What is therisk of raisingyour voice in adisagreement?Why fixsmallconflictsquickly?How can repeatingkey points helpavoidmisunderstanding?How canpersonalvalues orbeliefs triggerconflict?When iscollaborationthe beststyle to use?How canunclear rolescauseconflict atwork?How cancrossedarms beseen duringa conflict?Why do limitedresources oftencausedisagreements?What kind ofbody languageshow you arepayingattention?Why dodifferencesin workstyles createtension?How can yourfacialexpressionaffect a tenseconversation?What is thedifferencebetweenconflict andnegotiation?What doesparaphrasingmean inconflictsituations?How can youcontrolemotionsbeforespeaking?How can youcheck if theyunderstoodyou?How canseparatingpeople fromthe problemhelp?When is itgood tocompromise?How can youstay calm ifsomeoneshouts?How can toneof voiceaffect howyour wordsare received?Why is itbetter to focuson ‘interests’instead of‘positions’?Why talkin private,not in frontof others?Why focuson theissue, notthe person?How doeslisteninghelp inconflict?What shouldyou do if thetalk gets tooheated?What is therisk of raisingyour voice in adisagreement?Why fixsmallconflictsquickly?How can repeatingkey points helpavoidmisunderstanding?How canpersonalvalues orbeliefs triggerconflict?When iscollaborationthe beststyle to use?How canunclear rolescauseconflict atwork?How cancrossedarms beseen duringa conflict?Why do limitedresources oftencausedisagreements?What kind ofbody languageshow you arepayingattention?Why dodifferencesin workstyles createtension?How can yourfacialexpressionaffect a tenseconversation?What is thedifferencebetweenconflict andnegotiation?What doesparaphrasingmean inconflictsituations?How can youcontrolemotionsbeforespeaking?How can youcheck if theyunderstoodyou?How canseparatingpeople fromthe problemhelp?When is itgood tocompromise?How can youstay calm ifsomeoneshouts?How can toneof voiceaffect howyour wordsare received?Why is itbetter to focuson ‘interests’instead of‘positions’?Why talkin private,not in frontof others?Why focuson theissue, notthe person?How doeslisteninghelp inconflict?What shouldyou do if thetalk gets tooheated?

WorldLine Ice Breaker - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What is the risk of raising your voice in a disagreement?
  2. Why fix small conflicts quickly?
  3. How can repeating key points help avoid misunderstanding?
  4. How can personal values or beliefs trigger conflict?
  5. When is collaboration the best style to use?
  6. How can unclear roles cause conflict at work?
  7. How can crossed arms be seen during a conflict?
  8. Why do limited resources often cause disagreements?
  9. What kind of body language show you are paying attention?
  10. Why do differences in work styles create tension?
  11. How can your facial expression affect a tense conversation?
  12. What is the difference between conflict and negotiation?
  13. What does paraphrasing mean in conflict situations?
  14. How can you control emotions before speaking?
  15. How can you check if they understood you?
  16. How can separating people from the problem help?
  17. When is it good to compromise?
  18. How can you stay calm if someone shouts?
  19. How can tone of voice affect how your words are received?
  20. Why is it better to focus on ‘interests’ instead of ‘positions’?
  21. Why talk in private, not in front of others?
  22. Why focus on the issue, not the person?
  23. How does listening help in conflict?
  24. What should you do if the talk gets too heated?