Resolvea caseTagSusan forMARXupdateA newflavor ofOreos isdebatedA petpicture issharedTalkDeskissuesTag ateam forchild caseupdateSMSReceivedFlor forgotwhat day itwas in hermorning postReceiveda DM re:c/bBUCKETSEMPTYUse Old-man-shakes-fist emojiSMSSentDMEdelivered!Referralis onfileMariamakes aguestappearanceChildcase wasclosedCallDroppedUnabletoContactOutreach_1Requestto callSSAPAApprovedTeamTagged inHelplineOutreach_2Someonementionstheir lackof caffieneResolvea caseTagSusan forMARXupdateA newflavor ofOreos isdebatedA petpicture issharedTalkDeskissuesTag ateam forchild caseupdateSMSReceivedFlor forgotwhat day itwas in hermorning postReceiveda DM re:c/bBUCKETSEMPTYUse Old-man-shakes-fist emojiSMSSentDMEdelivered!Referralis onfileMariamakes aguestappearanceChildcase wasclosedCallDroppedUnabletoContactOutreach_1Requestto callSSAPAApprovedTeamTagged inHelplineOutreach_2Someonementionstheir lackof caffiene

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Resolve a case
  2. Tag Susan for MARX update
  3. A new flavor of Oreos is debated
  4. A pet picture is shared
  5. TalkDesk issues
  6. Tag a team for child case update
  7. SMS Received
  8. Flor forgot what day it was in her morning post
  9. Received a DM re: c/b
  10. BUCKETS EMPTY
  11. Use Old-man-shakes-fist emoji
  12. SMS Sent
  13. DME delivered!
  14. Referral is on file
  15. Maria makes a guest appearance
  16. Child case was closed
  17. Call Dropped
  18. Unable to Contact
  19. Outreach_1
  20. Request to call SSA
  21. PA Approved
  22. Team Tagged in Helpline
  23. Outreach_2
  24. Someone mentions their lack of caffiene