"I'd behappy tohelp you"Warrantyclaim formdoes not haveall of theinformation"Can Italk toAshley"" I needanupcharge"Shippingdamagessubmitted 1 dayout of 120-daygrace period"Theinstallationguide doesn'tsay that" Butit does."I'mcontactingmylawyer"A bath tubthat lookslike it hasnever beencleaned“I can'tfix this”Unit isinstalledincorrectly"May Iplace youon a briefhold"Customertells theirlife story“Has myinvoicebeenprocessed”Sales Repapproves anon-warrantyrepair afteryou've deniedAsking forthe serialnumber & itwasremovedCustomerthinksdamagesshould becoveredExplainsthe samepolicy 3+timesCustomer yellsat you becausethey aren'thappy with youranswer“Can’tyou justreplace it"Trying to getwarrantycoverage whenthey aren't thefirst owner“That’s notcoveredunderwarranty”"I need totethr/VRA"The customersays theyhave an ABGunit but it'snot."Can youmake anexceptionjust thisonce?""I'd behappy tohelp you"Warrantyclaim formdoes not haveall of theinformation"Can Italk toAshley"" I needanupcharge"Shippingdamagessubmitted 1 dayout of 120-daygrace period"Theinstallationguide doesn'tsay that" Butit does."I'mcontactingmylawyer"A bath tubthat lookslike it hasnever beencleaned“I can'tfix this”Unit isinstalledincorrectly"May Iplace youon a briefhold"Customertells theirlife story“Has myinvoicebeenprocessed”Sales Repapproves anon-warrantyrepair afteryou've deniedAsking forthe serialnumber & itwasremovedCustomerthinksdamagesshould becoveredExplainsthe samepolicy 3+timesCustomer yellsat you becausethey aren'thappy with youranswer“Can’tyou justreplace it"Trying to getwarrantycoverage whenthey aren't thefirst owner“That’s notcoveredunderwarranty”"I need totethr/VRA"The customersays theyhave an ABGunit but it'snot."Can youmake anexceptionjust thisonce?"

Warranty Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. "I'd be happy to help you"
  2. Warranty claim form does not have all of the information
  3. "Can I talk to Ashley"
  4. " I need an upcharge"
  5. Shipping damages submitted 1 day out of 120-day grace period
  6. "The installation guide doesn't say that" But it does.
  7. "I'm contacting my lawyer"
  8. A bath tub that looks like it has never been cleaned
  9. “I can't fix this”
  10. Unit is installed incorrectly
  11. "May I place you on a brief hold"
  12. Customer tells their life story
  13. “Has my invoice been processed”
  14. Sales Rep approves a non-warranty repair after you've denied
  15. Asking for the serial number & it was removed
  16. Customer thinks damages should be covered
  17. Explains the same policy 3+ times
  18. Customer yells at you because they aren't happy with your answer
  19. “Can’t you just replace it"
  20. Trying to get warranty coverage when they aren't the first owner
  21. “That’s not covered under warranty”
  22. "I need to tethr/VRA"
  23. The customer says they have an ABG unit but it's not.
  24. "Can you make an exception just this once?"