(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"The installation guide doesn't say that" But it does.
“That’s not covered under warranty”
"I'm contacting my lawyer"
Warranty claim form does not have all of the information
"May I place you on a brief hold"
"Can you make an exception just this once?"
“Has my invoice been processed”
“I can't fix this”
"I need to tethr/VRA"
The customer says they have an ABG unit but it's not.
Asking for the serial number & it was removed
" I need an upcharge"
Unit is installed incorrectly
"Can I talk to Ashley"
Customer thinks damages should be covered
Sales Rep approves a non-warranty repair after you've denied
Trying to get warranty coverage when they aren't the first owner
Customer tells their life story
Shipping damages submitted 1 day out of 120-day grace period
Explains the same policy 3+ times
"I'd be happy to help you"
A bath tub that looks like it has never been cleaned
Customer yells at you because they aren't happy with your answer
