Outreach_2Receiveda DM re:c/bTeamTagged inHelplineTagSusan forMARXupdateTalkDeskissuesOutreach_1Resolvea casePAApprovedA newflavor ofOreos isdebatedSMSReceivedFlor forgotwhat day itwas in hermorning postRequestto callSSASomeonementionstheir lackof caffieneA petpicture issharedChildcase wasclosedMariamakes aguestappearanceCallDroppedSMSSentBUCKETSEMPTYUnabletoContactUse Old-man-shakes-fist emojiReferralis onfileTag ateam forchild caseupdateDMEdelivered!Outreach_2Receiveda DM re:c/bTeamTagged inHelplineTagSusan forMARXupdateTalkDeskissuesOutreach_1Resolvea casePAApprovedA newflavor ofOreos isdebatedSMSReceivedFlor forgotwhat day itwas in hermorning postRequestto callSSASomeonementionstheir lackof caffieneA petpicture issharedChildcase wasclosedMariamakes aguestappearanceCallDroppedSMSSentBUCKETSEMPTYUnabletoContactUse Old-man-shakes-fist emojiReferralis onfileTag ateam forchild caseupdateDMEdelivered!

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Outreach_2
  2. Received a DM re: c/b
  3. Team Tagged in Helpline
  4. Tag Susan for MARX update
  5. TalkDesk issues
  6. Outreach_1
  7. Resolve a case
  8. PA Approved
  9. A new flavor of Oreos is debated
  10. SMS Received
  11. Flor forgot what day it was in her morning post
  12. Request to call SSA
  13. Someone mentions their lack of caffiene
  14. A pet picture is shared
  15. Child case was closed
  16. Maria makes a guest appearance
  17. Call Dropped
  18. SMS Sent
  19. BUCKETS EMPTY
  20. Unable to Contact
  21. Use Old-man-shakes-fist emoji
  22. Referral is on file
  23. Tag a team for child case update
  24. DME delivered!