too heated?
  19. How can crossed arms be seen during a conflict?
  20. How can unclear roles cause conflict at work?
  21. How can you stay calm if someone shouts?
  22. What kind of body language show you are paying attention?
  23. Why do differences in work styles create tension?
  24. How can you control emotions before speaking?