mergedticketTransferredcross saleto SSASolved 10US/OffshoreticketsTransferredvehiclechangeSpeak tocarrierUWTransferredto SSAPitchedpetReinstateda PolicyPosted afunny gifin team-CSTransferredclaims callto SAAssistedmortgagecompanySentDECpageSpeakwithcarrier CSteamSentRCEreceive5/5CStatGuardnon-renewalcallUniversalCallSpoke onUW dogissueSpoke onUW roofissueResolvedbillingissuePitchedautoMercurycallShout outteammemberin latticeSetCalendlymergedticketTransferredcross saleto SSASolved 10US/OffshoreticketsTransferredvehiclechangeSpeak tocarrierUWTransferredto SSAPitchedpetReinstateda PolicyPosted afunny gifin team-CSTransferredclaims callto SAAssistedmortgagecompanySentDECpageSpeakwithcarrier CSteamSentRCEreceive5/5CStatGuardnon-renewalcallUniversalCallSpoke onUW dogissueSpoke onUW roofissueResolvedbillingissuePitchedautoMercurycallShout outteammemberin latticeSetCalendly

Phone CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. merged ticket
  2. Transferred cross sale to SSA
  3. Solved 10 US/Offshore tickets
  4. Transferred vehicle change
  5. Speak to carrier UW
  6. Transferred to SSA
  7. Pitched pet
  8. Reinstated a Policy
  9. Posted a funny gif in team-CS
  10. Transferred claims call to SA
  11. Assisted mortgage company
  12. Sent DEC page
  13. Speak with carrier CS team
  14. Sent RCE
  15. receive 5/5 CStat
  16. Guard non-renewal call
  17. Universal Call
  18. Spoke on UW dog issue
  19. Spoke on UW roof issue
  20. Resolved billing issue
  21. Pitched auto
  22. Mercury call
  23. Shout out team member in lattice
  24. Set Calendly