Outreach_2BUCKETSEMPTYA petpicture issharedResolvea caseDMEdelivered!Mariamakes aguestappearanceSMSReceivedSMSSentRequestto callSSAReceiveda DM re:c/bPAApprovedChildcase wasclosedUnabletoContactFlor forgotwhat day itwas in hermorning postUse Old-man-shakes-fist emojiSomeonementionstheir lackof caffieneOutreach_1A newflavor ofOreos isdebatedTeamTagged inHelplineTag ateam forchild caseupdateTagSusan forMARXupdateReferralis onfileCallDroppedTalkDeskissuesOutreach_2BUCKETSEMPTYA petpicture issharedResolvea caseDMEdelivered!Mariamakes aguestappearanceSMSReceivedSMSSentRequestto callSSAReceiveda DM re:c/bPAApprovedChildcase wasclosedUnabletoContactFlor forgotwhat day itwas in hermorning postUse Old-man-shakes-fist emojiSomeonementionstheir lackof caffieneOutreach_1A newflavor ofOreos isdebatedTeamTagged inHelplineTag ateam forchild caseupdateTagSusan forMARXupdateReferralis onfileCallDroppedTalkDeskissues

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outreach_2
  2. BUCKETS EMPTY
  3. A pet picture is shared
  4. Resolve a case
  5. DME delivered!
  6. Maria makes a guest appearance
  7. SMS Received
  8. SMS Sent
  9. Request to call SSA
  10. Received a DM re: c/b
  11. PA Approved
  12. Child case was closed
  13. Unable to Contact
  14. Flor forgot what day it was in her morning post
  15. Use Old-man-shakes-fist emoji
  16. Someone mentions their lack of caffiene
  17. Outreach_1
  18. A new flavor of Oreos is debated
  19. Team Tagged in Helpline
  20. Tag a team for child case update
  21. Tag Susan for MARX update
  22. Referral is on file
  23. Call Dropped
  24. TalkDesk issues