SPOKE TOSAMECUSTOMER2X IN ONEDAYCALLDROPPEDASSISTEDCUSTOMERWITHPORTALSCHEDULEDTOTERREPLACEMENTOVERLYEXCITEDCUSTOMERUPDATEDA BILLINGADDRESSRESTARTED ACOLLECTIONSACCOUNTREQUESTEDMISSEDPICK UPRECOVERYCUSTOMERSDOGBARKEDREQUESTINGTO SPEAK TOASUPERVISORMAILEDYARDWASTESTICKERSMADE ACUSTOMERLAUGHSPANISHSPEAKERREQUESTEDYARDWASTE INPLASTICBAGSREQUEST5 STARGOOGLEREVIEWSCHEDULEDA BULK THATWAS PAIDFORSUBMITTEDA CREDITREQUESTFORMAWKWARDGOODBYEAT THE ENDOF A CALLCUSTOMERTELLS YOULIFE STORYWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?CUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYASKED AWORKRELATEDQUESTIONIN TEAMSDE-ESCALATEDANGRYCUSTOMERPRICEDECREASEREQUESTSPOKE TOSAMECUSTOMER2X IN ONEDAYCALLDROPPEDASSISTEDCUSTOMERWITHPORTALSCHEDULEDTOTERREPLACEMENTOVERLYEXCITEDCUSTOMERUPDATEDA BILLINGADDRESSRESTARTED ACOLLECTIONSACCOUNTREQUESTEDMISSEDPICK UPRECOVERYCUSTOMERSDOGBARKEDREQUESTINGTO SPEAK TOASUPERVISORMAILEDYARDWASTESTICKERSMADE ACUSTOMERLAUGHSPANISHSPEAKERREQUESTEDYARDWASTE INPLASTICBAGSREQUEST5 STARGOOGLEREVIEWSCHEDULEDA BULK THATWAS PAIDFORSUBMITTEDA CREDITREQUESTFORMAWKWARDGOODBYEAT THE ENDOF A CALLCUSTOMERTELLS YOULIFE STORYWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?CUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYASKED AWORKRELATEDQUESTIONIN TEAMSDE-ESCALATEDANGRYCUSTOMERPRICEDECREASEREQUEST

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  2. CALL DROPPED
  3. ASSISTED CUSTOMER WITH PORTAL
  4. SCHEDULED TOTER REPLACEMENT
  5. OVERLY EXCITED CUSTOMER
  6. UPDATED A BILLING ADDRESS
  7. RESTARTED A COLLECTIONS ACCOUNT
  8. REQUESTED MISSED PICK UP RECOVERY
  9. CUSTOMERS DOG BARKED
  10. REQUESTING TO SPEAK TO A SUPERVISOR
  11. MAILED YARD WASTE STICKERS
  12. MADE A CUSTOMER LAUGH
  13. SPANISH SPEAKER REQUESTED
  14. YARD WASTE IN PLASTIC BAGS
  15. REQUEST 5 STAR GOOGLE REVIEW
  16. SCHEDULED A BULK THAT WAS PAID FOR
  17. SUBMITTED A CREDIT REQUEST FORM
  18. AWKWARD GOODBYE AT THE END OF A CALL
  19. CUSTOMER TELLS YOU LIFE STORY
  20. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  21. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  22. ASKED A WORK RELATED QUESTION IN TEAMS
  23. DE-ESCALATED ANGRY CUSTOMER
  24. PRICE DECREASE REQUEST