Reinstateda PolicyResolvedbillingissueSpeakwithcarrier CSteamShout outteammemberin latticeTransferredclaims callto SAreceive5/5CStatPitchedpetUniversalCallGuardnon-renewalcallTransferredvehiclechangeSolved 10US/OffshoreticketsSpoke onUW dogissueMercurycallSpoke onUW roofissueSentDECpagemergedticketPosted afunny gifin team-CSSpeak tocarrierUWSetCalendlyTransferredcross saleto SSAPitchedautoTransferredto SSAAssistedmortgagecompanySentRCEReinstateda PolicyResolvedbillingissueSpeakwithcarrier CSteamShout outteammemberin latticeTransferredclaims callto SAreceive5/5CStatPitchedpetUniversalCallGuardnon-renewalcallTransferredvehiclechangeSolved 10US/OffshoreticketsSpoke onUW dogissueMercurycallSpoke onUW roofissueSentDECpagemergedticketPosted afunny gifin team-CSSpeak tocarrierUWSetCalendlyTransferredcross saleto SSAPitchedautoTransferredto SSAAssistedmortgagecompanySentRCE

Phone CSR Bingo - Call List

(Print) Use this randomly generated list as your call list when playing the game. There is no need to say the BINGO column name. Place some kind of mark (like an X, a checkmark, a dot, tally mark, etc) on each cell as you announce it, to keep track. You can also cut out each item, place them in a bag and pull words from the bag.


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  1. Reinstated a Policy
  2. Resolved billing issue
  3. Speak with carrier CS team
  4. Shout out team member in lattice
  5. Transferred claims call to SA
  6. receive 5/5 CStat
  7. Pitched pet
  8. Universal Call
  9. Guard non-renewal call
  10. Transferred vehicle change
  11. Solved 10 US/Offshore tickets
  12. Spoke on UW dog issue
  13. Mercury call
  14. Spoke on UW roof issue
  15. Sent DEC page
  16. merged ticket
  17. Posted a funny gif in team-CS
  18. Speak to carrier UW
  19. Set Calendly
  20. Transferred cross sale to SSA
  21. Pitched auto
  22. Transferred to SSA
  23. Assisted mortgage company
  24. Sent RCE