DE-ESCALATEDANGRYCUSTOMERCALLDROPPEDRESTARTED ACOLLECTIONSACCOUNTUPDATEDA BILLINGADDRESSSCHEDULEDTOTERREPLACEMENTASSISTEDCUSTOMERWITHPORTALREQUESTINGTO SPEAK TOASUPERVISORPRICEDECREASEREQUESTREQUESTEDMISSEDPICK UPRECOVERYREQUEST5 STARGOOGLEREVIEWSPANISHSPEAKERREQUESTEDCUSTOMERSDOGBARKEDYARDWASTE INPLASTICBAGSAWKWARDGOODBYEAT THE ENDOF A CALLCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYSUBMITTEDA CREDITREQUESTFORMSCHEDULEDA BULK THATWAS PAIDFORASKED AWORKRELATEDQUESTIONIN TEAMSOVERLYEXCITEDCUSTOMERCUSTOMERTELLS YOULIFE STORYMADE ACUSTOMERLAUGHWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SPOKE TOSAMECUSTOMER2X IN ONEDAYMAILEDYARDWASTESTICKERSDE-ESCALATEDANGRYCUSTOMERCALLDROPPEDRESTARTED ACOLLECTIONSACCOUNTUPDATEDA BILLINGADDRESSSCHEDULEDTOTERREPLACEMENTASSISTEDCUSTOMERWITHPORTALREQUESTINGTO SPEAK TOASUPERVISORPRICEDECREASEREQUESTREQUESTEDMISSEDPICK UPRECOVERYREQUEST5 STARGOOGLEREVIEWSPANISHSPEAKERREQUESTEDCUSTOMERSDOGBARKEDYARDWASTE INPLASTICBAGSAWKWARDGOODBYEAT THE ENDOF A CALLCUSTOMERTELLS YOUWHAT THEWEATHER ISGOING TO BE ONTHEIR SERVICEDAYSUBMITTEDA CREDITREQUESTFORMSCHEDULEDA BULK THATWAS PAIDFORASKED AWORKRELATEDQUESTIONIN TEAMSOVERLYEXCITEDCUSTOMERCUSTOMERTELLS YOULIFE STORYMADE ACUSTOMERLAUGHWHAT TIMEDID YOUPLACE YOUCONTAINERSAT THE CURB?SPOKE TOSAMECUSTOMER2X IN ONEDAYMAILEDYARDWASTESTICKERS

Customer Service - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. DE-ESCALATED ANGRY CUSTOMER
  2. CALL DROPPED
  3. RESTARTED A COLLECTIONS ACCOUNT
  4. UPDATED A BILLING ADDRESS
  5. SCHEDULED TOTER REPLACEMENT
  6. ASSISTED CUSTOMER WITH PORTAL
  7. REQUESTING TO SPEAK TO A SUPERVISOR
  8. PRICE DECREASE REQUEST
  9. REQUESTED MISSED PICK UP RECOVERY
  10. REQUEST 5 STAR GOOGLE REVIEW
  11. SPANISH SPEAKER REQUESTED
  12. CUSTOMERS DOG BARKED
  13. YARD WASTE IN PLASTIC BAGS
  14. AWKWARD GOODBYE AT THE END OF A CALL
  15. CUSTOMER TELLS YOU WHAT THE WEATHER IS GOING TO BE ON THEIR SERVICE DAY
  16. SUBMITTED A CREDIT REQUEST FORM
  17. SCHEDULED A BULK THAT WAS PAID FOR
  18. ASKED A WORK RELATED QUESTION IN TEAMS
  19. OVERLY EXCITED CUSTOMER
  20. CUSTOMER TELLS YOU LIFE STORY
  21. MADE A CUSTOMER LAUGH
  22. WHAT TIME DID YOU PLACE YOU CONTAINERS AT THE CURB?
  23. SPOKE TO SAME CUSTOMER 2X IN ONE DAY
  24. MAILED YARD WASTE STICKERS