(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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A bath tub that looks like it has never been cleaned
Unit is installed incorrectly
"Can I talk to Ashley"
Shipping damages submitted 1 day out of 120-day grace period
"I need to tethr/VRA"
"May I place you on a brief hold"
"Can you make an exception just this once?"
Customer yells at you because they aren't happy with your answer
Asking for the serial number & it was removed
Explains the same policy 3+ times
Customer thinks damages should be covered
Trying to get warranty coverage when they aren't the first owner
The customer says they have an ABG unit but it's not.
" I need an upcharge"
“Can’t you just replace it"
"I'd be happy to help you"
Sales Rep approves a non-warranty repair after you've denied
"I'm contacting my lawyer"
“Has my invoice been processed”
“That’s not covered under warranty”
Customer tells their life story
"The installation guide doesn't say that" But it does.
“I can't fix this”
Warranty claim form does not have all of the information
