DE-ESCALATEDANGRYCUSTOMERSPOKE TOSAMECUSTOMER2X IN ONEDAYREQUEST5 STARGOOGLEREVIEWASKED AWORKRELATEDQUESTIONIN TEAMSASSISTEDCUSTOMERWITHPORTALCUSTOMERSDOGBARKEDSUBMITTEDA CREDITREQUESTFORMCALLDROPPEDCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYMADE ACUSTOMERLAUGHAWKWARDGOODBYEAT THE ENDOF A CALLSPANISHSPEAKERREQUESTEDPRICEDECREASEREQUESTRESTARTED ACOLLECTIONSACCOUNTSCHEDULEDTOTERREPLACEMENTYARDWASTE INPLASTICBAGSUPDATEDA BILLINGADDRESSREQUESTEDMISSEDPICK UPRECOVERYOVERLYEXCITEDCUSTOMERWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SCHEDULEDA BULK THATWAS PAIDFORREQUESTINGTO SPEAK TOASUPERVISORMAILEDYARDWASTESTICKERSCUSTOMERTELLS YOULIFE STORYDE-ESCALATEDANGRYCUSTOMERSPOKE TOSAMECUSTOMER2X IN ONEDAYREQUEST5 STARGOOGLEREVIEWASKED AWORKRELATEDQUESTIONIN TEAMSASSISTEDCUSTOMERWITHPORTALCUSTOMERSDOGBARKEDSUBMITTEDA CREDITREQUESTFORMCALLDROPPEDCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYMADE ACUSTOMERLAUGHAWKWARDGOODBYEAT THE ENDOF A CALLSPANISHSPEAKERREQUESTEDPRICEDECREASEREQUESTRESTARTED ACOLLECTIONSACCOUNTSCHEDULEDTOTERREPLACEMENTYARDWASTE INPLASTICBAGSUPDATEDA BILLINGADDRESSREQUESTEDMISSEDPICK UPRECOVERYOVERLYEXCITEDCUSTOMERWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SCHEDULEDA BULK THATWAS PAIDFORREQUESTINGTO SPEAK TOASUPERVISORMAILEDYARDWASTESTICKERSCUSTOMERTELLS YOULIFE STORY

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
  1. DE-ESCALATED ANGRY CUSTOMER
  2. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  3. REQUEST 5 STAR GOOGLE REVIEW
  4. ASKED A WORK RELATED QUESTION IN TEAMS
  5. ASSISTED CUSTOMER WITH PORTAL
  6. CUSTOMERS DOG BARKED
  7. SUBMITTED A CREDIT REQUEST FORM
  8. CALL DROPPED
  9. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  10. MADE A CUSTOMER LAUGH
  11. AWKWARD GOODBYE AT THE END OF A CALL
  12. SPANISH SPEAKER REQUESTED
  13. PRICE DECREASE REQUEST
  14. RESTARTED A COLLECTIONS ACCOUNT
  15. SCHEDULED TOTER REPLACEMENT
  16. YARD WASTE IN PLASTIC BAGS
  17. UPDATED A BILLING ADDRESS
  18. REQUESTED MISSED PICK UP RECOVERY
  19. OVERLY EXCITED CUSTOMER
  20. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  21. SCHEDULED A BULK THAT WAS PAID FOR
  22. REQUESTING TO SPEAK TO A SUPERVISOR
  23. MAILED YARD WASTE STICKERS
  24. CUSTOMER TELLS YOU LIFE STORY