REQUESTEDMISSEDPICK UPRECOVERYCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYSPOKE TOSAMECUSTOMER2X IN ONEDAYCALLDROPPEDCUSTOMERTELLS YOULIFE STORYREQUEST5 STARGOOGLEREVIEWMADE ACUSTOMERLAUGHREQUESTINGTO SPEAK TOASUPERVISORSPANISHSPEAKERREQUESTEDRESTARTED ACOLLECTIONSACCOUNTSUBMITTEDA CREDITREQUESTFORMMAILEDYARDWASTESTICKERSASKED AWORKRELATEDQUESTIONIN TEAMSSCHEDULEDTOTERREPLACEMENTASSISTEDCUSTOMERWITHPORTALAWKWARDGOODBYEAT THE ENDOF A CALLOVERLYEXCITEDCUSTOMERUPDATEDA BILLINGADDRESSCUSTOMERSDOGBARKEDWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?PRICEDECREASEREQUESTYARDWASTE INPLASTICBAGSDE-ESCALATEDANGRYCUSTOMERSCHEDULEDA BULK THATWAS PAIDFORREQUESTEDMISSEDPICK UPRECOVERYCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYSPOKE TOSAMECUSTOMER2X IN ONEDAYCALLDROPPEDCUSTOMERTELLS YOULIFE STORYREQUEST5 STARGOOGLEREVIEWMADE ACUSTOMERLAUGHREQUESTINGTO SPEAK TOASUPERVISORSPANISHSPEAKERREQUESTEDRESTARTED ACOLLECTIONSACCOUNTSUBMITTEDA CREDITREQUESTFORMMAILEDYARDWASTESTICKERSASKED AWORKRELATEDQUESTIONIN TEAMSSCHEDULEDTOTERREPLACEMENTASSISTEDCUSTOMERWITHPORTALAWKWARDGOODBYEAT THE ENDOF A CALLOVERLYEXCITEDCUSTOMERUPDATEDA BILLINGADDRESSCUSTOMERSDOGBARKEDWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?PRICEDECREASEREQUESTYARDWASTE INPLASTICBAGSDE-ESCALATEDANGRYCUSTOMERSCHEDULEDA BULK THATWAS PAIDFOR

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. REQUESTED MISSED PICK UP RECOVERY
  2. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  3. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  4. CALL DROPPED
  5. CUSTOMER TELLS YOU LIFE STORY
  6. REQUEST 5 STAR GOOGLE REVIEW
  7. MADE A CUSTOMER LAUGH
  8. REQUESTING TO SPEAK TO A SUPERVISOR
  9. SPANISH SPEAKER REQUESTED
  10. RESTARTED A COLLECTIONS ACCOUNT
  11. SUBMITTED A CREDIT REQUEST FORM
  12. MAILED YARD WASTE STICKERS
  13. ASKED A WORK RELATED QUESTION IN TEAMS
  14. SCHEDULED TOTER REPLACEMENT
  15. ASSISTED CUSTOMER WITH PORTAL
  16. AWKWARD GOODBYE AT THE END OF A CALL
  17. OVERLY EXCITED CUSTOMER
  18. UPDATED A BILLING ADDRESS
  19. CUSTOMERS DOG BARKED
  20. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  21. PRICE DECREASE REQUEST
  22. YARD WASTE IN PLASTIC BAGS
  23. DE-ESCALATED ANGRY CUSTOMER
  24. SCHEDULED A BULK THAT WAS PAID FOR