HasworkednightshiftsStayedlate tohelp acustomerPreferscats overdogsA customersaid, “Youmade myday”Neverlearned toride a bikePlaysmobilegamesFavoriteseasonis winterKnits,crochets,or sewsHasvisitedmore than5 statesDoesn’tlikechocolateKnows howto typewithoutlookingStill has achildhoodtoyDe-escalated anangrycustomersuccessfullyHasworkedhere morethan 1 yearHasworked inmore than2 industriesLovescampingHas a“lucky” pen,notebook,or setupLovesboardgamesForgot tounmuteonceLoveskaraokeHas livedin morethan 2citiesHas acelebritylookalikeHatesscarymoviesDrinkscoffeebeforefirst callLovesroadtripsPrefersdogsover catsOnce hada call lastover anhourHas workedin customerservice 5+yearsMet 100%QA scorebeforeCan speakin customerservice“voice”Uses stickynotes allover theirdeskIs scaredofclownsLovestheirheadsetLovesspicyfoodFavoriteseason issummerAccidentallycalled acustomer bythe wrongnameEnjoysgardeningCanwiggletheir earsFree!EnjoysreadingmysterynovelsFavoritevacationspot is thebeachWatchesrealityTVFirstjob wasin retailWearsslipperswhileworking fromhomeHelped ateammatesolve anissueKnowsa magictrickHasbeen ona cruiseHasworkednightshiftsStayedlate tohelp acustomerPreferscats overdogsA customersaid, “Youmade myday”Neverlearned toride a bikePlaysmobilegamesFavoriteseasonis winterKnits,crochets,or sewsHasvisitedmore than5 statesDoesn’tlikechocolateKnows howto typewithoutlookingStill has achildhoodtoyDe-escalated anangrycustomersuccessfullyHasworkedhere morethan 1 yearHasworked inmore than2 industriesLovescampingHas a“lucky” pen,notebook,or setupLovesboardgamesForgot tounmuteonceLoveskaraokeHas livedin morethan 2citiesHas acelebritylookalikeHatesscarymoviesDrinkscoffeebeforefirst callLovesroadtripsPrefersdogsover catsOnce hada call lastover anhourHas workedin customerservice 5+yearsMet 100%QA scorebeforeCan speakin customerservice“voice”Uses stickynotes allover theirdeskIs scaredofclownsLovestheirheadsetLovesspicyfoodFavoriteseason issummerAccidentallycalled acustomer bythe wrongnameEnjoysgardeningCanwiggletheir earsFree!EnjoysreadingmysterynovelsFavoritevacationspot is thebeachWatchesrealityTVFirstjob wasin retailWearsslipperswhileworking fromhomeHelped ateammatesolve anissueKnowsa magictrickHasbeen ona cruise

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Has worked night shifts
  2. Stayed late to help a customer
  3. Prefers cats over dogs
  4. A customer said, “You made my day”
  5. Never learned to ride a bike
  6. Plays mobile games
  7. Favorite season is winter
  8. Knits, crochets, or sews
  9. Has visited more than 5 states
  10. Doesn’t like chocolate
  11. Knows how to type without looking
  12. Still has a childhood toy
  13. De-escalated an angry customer successfully
  14. Has worked here more than 1 year
  15. Has worked in more than 2 industries
  16. Loves camping
  17. Has a “lucky” pen, notebook, or setup
  18. Loves board games
  19. Forgot to unmute once
  20. Loves karaoke
  21. Has lived in more than 2 cities
  22. Has a celebrity lookalike
  23. Hates scary movies
  24. Drinks coffee before first call
  25. Loves road trips
  26. Prefers dogs over cats
  27. Once had a call last over an hour
  28. Has worked in customer service 5+ years
  29. Met 100% QA score before
  30. Can speak in customer service “voice”
  31. Uses sticky notes all over their desk
  32. Is scared of clowns
  33. Loves their headset
  34. Loves spicy food
  35. Favorite season is summer
  36. Accidentally called a customer by the wrong name
  37. Enjoys gardening
  38. Can wiggle their ears
  39. Free!
  40. Enjoys reading mystery novels
  41. Favorite vacation spot is the beach
  42. Watches reality TV
  43. First job was in retail
  44. Wears slippers while working from home
  45. Helped a teammate solve an issue
  46. Knows a magic trick
  47. Has been on a cruise