(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Trying to get warranty coverage when they aren't the first owner
“Can’t you just replace it"
Sales Rep approves a non-warranty repair after you've denied
The customer says they have an ABG unit but it's not.
Explains the same policy 3+ times
Customer tells their life story
"May I place you on a brief hold"
"I'm contacting my lawyer"
Asking for the serial number & it was removed
Unit is installed incorrectly
“That’s not covered under warranty”
"I'd be happy to help you"
Warranty claim form does not have all of the information
"I need an upcharge"
“I can't fix this”
"The installation guide doesn't say that" But it does.
A bath tub that looks like it has never been cleaned
Customer yells at you because they aren't happy with your answer
"Can you make an exception just this once?"
"I need to tethr/VRA"
“Has my invoice been processed”
"Can I talk to Ashley"
Shipping damages submitted 1 day out of 120-day grace period
