Forgot tounmuteoncePreferscats overdogsEnjoysreadingmysterynovelsLovesspicyfoodHas workedin customerservice 5+yearsHasworked inmore than2 industriesNeverlearned toride a bikeMet 100%QA scorebeforeWatchesrealityTVIs scaredofclownsDe-escalated anangrycustomersuccessfullyLovesboardgamesEnjoysgardeningFavoriteseason issummerLovestheirheadsetLoveskaraokeKnowsa magictrickPrefersdogsover catsHas acelebritylookalikeHasvisitedmore than5 statesStayedlate tohelp acustomerPlaysmobilegamesFavoriteseasonis winterHas livedin morethan 2citiesCanwiggletheir earsFavoritevacationspot is thebeachFree!LovescampingHas a“lucky” pen,notebook,or setupLovesroadtripsHatesscarymoviesUses stickynotes allover theirdeskAccidentallycalled acustomer bythe wrongnameStill has achildhoodtoyHasworkedhere morethan 1 yearDrinkscoffeebeforefirst callKnows howto typewithoutlookingFirstjob wasin retailA customersaid, “Youmade myday”HasworkednightshiftsHelped ateammatesolve anissueOnce hada call lastover anhourDoesn’tlikechocolateHasbeen ona cruiseWearsslipperswhileworking fromhomeKnits,crochets,or sewsCan speakin customerservice“voice”Forgot tounmuteoncePreferscats overdogsEnjoysreadingmysterynovelsLovesspicyfoodHas workedin customerservice 5+yearsHasworked inmore than2 industriesNeverlearned toride a bikeMet 100%QA scorebeforeWatchesrealityTVIs scaredofclownsDe-escalated anangrycustomersuccessfullyLovesboardgamesEnjoysgardeningFavoriteseason issummerLovestheirheadsetLoveskaraokeKnowsa magictrickPrefersdogsover catsHas acelebritylookalikeHasvisitedmore than5 statesStayedlate tohelp acustomerPlaysmobilegamesFavoriteseasonis winterHas livedin morethan 2citiesCanwiggletheir earsFavoritevacationspot is thebeachFree!LovescampingHas a“lucky” pen,notebook,or setupLovesroadtripsHatesscarymoviesUses stickynotes allover theirdeskAccidentallycalled acustomer bythe wrongnameStill has achildhoodtoyHasworkedhere morethan 1 yearDrinkscoffeebeforefirst callKnows howto typewithoutlookingFirstjob wasin retailA customersaid, “Youmade myday”HasworkednightshiftsHelped ateammatesolve anissueOnce hada call lastover anhourDoesn’tlikechocolateHasbeen ona cruiseWearsslipperswhileworking fromhomeKnits,crochets,or sewsCan speakin customerservice“voice”

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Forgot to unmute once
  2. Prefers cats over dogs
  3. Enjoys reading mystery novels
  4. Loves spicy food
  5. Has worked in customer service 5+ years
  6. Has worked in more than 2 industries
  7. Never learned to ride a bike
  8. Met 100% QA score before
  9. Watches reality TV
  10. Is scared of clowns
  11. De-escalated an angry customer successfully
  12. Loves board games
  13. Enjoys gardening
  14. Favorite season is summer
  15. Loves their headset
  16. Loves karaoke
  17. Knows a magic trick
  18. Prefers dogs over cats
  19. Has a celebrity lookalike
  20. Has visited more than 5 states
  21. Stayed late to help a customer
  22. Plays mobile games
  23. Favorite season is winter
  24. Has lived in more than 2 cities
  25. Can wiggle their ears
  26. Favorite vacation spot is the beach
  27. Free!
  28. Loves camping
  29. Has a “lucky” pen, notebook, or setup
  30. Loves road trips
  31. Hates scary movies
  32. Uses sticky notes all over their desk
  33. Accidentally called a customer by the wrong name
  34. Still has a childhood toy
  35. Has worked here more than 1 year
  36. Drinks coffee before first call
  37. Knows how to type without looking
  38. First job was in retail
  39. A customer said, “You made my day”
  40. Has worked night shifts
  41. Helped a teammate solve an issue
  42. Once had a call last over an hour
  43. Doesn’t like chocolate
  44. Has been on a cruise
  45. Wears slippers while working from home
  46. Knits, crochets, or sews
  47. Can speak in customer service “voice”