(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Customer tells their life story
Customer thinks damages should be covered
Sales Rep approves a non-warranty repair after you've denied
"I'd be happy to help you"
"The installation guide doesn't say that" But it does.
Customer yells at you because they aren't happy with your answer
“Can’t you just replace it"
The customer says they have an ABG unit but it's not.
Explains the same policy 3+ times
“That’s not covered under warranty”
Trying to get warranty coverage when they aren't the first owner
"I'm contacting my lawyer"
"May I place you on a brief hold"
"Can you make an exception just this once?"
“I can't fix this”
Asking for the serial number & it was removed
Unit is installed incorrectly
"I need to tethr/VRA"
"Can I talk to Ashley"
Shipping damages submitted 1 day out of 120-day grace period
A bath tub that looks like it has never been cleaned
"I need an upcharge"
Warranty claim form does not have all of the information
