(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
"I'm contacting my lawyer"
Asking for the serial number & it was removed
Unit is installed incorrectly
“Has my invoice been processed”
Customer thinks damages should be covered
"Can you make an exception just this once?"
Sales Rep approves a non-warranty repair after you've denied
Trying to get warranty coverage when they aren't the first owner
A bath tub that looks like it has never been cleaned
The customer says they have an ABG unit but it's not.
“I can't fix this”
“Can’t you just replace it"
Shipping damages submitted 1 day out of 120-day grace period
Explains the same policy 3+ times
Customer yells at you because they aren't happy with your answer
"The installation guide doesn't say that" But it does.
"I need to tethr/VRA"
“That’s not covered under warranty”
"May I place you on a brief hold"
Warranty claim form does not have all of the information
