REQUEST5 STARGOOGLEREVIEWCALLDROPPEDOVERLYEXCITEDCUSTOMERCUSTOMERTELLS YOULIFE STORYWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?AWKWARDGOODBYEAT THE ENDOF A CALLRESTARTED ACOLLECTIONSACCOUNTREQUESTEDMISSEDPICK UPRECOVERYMAILEDYARDWASTESTICKERSSPOKE TOSAMECUSTOMER2X IN ONEDAYSCHEDULEDTOTERREPLACEMENTSPANISHSPEAKERREQUESTEDPRICEDECREASEREQUESTASKED AWORKRELATEDQUESTIONIN TEAMSCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYMADE ACUSTOMERLAUGHDE-ESCALATEDANGRYCUSTOMERASSISTEDCUSTOMERWITHPORTALYARDWASTE INPLASTICBAGSSCHEDULEDA BULK THATWAS PAIDFORUPDATEDA BILLINGADDRESSCUSTOMERSDOGBARKEDSUBMITTEDA CREDITREQUESTFORMREQUESTINGTO SPEAK TOASUPERVISORREQUEST5 STARGOOGLEREVIEWCALLDROPPEDOVERLYEXCITEDCUSTOMERCUSTOMERTELLS YOULIFE STORYWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?AWKWARDGOODBYEAT THE ENDOF A CALLRESTARTED ACOLLECTIONSACCOUNTREQUESTEDMISSEDPICK UPRECOVERYMAILEDYARDWASTESTICKERSSPOKE TOSAMECUSTOMER2X IN ONEDAYSCHEDULEDTOTERREPLACEMENTSPANISHSPEAKERREQUESTEDPRICEDECREASEREQUESTASKED AWORKRELATEDQUESTIONIN TEAMSCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYMADE ACUSTOMERLAUGHDE-ESCALATEDANGRYCUSTOMERASSISTEDCUSTOMERWITHPORTALYARDWASTE INPLASTICBAGSSCHEDULEDA BULK THATWAS PAIDFORUPDATEDA BILLINGADDRESSCUSTOMERSDOGBARKEDSUBMITTEDA CREDITREQUESTFORMREQUESTINGTO SPEAK TOASUPERVISOR

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. REQUEST 5 STAR GOOGLE REVIEW
  2. CALL DROPPED
  3. OVERLY EXCITED CUSTOMER
  4. CUSTOMER TELLS YOU LIFE STORY
  5. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  6. AWKWARD GOODBYE AT THE END OF A CALL
  7. RESTARTED A COLLECTIONS ACCOUNT
  8. REQUESTED MISSED PICK UP RECOVERY
  9. MAILED YARD WASTE STICKERS
  10. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  11. SCHEDULED TOTER REPLACEMENT
  12. SPANISH SPEAKER REQUESTED
  13. PRICE DECREASE REQUEST
  14. ASKED A WORK RELATED QUESTION IN TEAMS
  15. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  16. MADE A CUSTOMER LAUGH
  17. DE-ESCALATED ANGRY CUSTOMER
  18. ASSISTED CUSTOMER WITH PORTAL
  19. YARD WASTE IN PLASTIC BAGS
  20. SCHEDULED A BULK THAT WAS PAID FOR
  21. UPDATED A BILLING ADDRESS
  22. CUSTOMERS DOG BARKED
  23. SUBMITTED A CREDIT REQUEST FORM
  24. REQUESTING TO SPEAK TO A SUPERVISOR