CUSTOMERTELLS YOULIFE STORYAWKWARDGOODBYEAT THE ENDOF A CALLPRICEDECREASEREQUESTREQUESTEDMISSEDPICK UPRECOVERYASKED AWORKRELATEDQUESTIONIN TEAMSSCHEDULEDA BULK THATWAS PAIDFORYARDWASTE INPLASTICBAGSMADE ACUSTOMERLAUGHMAILEDYARDWASTESTICKERSRESTARTED ACOLLECTIONSACCOUNTCUSTOMERSDOGBARKEDREQUESTINGTO SPEAK TOASUPERVISORASSISTEDCUSTOMERWITHPORTALSPOKE TOSAMECUSTOMER2X IN ONEDAYSPANISHSPEAKERREQUESTEDUPDATEDA BILLINGADDRESSOVERLYEXCITEDCUSTOMERCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SUBMITTEDA CREDITREQUESTFORMCALLDROPPEDSCHEDULEDTOTERREPLACEMENTREQUEST5 STARGOOGLEREVIEWDE-ESCALATEDANGRYCUSTOMERCUSTOMERTELLS YOULIFE STORYAWKWARDGOODBYEAT THE ENDOF A CALLPRICEDECREASEREQUESTREQUESTEDMISSEDPICK UPRECOVERYASKED AWORKRELATEDQUESTIONIN TEAMSSCHEDULEDA BULK THATWAS PAIDFORYARDWASTE INPLASTICBAGSMADE ACUSTOMERLAUGHMAILEDYARDWASTESTICKERSRESTARTED ACOLLECTIONSACCOUNTCUSTOMERSDOGBARKEDREQUESTINGTO SPEAK TOASUPERVISORASSISTEDCUSTOMERWITHPORTALSPOKE TOSAMECUSTOMER2X IN ONEDAYSPANISHSPEAKERREQUESTEDUPDATEDA BILLINGADDRESSOVERLYEXCITEDCUSTOMERCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SUBMITTEDA CREDITREQUESTFORMCALLDROPPEDSCHEDULEDTOTERREPLACEMENTREQUEST5 STARGOOGLEREVIEWDE-ESCALATEDANGRYCUSTOMER

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. CUSTOMER TELLS YOU LIFE STORY
  2. AWKWARD GOODBYE AT THE END OF A CALL
  3. PRICE DECREASE REQUEST
  4. REQUESTED MISSED PICK UP RECOVERY
  5. ASKED A WORK RELATED QUESTION IN TEAMS
  6. SCHEDULED A BULK THAT WAS PAID FOR
  7. YARD WASTE IN PLASTIC BAGS
  8. MADE A CUSTOMER LAUGH
  9. MAILED YARD WASTE STICKERS
  10. RESTARTED A COLLECTIONS ACCOUNT
  11. CUSTOMERS DOG BARKED
  12. REQUESTING TO SPEAK TO A SUPERVISOR
  13. ASSISTED CUSTOMER WITH PORTAL
  14. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  15. SPANISH SPEAKER REQUESTED
  16. UPDATED A BILLING ADDRESS
  17. OVERLY EXCITED CUSTOMER
  18. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  19. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  20. SUBMITTED A CREDIT REQUEST FORM
  21. CALL DROPPED
  22. SCHEDULED TOTER REPLACEMENT
  23. REQUEST 5 STAR GOOGLE REVIEW
  24. DE-ESCALATED ANGRY CUSTOMER