SMSReceivedMariamakes aguestappearanceRequestto callSSAUnabletoContactTagSusan forMARXupdateTag ateam forchild caseupdateReceiveda DM re:c/bUse Old-man-shakes-fist emojiResolvea caseFlor forgotwhat day itwas in hermorning postBUCKETSEMPTYReferralis onfileTeamTagged inHelplineDMEdelivered!PAApprovedChildcase wasclosedCallDroppedOutreach_2Someonementionstheir lackof caffieneA newflavor ofOreos isdebatedA petpicture issharedOutreach_1TalkDeskissuesSMSSentSMSReceivedMariamakes aguestappearanceRequestto callSSAUnabletoContactTagSusan forMARXupdateTag ateam forchild caseupdateReceiveda DM re:c/bUse Old-man-shakes-fist emojiResolvea caseFlor forgotwhat day itwas in hermorning postBUCKETSEMPTYReferralis onfileTeamTagged inHelplineDMEdelivered!PAApprovedChildcase wasclosedCallDroppedOutreach_2Someonementionstheir lackof caffieneA newflavor ofOreos isdebatedA petpicture issharedOutreach_1TalkDeskissuesSMSSent

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SMS Received
  2. Maria makes a guest appearance
  3. Request to call SSA
  4. Unable to Contact
  5. Tag Susan for MARX update
  6. Tag a team for child case update
  7. Received a DM re: c/b
  8. Use Old-man-shakes-fist emoji
  9. Resolve a case
  10. Flor forgot what day it was in her morning post
  11. BUCKETS EMPTY
  12. Referral is on file
  13. Team Tagged in Helpline
  14. DME delivered!
  15. PA Approved
  16. Child case was closed
  17. Call Dropped
  18. Outreach_2
  19. Someone mentions their lack of caffiene
  20. A new flavor of Oreos is debated
  21. A pet picture is shared
  22. Outreach_1
  23. TalkDesk issues
  24. SMS Sent