Helped ateammatesolve anissueKnits,crochets,or sewsLovestheirheadsetCanwiggletheir earsDrinkscoffeebeforefirst callFavoriteseasonis winterEnjoysgardeningHas a“lucky” pen,notebook,or setupA customersaid, “Youmade myday”Accidentallycalled acustomer bythe wrongnameLoveskaraokeDe-escalated anangrycustomersuccessfullyPrefersdogsover catsHas acelebritylookalikeHatesscarymoviesDoesn’tlikechocolateHasworked inmore than2 industriesFree!Has livedin morethan 2citiesCan speakin customerservice“voice”Knows howto typewithoutlookingHasworkedhere morethan 1 yearEnjoysreadingmysterynovelsPreferscats overdogsStill has achildhoodtoyWearsslipperswhileworking fromhomeIs scaredofclownsLovesboardgamesLovesroadtripsPlaysmobilegamesForgot tounmuteonceLovescampingOnce hada call lastover anhourFavoriteseason issummerFavoritevacationspot is thebeachFirstjob wasin retailHasvisitedmore than5 statesKnowsa magictrickHasbeen ona cruiseUses stickynotes allover theirdeskLovesspicyfoodMet 100%QA scorebeforeHas workedin customerservice 5+yearsNeverlearned toride a bikeStayedlate tohelp acustomerHasworkednightshiftsWatchesrealityTVHelped ateammatesolve anissueKnits,crochets,or sewsLovestheirheadsetCanwiggletheir earsDrinkscoffeebeforefirst callFavoriteseasonis winterEnjoysgardeningHas a“lucky” pen,notebook,or setupA customersaid, “Youmade myday”Accidentallycalled acustomer bythe wrongnameLoveskaraokeDe-escalated anangrycustomersuccessfullyPrefersdogsover catsHas acelebritylookalikeHatesscarymoviesDoesn’tlikechocolateHasworked inmore than2 industriesFree!Has livedin morethan 2citiesCan speakin customerservice“voice”Knows howto typewithoutlookingHasworkedhere morethan 1 yearEnjoysreadingmysterynovelsPreferscats overdogsStill has achildhoodtoyWearsslipperswhileworking fromhomeIs scaredofclownsLovesboardgamesLovesroadtripsPlaysmobilegamesForgot tounmuteonceLovescampingOnce hada call lastover anhourFavoriteseason issummerFavoritevacationspot is thebeachFirstjob wasin retailHasvisitedmore than5 statesKnowsa magictrickHasbeen ona cruiseUses stickynotes allover theirdeskLovesspicyfoodMet 100%QA scorebeforeHas workedin customerservice 5+yearsNeverlearned toride a bikeStayedlate tohelp acustomerHasworkednightshiftsWatchesrealityTV

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Helped a teammate solve an issue
  2. Knits, crochets, or sews
  3. Loves their headset
  4. Can wiggle their ears
  5. Drinks coffee before first call
  6. Favorite season is winter
  7. Enjoys gardening
  8. Has a “lucky” pen, notebook, or setup
  9. A customer said, “You made my day”
  10. Accidentally called a customer by the wrong name
  11. Loves karaoke
  12. De-escalated an angry customer successfully
  13. Prefers dogs over cats
  14. Has a celebrity lookalike
  15. Hates scary movies
  16. Doesn’t like chocolate
  17. Has worked in more than 2 industries
  18. Free!
  19. Has lived in more than 2 cities
  20. Can speak in customer service “voice”
  21. Knows how to type without looking
  22. Has worked here more than 1 year
  23. Enjoys reading mystery novels
  24. Prefers cats over dogs
  25. Still has a childhood toy
  26. Wears slippers while working from home
  27. Is scared of clowns
  28. Loves board games
  29. Loves road trips
  30. Plays mobile games
  31. Forgot to unmute once
  32. Loves camping
  33. Once had a call last over an hour
  34. Favorite season is summer
  35. Favorite vacation spot is the beach
  36. First job was in retail
  37. Has visited more than 5 states
  38. Knows a magic trick
  39. Has been on a cruise
  40. Uses sticky notes all over their desk
  41. Loves spicy food
  42. Met 100% QA score before
  43. Has worked in customer service 5+ years
  44. Never learned to ride a bike
  45. Stayed late to help a customer
  46. Has worked night shifts
  47. Watches reality TV