PRICEDECREASEREQUESTSPOKE TOSAMECUSTOMER2X IN ONEDAYDE-ESCALATEDANGRYCUSTOMERREQUESTINGTO SPEAK TOASUPERVISORSPANISHSPEAKERREQUESTEDWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SCHEDULEDTOTERREPLACEMENTSUBMITTEDA CREDITREQUESTFORMCALLDROPPEDRESTARTED ACOLLECTIONSACCOUNTCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYREQUESTEDMISSEDPICK UPRECOVERYCUSTOMERSDOGBARKEDYARDWASTE INPLASTICBAGSASSISTEDCUSTOMERWITHPORTALMAILEDYARDWASTESTICKERSCUSTOMERTELLS YOULIFE STORYSCHEDULEDA BULK THATWAS PAIDFORUPDATEDA BILLINGADDRESSAWKWARDGOODBYEAT THE ENDOF A CALLOVERLYEXCITEDCUSTOMERREQUEST5 STARGOOGLEREVIEWMADE ACUSTOMERLAUGHASKED AWORKRELATEDQUESTIONIN TEAMSPRICEDECREASEREQUESTSPOKE TOSAMECUSTOMER2X IN ONEDAYDE-ESCALATEDANGRYCUSTOMERREQUESTINGTO SPEAK TOASUPERVISORSPANISHSPEAKERREQUESTEDWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SCHEDULEDTOTERREPLACEMENTSUBMITTEDA CREDITREQUESTFORMCALLDROPPEDRESTARTED ACOLLECTIONSACCOUNTCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYREQUESTEDMISSEDPICK UPRECOVERYCUSTOMERSDOGBARKEDYARDWASTE INPLASTICBAGSASSISTEDCUSTOMERWITHPORTALMAILEDYARDWASTESTICKERSCUSTOMERTELLS YOULIFE STORYSCHEDULEDA BULK THATWAS PAIDFORUPDATEDA BILLINGADDRESSAWKWARDGOODBYEAT THE ENDOF A CALLOVERLYEXCITEDCUSTOMERREQUEST5 STARGOOGLEREVIEWMADE ACUSTOMERLAUGHASKED AWORKRELATEDQUESTIONIN TEAMS

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. PRICE DECREASE REQUEST
  2. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  3. DE-ESCALATED ANGRY CUSTOMER
  4. REQUESTING TO SPEAK TO A SUPERVISOR
  5. SPANISH SPEAKER REQUESTED
  6. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  7. SCHEDULED TOTER REPLACEMENT
  8. SUBMITTED A CREDIT REQUEST FORM
  9. CALL DROPPED
  10. RESTARTED A COLLECTIONS ACCOUNT
  11. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  12. REQUESTED MISSED PICK UP RECOVERY
  13. CUSTOMERS DOG BARKED
  14. YARD WASTE IN PLASTIC BAGS
  15. ASSISTED CUSTOMER WITH PORTAL
  16. MAILED YARD WASTE STICKERS
  17. CUSTOMER TELLS YOU LIFE STORY
  18. SCHEDULED A BULK THAT WAS PAID FOR
  19. UPDATED A BILLING ADDRESS
  20. AWKWARD GOODBYE AT THE END OF A CALL
  21. OVERLY EXCITED CUSTOMER
  22. REQUEST 5 STAR GOOGLE REVIEW
  23. MADE A CUSTOMER LAUGH
  24. ASKED A WORK RELATED QUESTION IN TEAMS