Helped a teammate solve an issue Knits, crochets, or sews Loves their headset Can wiggle their ears Drinks coffee before first call Favorite season is winter Enjoys gardening Has a “lucky” pen, notebook, or setup A customer said, “You made my day” Accidentally called a customer by the wrong name Loves karaoke De- escalated an angry customer successfully Prefers dogs over cats Has a celebrity lookalike Hates scary movies Doesn’t like chocolate Has worked in more than 2 industries Free! Has lived in more than 2 cities Can speak in customer service “voice” Knows how to type without looking Has worked here more than 1 year Enjoys reading mystery novels Prefers cats over dogs Still has a childhood toy Wears slippers while working from home Is scared of clowns Loves board games Loves road trips Plays mobile games Forgot to unmute once Loves camping Once had a call last over an hour Favorite season is summer Favorite vacation spot is the beach First job was in retail Has visited more than 5 states Knows a magic trick Has been on a cruise Uses sticky notes all over their desk Loves spicy food Met 100% QA score before Has worked in customer service 5+ years Never learned to ride a bike Stayed late to help a customer Has worked night shifts Watches reality TV Helped a teammate solve an issue Knits, crochets, or sews Loves their headset Can wiggle their ears Drinks coffee before first call Favorite season is winter Enjoys gardening Has a “lucky” pen, notebook, or setup A customer said, “You made my day” Accidentally called a customer by the wrong name Loves karaoke De- escalated an angry customer successfully Prefers dogs over cats Has a celebrity lookalike Hates scary movies Doesn’t like chocolate Has worked in more than 2 industries Free! Has lived in more than 2 cities Can speak in customer service “voice” Knows how to type without looking Has worked here more than 1 year Enjoys reading mystery novels Prefers cats over dogs Still has a childhood toy Wears slippers while working from home Is scared of clowns Loves board games Loves road trips Plays mobile games Forgot to unmute once Loves camping Once had a call last over an hour Favorite season is summer Favorite vacation spot is the beach First job was in retail Has visited more than 5 states Knows a magic trick Has been on a cruise Uses sticky notes all over their desk Loves spicy food Met 100% QA score before Has worked in customer service 5+ years Never learned to ride a bike Stayed late to help a customer Has worked night shifts Watches reality TV
(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
Helped a teammate solve an issue
Knits, crochets, or sews
Loves their headset
Can wiggle their ears
Drinks coffee before first call
Favorite season is winter
Enjoys gardening
Has a “lucky” pen, notebook, or setup
A customer said, “You made my day”
Accidentally called a customer by the wrong name
Loves karaoke
De-escalated an angry customer successfully
Prefers dogs over cats
Has a celebrity lookalike
Hates scary movies
Doesn’t like chocolate
Has worked in more than 2 industries
Free!
Has lived in more than 2 cities
Can speak in customer service “voice”
Knows how to type without looking
Has worked here more than 1 year
Enjoys reading mystery novels
Prefers cats over dogs
Still has a childhood toy
Wears slippers while working from home
Is scared of clowns
Loves board games
Loves road trips
Plays mobile games
Forgot to unmute once
Loves camping
Once had a call last over an hour
Favorite season is summer
Favorite vacation spot is the beach
First job was in retail
Has visited more than 5 states
Knows a magic trick
Has been on a cruise
Uses sticky notes all over their desk
Loves spicy food
Met 100% QA score before
Has worked in customer service 5+ years
Never learned to ride a bike
Stayed late to help a customer
Has worked night shifts
Watches reality TV