(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
“Has my invoice been processed”
"Can you make an exception just this once?"
"Can I talk to Ashley"
Customer tells their life story
"The installation guide doesn't say that" But it does.
Sales Rep approves a non-warranty repair after you've denied
Asking for the serial number & it was removed
Unit is installed incorrectly
Customer yells at you because they aren't happy with your answer
The customer says they have an ABG unit but it's not.
"I need an upcharge"
"I need to tethr/VRA"
"I'd be happy to help you"
“I can't fix this”
Explains the same policy 3+ times
A bath tub that looks like it has never been cleaned
Warranty claim form does not have all of the information
Trying to get warranty coverage when they aren't the first owner
Customer thinks damages should be covered
“Can’t you just replace it"
Shipping damages submitted 1 day out of 120-day grace period
