(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
The customer says they have an ABG unit but it's not.
“I can't fix this”
"I'd be happy to help you"
"I need to tethr/VRA"
“That’s not covered under warranty”
“Can’t you just replace it"
Trying to get warranty coverage when they aren't the first owner
"I'm contacting my lawyer"
"May I place you on a brief hold"
Customer tells their life story
Shipping damages submitted 1 day out of 120-day grace period
Sales Rep approves a non-warranty repair after you've denied
Warranty claim form does not have all of the information
" I need an upcharge"
Unit is installed incorrectly
“Has my invoice been processed”
Customer thinks damages should be covered
"The installation guide doesn't say that" But it does.
Asking for the serial number & it was removed
Customer yells at you because they aren't happy with your answer
"Can you make an exception just this once?"
"Can I talk to Ashley"
A bath tub that looks like it has never been cleaned
