Use Old-man-shakes-fist emojiCallDroppedChildcase wasclosedSomeonementionstheir lackof caffieneTeamTagged inHelplineOutreach_1DMEdelivered!PAApprovedMariamakes aguestappearanceOutreach_2Resolvea caseSMSReceivedUnabletoContactReferralis onfileBUCKETSEMPTYTagSusan forMARXupdateA newflavor ofOreos isdebatedTag ateam forchild caseupdateA petpicture issharedTalkDeskissuesFlor forgotwhat day itwas in hermorning postSMSSentReceiveda DM re:c/bRequestto callSSAUse Old-man-shakes-fist emojiCallDroppedChildcase wasclosedSomeonementionstheir lackof caffieneTeamTagged inHelplineOutreach_1DMEdelivered!PAApprovedMariamakes aguestappearanceOutreach_2Resolvea caseSMSReceivedUnabletoContactReferralis onfileBUCKETSEMPTYTagSusan forMARXupdateA newflavor ofOreos isdebatedTag ateam forchild caseupdateA petpicture issharedTalkDeskissuesFlor forgotwhat day itwas in hermorning postSMSSentReceiveda DM re:c/bRequestto callSSA

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Use Old-man-shakes-fist emoji
  2. Call Dropped
  3. Child case was closed
  4. Someone mentions their lack of caffiene
  5. Team Tagged in Helpline
  6. Outreach_1
  7. DME delivered!
  8. PA Approved
  9. Maria makes a guest appearance
  10. Outreach_2
  11. Resolve a case
  12. SMS Received
  13. Unable to Contact
  14. Referral is on file
  15. BUCKETS EMPTY
  16. Tag Susan for MARX update
  17. A new flavor of Oreos is debated
  18. Tag a team for child case update
  19. A pet picture is shared
  20. TalkDesk issues
  21. Flor forgot what day it was in her morning post
  22. SMS Sent
  23. Received a DM re: c/b
  24. Request to call SSA