CancelapptMedicalRecordsCallHubMispronouncesnameNorelevantnotesLife storybeforeidentifiersPt out ofmedicationDo you knowWHEN theywill call meback?ConfirmingapptFax orautocallresultsMitelissuesRescheduleapptCallingwrongofficeMedicationrefillNoauthYOU justcalledmeAngrypatientCentralSchedulingPhonetagScheduleapptPt wantssoonerapptCouldhave beena GooglesearchBillingCancelapptMedicalRecordsCallHubMispronouncesnameNorelevantnotesLife storybeforeidentifiersPt out ofmedicationDo you knowWHEN theywill call meback?ConfirmingapptFax orautocallresultsMitelissuesRescheduleapptCallingwrongofficeMedicationrefillNoauthYOU justcalledmeAngrypatientCentralSchedulingPhonetagScheduleapptPt wantssoonerapptCouldhave beena GooglesearchBilling

Call Center - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Cancel appt
  2. Medical Records
  3. Call Hub
  4. Mispronounces name
  5. No relevant notes
  6. Life story before identifiers
  7. Pt out of medication
  8. Do you know WHEN they will call me back?
  9. Confirming appt
  10. Fax or auto call
  11. results
  12. Mitel issues
  13. Reschedule appt
  14. Calling wrong office
  15. Medication refill
  16. No auth
  17. YOU just called me
  18. Angry patient
  19. Central Scheduling
  20. Phone tag
  21. Schedule appt
  22. Pt wants sooner appt
  23. Could have been a Google search
  24. Billing