(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.
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Worked 5 no change cases
Had to request an increase of £250 compensation
Offered a proactive settlement
Worked a Uinsure file request
Added 7 new files on the tracker
Had communications with the same FOS investigator on 6 occasions
Worked an email which removes 4 or more from the inbox
Handled a case which has over 4 complaints on file