Knows howto typewithoutlookingLovesboardgamesHasworkedhere morethan 1 yearFree!Canwiggletheir earsStayedlate tohelp acustomerLovescampingForgot tounmuteonceLovesroadtripsAccidentallycalled acustomer bythe wrongnameKnits,crochets,or sewsMet 100%QA scorebeforeEnjoysgardeningWatchesrealityTVFirstjob wasin retailFavoriteseason issummerHasworkednightshiftsHas workedin customerservice 5+yearsFavoriteseasonis winterHas livedin morethan 2citiesDoesn’tlikechocolateFavoritevacationspot is thebeachLovesspicyfoodNeverlearned toride a bikeIs scaredofclownsDrinkscoffeebeforefirst callHas acelebritylookalikeUses stickynotes allover theirdeskWearsslipperswhileworking fromhomeHasbeen ona cruiseHelped ateammatesolve anissueHasvisitedmore than5 statesLovestheirheadsetPlaysmobilegamesEnjoysreadingmysterynovelsPreferscats overdogsCan speakin customerservice“voice”Knowsa magictrickDe-escalated anangrycustomersuccessfullyHas a“lucky” pen,notebook,or setupPrefersdogsover catsOnce hada call lastover anhourA customersaid, “Youmade myday”LoveskaraokeHasworked inmore than2 industriesHatesscarymoviesStill has achildhoodtoyKnows howto typewithoutlookingLovesboardgamesHasworkedhere morethan 1 yearFree!Canwiggletheir earsStayedlate tohelp acustomerLovescampingForgot tounmuteonceLovesroadtripsAccidentallycalled acustomer bythe wrongnameKnits,crochets,or sewsMet 100%QA scorebeforeEnjoysgardeningWatchesrealityTVFirstjob wasin retailFavoriteseason issummerHasworkednightshiftsHas workedin customerservice 5+yearsFavoriteseasonis winterHas livedin morethan 2citiesDoesn’tlikechocolateFavoritevacationspot is thebeachLovesspicyfoodNeverlearned toride a bikeIs scaredofclownsDrinkscoffeebeforefirst callHas acelebritylookalikeUses stickynotes allover theirdeskWearsslipperswhileworking fromhomeHasbeen ona cruiseHelped ateammatesolve anissueHasvisitedmore than5 statesLovestheirheadsetPlaysmobilegamesEnjoysreadingmysterynovelsPreferscats overdogsCan speakin customerservice“voice”Knowsa magictrickDe-escalated anangrycustomersuccessfullyHas a“lucky” pen,notebook,or setupPrefersdogsover catsOnce hada call lastover anhourA customersaid, “Youmade myday”LoveskaraokeHasworked inmore than2 industriesHatesscarymoviesStill has achildhoodtoy

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Knows how to type without looking
  2. Loves board games
  3. Has worked here more than 1 year
  4. Free!
  5. Can wiggle their ears
  6. Stayed late to help a customer
  7. Loves camping
  8. Forgot to unmute once
  9. Loves road trips
  10. Accidentally called a customer by the wrong name
  11. Knits, crochets, or sews
  12. Met 100% QA score before
  13. Enjoys gardening
  14. Watches reality TV
  15. First job was in retail
  16. Favorite season is summer
  17. Has worked night shifts
  18. Has worked in customer service 5+ years
  19. Favorite season is winter
  20. Has lived in more than 2 cities
  21. Doesn’t like chocolate
  22. Favorite vacation spot is the beach
  23. Loves spicy food
  24. Never learned to ride a bike
  25. Is scared of clowns
  26. Drinks coffee before first call
  27. Has a celebrity lookalike
  28. Uses sticky notes all over their desk
  29. Wears slippers while working from home
  30. Has been on a cruise
  31. Helped a teammate solve an issue
  32. Has visited more than 5 states
  33. Loves their headset
  34. Plays mobile games
  35. Enjoys reading mystery novels
  36. Prefers cats over dogs
  37. Can speak in customer service “voice”
  38. Knows a magic trick
  39. De-escalated an angry customer successfully
  40. Has a “lucky” pen, notebook, or setup
  41. Prefers dogs over cats
  42. Once had a call last over an hour
  43. A customer said, “You made my day”
  44. Loves karaoke
  45. Has worked in more than 2 industries
  46. Hates scary movies
  47. Still has a childhood toy