mergedticketReinstateda PolicyTransferredcross saleto SSAreceive5/5CStatSpeakwithcarrier CSteamGuardnon-renewalcallPitchedautoUniversalCallAssistedmortgagecompanySetCalendlySolved 10US/OffshoreticketsPosted afunny gifin team-CSMercurycallTransferredto SSASpoke onUW dogissueResolvedbillingissuePitchedpetShout outteammemberin latticeTransferredvehiclechangeSpeak tocarrierUWTransferredclaims callto SASpoke onUW roofissueSentRCESentDECpagemergedticketReinstateda PolicyTransferredcross saleto SSAreceive5/5CStatSpeakwithcarrier CSteamGuardnon-renewalcallPitchedautoUniversalCallAssistedmortgagecompanySetCalendlySolved 10US/OffshoreticketsPosted afunny gifin team-CSMercurycallTransferredto SSASpoke onUW dogissueResolvedbillingissuePitchedpetShout outteammemberin latticeTransferredvehiclechangeSpeak tocarrierUWTransferredclaims callto SASpoke onUW roofissueSentRCESentDECpage

Phone CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. merged ticket
  2. Reinstated a Policy
  3. Transferred cross sale to SSA
  4. receive 5/5 CStat
  5. Speak with carrier CS team
  6. Guard non-renewal call
  7. Pitched auto
  8. Universal Call
  9. Assisted mortgage company
  10. Set Calendly
  11. Solved 10 US/Offshore tickets
  12. Posted a funny gif in team-CS
  13. Mercury call
  14. Transferred to SSA
  15. Spoke on UW dog issue
  16. Resolved billing issue
  17. Pitched pet
  18. Shout out team member in lattice
  19. Transferred vehicle change
  20. Speak to carrier UW
  21. Transferred claims call to SA
  22. Spoke on UW roof issue
  23. Sent RCE
  24. Sent DEC page