Why focuson theissue, notthe person?How can repeatingkey points helpavoidmisunderstanding?Why do limitedresources oftencausedisagreements?What shouldyou do if thetalk gets tooheated?How canpersonalvalues orbeliefs triggerconflict?What is therisk of raisingyour voice in adisagreement?What is thedifferencebetweenconflict andnegotiation?Why dodifferencesin workstyles createtension?Why fixsmallconflictsquickly?How can youstay calm ifsomeoneshouts?How can youcheck if theyunderstoodyou?Why is itbetter to focuson ‘interests’instead of‘positions’?How can yourfacialexpressionaffect a tenseconversation?How doeslisteninghelp inconflict?How can toneof voiceaffect howyour wordsare received?When is itgood tocompromise?What doesparaphrasingmean inconflictsituations?What kind ofbody languageshow you arepayingattention?How canseparatingpeople fromthe problemhelp?How cancrossedarms beseen duringa conflict?How can youcontrolemotionsbeforespeaking?When iscollaborationthe beststyle to use?Why talkin private,not in frontof others?How canunclear rolescauseconflict atwork?Why focuson theissue, notthe person?How can repeatingkey points helpavoidmisunderstanding?Why do limitedresources oftencausedisagreements?What shouldyou do if thetalk gets tooheated?How canpersonalvalues orbeliefs triggerconflict?What is therisk of raisingyour voice in adisagreement?What is thedifferencebetweenconflict andnegotiation?Why dodifferencesin workstyles createtension?Why fixsmallconflictsquickly?How can youstay calm ifsomeoneshouts?How can youcheck if theyunderstoodyou?Why is itbetter to focuson ‘interests’instead of‘positions’?How can yourfacialexpressionaffect a tenseconversation?How doeslisteninghelp inconflict?How can toneof voiceaffect howyour wordsare received?When is itgood tocompromise?What doesparaphrasingmean inconflictsituations?What kind ofbody languageshow you arepayingattention?How canseparatingpeople fromthe problemhelp?How cancrossedarms beseen duringa conflict?How can youcontrolemotionsbeforespeaking?When iscollaborationthe beststyle to use?Why talkin private,not in frontof others?How canunclear rolescauseconflict atwork?

WorldLine Ice Breaker - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Why focus on the issue, not the person?
  2. How can repeating key points help avoid misunderstanding?
  3. Why do limited resources often cause disagreements?
  4. What should you do if the talk gets too heated?
  5. How can personal values or beliefs trigger conflict?
  6. What is the risk of raising your voice in a disagreement?
  7. What is the difference between conflict and negotiation?
  8. Why do differences in work styles create tension?
  9. Why fix small conflicts quickly?
  10. How can you stay calm if someone shouts?
  11. How can you check if they understood you?
  12. Why is it better to focus on ‘interests’ instead of ‘positions’?
  13. How can your facial expression affect a tense conversation?
  14. How does listening help in conflict?
  15. How can tone of voice affect how your words are received?
  16. When is it good to compromise?
  17. What does paraphrasing mean in conflict situations?
  18. What kind of body language show you are paying attention?
  19. How can separating people from the problem help?
  20. How can crossed arms be seen during a conflict?
  21. How can you control emotions before speaking?
  22. When is collaboration the best style to use?
  23. Why talk in private, not in front of others?
  24. How can unclear roles cause conflict at work?