Referralis onfileUse Old-man-shakes-fist emojiA petpicture issharedResolvea caseTalkDeskissuesSomeonementionstheir lackof caffieneFlor forgotwhat day itwas in hermorning postCallDroppedSMSSentReceiveda DM re:c/bBUCKETSEMPTYRequestto callSSATeamTagged inHelplinePAApprovedUnabletoContactOutreach_2Mariamakes aguestappearanceTagSusan forMARXupdateA newflavor ofOreos isdebatedSMSReceivedDMEdelivered!Childcase wasclosedTag ateam forchild caseupdateOutreach_1Referralis onfileUse Old-man-shakes-fist emojiA petpicture issharedResolvea caseTalkDeskissuesSomeonementionstheir lackof caffieneFlor forgotwhat day itwas in hermorning postCallDroppedSMSSentReceiveda DM re:c/bBUCKETSEMPTYRequestto callSSATeamTagged inHelplinePAApprovedUnabletoContactOutreach_2Mariamakes aguestappearanceTagSusan forMARXupdateA newflavor ofOreos isdebatedSMSReceivedDMEdelivered!Childcase wasclosedTag ateam forchild caseupdateOutreach_1

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Referral is on file
  2. Use Old-man-shakes-fist emoji
  3. A pet picture is shared
  4. Resolve a case
  5. TalkDesk issues
  6. Someone mentions their lack of caffiene
  7. Flor forgot what day it was in her morning post
  8. Call Dropped
  9. SMS Sent
  10. Received a DM re: c/b
  11. BUCKETS EMPTY
  12. Request to call SSA
  13. Team Tagged in Helpline
  14. PA Approved
  15. Unable to Contact
  16. Outreach_2
  17. Maria makes a guest appearance
  18. Tag Susan for MARX update
  19. A new flavor of Oreos is debated
  20. SMS Received
  21. DME delivered!
  22. Child case was closed
  23. Tag a team for child case update
  24. Outreach_1