(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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"Can I talk to Ashley"
Trying to get warranty coverage when they aren't the first owner
Asking for the serial number & it was removed
“Can’t you just replace it"
Sales Rep approves a non-warranty repair after you've denied
Shipping damages submitted 1 day out of 120-day grace period
"May I place you on a brief hold"
“Has my invoice been processed”
Warranty claim form does not have all of the information
"I need to tethr/VRA"
Customer thinks damages should be covered
Unit is installed incorrectly
“That’s not covered under warranty”
" I need an upcharge"
"I'm contacting my lawyer"
Customer tells their life story
"Can you make an exception just this once?"
"I'd be happy to help you"
"The installation guide doesn't say that" But it does.
A bath tub that looks like it has never been cleaned
Explains the same policy 3+ times
The customer says they have an ABG unit but it's not.
“I can't fix this”
Customer yells at you because they aren't happy with your answer
