Can speakin customerservice“voice”Hasworkedhere morethan 1 yearLovescampingUses stickynotes allover theirdeskDoesn’tlikechocolateHatesscarymoviesLovesspicyfoodHasbeen ona cruiseHelped ateammatesolve anissueFavoriteseasonis winterHasworked inmore than2 industriesDe-escalated anangrycustomersuccessfullyHas livedin morethan 2citiesForgot tounmuteonceLovesroadtripsHasvisitedmore than5 statesOnce hada call lastover anhourStayedlate tohelp acustomerAccidentallycalled acustomer bythe wrongnameHas a“lucky” pen,notebook,or setupNeverlearned toride a bikePrefersdogsover catsLoveskaraokeCanwiggletheir earsLovestheirheadsetEnjoysgardeningIs scaredofclownsA customersaid, “Youmade myday”PlaysmobilegamesKnits,crochets,or sewsMet 100%QA scorebeforeEnjoysreadingmysterynovelsLovesboardgamesPreferscats overdogsKnows howto typewithoutlookingDrinkscoffeebeforefirst callFavoritevacationspot is thebeachFirstjob wasin retailFree!Favoriteseason issummerKnowsa magictrickHasworkednightshiftsStill has achildhoodtoyHas workedin customerservice 5+yearsHas acelebritylookalikeWatchesrealityTVWearsslipperswhileworking fromhomeCan speakin customerservice“voice”Hasworkedhere morethan 1 yearLovescampingUses stickynotes allover theirdeskDoesn’tlikechocolateHatesscarymoviesLovesspicyfoodHasbeen ona cruiseHelped ateammatesolve anissueFavoriteseasonis winterHasworked inmore than2 industriesDe-escalated anangrycustomersuccessfullyHas livedin morethan 2citiesForgot tounmuteonceLovesroadtripsHasvisitedmore than5 statesOnce hada call lastover anhourStayedlate tohelp acustomerAccidentallycalled acustomer bythe wrongnameHas a“lucky” pen,notebook,or setupNeverlearned toride a bikePrefersdogsover catsLoveskaraokeCanwiggletheir earsLovestheirheadsetEnjoysgardeningIs scaredofclownsA customersaid, “Youmade myday”PlaysmobilegamesKnits,crochets,or sewsMet 100%QA scorebeforeEnjoysreadingmysterynovelsLovesboardgamesPreferscats overdogsKnows howto typewithoutlookingDrinkscoffeebeforefirst callFavoritevacationspot is thebeachFirstjob wasin retailFree!Favoriteseason issummerKnowsa magictrickHasworkednightshiftsStill has achildhoodtoyHas workedin customerservice 5+yearsHas acelebritylookalikeWatchesrealityTVWearsslipperswhileworking fromhome

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Can speak in customer service “voice”
  2. Has worked here more than 1 year
  3. Loves camping
  4. Uses sticky notes all over their desk
  5. Doesn’t like chocolate
  6. Hates scary movies
  7. Loves spicy food
  8. Has been on a cruise
  9. Helped a teammate solve an issue
  10. Favorite season is winter
  11. Has worked in more than 2 industries
  12. De-escalated an angry customer successfully
  13. Has lived in more than 2 cities
  14. Forgot to unmute once
  15. Loves road trips
  16. Has visited more than 5 states
  17. Once had a call last over an hour
  18. Stayed late to help a customer
  19. Accidentally called a customer by the wrong name
  20. Has a “lucky” pen, notebook, or setup
  21. Never learned to ride a bike
  22. Prefers dogs over cats
  23. Loves karaoke
  24. Can wiggle their ears
  25. Loves their headset
  26. Enjoys gardening
  27. Is scared of clowns
  28. A customer said, “You made my day”
  29. Plays mobile games
  30. Knits, crochets, or sews
  31. Met 100% QA score before
  32. Enjoys reading mystery novels
  33. Loves board games
  34. Prefers cats over dogs
  35. Knows how to type without looking
  36. Drinks coffee before first call
  37. Favorite vacation spot is the beach
  38. First job was in retail
  39. Free!
  40. Favorite season is summer
  41. Knows a magic trick
  42. Has worked night shifts
  43. Still has a childhood toy
  44. Has worked in customer service 5+ years
  45. Has a celebrity lookalike
  46. Watches reality TV
  47. Wears slippers while working from home