(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer yells at you because they aren't happy with your answer
"I'm contacting my lawyer"
Sales Rep approves a non-warranty repair after you've denied
"The installation guide doesn't say that" But it does.
“Has my invoice been processed”
Shipping damages submitted 1 day out of 120-day grace period
"I'd be happy to help you"
Asking for the serial number & it was removed
Customer tells their life story
"Can I talk to Ashley"
"I need to tethr/VRA"
A bath tub that looks like it has never been cleaned
" I need an upcharge"
Explains the same policy 3+ times
“That’s not covered under warranty”
"May I place you on a brief hold"
The customer says they have an ABG unit but it's not.
Unit is installed incorrectly
“I can't fix this”
Warranty claim form does not have all of the information
Trying to get warranty coverage when they aren't the first owner
