(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Trying to get warranty coverage when they aren't the first owner
"The installation guide doesn't say that" But it does.
Customer thinks damages should be covered
Asking for the serial number & it was removed
Warranty claim form does not have all of the information
"May I place you on a brief hold"
"I'm contacting my lawyer"
“Has my invoice been processed”
Sales Rep approves a non-warranty repair after you've denied
Shipping damages submitted 1 day out of 120-day grace period
A bath tub that looks like it has never been cleaned
The customer says they have an ABG unit but it's not.
Customer tells their life story
"Can I talk to Ashley"
"I'd be happy to help you"
Explains the same policy 3+ times
“Can’t you just replace it"
" I need an upcharge"
"Can you make an exception just this once?"
“I can't fix this”
“That’s not covered under warranty”
Customer yells at you because they aren't happy with your answer
