DE-ESCALATEDANGRYCUSTOMERCUSTOMERTELLS YOULIFE STORYCALLDROPPEDUPDATEDA BILLINGADDRESSMAILEDYARDWASTESTICKERSPRICEDECREASEREQUESTASKED AWORKRELATEDQUESTIONIN TEAMSYARDWASTE INPLASTICBAGSREQUESTEDMISSEDPICK UPRECOVERYCUSTOMERSDOGBARKEDCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYSCHEDULEDTOTERREPLACEMENTMADE ACUSTOMERLAUGHSUBMITTEDA CREDITREQUESTFORMAWKWARDGOODBYEAT THE ENDOF A CALLREQUESTINGTO SPEAK TOASUPERVISORWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SPOKE TOSAMECUSTOMER2X IN ONEDAYSCHEDULEDA BULK THATWAS PAIDFORASSISTEDCUSTOMERWITHPORTALREQUEST5 STARGOOGLEREVIEWOVERLYEXCITEDCUSTOMERSPANISHSPEAKERREQUESTEDRESTARTED ACOLLECTIONSACCOUNTDE-ESCALATEDANGRYCUSTOMERCUSTOMERTELLS YOULIFE STORYCALLDROPPEDUPDATEDA BILLINGADDRESSMAILEDYARDWASTESTICKERSPRICEDECREASEREQUESTASKED AWORKRELATEDQUESTIONIN TEAMSYARDWASTE INPLASTICBAGSREQUESTEDMISSEDPICK UPRECOVERYCUSTOMERSDOGBARKEDCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYSCHEDULEDTOTERREPLACEMENTMADE ACUSTOMERLAUGHSUBMITTEDA CREDITREQUESTFORMAWKWARDGOODBYEAT THE ENDOF A CALLREQUESTINGTO SPEAK TOASUPERVISORWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SPOKE TOSAMECUSTOMER2X IN ONEDAYSCHEDULEDA BULK THATWAS PAIDFORASSISTEDCUSTOMERWITHPORTALREQUEST5 STARGOOGLEREVIEWOVERLYEXCITEDCUSTOMERSPANISHSPEAKERREQUESTEDRESTARTED ACOLLECTIONSACCOUNT

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DE-ESCALATED ANGRY CUSTOMER
  2. CUSTOMER TELLS YOU LIFE STORY
  3. CALL DROPPED
  4. UPDATED A BILLING ADDRESS
  5. MAILED YARD WASTE STICKERS
  6. PRICE DECREASE REQUEST
  7. ASKED A WORK RELATED QUESTION IN TEAMS
  8. YARD WASTE IN PLASTIC BAGS
  9. REQUESTED MISSED PICK UP RECOVERY
  10. CUSTOMERS DOG BARKED
  11. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  12. SCHEDULED TOTER REPLACEMENT
  13. MADE A CUSTOMER LAUGH
  14. SUBMITTED A CREDIT REQUEST FORM
  15. AWKWARD GOODBYE AT THE END OF A CALL
  16. REQUESTING TO SPEAK TO A SUPERVISOR
  17. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  18. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  19. SCHEDULED A BULK THAT WAS PAID FOR
  20. ASSISTED CUSTOMER WITH PORTAL
  21. REQUEST 5 STAR GOOGLE REVIEW
  22. OVERLY EXCITED CUSTOMER
  23. SPANISH SPEAKER REQUESTED
  24. RESTARTED A COLLECTIONS ACCOUNT