(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Can’t you just replace it"
Asking for the serial number & it was removed
Trying to get warranty coverage when they aren't the first owner
“I can't fix this”
Customer tells their life story
Explains the same policy 3+ times
"May I place you on a brief hold"
Unit is installed incorrectly
"The installation guide doesn't say that" But it does.
"Can I talk to Ashley"
"I'm contacting my lawyer"
“That’s not covered under warranty”
"Can you make an exception just this once?"
"I need to tethr/VRA"
A bath tub that looks like it has never been cleaned
Customer yells at you because they aren't happy with your answer
Warranty claim form does not have all of the information
The customer says they have an ABG unit but it's not.
Shipping damages submitted 1 day out of 120-day grace period
" I need an upcharge"
"I'd be happy to help you"
Sales Rep approves a non-warranty repair after you've denied
