Once hada call lastover anhourHas acelebritylookalikeHasworked inmore than2 industriesLovescampingFavoriteseasonis winterHas livedin morethan 2citiesKnits,crochets,or sewsIs scaredofclownsKnowsa magictrickLovestheirheadsetAccidentallycalled acustomer bythe wrongnameCan speakin customerservice“voice”Hasworkedhere morethan 1 yearWatchesrealityTVFirstjob wasin retailHasbeen ona cruiseFavoriteseason issummerDoesn’tlikechocolateEnjoysgardeningDe-escalated anangrycustomersuccessfullyNeverlearned toride a bikeFavoritevacationspot is thebeachLovesroadtripsHas a“lucky” pen,notebook,or setupHas workedin customerservice 5+yearsKnows howto typewithoutlookingEnjoysreadingmysterynovelsMet 100%QA scorebeforeWearsslipperswhileworking fromhomePlaysmobilegamesHatesscarymoviesPrefersdogsover catsCanwiggletheir earsPreferscats overdogsDrinkscoffeebeforefirst callHasvisitedmore than5 statesStill has achildhoodtoyLovesboardgamesLoveskaraokeForgot tounmuteonceHelped ateammatesolve anissueHasworkednightshiftsStayedlate tohelp acustomerA customersaid, “Youmade myday”Uses stickynotes allover theirdeskLovesspicyfoodFree!Once hada call lastover anhourHas acelebritylookalikeHasworked inmore than2 industriesLovescampingFavoriteseasonis winterHas livedin morethan 2citiesKnits,crochets,or sewsIs scaredofclownsKnowsa magictrickLovestheirheadsetAccidentallycalled acustomer bythe wrongnameCan speakin customerservice“voice”Hasworkedhere morethan 1 yearWatchesrealityTVFirstjob wasin retailHasbeen ona cruiseFavoriteseason issummerDoesn’tlikechocolateEnjoysgardeningDe-escalated anangrycustomersuccessfullyNeverlearned toride a bikeFavoritevacationspot is thebeachLovesroadtripsHas a“lucky” pen,notebook,or setupHas workedin customerservice 5+yearsKnows howto typewithoutlookingEnjoysreadingmysterynovelsMet 100%QA scorebeforeWearsslipperswhileworking fromhomePlaysmobilegamesHatesscarymoviesPrefersdogsover catsCanwiggletheir earsPreferscats overdogsDrinkscoffeebeforefirst callHasvisitedmore than5 statesStill has achildhoodtoyLovesboardgamesLoveskaraokeForgot tounmuteonceHelped ateammatesolve anissueHasworkednightshiftsStayedlate tohelp acustomerA customersaid, “Youmade myday”Uses stickynotes allover theirdeskLovesspicyfoodFree!

AW Companies Customer Service Week BINGO - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Once had a call last over an hour
  2. Has a celebrity lookalike
  3. Has worked in more than 2 industries
  4. Loves camping
  5. Favorite season is winter
  6. Has lived in more than 2 cities
  7. Knits, crochets, or sews
  8. Is scared of clowns
  9. Knows a magic trick
  10. Loves their headset
  11. Accidentally called a customer by the wrong name
  12. Can speak in customer service “voice”
  13. Has worked here more than 1 year
  14. Watches reality TV
  15. First job was in retail
  16. Has been on a cruise
  17. Favorite season is summer
  18. Doesn’t like chocolate
  19. Enjoys gardening
  20. De-escalated an angry customer successfully
  21. Never learned to ride a bike
  22. Favorite vacation spot is the beach
  23. Loves road trips
  24. Has a “lucky” pen, notebook, or setup
  25. Has worked in customer service 5+ years
  26. Knows how to type without looking
  27. Enjoys reading mystery novels
  28. Met 100% QA score before
  29. Wears slippers while working from home
  30. Plays mobile games
  31. Hates scary movies
  32. Prefers dogs over cats
  33. Can wiggle their ears
  34. Prefers cats over dogs
  35. Drinks coffee before first call
  36. Has visited more than 5 states
  37. Still has a childhood toy
  38. Loves board games
  39. Loves karaoke
  40. Forgot to unmute once
  41. Helped a teammate solve an issue
  42. Has worked night shifts
  43. Stayed late to help a customer
  44. A customer said, “You made my day”
  45. Uses sticky notes all over their desk
  46. Loves spicy food
  47. Free!