Doesn’tlikechocolateHasbeen ona cruiseMet 100%QA scorebeforeKnits,crochets,or sewsDe-escalated anangrycustomersuccessfullyHas workedin customerservice 5+yearsHas acelebritylookalikeKnowsa magictrickHas livedin morethan 2citiesFavoriteseasonis winterFree!Firstjob wasin retailCan speakin customerservice“voice”Wearsslipperswhileworking fromhomeHasworkednightshiftsPlaysmobilegamesFavoriteseason issummerHasworkedhere morethan 1 yearEnjoysgardeningHasvisitedmore than5 statesLovestheirheadsetAccidentallycalled acustomer bythe wrongnameStayedlate tohelp acustomerHatesscarymoviesIs scaredofclownsLovesroadtripsLovescampingLoveskaraokeFavoritevacationspot is thebeachForgot tounmuteonceHelped ateammatesolve anissueUses stickynotes allover theirdeskPreferscats overdogsPrefersdogsover catsKnows howto typewithoutlookingA customersaid, “Youmade myday”Hasworked inmore than2 industriesNeverlearned toride a bikeLovesboardgamesStill has achildhoodtoyCanwiggletheir earsLovesspicyfoodOnce hada call lastover anhourEnjoysreadingmysterynovelsDrinkscoffeebeforefirst callWatchesrealityTVHas a“lucky” pen,notebook,or setupDoesn’tlikechocolateHasbeen ona cruiseMet 100%QA scorebeforeKnits,crochets,or sewsDe-escalated anangrycustomersuccessfullyHas workedin customerservice 5+yearsHas acelebritylookalikeKnowsa magictrickHas livedin morethan 2citiesFavoriteseasonis winterFree!Firstjob wasin retailCan speakin customerservice“voice”Wearsslipperswhileworking fromhomeHasworkednightshiftsPlaysmobilegamesFavoriteseason issummerHasworkedhere morethan 1 yearEnjoysgardeningHasvisitedmore than5 statesLovestheirheadsetAccidentallycalled acustomer bythe wrongnameStayedlate tohelp acustomerHatesscarymoviesIs scaredofclownsLovesroadtripsLovescampingLoveskaraokeFavoritevacationspot is thebeachForgot tounmuteonceHelped ateammatesolve anissueUses stickynotes allover theirdeskPreferscats overdogsPrefersdogsover catsKnows howto typewithoutlookingA customersaid, “Youmade myday”Hasworked inmore than2 industriesNeverlearned toride a bikeLovesboardgamesStill has achildhoodtoyCanwiggletheir earsLovesspicyfoodOnce hada call lastover anhourEnjoysreadingmysterynovelsDrinkscoffeebeforefirst callWatchesrealityTVHas a“lucky” pen,notebook,or setup

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Doesn’t like chocolate
  2. Has been on a cruise
  3. Met 100% QA score before
  4. Knits, crochets, or sews
  5. De-escalated an angry customer successfully
  6. Has worked in customer service 5+ years
  7. Has a celebrity lookalike
  8. Knows a magic trick
  9. Has lived in more than 2 cities
  10. Favorite season is winter
  11. Free!
  12. First job was in retail
  13. Can speak in customer service “voice”
  14. Wears slippers while working from home
  15. Has worked night shifts
  16. Plays mobile games
  17. Favorite season is summer
  18. Has worked here more than 1 year
  19. Enjoys gardening
  20. Has visited more than 5 states
  21. Loves their headset
  22. Accidentally called a customer by the wrong name
  23. Stayed late to help a customer
  24. Hates scary movies
  25. Is scared of clowns
  26. Loves road trips
  27. Loves camping
  28. Loves karaoke
  29. Favorite vacation spot is the beach
  30. Forgot to unmute once
  31. Helped a teammate solve an issue
  32. Uses sticky notes all over their desk
  33. Prefers cats over dogs
  34. Prefers dogs over cats
  35. Knows how to type without looking
  36. A customer said, “You made my day”
  37. Has worked in more than 2 industries
  38. Never learned to ride a bike
  39. Loves board games
  40. Still has a childhood toy
  41. Can wiggle their ears
  42. Loves spicy food
  43. Once had a call last over an hour
  44. Enjoys reading mystery novels
  45. Drinks coffee before first call
  46. Watches reality TV
  47. Has a “lucky” pen, notebook, or setup