(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Has my invoice been processed”
Customer tells their life story
A bath tub that looks like it has never been cleaned
"Can you make an exception just this once?"
Sales Rep approves a non-warranty repair after you've denied
Customer yells at you because they aren't happy with your answer
Customer thinks damages should be covered
The customer says they have an ABG unit but it's not.
“That’s not covered under warranty”
Shipping damages submitted 1 day out of 120-day grace period
“Can’t you just replace it"
Unit is installed incorrectly
Asking for the serial number & it was removed
"I need to tethr/VRA"
"I'd be happy to help you"
Explains the same policy 3+ times
Warranty claim form does not have all of the information
" I need an upcharge"
"Can I talk to Ashley"
"The installation guide doesn't say that" But it does.
“I can't fix this”
Trying to get warranty coverage when they aren't the first owner
