TeamTagged inHelplineA petpicture issharedSMSReceivedCallDroppedOutreach_2DMEdelivered!TagSusan forMARXupdateReceiveda DM re:c/bSMSSentFlor forgotwhat day itwas in hermorning postResolvea caseBUCKETSEMPTYTag ateam forchild caseupdateMariamakes aguestappearancePAApprovedChildcase wasclosedUse Old-man-shakes-fist emojiSomeonementionstheir lackof caffieneReferralis onfileRequestto callSSAA newflavor ofOreos isdebatedTalkDeskissuesOutreach_1UnabletoContactTeamTagged inHelplineA petpicture issharedSMSReceivedCallDroppedOutreach_2DMEdelivered!TagSusan forMARXupdateReceiveda DM re:c/bSMSSentFlor forgotwhat day itwas in hermorning postResolvea caseBUCKETSEMPTYTag ateam forchild caseupdateMariamakes aguestappearancePAApprovedChildcase wasclosedUse Old-man-shakes-fist emojiSomeonementionstheir lackof caffieneReferralis onfileRequestto callSSAA newflavor ofOreos isdebatedTalkDeskissuesOutreach_1UnabletoContact

Complex Case Resolution Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Team Tagged in Helpline
  2. A pet picture is shared
  3. SMS Received
  4. Call Dropped
  5. Outreach_2
  6. DME delivered!
  7. Tag Susan for MARX update
  8. Received a DM re: c/b
  9. SMS Sent
  10. Flor forgot what day it was in her morning post
  11. Resolve a case
  12. BUCKETS EMPTY
  13. Tag a team for child case update
  14. Maria makes a guest appearance
  15. PA Approved
  16. Child case was closed
  17. Use Old-man-shakes-fist emoji
  18. Someone mentions their lack of caffiene
  19. Referral is on file
  20. Request to call SSA
  21. A new flavor of Oreos is debated
  22. TalkDesk issues
  23. Outreach_1
  24. Unable to Contact