(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Unit is installed incorrectly
"Can I talk to Ashley"
Explains the same policy 3+ times
A bath tub that looks like it has never been cleaned
The customer says they have an ABG unit but it's not.
Customer thinks damages should be covered
" I need an upcharge"
Warranty claim form does not have all of the information
“Has my invoice been processed”
Trying to get warranty coverage when they aren't the first owner
"I'd be happy to help you"
"The installation guide doesn't say that" But it does.
Asking for the serial number & it was removed
"I'm contacting my lawyer"
"I need to tethr/VRA"
Customer yells at you because they aren't happy with your answer
Sales Rep approves a non-warranty repair after you've denied
“I can't fix this”
"May I place you on a brief hold"
Shipping damages submitted 1 day out of 120-day grace period
