PlaysmobilegamesHas workedin customerservice 5+yearsFavoriteseasonis winterHasworkednightshiftsLovestheirheadsetHelped ateammatesolve anissueLovesboardgamesHas acelebritylookalikeAccidentallycalled acustomer bythe wrongnameOnce hada call lastover anhourLoveskaraokeKnowsa magictrickHasworkedhere morethan 1 yearStayedlate tohelp acustomerUses stickynotes allover theirdeskWearsslipperswhileworking fromhomePrefersdogsover catsLovesspicyfoodFree!Favoriteseason issummerCan speakin customerservice“voice”Is scaredofclownsHasvisitedmore than5 statesHatesscarymoviesHas livedin morethan 2citiesPreferscats overdogsKnows howto typewithoutlookingA customersaid, “Youmade myday”LovescampingHasbeen ona cruiseFirstjob wasin retailKnits,crochets,or sewsEnjoysreadingmysterynovelsHas a“lucky” pen,notebook,or setupEnjoysgardeningLovesroadtripsNeverlearned toride a bikeDe-escalated anangrycustomersuccessfullyWatchesrealityTVMet 100%QA scorebeforeFavoritevacationspot is thebeachHasworked inmore than2 industriesDrinkscoffeebeforefirst callDoesn’tlikechocolateForgot tounmuteonceStill has achildhoodtoyCanwiggletheir earsPlaysmobilegamesHas workedin customerservice 5+yearsFavoriteseasonis winterHasworkednightshiftsLovestheirheadsetHelped ateammatesolve anissueLovesboardgamesHas acelebritylookalikeAccidentallycalled acustomer bythe wrongnameOnce hada call lastover anhourLoveskaraokeKnowsa magictrickHasworkedhere morethan 1 yearStayedlate tohelp acustomerUses stickynotes allover theirdeskWearsslipperswhileworking fromhomePrefersdogsover catsLovesspicyfoodFree!Favoriteseason issummerCan speakin customerservice“voice”Is scaredofclownsHasvisitedmore than5 statesHatesscarymoviesHas livedin morethan 2citiesPreferscats overdogsKnows howto typewithoutlookingA customersaid, “Youmade myday”LovescampingHasbeen ona cruiseFirstjob wasin retailKnits,crochets,or sewsEnjoysreadingmysterynovelsHas a“lucky” pen,notebook,or setupEnjoysgardeningLovesroadtripsNeverlearned toride a bikeDe-escalated anangrycustomersuccessfullyWatchesrealityTVMet 100%QA scorebeforeFavoritevacationspot is thebeachHasworked inmore than2 industriesDrinkscoffeebeforefirst callDoesn’tlikechocolateForgot tounmuteonceStill has achildhoodtoyCanwiggletheir ears

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Plays mobile games
  2. Has worked in customer service 5+ years
  3. Favorite season is winter
  4. Has worked night shifts
  5. Loves their headset
  6. Helped a teammate solve an issue
  7. Loves board games
  8. Has a celebrity lookalike
  9. Accidentally called a customer by the wrong name
  10. Once had a call last over an hour
  11. Loves karaoke
  12. Knows a magic trick
  13. Has worked here more than 1 year
  14. Stayed late to help a customer
  15. Uses sticky notes all over their desk
  16. Wears slippers while working from home
  17. Prefers dogs over cats
  18. Loves spicy food
  19. Free!
  20. Favorite season is summer
  21. Can speak in customer service “voice”
  22. Is scared of clowns
  23. Has visited more than 5 states
  24. Hates scary movies
  25. Has lived in more than 2 cities
  26. Prefers cats over dogs
  27. Knows how to type without looking
  28. A customer said, “You made my day”
  29. Loves camping
  30. Has been on a cruise
  31. First job was in retail
  32. Knits, crochets, or sews
  33. Enjoys reading mystery novels
  34. Has a “lucky” pen, notebook, or setup
  35. Enjoys gardening
  36. Loves road trips
  37. Never learned to ride a bike
  38. De-escalated an angry customer successfully
  39. Watches reality TV
  40. Met 100% QA score before
  41. Favorite vacation spot is the beach
  42. Has worked in more than 2 industries
  43. Drinks coffee before first call
  44. Doesn’t like chocolate
  45. Forgot to unmute once
  46. Still has a childhood toy
  47. Can wiggle their ears