Receiveda DM re:c/bBUCKETSEMPTYResolvea caseFlor forgotwhat day itwas in hermorning postTalkDeskissuesDMEdelivered!Mariamakes aguestappearanceTagSusan forMARXupdateSMSReceivedSMSSentCallDroppedA newflavor ofOreos isdebatedReferralis onfileTag ateam forchild caseupdateOutreach_1TeamTagged inHelplineChildcase wasclosedUse Old-man-shakes-fist emojiOutreach_2A petpicture issharedSomeonementionstheir lackof caffienePAApprovedRequestto callSSAUnabletoContactReceiveda DM re:c/bBUCKETSEMPTYResolvea caseFlor forgotwhat day itwas in hermorning postTalkDeskissuesDMEdelivered!Mariamakes aguestappearanceTagSusan forMARXupdateSMSReceivedSMSSentCallDroppedA newflavor ofOreos isdebatedReferralis onfileTag ateam forchild caseupdateOutreach_1TeamTagged inHelplineChildcase wasclosedUse Old-man-shakes-fist emojiOutreach_2A petpicture issharedSomeonementionstheir lackof caffienePAApprovedRequestto callSSAUnabletoContact

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Received a DM re: c/b
  2. BUCKETS EMPTY
  3. Resolve a case
  4. Flor forgot what day it was in her morning post
  5. TalkDesk issues
  6. DME delivered!
  7. Maria makes a guest appearance
  8. Tag Susan for MARX update
  9. SMS Received
  10. SMS Sent
  11. Call Dropped
  12. A new flavor of Oreos is debated
  13. Referral is on file
  14. Tag a team for child case update
  15. Outreach_1
  16. Team Tagged in Helpline
  17. Child case was closed
  18. Use Old-man-shakes-fist emoji
  19. Outreach_2
  20. A pet picture is shared
  21. Someone mentions their lack of caffiene
  22. PA Approved
  23. Request to call SSA
  24. Unable to Contact