ASKED AWORKRELATEDQUESTIONIN TEAMSPRICEDECREASEREQUESTCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYDE-ESCALATEDANGRYCUSTOMERSPOKE TOSAMECUSTOMER2X IN ONEDAYCALLDROPPEDMAILEDYARDWASTESTICKERSSPANISHSPEAKERREQUESTEDREQUESTINGTO SPEAK TOASUPERVISORREQUEST5 STARGOOGLEREVIEWYARDWASTE INPLASTICBAGSREQUESTEDMISSEDPICK UPRECOVERYSCHEDULEDA BULK THATWAS PAIDFORSCHEDULEDTOTERREPLACEMENTWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?ASSISTEDCUSTOMERWITHPORTALMADE ACUSTOMERLAUGHAWKWARDGOODBYEAT THE ENDOF A CALLCUSTOMERTELLS YOULIFE STORYSUBMITTEDA CREDITREQUESTFORMOVERLYEXCITEDCUSTOMERUPDATEDA BILLINGADDRESSCUSTOMERSDOGBARKEDRESTARTED ACOLLECTIONSACCOUNTASKED AWORKRELATEDQUESTIONIN TEAMSPRICEDECREASEREQUESTCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYDE-ESCALATEDANGRYCUSTOMERSPOKE TOSAMECUSTOMER2X IN ONEDAYCALLDROPPEDMAILEDYARDWASTESTICKERSSPANISHSPEAKERREQUESTEDREQUESTINGTO SPEAK TOASUPERVISORREQUEST5 STARGOOGLEREVIEWYARDWASTE INPLASTICBAGSREQUESTEDMISSEDPICK UPRECOVERYSCHEDULEDA BULK THATWAS PAIDFORSCHEDULEDTOTERREPLACEMENTWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?ASSISTEDCUSTOMERWITHPORTALMADE ACUSTOMERLAUGHAWKWARDGOODBYEAT THE ENDOF A CALLCUSTOMERTELLS YOULIFE STORYSUBMITTEDA CREDITREQUESTFORMOVERLYEXCITEDCUSTOMERUPDATEDA BILLINGADDRESSCUSTOMERSDOGBARKEDRESTARTED ACOLLECTIONSACCOUNT

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. ASKED A WORK RELATED QUESTION IN TEAMS
  2. PRICE DECREASE REQUEST
  3. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  4. DE-ESCALATED ANGRY CUSTOMER
  5. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  6. CALL DROPPED
  7. MAILED YARD WASTE STICKERS
  8. SPANISH SPEAKER REQUESTED
  9. REQUESTING TO SPEAK TO A SUPERVISOR
  10. REQUEST 5 STAR GOOGLE REVIEW
  11. YARD WASTE IN PLASTIC BAGS
  12. REQUESTED MISSED PICK UP RECOVERY
  13. SCHEDULED A BULK THAT WAS PAID FOR
  14. SCHEDULED TOTER REPLACEMENT
  15. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  16. ASSISTED CUSTOMER WITH PORTAL
  17. MADE A CUSTOMER LAUGH
  18. AWKWARD GOODBYE AT THE END OF A CALL
  19. CUSTOMER TELLS YOU LIFE STORY
  20. SUBMITTED A CREDIT REQUEST FORM
  21. OVERLY EXCITED CUSTOMER
  22. UPDATED A BILLING ADDRESS
  23. CUSTOMERS DOG BARKED
  24. RESTARTED A COLLECTIONS ACCOUNT