What doesparaphrasingmean inconflictsituations?Why talkin private,not in frontof others?When iscollaborationthe beststyle to use?How can youcheck if theyunderstoodyou?How can youcontrolemotionsbeforespeaking?Why focuson theissue, notthe person?How canseparatingpeople fromthe problemhelp?How can toneof voiceaffect howyour wordsare received?How can yourfacialexpressionaffect a tenseconversation?How doeslisteninghelp inconflict?What kind ofbody languageshow you arepayingattention?How can youstay calm ifsomeoneshouts?How can repeatingkey points helpavoidmisunderstanding?What shouldyou do if thetalk gets tooheated?How cancrossedarms beseen duringa conflict?How canpersonalvalues orbeliefs triggerconflict?How canunclear rolescauseconflict atwork?Why is itbetter to focuson ‘interests’instead of‘positions’?Why dodifferencesin workstyles createtension?When is itgood tocompromise?Why do limitedresources oftencausedisagreements?What is therisk of raisingyour voice in adisagreement?Why fixsmallconflictsquickly?What is thedifferencebetweenconflict andnegotiation?What doesparaphrasingmean inconflictsituations?Why talkin private,not in frontof others?When iscollaborationthe beststyle to use?How can youcheck if theyunderstoodyou?How can youcontrolemotionsbeforespeaking?Why focuson theissue, notthe person?How canseparatingpeople fromthe problemhelp?How can toneof voiceaffect howyour wordsare received?How can yourfacialexpressionaffect a tenseconversation?How doeslisteninghelp inconflict?What kind ofbody languageshow you arepayingattention?How can youstay calm ifsomeoneshouts?How can repeatingkey points helpavoidmisunderstanding?What shouldyou do if thetalk gets tooheated?How cancrossedarms beseen duringa conflict?How canpersonalvalues orbeliefs triggerconflict?How canunclear rolescauseconflict atwork?Why is itbetter to focuson ‘interests’instead of‘positions’?Why dodifferencesin workstyles createtension?When is itgood tocompromise?Why do limitedresources oftencausedisagreements?What is therisk of raisingyour voice in adisagreement?Why fixsmallconflictsquickly?What is thedifferencebetweenconflict andnegotiation?

WorldLine Ice Breaker - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. What does paraphrasing mean in conflict situations?
  2. Why talk in private, not in front of others?
  3. When is collaboration the best style to use?
  4. How can you check if they understood you?
  5. How can you control emotions before speaking?
  6. Why focus on the issue, not the person?
  7. How can separating people from the problem help?
  8. How can tone of voice affect how your words are received?
  9. How can your facial expression affect a tense conversation?
  10. How does listening help in conflict?
  11. What kind of body language show you are paying attention?
  12. How can you stay calm if someone shouts?
  13. How can repeating key points help avoid misunderstanding?
  14. What should you do if the talk gets too heated?
  15. How can crossed arms be seen during a conflict?
  16. How can personal values or beliefs trigger conflict?
  17. How can unclear roles cause conflict at work?
  18. Why is it better to focus on ‘interests’ instead of ‘positions’?
  19. Why do differences in work styles create tension?
  20. When is it good to compromise?
  21. Why do limited resources often cause disagreements?
  22. What is the risk of raising your voice in a disagreement?
  23. Why fix small conflicts quickly?
  24. What is the difference between conflict and negotiation?