(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Has my invoice been processed”
“Can’t you just replace it"
"The installation guide doesn't say that" But it does.
Customer tells their life story
Warranty claim form does not have all of the information
A bath tub that looks like it has never been cleaned
Asking for the serial number & it was removed
Customer thinks damages should be covered
Customer yells at you because they aren't happy with your answer
"I'd be happy to help you"
Explains the same policy 3+ times
Trying to get warranty coverage when they aren't the first owner
" I need an upcharge"
“I can't fix this”
Unit is installed incorrectly
"Can you make an exception just this once?"
“That’s not covered under warranty”
Sales Rep approves a non-warranty repair after you've denied
"May I place you on a brief hold"
"I need to tethr/VRA"
Shipping damages submitted 1 day out of 120-day grace period
"Can I talk to Ashley"
"I'm contacting my lawyer"
The customer says they have an ABG unit but it's not.
