(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Sales Rep approves a non-warranty repair after you've denied
"The installation guide doesn't say that" But it does.
“That’s not covered under warranty”
"I need to tethr/VRA"
“I can't fix this”
The customer says they have an ABG unit but it's not.
"Can you make an exception just this once?"
“Has my invoice been processed”
“Can’t you just replace it"
"I need an upcharge"
Customer tells their life story
Trying to get warranty coverage when they aren't the first owner
"I'd be happy to help you"
A bath tub that looks like it has never been cleaned
Customer thinks damages should be covered
"Can I talk to Ashley"
Shipping damages submitted 1 day out of 120-day grace period
Asking for the serial number & it was removed
Customer yells at you because they aren't happy with your answer
Explains the same policy 3+ times
Unit is installed incorrectly
"I'm contacting my lawyer"
Warranty claim form does not have all of the information
