(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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“Has my invoice been processed”
"Can you make an exception just this once?"
Explains the same policy 3+ times
Warranty claim form does not have all of the information
Shipping damages submitted 1 day out of 120-day grace period
"I need to tethr/VRA"
Unit is installed incorrectly
"I'm contacting my lawyer"
The customer says they have an ABG unit but it's not.
“I can't fix this”
"I need an upcharge"
Asking for the serial number & it was removed
A bath tub that looks like it has never been cleaned
Trying to get warranty coverage when they aren't the first owner
Customer yells at you because they aren't happy with your answer
“That’s not covered under warranty”
Customer tells their life story
“Can’t you just replace it"
"I'd be happy to help you"
Sales Rep approves a non-warranty repair after you've denied
"May I place you on a brief hold"
"The installation guide doesn't say that" But it does.
